# Page 82 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 82 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 82 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2026-2050 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use IA Ian A. AE Computer Software Used the software for: 1-2 years ### "Hubspot as a rales Rep" June 27, 2022 4.0 My experience has been overall good with Hubspot Pros I use hubspot as a sales rep and without it, I would not be as effective without. Understanding the status of my leads is key Cons Some of the reporting can be limiting but not a huge issue. It does most of what we need it to do. Review Source VR Verified Reviewer Online Marketing Computer Software Used the software for: 2+ years ### "Easy to use and easy to collaborate" December 12, 2018 5.0 Pros The intuitivity of it. It just works for us. Cons The pricing surges from last november, it went up considerably. Review Source VR Verified Reviewer COO Entertainment Used the software for: Less than 6 months ### "The cadillac of all in one social media management" September 22, 2023 5.0 Pros I came into hubspot like everyone else, I ran into a PDF of their marketing material out in the world. We used them for a few months for social media management and email list management but realized what we were paying for was to have everything all in one place. We just couldn't afford hubspot's price for just that luxury. Cons Really, it was just price. When we needed to cut fluff from our budget, we cut here. Not because it's a bad product but because we could get the same functions with other software. Not as integrated of course, but also not as expensive. Review Source VR Verified Reviewer Social Media and Content Marketing Manager Entertainment Used the software for: 1-2 years ### "Excellent features for a free crm" April 2, 2019 4.0 Pros The free option is my favorite feature. Perfect for small business without a dedicated sales team. Cons There are a few awkward ui situations when handling data for contacts, companies, and deals. It's a fairly steep learning curve to use the software effectively. Review Source Colin B. CMO Used the software for: 1-2 years ### "Very nice solution" March 8, 2018 3.0 Pros It helps a lot to link between all your services I use it to retarget users and to launch new campaign My CRM is really better now Cons Maybe, it's like a big factory were you have so much things that you could probably be lost, but it's the price for adaptability Review Source VR Verified Reviewer Account Coordinator Used the software for: 1-2 years ### "HubSpot certified in 3 different areas, use HubSpot daily to track our contacts and website." April 24, 2018 5.0 Pros Easy workflow creation. Nice set of pre-built workflows. Works smoothly with related CRM and Sales tools. Cons Workflows based on yes or no propositions only. Could use deeper search and SEO-based marketing utilities. Marketing dashboard doesn't always line up to GA Review Source KM Kim M. CSM Maritime Used the software for: 6-12 months ### "Nice product, it helped our company take things to the next level with our eCommerce site." April 13, 2018 5.0 Great overview of metrics and contact organization. Pros It has helped our organization get a better handle on SEO and google analytics and streamline our contacts. Cons When adding a chat feature to our site the chat functions are limited i.e. no ability to add images or files during chat. I wish it was a little more user friendly. Review Source Response from HubSpot April 19, 2018 Hello Kim! Thank you for taking the time to write this review - it sounds like HubSpot has been very helpful in your SEO and contact management efforts. Are these the primary tools you interact with when using HubSpot or do you use other tools such as email, Workflows, or social media management? As far as the chat feature of HubSpot - this is one of our newer tools that we are actively working on improving and making more useful for our customers. I think your file upload idea is a great one and I would highly suggest you add it to our Ideas Forum here (https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot\_Ideas). Our Ideas Forum is monitored closely by many people at HubSpot and is the source of many of our new ideas and changes to the platform. If you are interested in continuing the conversation please feel free to email us at the address provided! Rebecca C. Marketing Coordinator Computer Software Used the software for: 6-12 months ### "Great Social Media Scheduling Tool" December 28, 2019 4.0 HubSpot makes planning your social media calendar simple - it's easy to see (through calendar view and list view) which days already have posts going out so you can plan accordingly. It's also easy to add new posts or edit scheduled posts. Would highly recommend this to any social media coordinator whose team is already using HubSpot! Pros I mainly use this software to schedule monthly social media posts. It was relatively easy to pick up. I appreciate all the reporting and data analytics features as they really help me track how the posts are performing. Hubspot also automatically shortens your links once the post is published (like bit.ly). Cons We've had connectivity issues with Instagram and Facebook. We were never able to get Instagram to connect properly, and while the Facebook connects, it will periodically disconnect with no warning. When this happens, the posts you schedule do NOT go out. The good news is that once it's reconnected, any upcoming posts you scheduled come back. Review Source LN Laura N. Freelance writer Computer Software Used the software for: 6-12 months ### "Hubspot Marketing - Best SEO tool. 100% recommend. " August 19, 2022 4.0 Overall, since I started using Hubspot, the reach to my blog posts has increased and I never run out of content ideas. I'm also able to monitor the competition and know what keywords to use for my posts. Pros Hubspot has the best SEO tools and helps me in creating my blog content, track competition and provide great marketing strategies. Cons Their pricing plan is high and the customer support isn't the best. Review Source TC Tanisha C. BDR Computer Software Used the software for: Less than 6 months ### "HubSpot Review as a New User" July 14, 