# Page 83 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 83 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 83 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2051-2075 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer President & CEO Management Consulting Used the software for: 1-2 years ### "Great tool" September 12, 2018 4.0 I use it as a basic CRM and for that it does the job better than the competitors Pros It has lots of bells and whistles but they don't get in the way or make using it for the basics any more difficult Cons Perhaps it has too many bells and whistles and it can be very expensive Review Source AS Abegail S. Market Researcher Market Research Used the software for: 6-12 months ### "H-amazing Hubspot" December 1, 2022 5.0 h-amazing Pros This is my first time using Hubspot. And I've been hearing of this to my freelancer friends. I WAS H-AMAZE that HUBSPOT is easy to use and to navigate. And this is super helpful for me to find leads. Thank you for creating HUBSPOT. Hubspot team are all H-AMAZING. Cons Nothing as of the moment. Hubspot is user friendly Review Source JD Joe D. Marketing Specialist Consumer Services Used the software for: 2+ years ### "Just enough features and functionality for our small team" February 13, 2020 4.0 Overall a great experience - we have Professional marketing hub and it's just the right amount of features and functionality for our small team and business Pros \- intuitive layout - ease of customization of landing pages, emails and templates - automation functionality - blog hosting and social media integration Cons \- the analytics capability leave are not the most robust - the folder system is useful but it can easily become cluttered and difficult to manage and sort through so many files, emails, landing pages etc. Review Source Doug C. Co-Founder Telecommunications Used the software for: 6-12 months ### "Hubspot has never let me down" March 9, 2021 5.0 I love that I can get leads and customers all in one place. Sending welcome emails, followups, etc... are simple. Pros All my customers and leads get brought into hubspot instantly. Being able to see the pages and content they looked at gives me a lot of insight into what they are looking for. Cons I don't have any real complaints. Sometimes I need to go in and get rid of spammy users but that is more of a problem with our captcha. Review Source Ted S. IT Consultant Used the software for: 6-12 months ### "Low cost full featured CRM with lots of features, pay only for what you need." April 22, 2018 5.0 Easy to learn and highly customizable. Telephone contact retrieval and more. Pros They offer a vast array of connectors dor popular software platforms. Very easy to learn and familiarize new employees with. I would highly recommend it. Cons There's not much to complain about. Possibly the availability of more self help material. Other than that it is a solid platform that will serve most businesses need right out of the box. Review Source VR Verified Reviewer Social Media Manager Human Resources Used the software for: 6-12 months ### "Hubspot marketing automation is a big facility for SEO " October 7, 2019 5.0 overall hubspot marketing automation is good, it also facilitate me with email marking & managing my contacts . Pros i came on Hubspot marketing automation for SEO, with this on page optimization , internal link optimization , conversion optimization is helpful. Cons for me landing page creation on HubSpot marketing automation is difficult. i hope after continue use of this software i can manage the landing page creation easily Review Source LM Laura M. Marketing manager Hospitality Used the software for: 1-2 years ### "Great marketing software" January 19, 2022 5.0 Pros Great for small business use and it’s easy to use for any entry level marketing coordinator to use and understand. Cons There was nothing I didn’t like about this software Review Source Tyler R. Assistant Corporate Controller Computer Software Used the software for: 6-12 months ### "HubSpot Review" November 30, 2018 5.0 Our overall experience with Hubspot has been really good. We are impressed with what we have been able to do with it, even in it's free version. It is definately a nice option or alternative to Salesforce for small businesses. Pros I like that we can track our sales pipeline and keep track of potential customer contact details. The user interface is easy to use as well. Cons I do not have any cons at this time. It has worked well for what we need it to do. Review Source VR Verified Reviewer Marketing Manager Computer Software Used the software for: 2+ years ### "Great software for growing marketing teams" April 11, 2019 4.0 Largely positive experience - Hubspot has most of the tools you need to grow the marketing function from the ground up. Pros Ease of use, wide breadth of functionality. Features cover everything a growing marketing team could need, with enough advanced features to keep the software flexible to different teams. Cons Some basic features are missing from specific tools, Hubspot can lack depth and quality in certain features due to a focus on breadth. More tools focused on outbound lead gen could be beneficial. Review Source YR Yana R. GM Information Technology and Services Used the software for: 2+ years ### "great help" April 28, 2022 5.0 Pros helps automate routine leadgen tasks. I personally loved the omnichannel feature Cons could have a bit more automation capabilities Review Source VR Verified