# Page 85 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 85 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 85 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2101-2125 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Administrative Associate Higher Education Used the software for: 6-12 months ### "User friendly and Good Customer Service" February 12, 2019 4.0 Pros It is a complete package. I used it to create landing pages and they connect them to website forms. It was easy and effective. I was able to run an effective A/B campaigns to evaluate and improve promotion tactics. It is able to do complicated tasks in a way that is simple and easy to understand. Cons Experienced glitches sometimes but they were quickly fixed by the customer service. Review Source MH Marissa H. Marketer Used the software for: 2+ years ### "Great soup to nuts solution" June 8, 2017 3.0 Pros I enjoy how easy Hubspot is to use. It was a great solution for us as a very green marketing team. Hubspot walks you through every step of building an email campaign, landing page, etc. and there are templates for them so it doesn't require any coding. Cons The design editor doesn't always work and editing anything can become a lengthly, frustrating process. Customer support could also be better. It's quite difficult to get a question answered promptly. Review Source DL Damian L. Jr Software Eng Used the software for: 1-2 years ### "Hubspot was clearly created with the user in mind. " December 12, 2017 4.0 Pros I am originally someone who has championed Marketo (and still do), but I have to say that the folks at HubSpot really thought through how to make the email marketing and segmentation process easier. While there is not as much customization, the platform focuses on what you expect it to do (eg. Marketo requires you to create a Smart List or look at Program Membership to see a list of people who clicked, while HubSpot has all of that information prepared in an easy-to-navigate dashboard after any email send). I'm also impressed with how easy their Smart List feature is to use. Very easy-to-use platform and a good choice for small businesses and enterprises alike as I've used it for both! Cons Because it is a platform, the migration process is not always very precise for the websites. It can add little pieces of code. They often do updates and do not inform about it and may cause problems. The SEO modules of this software are basic and only assistive. Functionality does not include many instruments, and the data lacks depth. The price for the whole platform is very high, and you can not reduce costs by paying only for the modules you need. Review Source CM Carolina M. DIRECTORA Paper & Forest Products Used the software for: 6-12 months ### "Software de calidad alta" November 11, 2022 5.0 Si la empresa digital crece se puede iniciar con lo basico gratuito para después hacer uso del plan pagado Pros Hubspot no falla es de lo sistemas mas estables que hemos probado mii equipo de marketing yo. Cons Sus precios, se manejan en dolares y es complicado conocer que cobran por cada modulo. En el sitio web no está bien explicado. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Review Source AA Adekitan A. Marketing Executive Retail Used the software for: 2+ years ### "Good software for Email Marketing " November 17, 2022 5.0 It has been a good experience. Pros Lead creation and the easy at which it deploys emails. 80% of the emails always end up in the inbox. Cons So far have not had any issues with the usage. Review Source Rotense G. Full time Programmer, Web/App Developer, Internet Marketer Internet Used the software for: 1-2 years ### "It helps my Internet marketing biz" October 17, 2018 5.0 Pros \- good technology - nice interface - worked 98% well - best recommended for automating marketing stuffs Cons \- needs to improve customer support and make it first priority - also need to make the interface more easier than it was. Review Source VR Verified Reviewer Operations Coordinator Used the software for: 6-12 months ### "A way to replace half a dozen systems and a few spreadsheets" January 19, 2018 5.0 Tracking clients through their process, able to reference back promises and agreements made by their account manager, better inter-departmental communication. Pros It's great for multiple departments to share information in a clear manner and keep everything organized and easily referenced. Cons It's as useful as you want it to be; meaning, if your team isn't inputting and updating actively, it's not a magic wand solution. Review Source VR Verified Reviewer Freight Forwarder Logistics and Supply Chain Used the software for: 6-12 months ### "Useful and easy for preparing landing pages" December 12, 2023 5.0 Pros we are using it to create landing pages for our website. I was also using it in my previous role, it is easy to learn - use Cons giving permissions to other users was a bit hard for me when I first used it but other than that, it is useful. Review Source VR Verified Reviewer Freelance Marketing Specialist Used the software for: 6-12 months ### "I've used HubSpot for a while mainly in the blogging, social media, and tracking capacities. " March 19, 2018 4.0 Pros The blogging and page setup is very easy and intuitive to do. I also think the HubSpot Academy has some added value in it. Cons Reporting can be tricky to follow and seems to get messed up