# Page 88 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 88 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 88 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2176-2200 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DO David O. Reviewer Computer Software Used the software for: 6-12 months ### "The best marketing platform" December 24, 2022 4.0 To me the benefits of the platform outweigh any potential drawbacks. Pros The wide range of features and integrations available, as well as the user-friendly interface and excellent customer support. Cons It is expensive, particularly for small businesses, and it may take some time to learn and fully utilize all of the available tools. Review Source AR Adrian R. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Expensive but it's worth it" December 2, 2022 5.0 Good but expensive Pros It's very easy to use, and in combination with workflows super powerful Cons After uploading contacts it takes a while until they are updated and you can use them in listsYou should be able to switch from marketing contact to non marketing contacts unlimited times Review Source VR Verified Reviewer Lead Web Developer & Founder Used the software for: Less than 6 months ### "some great tools to help grow your business" April 17, 2018 4.0 Pros these tools are neat, as once you set them up - you can use them daily to monitor and build your business Cons the subscription price, and the support is in the US - so there is a delay if you are UK or EU based. Review Source Response from HubSpot April 20, 2018 Hello! Thank you for writing this review - we really appreciate your feedback! I'm glad to hear that our8 tools have been helpful in growing your business, growth is a word we take very seriously here at HubSpot! As far as room for improvement - I'm sorry to hear you have experienced some delays in your support responses! We actually have support based across Europe, Asia, and the US but as the bulk of our reps are based in US this may explain why you typically work with them. If you have any follow up questions or concerns please feel free to reach out to us at the email provided! Thank you again for the review! VR Verified Reviewer Broker Associate Real Estate Used the software for: 1-2 years ### "Great Connectivity!" September 19, 2018 4.0 Pros This software is great, especially for social media. I can post to multiple platforms with multiple accounts easily. Cons It seems like I have to reconnect the accounts more frequently than necessary. Review Source CE Chelsea E. Nutrition Coach Health, Wellness and Fitness Used the software for: 2+ years ### "Has so many features! Worth the money" August 3, 2022 5.0 I have only had a good experience with hubspot! Pros The amount of features this has makes Hubspot and amazing CRM. It allows you to record so much data and access accounts easily. I love the tasks and reminders for my customers Cons It can be very overwhelming but there are helpful webinars to learn how to use everything Reason for choosing HubSpot Marketing Hub All of the features it offered and ease Review Source NB Néstor B. Deputy CEO Information Technology and Services Used the software for: 2+ years ### "Hubspot, a great marketing tool" July 8, 2022 4.0 Pros unify marketing tools in one. users lists, web forms, web landings, website,... Cons we consider that it could have different yearly prices low than lower one. Review Source VR Verified Reviewer Social Media Intern Media Production Used the software for: Less than 6 months ### "Makes my life (and marketing) easier" April 24, 2018 5.0 I think the benefits are plentiful - organization, first and foremost. The integration of being able to see all replies, opens, clicks, in one place is great. Pros I think Hubspot makes it really easy to keep track of marketing efforts, especially via email. It's kind of a no-brainer. Cons There are some glitches - such as when creating a follow-up task for an email, when you go to check it off your tasks, it will ask you to create a follow-up task. It should know across the site that one has already been made. Review Source Response from HubSpot May 7, 2018 Hello! Thank you for taking the time to write this review - we really appreciate you giving us your candid feedback on your experience! I'm glad to hear you have been so satisfied with the software - I hope it continues to help you save time while bringing in more customers long into the future! As far as room for improvement - the behavior you have described does sound frustrating and unproductive. I have tried to replicate it myself but unfortunately I have been unable to - I'm afraid I may not be fully understanding the situation in which the issue presents itself. If you are open to it, we would love to hear from you at reviews@hubspot.com and we can see about getting this resolved! Thank you again for the review! BS Beth S. Owner, Consultant Management Consulting Used the software for: Less than 6 months ### "Wonderful Product but Missing Key Functionality" September 20, 2022 5.0 Love the rest of the product. Love the sales team. Great product overall, just with a huge gap. Pros Setting up default