2022 5.0 Good Pros I like that there are many reports/dashboards to break down my engagement with each lead Cons Wish there was a feature to exclude people who are or were enrolled in a campaign, so they are not added to the same campaign again. Review Source Edward N. Affiliate Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "HubSpot: a powerful customer relationship management (CRM)" January 22, 2023 4.0 Despite some challenges, we are now realizing the benefits of using HubSpot as it simplifies many aspects of running our business. Pros With HubSpot, businesses can manage contacts, track sales performance, monitor marketing campaigns, nurture leads, and more. It's a fast and complete product. Cons The cost of using HubSpot can be prohibitive if you have a large number of clients or need access to the full range of features. While the basic version is free and provides some useful functionality. In our organization, implementing HubSpot proved to be quite a learning curve for all involved. We found it difficult to get everyone on the same page with procedures and familiarize ourselves with the system’s features. Review Source NA Nathan A. Marketing Manager Chemicals Used the software for: 2+ years ### "Great value for small to mid-size businesses!" December 3, 2020 4.0 Very pleased with the value we receive from HubSpot and their support after our onboarding period. Pros HubSpot is so easy to use. You can easily accomplish basic to advanced marketing functions with their drag and drop email templates and set up triggers for follow up actions. Cons We are a mid-size company and it's working well. I can anticipate some limitations when it comes to very large, enterprise corporations that I didn't see in my previous experience with Salesforce. Review Source Emmanuel E. Graphic Designer Used the software for: Less than 6 months ### "Gotta Love HubSpot" February 21, 2018 4.0 Gotta Love HubSpot Pros HubSpot is my everyday marketing platform. I recently described it to a colleague as the best platform for tactical marketing execution. The ability to create, schedule, measure and optimize marketing content & assets in one place is critical to my ability to be productive as a marketing department of one! Cons If HubSpot could just improve their (free) reporting capabilities, we would switch from Salesforce.com as our CRM in a heartbeat. Frankly, the fact that they haven't done this yet is a bit mystifying. HubSpot's content-based metrics is very helpful for A/B testing and to see what is working better than others, etc. but I still use Google Analytics and Salesforce.com for the majority of my reporting & updates to the leadership team. Review Source PS Pritesh S. E-commerce Specialist Retail Used the software for: 2+ years ### "A good start for your company" March 16, 2021 5.0 Overall Hubspot marketing hub is a great tool for your business and if used correctly you can do wonders. Pros Hubspot is an easy-to-use service, a lot of training available f you're new. Can be used for your email marketing campaigns as well as linking it to Shopify to further its use with landing pages and hosting blogs etc. The ability to link and manage your social media accounts is another great feature. Cons Limited capabilities with email marketing in terms of templates and designing your marketing campaigns. Review Source Gregory K. Director of Marketing Law Practice Used the software for: 6-12 months ### "Hubspot can do it all!" November 21, 2018 5.0 Automation for emails and signing up people for events was never easier. Pros I love that the email automation can be built out so extensively that you have an action for every action someone takes, from clicking to scrolling to even opening the email! Cons It can get difficult to manage the templates and you have to make sure every template is saved and using a different name so you don't accidentally screw up your chain of commands. Review Source VR Verified Reviewer Founder & CEO Information Technology and Services Used the software for: 1-2 years ### "The Ultimate Marketing Tool " November 8, 2022 5.0 Pros This tool has everything my marketing team needs. We can collaborate on new leads and track the progress / status of leads jointly. Cons Being a marketing agency, we collaborate with our clients and their on-site marketing team on marketing campaigns. Sometimes we faced a difficulty on-boarding them on HubSpot as it turned out to be a costly solution for them. I think the price has to be competitive so that small enterprises can also leverage it. Review Source AC Ardee C. Director of Marketing and Communication Non-Profit Organization Management Used the software for: 2+ years ### "Excellent all in one CRM and CMS solution. " November 18, 2019 5.0 Since using Hubspot, we have drastically increased our traffic, email acquisition rate, and donation rate on our site. Pros I love that we can build our website on this platform and track every visitor and user's journey, enabling us to send emails with tailored smart content as well as dynamically change the content on a website page according to their position in our funnel. Cons Their email marketing tool is quite robust and easy to use, however they do not yet have a feature for AB testing emails in workflows. Review Source VR Verified Reviewer Digital Marketing Specialist Used the software for: 6-12 months ### "I use HubSpot for some of my clients email and blog efforts" November 1, 2017 4.0 HubSpot makes it easy for me to send emails and post blogs for some of our clients at our integrated marketing agency. I also liked the training and certifications that are offered. Pros I like that it is pretty easy to use and integrates with other software. I especially like how easy it is to build and send emails. Cons I don't really like how difficult it is to set up templates for emails, landing pages, and blogs. More customization would be great. Review Source Ayesha K. Client Service Professional Marketing and Advertising Used the software for: Less than 6 months ### "Setup you marketing automations more efficiently with hubspot" December 18, 2022 5.0 Hubspot is a champ when it comes to email marketing and marketing automation. I makes your work easy and improves your sales pipeline. Pros We never thought