frequently. Whether on our end or theirs, it seems like it should be easier to execute. Scheduling social media is also somewhat laborious and the view of scheduled posts is hard to comprehend. Review Source VR Verified Reviewer Marketing Communications & Content Manager Internet Used the software for: 1-2 years ### "BEST AUTOMATION TOOL EVER!" June 1, 2018 5.0 Pros WHY anyone would use anything other than Hubspot for marketing automation I'll never know. It's near perfect in every way. Cons Truly can't think of a single one... migrated from Marketo and never ever looking back. Love Hubspot! Review Source Nhlanhla N. Project Managerq Marketing and Advertising Used the software for: Less than 6 months ### "NS Ndwandwe Hubspot Review" June 28, 2022 4.0 Oddly pleasant experience. I can be very fussy about my CRMs. This tool is a CRM plus more! Pros I liked its multi-account management system and the analytics are so insightful in terms of gauging customer sentiment. Cons It can be laggy at times, especially if you have multiple accounts open/running on the platform. I hate lag! Review Source MM Mallory M. Marketing Specialist Banking Used the software for: 1-2 years ### "Powerful Marketing Tool" November 19, 2019 5.0 It seems like every day I discover a new avenue to go down in HubSpot Marketing Hub. It inspires constant innovation a strategy. Sometimes to the point I feel like I will never catch up to the software! Pros HubSpot is like a Mac - sleek, clean and easy to use. It can take some time to adjust to the software to use it to its full, maximum potential. But HubSpot makes that easy with comprehensive videos to train anyone into becoming a power user. Cons HubSpot is geared towards product marketers. Its ideology is based on the concept of converting interested consumers into customers with the power of communication. Cross-selling and upgrading takes a back seat. Review Source VR Verified Reviewer Assistant ICT Officer -ICT Authority Insurance Used the software for: 6-12 months ### "Marketing Giant" April 25, 2019 5.0 Hubspot is very easy to use and I would extremely recommend this to all who are looking for a comprehensive marketing tool with is fully automated. I can be able to schedule my posts easily and also have all the records viewed at will. Pros It is very easy to use and the new email WYSIWYG is very user friendly. One can comfortably add different users with specific access to the system. The calendar too is awesome my company uses that to schedule social post up to more than 3 months which makes planning more effective. Cons The use of so many brands is a challange because you can not separate them. the sub domain feature is helping a lot but it requires massive expansion. Review Source VR Verified Reviewer Global Marketing Manager Used the software for: 1-2 years ### "Takes time getting used to" December 5, 2017 4.0 Pros Tons of features and options to use and really customize your workflow with! There are a ton of ways to connect with users Cons There are soooo many menus! I easily get lost in what section I'm in and where certain settings are. Review Source EM Eva M. Owner Entertainment Used the software for: 2+ years ### "Hubspot is a great product" September 8, 2020 5.0 The marketing is outstanding. They have videos that are well developed and quick and easy to view and intergrate. Pros I have known about this software for a long time. I am very impressed and use this on many levels daily. The best part is the company's team and customer support. Cons It can take sometime to build and understand all the various areas that you can set-up. But this time is worth it to put in. Review Source HS Heather S. Manager of Marketplace Operations Computer Software Used the software for: Less than 6 months ### "Good for SMBs" August 9, 2017 4.0 Highly recommend if you're starting from scratch and don't have expectations for how to run email marketing campaigns. They give you all the tools you need to succeed. However, if you have something specific in mind, you may not be able execute on a process that doesn't align with "The Hubspot Way". Pros Very easy to get started. Significantly easier to use than Marketo, but still has a learning curve. They emphasize learning how to do inbound marketing "their" way, which is very good for SMBs looking to break into generating inbound leads. Their 90 day onboarding coach process is incredible - we've learned so much about inbound, blogging, webinars, and general email marketing automation. They train both for best practices AND for how to do the technical set up, which is nice. Cons While this is expensive, this contains everything a company needs to do inbound well. However, if you need more flexibility and already have something in mind for how to generate leads and use email marketing, then you may need to opt for a Marketo. For example, they only offer 2 unsubscribe options: "unsubscribe from all" and "manage preferences". They do not offer a "unsubscribe from THIS TYPE of email". They also do not let you integrate the subscription preferences page with a user's profile on the main website, and do not have a flexible way to manage re-subscribes via API. Review Source Richard B. Onboarding Partner Manager Computer Software Used the software for: 6-12 months ### "Useful in Customer Marketing Capacity" June 17, 2022 5.0 As a small CS org, part of what we do is a sort of "Customer Marketing" function, so