# Page 90 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 90 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6229 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6229) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 90 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2226-2250 of 6229 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Amir K. Marketing Operations Specialist Marketing and Advertising Used the software for: 6-12 months ### "Marketing Automation Platform" January 4, 2023 5.0 Pros It is well-rounded marketing automation platform that allows users to run all campaigns. Cons Reporting and dashboard are not friendly and not customizable. Although, they have other 3rd party software to cover that drawback. Review Source CB Cody B. Marketing Director Law Practice Used the software for: 2+ years ### "The best way I have found to track emails and stay on top of my sales. " April 16, 2018 5.0 Being able to track my marketing efforts and emails Pros Well for starters there is a ton of support out there for all of the Hub Spot products. I really like the CRM and Email tracking as that helps me stay on top of what is important. Cons So there is a cost to use it once you grow too big, however, the cost is a fraction of the service and support you receive. Review Source Response from HubSpot April 20, 2018 Hello Cody! Thank you for the glowing review - we really appreciate your support for our products! I'm so happy to hear that you have found the CRM and email tracking tools to be so helpful and I am particularly glad to hear about your positive support experiences! It is great to hear that you feel the cost is far outweighed by the service and support you receive. If you have any other comments or concerns please feel free to let us know at the email address provided! Thank you again for the nice review Cody! VR Verified Reviewer Sales Manager Internet Used the software for: 1-2 years ### "Hubspot Review" October 31, 2018 5.0 Pros I like Hubspot's workflow feature and contact and deal management functions. Cons I am not too fond of the reports. The reports should be way more extensive for a software this powerful. Review Source VR Verified Reviewer Patient Services Hospital & Health Care Used the software for: 1-2 years ### "Hubspot is great for keeping track of details" August 9, 2019 4.0 Pros Hubspot is great for keeping track of details and patient information! Cons There is so much information that you can put into hub spot that at times it can be hard to locate everything. Review Source MG Michelle G. Regional Administrator Business Supplies and Equipment Used the software for: 6-12 months ### "So Thankful for HubSpot Marketing Automation is Awesome!" September 12, 2017 5.0 Ease of use, easy to send out my email marketing campaigns! Pros I am so glad to have discovered HubSpot Marketing Automation! It is great for small business owners. You can put your email campaigns in & set them to autopilot so they automatically go out when you need them to! You can also customize & personalize your workflow easily by using a very simple visual editor. There are so many things you can do with Hubspot, here are just a few more I can think of: you can use workflows to set up webhooks, score leads, rotate leads to sales, and easily manage your data in bulk by updating properties, copying values, and more. I would highly recommend you checking out Hubspot Marketing Automation for your home or small business. Review Source VR Verified Reviewer Project Manager Information Technology and Services Used the software for: 2+ years ### "Hubspot Marketing Hub is great solution for conversion " February 27, 2021 4.0 Overall experience with HubSpot Marketing is satisfying with conversion rate being doubled and meeting targets Pros HubSpot Marketing Hub is very powerful in setting up the workflow and adding the automation rules for marketing emails/ running campaigns Cons HubSpot Marketing Hub is very expensive for start-ups and takes a lot of share in the budget allocated yearly Review Source Nathaniel L. Sales & Service Member Representative Insurance Used the software for: 6-12 months ### "Helped take my business to the next level " November 13, 2020 5.0 Fantastic, from top to bottom it is a great program. For a big company to a one man show like me, it can do it all. Pros It’s a full blown marketing suite, more tools than I could ever need for my small business Cons The platform is robust, meaning I can never learn the entire program myself Review Source VR Verified Reviewer Business Consultant Used the software for: 6-12 months ### "HubSpot Marketing is a useful tool in my teams ability to serve our clients." March 13, 2018 3.0 Pros I enjoyed the ease of use with HubSpot. An important piece of a team environment is the ability for a team to access platforms easily. Hubspot was not difficult to use. Cons The cost was a bit of a downer. It is useful but pricey. Cost is important as it affects the bottom line, so the cost of a service has a lot to do with if we use it. Review Source VR Verified Reviewer Marketing Automation Project Manager Information Technology and Services Used the software for: 2+ years ### "One of the first in its