# Page 92 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 92 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 92 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2276-2300 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Michael S. Sales Development Representative Information Services Used the software for: 1-2 years ### "HubSpot: Great marketing automation tool" August 29, 2018 5.0 Pros I like how easy it is to use and gain insight on marketing strategies for my team. Cons Sometimes the lead configuration can be cumbersome, but overall I love using it. Review Source CS Cher S. Team Lead Education Management Used the software for: 1-2 years ### "SchoolPointe" October 2, 2019 5.0 It has been good. Pros It has kept my sales team organized and able to track qualified leads and generate more sales. Cons Some of the templates in the marketing tool are difficult to use and have to be tech savy to fix them or edit photos, layout of them. Tracking is off and unsubsribes, hard bounces is off as well. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Better tracking and marketing, CRM, all in one. Review Source VR Verified Reviewer Study Manager I Biotechnology Used the software for: 1-2 years ### "Great for initial customer inquiry" April 5, 2019 5.0 Pros Quick and easy platform to get initial customer information about the services they maybe interested. Cons Not comprehensive enough to capture all customer requirements. Review Source EN Emily N. Writer/Editor Used the software for: 2+ years ### "Pretty good, but can be confusing. " April 12, 2018 4.0 Pros It's very thorough. I can do almost everything I need to do to create and manage client marketing through the platform. Cons It's constantly changing and rearranging and can be clunky. Reporting is a little confusing, and you have to spend a lot of time in it to really master it (when you could be working on client stuff). Review Source Response from HubSpot April 19, 2018 Hello Emily! Thank you for taking the time to fill out this review, I'm glad to hear that you have found the platform to be thorough and helpful in your client marketing efforts. Are there any specific tools you do not see in HubSpot right now that you would like to in the future? It sounds like some of your client marketing efforts have to be done outside of the platform. As far as your issue with it being a bit clunky and hard to master - is there anything we could do or could have done to make this process easier for you? Were there specific roadblocks you encountered during the onboarding process that we could have helped with? If you would like to continue the conversation, we would love to hear from you at the email address provided. Thank you again for the review. VR Verified Reviewer Founder Marketing and Advertising Used the software for: Less than 6 months ### "It is now indispensable to our organization " March 4, 2022 5.0 incredibly optimized Pros everything from content tracking to management to planning to analytics to outreach, everything taken care of under one domain is incredible. very rarely do we feel the need to go out. Cons a feature that is missing i guess is details serp analysis, the likes available on ahrefs. give me that and i'll cancel all my other subscriptions Review Source CS Cory S. Sr. Manager of IT Solutions & Development Marketing and Advertising Used the software for: 2+ years ### "Marketing For ALL Level of Users" June 27, 2018 5.0 Can't go wrong here. Give it a go! Pros It seems that HubSpot has an unlimited amount of tools that can help you create an ideal inbound marketing automation strategy from start to finish. They make it easy for you! User friendly and it does everything! Cons Can be overwhelming with the amount of tools you can use. Which tool do you use and how do you choose the right one so that you are the most successful? Review Source VR Verified Reviewer CEO / Founder Used the software for: 6-12 months ### "The educational information they provide is exceptional " November 9, 2017 4.0 The online HubSpot University & Informational YouTube videos has been exceptional - Pros The online marketing training at HubSpot University is exceptional - the daily marketing Blog is invaluable Cons Working with your assigned 'account manager' is the weak link in the organization .... thought having a person to go to would be an asset ...not Review Source JT Jackie T. President Marketing and Advertising Used the software for: 6-12 months ### "Great mid range software to have more control over campaign tracking and leads" September 1, 2022 4.0 Quite great, simply because it's so difficult to find a CRM that is easy to use and involves complete tracking of leads from the first contact/moment they visited your website through to the entire sales process. Pros It is one of the only CRMs I've used which allows to you see campaign results linked