this has been exceedingly useful in this regard. We use this to get people onto our learning platform, our help center, and our weekly check-ins, as well as announcing and pushing enhancements to the product, and this is effective in all respects. Pros Website editing and email creation are super easy with the WYSIWYG editor, and forms are super easy to create. Cons The forms seem quite basic, appearance-wise, but this may be due to my limited usage. Review Source ZP Zackery P. manager Accounting Used the software for: Less than 6 months ### "Hubspot takes charge" May 11, 2024 5.0 Pros I like hubspot because its an all in one tool Cons i did not like how its a freemium software Review Source VR Verified Reviewer Marketing Assistant Marketing and Advertising Used the software for: 1-2 years ### "Efficient Universal Marketing Tool" February 27, 2022 5.0 Hubspot made working over many time zones work. We were able to get a plan organized for the business that everyone could follow, and when changes were made, all appropriate people assigned to that task were updated. Pros I like how I was able to import all contacts that we have currently and be able to track what part of the process we have them at on a team level. Cons I didn't like how we had trouble with some notifications, almost too many, and not enough notifactions about the information we did need. Review Source KB Kaitlyn B. Brand Manager Human Resources Used the software for: 1-2 years ### "HubSpot review " November 2, 2023 5.0 Pros One of the things that users often appreciate about HubSpot Marketing Hub is its comprehensive set of features and tools. It offers a wide range of functionalities, including email marketing, social media management, lead generation, analytics, and more. This all-in-one platform allows users to streamline their marketing efforts and have everything they need in one place. Additionally, HubSpot's user-friendly interface and intuitive design make it easy for both beginners and experienced marketers to navigate and utilize its features effectively. Cons reporting and analytics capabilities could be more robust and customizable. Review Source VR Verified Reviewer Digital Marketing Executive Aviation & Aerospace Used the software for: 2+ years ### "Perfect for our website needs" November 1, 2017 5.0 Pros While the software itself is fantastic and has plenty of features for us to build our Marketing expertise, the HubSport Support team is honestly the best I've ever dealt with. Being such a big platform, I expected Support to take a while to respond and be problematic, like most companies are. However, HubSpot's Support staff get your query answered fast, within 24 hours and always make sure to explain everything properly so you can understand. Review Source Nathan K. Sr. Manager, Business Applications Chemicals Used the software for: 6-12 months ### "The most amazing software for your marketing needs." November 9, 2019 5.0 Pros The feature set is the best thing about this software. It has so much to offer on all of its features. Cons It has a lot of flexibility so its harder for users to learn. Switched from [Highrise](https://www.capterra.com/p/146703/Highrise/) Outgrew it. Review Source VR Verified Reviewer Client Success Executive Human Resources Used the software for: 1-2 years ### "All your marketing tools in one place" December 4, 2018 5.0 Pros Hubspot brings all the marketing tools you need together in one place. It's very easy to contact their support team and they are very responsive. Cons Hubspot is a very expensive tool. Their reporting tool can be improved. Review Source NB Nithra B. Administrative Coordinator Used the software for: 2+ years ### "Decent. Definitely works but cant justify the cost. " April 27, 2018 3.0 Pros Being able to record calls and meetings. Setting up email tasks. Automatic email to candidates who apply for positions on our website. Cons This software is pretty expensive in my opinion. You pay for a certain amount of contacts. For most companies who do a lot of sales this will get costly quickly. Review Source Response from HubSpot May 1, 2018 Hello Nithra! Thank you for writing this review - we really value hearing about your specific experiences with our product! I'm glad to hear that you have found the ability to record calls and meetings so helpful! It also sounds like you have some helpful workflows set up to help automate your recruiting process! As far as room for improvement - do you feel that the pricing system should work in a different way? Do you feel it is in some way not representative of the way your business grows and scales? If you are open to continuing the conversation, we would love to hear from you at carl@hubspot.com Thank you again! Carl JB Jeff B. Escalation Technician Used the software for: 2+ years ### "Good tracking product but recent update is putting emails to junk mail" February 1, 2018 2.0 Pros Great for tracking and read receipts. Have never had any issues with it and has worked perfectly up until a recent update. Cons The recent update is putting a "http://sidekick..." address into the signature in place of their website link, unbeknownst to my client. Which is putting their emails into recipients junk mails, as well as replies to their junk mail because of it. Hopefully will be corrected because the client loves the software otherwise. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.