sector" June 16, 2020 4.0 Overall, Hubspot is a great product with lots of functionalities. However, its price range may be a bit expensive compared to its real segment. Pros As a marketing automation expert, I know Hubspot is one of the first MA softwares that were developed. Hubspot is a robust software, offering you lots of great options such as: email marketing, personalization, dynamic content, advance segmentation, CRM integration and so on. It also allows to implement new channels of communication such as SMS or Social Media. Cons The main con is that it's a bit expensive for the quality of its services. It could be compared with softwares such as Active Campaign, which is way cheaper than Hubspot. Also, sometimes it has some deliverability issues when not purchased along with a dedicated sending IP. Review Source VR Verified Reviewer Senior Associate Management Consulting Used the software for: 1-2 years ### "Useful to keep contacts and sales conversations alive. And, a learning curve." July 23, 2018 4.0 Keeping track of contacts; tracking their emails; scheduling follow up Pros I like that it keeps track of contacts and activity with contacts. I particularly like that I can track emails that are sent. I can plan out how frequently to contact each person, Cons It's not immediately intuitive how to do somethings. I understand that this could be chalked up to user error and my lack of taking the time to watch the tutorials. One specific things is that I still don't know how to merge duplicate records. And, I bet there is a tutorial for that ... Review Source VR Verified Reviewer Analista Used the software for: Less than 6 months ### "It allows me to manage my blog more efficiently, this tool is very easy to use" February 11, 2018 5.0 You can create dynamic content that encourages you to take the next step. The tool allows you to work on this strategy through automation technology. Pros Depending on where the client is in the process of inbound marketing, you can create dynamic content that encourages you to take the next step. The tool allows you to work on this strategy through automation technology. There are many automated options, such as integrating the databases of the email sending application. It is done automatically when you provide the account information. Cons The free version is quite efficient, despite its limited main functions. While the paid version costs per month and you must have a staff that works especially in the strategy. Review Source Joshua V. Digital Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Full of Top-Notch Features, but you'll pay for them" April 10, 2019 4.0 Pros If you need a feature to help automate the marketing and sales cycle for your business, you can likely find a robust solution within the Hubspot ecosystem. You'll need a team to build and maintain your custom automation infrastructure, but it should serve you well, if you can continue to afford Hubspot's pricing structure. Cons Some features, especially in relations to social media and reporting, felt extremely rushed, especially given the extra expense that Hubspot charged us to essentially be their "beta" testers. This is an overall theme with Hubspot - a company that once focused on small and medium businesses, but has shifted focus to big corporations and left much of the userbase that helped them grow behind. Review Source AA Annie A. Customer Success & Community Manager Education Management Used the software for: 2+ years ### "My Go to Sales Marketing Automation and CRM Tool" March 13, 2019 4.0 Very good experience and we appreciate the academy that helps speed the onboarding process for our new interns and staff. Pros We run all of our marketing automation on hubspot form email campaigns to inbound marketing. Many templates and customization features come with the freemium plan Cons Removing some redundancies in the setup of email inbound campaigns could improve the user experience. Currently the process requires a lot of menial steps Review Source Katherine P. Secretaria Used the software for: 2+ years ### "My experience has been pleasant. I am happy to have this software. " March 23, 2018 5.0 The main benefit is the efficiency and effectiveness of its support equipment, as well as its ease of use. Pros It is a simple and easy to use tool. The really good thing is the support team that is always available when you need to solve a problem, in case it happens. Cons Due to its ease of use and its work team that resolve problems as soon as possible, I have nothing against saying this software. Review Source Firdaus M. Virtual Assistant Consumer Goods Used the software for: Less than 6 months ### "Easy to Learn" June 15, 2023 5.0 Pros \- Easy to learn with all the videos available- Learning how to use it also granting me certificate of appreciation- Great for functioning it as a database Cons Most of the data in the database that I manage when using it from other apps, like Shopee and Tokopedia, is needed to be transferred manually. I just hope more easy integration can be made, especially for famous selling sites in my country, like what I have mentioned before Review Source Brittany N. Product Marketing Manager Insurance Used the software for: 