to individual leads. You can identify leads to specific marketing sources, which allows you to identify which marketing methods have resulted in exactly which leads and purchases. Cons The customer service was not great, and you often get replies which are not answering the actual question you asked. Review Source Massimo C. CEO Marketing and Advertising Used the software for: 1-2 years ### "Great Tool + Great Content = WIN!" November 11, 2015 5.0 At AdEspresso we use Hubspot daily. It's our CRM, eMail Marketing Tool, Landing Page designer and so on. We were amazed by its ease of use and they constantly deliver new exciting feature. What's even better is their constant educational effort on top of the software platform. Not only they provide a great tool but they also help you become a better marketer with a constant flow of great content! Pros Top Notch Customer Support Very complete offer. Does most of what we need Continuously updated with new features Great training material Really easy to use Cons A bit expensive compared to some competitors (but totally worth the money) Review Source Lindsay R. Strategic account manager Computer Software Used the software for: 6-12 months ### "Not super simple for the price " July 11, 2019 3.0 Pros Nice to automate email sends. Wish you could round robin from form submissions and automate emails based on contact rags. Cons Drip campaigns are fine but lacking email template options. Was not impressed with the logic and rules behind the automation would often have to manually do things to accomplish what I wanted Review Source VR Verified Reviewer Marketing Marketing and Advertising Used the software for: 6-12 months ### "Great Lead Gen Platform" January 15, 2019 4.0 So far it has been great. Certainly has lived up to the "All-in one" marketing promise. Pros The UX of this platform makes it very easy to not only send out emails, but to automate follow up content to help with lead generation and ultimately for a sale. The analytics that this provides makes it very easy to know what works and what does not - even on the landing page level. It helps us to make very informed decisions on what needs to change and what is working Cons There is a little bit of a learning curve involved in this. There is a lot that this platform can do. As much as I've used it, I am still finding new things. Perhaps the platform would benefit from more "How To" courses. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 1-2 years ### "HubSpot Marketing Hub for Business" November 19, 2023 4.0 Pros Great too for marketing campaigns. Has all the tools needed for successful campaigns. The auxiliary tools and templates make it easy to come up with campaigns that will reach your target audience. Excellent tracking tools to get accurate and detailed metrics. Cons Price makes it out of reach for small businesses or those starting out on their entreprenurership journey. Review Source AJ Aaron J. sales Retail Used the software for: 2+ years ### "The Amazing Hubspot" November 13, 2019 5.0 Love it! No issues and Love using it! Pros Software is going great love this product! It keeps you on track and keeps you organized. Keeps your customers on schedule through the process. Automation is awesome! Cons Haven't found anything not to like. was a little overwhelming learning HubSpot as a whole but once learned it is amazing Reason for choosing HubSpot Marketing Hub Ease of use and able to do all of our marketing on one platform Review Source KB Kristen B. CFO Used the software for: 6-12 months ### "Great for every level of sales person! " March 12, 2018 5.0 Great collaboration among my team Pros Price is good - ranging from free to expensive. The free CRM product can be integrated with other Hubspot and non-Hubspot products (even GMAIL and Outlook!). Hubspot also is very intuitive and can search for additional details based on the information you enter for each contact, saving you additional work. This product is great for all levels of salespeople. It is easy to chat and set up meetings, track records and Hubspot has fantastic customer support. Cons Slight learning curve but once you get the hang of it this is great! Customer support is also very helpful. The free plan is more of a skeleton plan. You have to pay more to get additional features like chatbot. Review Source IH Irene H. Marketing Manager Computer Software Used the software for: 2+ years ### "Excellent All-in-One Marketing Platform" February 17, 2018 4.0 Pros HubSpot Marketing is a great platform for especially small businesses that have a limited marketing budget, it makes my job as a one-woman gig so much easier. It greatly increases efficiency and productivity in terms of sales and marketing activities. Cons I think the support staff can be a bit more knowledgeable in helping customers with their questions. I often get this feeling like