Reviewer Front End Developer Financial Services Used the software for: 1-2 years ### "Hubspot is a good general use all in one marketing platform" December 17, 2018 4.0 Pros This software keeps all your marketing needs in one place and easy to use. Cons If you're marketing requirements get to advanced you could outgrow the capabilities of this platform but for most small to midsize businesses HubSpot is probably fine. Review Source David S. Analista de programación Used the software for: 6-12 months ### "The perfect platform to boost your marketing goals." July 15, 2018 4.0 Better inbound marketing for my clients. Pros It is a dynamic software that lets you know better the needs and characteristics of your potential clients in order to create the perfect inbound marketing to meet their expectations. Cons I think they can do better if the software turns a little bit more intuitive and if they use the collaboration of other apps that might increase the functionality of the platform. Review Source SJ Steven J. Digital communications innovator Telecommunications Used the software for: 1-2 years ### "All in one marketing tool" September 20, 2022 4.0 Pros Hubspot is a great tool for teams to manage customers interaction, capture leads, and analyse trends. Cons I can’t think of any issues with the software in particular. Review Source MD Moises D. Diretor Marketing and Advertising Used the software for: 6-12 months ### "There are many applications that I can use, the automation is very good, but the return of support t" September 13, 2022 4.0 It makes the day to day a lot easier, even with some difficulties that make me waste some time, automation is very good for sending emails. Pros The ease of exchanging emails with the customer and the history left. Cons The difficulty of finding emails by the client company or by the name of the sender could be simpler. Review Source VR Verified Reviewer Co-Founder Used the software for: ### "Tried Hubspot and it might have been too featured for our needs" April 18, 2018 3.0 Pros HubSpot seemed to work very well and the integration with G Suite and Gmail worked well. For a team needing a full CRM, HubSpot would be great. Cons We attempted to use HubSpot and integrate into our G Suite but I found it to be too full featured (if that makes sense). For our small CRM needs, HubSpot required a bit too much handling and we decided against using the product. I felt like HubSpot didn't scale down to our needs. Review Source Response from HubSpot April 21, 2018 Hello! Thank you for taking the time to write this review - your perspective on the product is incredibly valuable to us! I'm glad to hear you were able to find the integrate with G Suite and Gmail useful - it can be a very useful tool for many people. As far as room for improvement, I would love to hear more about why you felt that HubSpot may have been too feature-full. Are there certain ways in which you think the product could have been simplified that would have made it more useful for you? If you are open to continuing the conversation, please feel free to reach out to us at the email provided. Thank you again for the review! VR Verified Reviewer SEO Used the software for: 2+ years ### "Since I started Internet Marketing in 2015, Hubspot Marketing Software has been very helpful " July 25, 2018 5.0 I have used this to advance my Marketing success and workout Pros I've known hubspot since I started internet marketing and one good thing about their software is that it's easy to use, swift and any beginner can actually use and see results. Cons Well so far I haven't seen any con but If need be, then the price is way expensive. Another thing I would like for them to improve on is live chat where users can get prompt answer to questions quickly. Review Source VR Verified Reviewer Inside Sales Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Good for Email Campaigns" July 23, 2021 4.0 Overall good experience. A good solution for email templates, email campaigns, Pros Email templates, campaign management are really good. Cons The contacts get duplicated so many times. That is really stressful and irritating. Review Source Emin N. Sales and Customer Relations Assistant Marketing and Advertising Used the software for: Less than 6 months ### "I would recommend all small and medium size companies to use Hubspot marketing software " July 12, 2020 4.0 HubSpot can be a good choice for small and medium companies since there are many free functions for marketing activities that can improve the quality of workflow in those companies. After our team used this software, the sales and marketing cycle were processing better than the previous time. Pros 1) Filtering and organizing features allow you to check any person's contact in a particular field in the database 2) THE tracking URL builder function is very useful to follow different sources and campaigns. 