6-12 months ### "HubSpot for marketers" June 4, 2019 4.0 I liked HubSpot for what it was, it's an easy to use software and I liked the metrics and reporting it offers. Pros I like how easy HubSpot is to use. The software is very intuitive. Cons If you ever need to call support, there's a good chance your rep won't know how to assist you. I didn't always have the best experience with their support and customer success team. Review Source Aubrey U. Director -Client Advocate Computer Software Used the software for: 6-12 months ### "Currently using this as a marketing automation tool" December 17, 2017 3.0 Gives Amazing insight into multi channels and provides actionable data Pros I like being able to see who open my emails so I can build campaigns around this the call is warmer when I do call. It takes information from each source and turns it into actionable data Cons I guess if I was to say anything it would be price is a little high but its so worth it Review Source VR Verified Reviewer Human Resource Manager Computer Software Used the software for: Less than 6 months ### "Unaffordability of Hubspot Marketing Hub for Small business and it's effectiveness " January 19, 2023 4.0 Pros The software is straightforward to use and comprises various tactics to improve marketing, sales and customer relationship management. It is intuitive and a viable option for marketing efforts. Cons The pricing of the software is not affordable for small business and startups as it's monthly plan for professional category is 800$ and enterprise is more than 3500$ which is quite not possible for the small scale business. This makes the software not a good choice for the startups and small business who are looking for specialized solution in an affordable pricing. Review Source Matthew F. VP Non-Profit Organization Management Used the software for: 2+ years ### "Great entry-level marketing automation" July 25, 2019 5.0 Very strong platform, but you may need to switch if you grow too big. Pros This has all the features you're looking for to start your MA program. Cons It gets very expensive as you increase your list size. Review Source ML Mylene L. Global Human Resources Manager Construction Used the software for: 1-2 years ### "HubSpot Marketing Hub" January 11, 2023 4.0 All-in-one CRM platform that is easy to use. Cons none as of this moment, everything fits well to our organization Review Source KK Katie K. Co-Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "HubSpot is absolutely amazing!" December 9, 2021 5.0 This is a great platform for team members all over the US to view and share progress and also manage their own accounts and leads. Pros HubSpot has so many incredible features! I love the email integration, viewing, and editing options! HubSpot Academy is also a robust resource for learning the software and training others. Cons The difficultly of customizing your own vernacular to match my companies lingo. Reason for choosing HubSpot Marketing Hub The free version is robust and allows you to use SO MANY features! Review Source VR Verified Reviewer Sales Rep Hospitality Used the software for: 6-12 months ### "Expensive, but good" October 22, 2020 5.0 Pros Very easy to use, fast, very helpful customer service. Cons Too expensive for the amount of functionalities. Switched from [SalesLoft](https://www.capterra.com/p/157977/SalesLoft/) Looking for cheaper alternative Review Source VR Verified Reviewer Sales Marketing and Advertising Used the software for: 6-12 months ### "Hubspot Needs Updating" February 10, 2020 4.0 It's a superb platform, but if you need more analytical info, youll still need to use google Analytics as a supplemental resource. Don't waste your time with selecting one market reach. You must use all of them for it to get the results you're probably seeking. Pros It's ability to market to your databaseat a high level. Cons If you are not going to buy the full package, its going to be difficult Review Source David R. Marketing Manager Commercial Real Estate Used the software for: 1-2 years ### "Great software to learn and develop your CRM system" July 8, 2022 5.0 Pros Makes a potentially complex process simple Cons Nothing. We love it and it helps us run our marketing. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Hubspot was recommended to me Review Source VR Verified Reviewer Senior Member - Marketing Information Technology and Services Used the software for: 1-2 years ### "A simple, yet powerful tool to give you completely visibility into Marketing ROI" April 1, 2016 4.0 I've used Hubs pot extensively for over 2 years and it helped me gain complete visibility into how each of my marketing channels were firing. The dynamic lists were a boon, made for marketers. Coupled with the HubSpot CRM (and Signals), you're all set to rock! Pros The first positive attribute is the amazing training you receive from the HubSpot team. If you pay attention closely, and are inclined to use the tool effectively, then half the job is done. Cons The negative aspect is that you have to keep creating multiple lists and there were no 'tree' hierarchy to the lists. You'll get to know this only when you use the tool. 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