configurations for scheduling is a big time saver. Nice UI and layout of the calendar. Great to build out a content library of images for quick content creation. Cons It is unbelievable to me that HubSpot Marketing is unable to post Stories from the Social Media platform. I still have to use Meta Business Suite to manage all stories, and reels. Story posting is not a new feature to the social media spectrum. It gives me pink flag cues about the rest of HubSpot. Let's elevate this functionality gap to the Development and Product Team ASAP. Thanks in advance! Review Source AY Amanda Y. Marketing Manager E-Learning Used the software for: 2+ years ### "Great Marketing Automation Tool!" October 2, 2019 5.0 Pros I like the robust functionality for many aspects of marketing/marketing automation. I can easily setup workflows, email blasts, emails to segmented lists, track lifecycle stages down the funnel, and etc. Cons There are certain limitations when it comes to very specific cases where i need to build reports/get data cross-property (contact / company / deal), which tends to lead to duplicate information in each of those places. Review Source CE Cameron E. Marketing Operations Manager Computer Software Used the software for: 2+ years ### "Top-notch Marketing Software" June 7, 2017 5.0 Easy way to run all our marketing through HubSpot. Pros So many features and tools so you can literally spend all your time and not need many other tools. They are constantly adding more functionality. Cons Some features are missing that I thought should be there - AB testing automated emails, website pages, and other places. I would like more consistent UI feel, as they are constantly updating certain sections and leaving other pages behind. Review Source Ryan M. B. Brand Manager Information Technology and Services Used the software for: 1-2 years ### "Awesome customer service" November 9, 2015 4.0 HubSpot works like a marketing automation platform is supposed to. The part that stands out for me is their 24/7 customer service. Anytime I need a question answered or have an issue to sort out I am on the phone with a real person within a couple of minutes. The person on the phone is always extremely helpful in figuring out what needs to be done and even follows up after the call to make sure that my problem no longer exists. Pros \-Awesome customer service -Easy to understand dashboard -Workflows are easy to create -Easy to track contacts -Easy to use social tools -Easy to create reports Cons \-Templates for landing pages are expensive -Some settings are difficult to find Review Source NC Nancy C. Membership Manager Computer Games Used the software for: 1-2 years ### "Hubspot is expensive and can be difficult to use" October 6, 2022 2.0 Pros It's a nice UI interface with some nice clever features Cons Workflows are restrictive, lots of key elements are in enterprise plans which are crazy expensive - and I mean crazy expensive. Support is terrible, they're less than useless. Review Source JT Jade T. Director of UX Design Research Used the software for: 6-12 months ### "Fantastic tools but big lack in guidance/not intuitive at all" December 30, 2022 4.0 It does the job of sending automated emails, but it can quickly get confusing. Pros I value automated workflows the most, there is so much potential for quality and powerful marketing. Templates both on the site and integrated into Gmail are also very useful. Cons The learning curve is significantly steep and almost overbearing. If my company hadn't already committed, I probably would have looked elsewhere. There's so much potential and workflows are a great example of that, but figuring out what each element does requires so much commitment to reading the support pages and learning the HubSpot language, which can get very overwhelming. Review Source Tabitha H. Founder Marketing and Advertising Used the software for: 1-2 years ### "Hubba Hubba" April 27, 2021 5.0 It is one of my favorite tools to use and it helps me run my business! Pros Hubspot offers a ton of tools to small business to pack a big punch. Their CRM is hands-down the best, and itt's FREE! Cons I'm being extremely serious when I say that I have not found any cons, or gaps with hubspot! It literally is one of my favorite tools. Review Source VR Verified Reviewer Digital Marketer Apparel & Fashion Used the software for: 6-12 months ### "HubSpot Marketing Review" March 24, 2023 4.0 Our email marketing and social media marketing has been straight forward and easier to run Pros Hubspot marketing was very easy to set up and run. Having all your marketing needs in one place was the best option ever. Integrating it with our CMS was even better. Cons For me personally, there's no problem with HubSpot but I hope they come up with better features in the future Review Source GA Gianluca A. mr Marketing and Advertising Used the software for: 2+ years ### "HubSpot is the best automation solution" March 5, 2021 5.0 my overall experience with hubspot is great, i suggest it to every CEO Pros Hubspot has a lot of features and a princing plan that enable free access to a whole world of integration, studied for sales, marketing and