3) Technical and customer support team was very quick and informative to solve issues regarding with all features, functions, and billing 4) The software is updating all features and functions up to date with online marketing trends and new facilities Cons 1) It would be nice if Hubspot had notifications for "most important" task which informs you to finish first to gain time for all tasks 2) It would be more professional if Hubspot improved integration facilities with other programs and vendor systems 3) Template designs can be sometimes tricky and complicated to adjust. user-friendly designs could be more helpful and easy to make changes Review Source MG McKenzie G. Marketing Manager Construction Used the software for: 1-2 years ### "One Stop Shop" November 15, 2022 5.0 Pros HubSpot not only organizes incoming leads and contacts, but also allows us to connect with them. We can also view marketing analytics to compare how we are doing from previous years. Cons The dashboard does change a bit more frequently, however, you are able to customize it to suite your needs! Review Source Neil D. AVP - Marketing Education Management Used the software for: 6-12 months ### "The go to CRM for Small Businesses " February 25, 2022 5.0 Pros HubSpot is like all-in-one marketing suite which makes life very easy. Set-up can be a bit tricky yet easier than most other CRM. Cons The free version of HubSpot is really fantastic but the paid version can eat into your pockets, wish they could make it a bit price friendly. Review Source VR Verified Reviewer Moda e Vestuario Apparel & Fashion Used the software for: Less than 6 months ### "Bom Conteúdo " January 9, 2023 5.0 Consigo ter uma visão mais ampla das campanhas de marketing, avaliação do produto e público alvo. Pros Os recursos são muito bons, é fácil de usar e permite uma avaliação melhor do produto através de análises e relatórios. Cons Não tenho queixas deste software, acho muito bom. Review Source VR Verified Reviewer Director, Marketing Automation Marketing and Advertising Used the software for: 2+ years ### "Great for Companies of All Sizes Who Don't Need Complex Automations" March 30, 2021 4.0 Between the out-of-the-box functionality and all of the available 3rd part connectors, you have a lot of functionality to create and execute multi-channel marketing campaigns. Pros It is very easy to set up and connect to a CRM where a native connection point exists. Wizard-like UI makes it easy to go step-by-step for pretty much anything you want to set up. Cons if you have anything that is complex to execute, i.e. a multi-phase nurture based on different types of content consumption, etc., it can be difficult to architect vs. more robust competitors. Switched from [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Cost weighed against the functionality that was actually needed. Review Source Nate O. Administrator Used the software for: 6-12 months ### "While their customer service is to be commended, unfortunately I found their product to be inferior." February 19, 2018 3.0 Pros I like the customer service that comes with the software. I enjoy the fact that if I'm struggling with anything I can always count on their customer service department to help me work through my every question. Cons I have found that this product can be difficult to use and a pain. I feel like I'm calling customer service and spending more time doing that, then actually using their product. Review Source ML Max L. Manager Used the software for: 1-2 years ### "Great CRM" April 13, 2018 4.0 Pros Flexible, easy to use, web-based, and a lot of functionality. Chrome plug in for gmail is great. Aircall plug in is great too. Automated email campaigns work fine. Cons Need everyone on the team to be good at it - dirty data mucks it up quickly. Also not for tight budgets. Review Source Response from HubSpot April 19, 2018 Hello Max! We really appreciate your feedback - thank you for taking the time to write this review! I'm very happy to hear that you have been satisfied with the platform so far - it sounds like you are making great use of many of the included tools as well as some our integrations! As far as room for improvement, is there anything that we could do to help facilitate keeping your account 'clean' or to help up-skill those that are less savvy with the software? Does your team currently use HubSpot resources such as academy when onboarding? If you would be open to continuing the conversation, we would love to hear from you at the email provided. Thank you again for the review! VR Verified Reviewer Digital Marketing Specialist Computer Software Used the software for: Less than 6 months ### "Fairly good" April 18, 2018 4.0 Full Marketing automation, easy tracking, easy management of campaigns Pros What I like most about HubSpot is that it allows to manage and track almost all your campaigns from a single platform (like any other automation tool, I suppose). I also like the SEO tools both for blog and LPs, that other CMSs often lack. Cons Sometimes it's not very intuitive. I can't figure out how to do a certain thing unless I do a good research in advance. I think it could be easier to use. The LP and email templates are also not very user-friendly, in my opinion. Review Source Response from HubSpot April 21, 2018 Hello! Thank you for taking the time to write this review - we really appreciate you giving us your candid feedback on your experience. I'm happy to hear that the SEO tools of the blog and landing page tools have been so helpful to you! As far as room for improvement - I would love to hear more about how you think the product could be easier to use. Are there certain ways in which you feel the software may not be as simple as it could be? When you refer to the research you are doing before starting a project in HubSpot - are you typically doing this research on the HubSpot Academy or on another resource? If you are open to continuing the conversation we would love to hear from you at the email address provided. Thank you again for the review! Talk to a Capterra advisor for free and get results within 15 minutes.