it will be easy to setup marketing automations for our clients. Being in the servicing team, it becomes very difficult for us to cater clients who want us to do automations on their sales process. Hubspot has been a saviour and helps us setting up all the automation process for our clients. We also handle our social media marketing on the same tool and love the interface. Cons I haven't faced any issue using Hubspot so far. The tool is simple to use and has smooth interface. Review Source Margaret C. Sales Representative Financial Services Used the software for: 6-12 months ### "Great marketing option that is important to any company or business" January 25, 2019 4.0 Pros The support we got was great making our learning curve flow seamlessly. It is a fun tool to use and It consolidates everything from social media pages to emails so well so that they all function seamlessly on a single platform and moreover it is a great tool to help to assess the effectiveness of company marketing strategies. Cons Customization can be both confusing and difficulty. It is also quite pricey. Review Source KDK Kebin Daniel K. Chief Operations Officer Telecommunications Used the software for: 6-12 months ### "An amazing Marketing Automation platform" November 2, 2020 5.0 Amazing! I love this software and would not hesitate to recommend to anyone who needs it. Pros Incredible for small startup or average size companies to help them track their business information with numerous highlights for objectives and client information all in a simple window. It makes it even easier, giving you the opportunity to arrange organizations and contacts with a huge load of fields that you can alter. The software by and large is not over complicated, as a greater part of it is pretty simple to manipulate. The messaging framework is an amazing component that ensures you have a record of all discussions with a client. Cons The software is a little bit too expensive and might not be easily affordable for some smaller startup businesses. But the value it brings to the table is worth the investment Review Source RR Reinaldo R. Estudiante Used the software for: Less than 6 months ### "Hubspot Marketing is a good product that has many tools and functions." May 15, 2018 3.0 The automation when loading data to the platform. The system automatically integrates the leads that enter through HubSpot into the CRM, which represents a significant time saving and decreases the error margins. Allows to create lists to filter different groups or segments within the total of the database, this allows the sales team to perform a more efficient job. The system allows you to personalize the emails sent in bulk, in such a way that each contact receives communications from the same vendor. Pros The abundance of functions and capacities available to a user is infinite and is always updated or improved. It seems good to me that the HubSpot MAP is 100% synchronized with HubSpot CRM and CMS. Hubspot is easy to understand and becomes the user interface is very simple. It adapts to most of the needs of the company. The most important thing is that not everything has to be done by the user. It also offers functions to automate processes and prevent manual entry of all data while using the software. Cons How every application also has cons, one of them is Your price. If the business is small and does not have a medium cash flow, a good level of sales and a constant full-time worker, it is very inexpensive in the cost-benefit relationship. The price can be according to the version that more. It is also difficult to find Latino clients that have important characteristics such as accent are not available, so it is not applicable to multinational companies that work with multiple currencies. Review Source Response from HubSpot May 22, 2018 Hello Reinaldo! Thank you for taking the time to write such a detailed review, we really appreciate you giving us your feedback. I'm glad to hear that you have found great use out of the various HubSpot functions as well as the automation tools! As far as room for improvement - do you have any further thoughts on how we could make the pricing structure more friendly to businesses such as yours? If you are open to continuing the conversation we would love to hear from you at the email address provided. Thank you again for the review Reinaldo VR Verified Reviewer web developer Marketing and Advertising Used the software for: 6-12 months ### "hubspot review" July 25, 2019 5.0 It's the best experience ever, enjoying every challenge Pros its an amazing tool, can take a business from startup and grow it Cons Nothing to be honest, every feature has life easy for marketers, designers and developers Switched from [10Web](https://www.capterra.com/p/186678/10Web/) Its limiting Review Source Brad D. Founder and CEO Used the software for: 6-12 months ### "Changed how we find and manage leads" November 14, 2017 5.0 Pros \- Easy to use - Can easily determine how customer's found us - Determine next contact point for potential customers and leads Cons \- Meeting links and on-website message pop-up needs more features , like being able to have required fields for meetings. So if a customer want's to book a meeting then it would be required they fill in there phone number. This would make our processes much easier to manage Review Source Jason M. Used the software for: 1-2 years ### "A Powerful Tool To Elevate Your Business Marketing & Communications" April 2, 2016 4.0 I've been working with Hubspot for about a year now and have found the website management, email campaigns, workflow tools, and customer support to be solid. They have an all in one marketing tool built on a solid foundation. We've been able to optimize our website for conversions and search engines while also automating lead and customer communications. Pros They have solid technology and customer support. Their email automation tools and workflows are awesome and can eliminate a tone of manual labor. Great report and integration options. Cons For more advanced automation goals, their tools can be limited or costly. The design and content management is ok, but not as good as I'd expect in a powerful tool like this. 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