customer service. Cons costs for enterprise solution are not always affordable anche something it miss some marketing features (as some social media tools) Review Source BB Biswajeet B. Manager- Student Relation Education Management Used the software for: 6-12 months ### "Easy way to manage" April 19, 2022 5.0 Pros The best thing I like about this software is it can be customised according to our need. It has many features which helps its user to manage everything easily. Cons There are a lot of glitches and technical problems happening in it. Review Source YR YASH R. Digital Marketer Broadcast Media Used the software for: 1-2 years ### "Top-class showcasing mechanization " January 11, 2021 5.0 Best till Now, I will Suggest Everyone, Go for it without wasting time! Pros A gigantic measure of highlights Incredible CRM combination Close to limitless training Strong help and client network A smooth, no-coding-required client experience Intended for advertisers, not Cons Bit Expensive but 100% worth it Review Source AS Alen S. CEO Hospitality Used the software for: 2+ years ### "Great tool for Travel&Tourism websites" April 14, 2017 5.0 We're an Camping agency located in Croatia and we implemented HubSpot and Imbound Marketing methodology in our business since day one. The results (especially now, in the second year of business when we learned a lot about our visitor's and lead's behaviour) are staggering!Email marketing automation combined with sales activities (reengageing e-mail for the leads who still didn't book, for example) are returnig lots of traffic back to the website and we strategically funnel our visitors to the decision phase and the confirmation of booking. Review Source Justin C. Marketing Associate Marketing and Advertising Used the software for: 1-2 years ### "Marketing automation made easy!" October 15, 2018 5.0 Pros So glad that HubSpot is now a platform that can be used at the enterprise level. HubSpot makes marketing automation much simpler. Beyond just marketing automation and email marketing capabilities, HubSpot is at the center of our entire inbound marketing and demand generation efforts. Thanks to HubSpot, we have achieved much marketing success. Cons I think there may be some functionalities that are more advanced among other marketing automation platforms, but HubSpot has come a long way and is making great strides with their platform. Review Source Evens S. Senior Digital Marketing Advisor Mechanical or Industrial Engineering Used the software for: 2+ years ### "We use HubSpot as an add-on on our website." June 19, 2018 5.0 We were able to build our own landing page very easily. We did grow out website list very fast. Pros Fully integrated on our website, we can better serve our customer with great Ave relevant content. HubSpot is the ideal tool for great inbound marketing and marketing automation. Cons It's getting more user friendly time after time but there are so many things you can do with the tool that you can be easily lost. Review Source Dave L. Operations Information Services Used the software for: 1-2 years ### "Awesome CRM for the price " December 19, 2018 5.0 You can not beat it for the price. It helps with our sales flow and automation. Pros The amount of features for free can't be beat. Cons There a few features missing that are in some of the more expensive CRM packages Review Source Kristen K. Owner Used the software for: 6-12 months ### "I use this for every day tasks that used to take up all my time" June 18, 2018 4.0 Pros This software has kept me from having to type and retype the same monotonous information on a daily basis instead it goes in for me Cons What I like least is it doesn't quite cover all the tasks I needed to because my business has continuous sales of different and it never stays the same. It's very hard to automate something that's ever-changing. Review Source CS Courtney S. Teacher and Office manager Education Management Used the software for: 6-12 months ### "Won us many customers" May 19, 2023 3.0 Overall happy but wouldn't use the platform more than weekly Pros Easy to edit statuses to give a clear overview Cons Hard to finde certain information such as customer notes Review Source DT Dayne T. Content Marketing Computer Software Used the software for: 1-2 years ### "Essential for business!" November 28, 2017 4.0 Pros Having all the necessary data and metrics in one place is amazing, to say the least! Our company lives in HubSpot. As a content marketer, I love that I am able to produce, format, schedule, my blog posts in one central location. The social media tools are on par with most social media management tools out there. I appreciate that HubSpot continues to update their CRM frequently to keep up with other competitors. They are consistently incorporating new tools and functionality. It's extremely versatile! Cons One of the more frustrating parts about the HubSpot CRM is that I've found it to take some time to report out on data. That is really the only "issue" I have experienced, needless to say, their support team has been extremely helpful in addressing the issue. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.