the support staff are not very well trained or not trained at all. Review Source Jan N. Founder & CEO Information Technology and Services Used the software for: Less than 6 months ### "Just started using HubSpot and Love it!" October 9, 2018 5.0 The automatic functionality I've gotten with this product has been very helpful to me. Pros I'm still exploring this product but literally, just installing it has given me fabulous tracking benefits! I've connected it to my email so I now know when someone opens an email.... which is very helpful intel for timing and crafting follow ups with clients and potential clients. Cons I know it can do more... but I haven't had time to explore it... I wish it were a little more clear about the services/functionality they provide. I think I signed up for it because I thought it was a social media posting management tool but I honestly can't remember and haven't had time to figure it out. Review Source VR Verified Reviewer Marketing Communications Specialist Computer Software Used the software for: 6-12 months ### "Love Hubspot! " December 21, 2018 5.0 Sending mass emails to very targeted audiences and/or multiple targeted audiences can take a matter of minutes, versus spending entire workdays formatting emails, creating and uploading lists, etc. Pros Great analytics, tracking abilities, and targeting functionalities. Cons Email formatting can sometimes be a little funky- especially on the inserted CTA buttons. Review Source Maria I. Freelancer Used the software for: 6-12 months ### "Hubspot is an overall easy and seamless to use! More Sales! " April 6, 2018 5.0 Pros Hubspot gives us a thorough view of the software, easy to use and to have all tools in one place is really nice. Lead campaigns and marketing automation has never been easier! Cons Its relatively priced more than its competitors and still we used Hubspot because it gives features and RESULTS that beats others. Review Source Michael C. President Used the software for: 2+ years ### "It is a powerful tool and it has many options, but I am overwhelmed with the features" July 13, 2018 4.0 sales pipeline tools Pros Hubspot has both marketing and sales metrics and dashboards. There are many more features than I can use. Cons I kept getting a new account manager and that said I will help you and the help never came. I spent several years on the platform and was frustrated by the ability of the tool to provide a measurable return on my investment Review Source CF Carley F. Marketing & Events Strategist Marketing and Advertising Used the software for: 6-12 months ### "HubSpot is Great for Marketing" November 13, 2019 5.0 HubSpot has benefited us greatly in the marketing department. Before, email sends took a while to create and send. We had to use many different platforms for sending emails. Also, our social media strategy is much more streamlined because of HubSpot. Pros HubSpot is easy to use and work with our marketing strategy (emails, automation, social). Cons I wish it could integrate better with Dynamics and Outlook. Switched from [ClickDimensions](https://www.capterra.com/p/120911/ClickDimensions/) Overall, it was not user-friendly, emails would not send, creating emails was a pain, it did not work well with how we wanted to use it. Review Source Ines F. Jubilado Used the software for: Less than 6 months ### "A CRM that you need for your business" February 4, 2018 5.0 Since a start a job like external consultant in education, I did not know how to improve my skills in the marketing business, since I start use HubSpot I can improve all the details of my contacts and show them what can I do with all my experience in the education sector. Pros HubSpot Marketing brings the opportunity to know everything about your contacts, sells and clients, through a for steps process you can attract your clients with your blogs, key words and social networks, become a professional CRM user making actions for your business and filling forms, close your deals with emails, tools for marketing and workflows, and finally you can delight your clients, customers and sellers planning events or creating smart content, to keep your business always updated. Cons In the beggining can be overwhelming to manage all the details that the app needs to make a perfect job, but with a little practice you can easily improve your businees through this amazing marketing tool, if you a set a cohesive teamwork you will have no problem using HubSpot for Marketing. Review Source DA Don A. Used the software for: 2+ years ### "null" May 3, 2018 5.0 Review Source VR Verified Reviewer Director - Global Product Marketing & Enablement Computer Software Used the software for: 1-2 years ### "Great Value Lots of Features" December 12, 2018 4.0 Pros Hubspot offers a lot of general CRM and Marketing services for free. I currently use the corporate marketing module and it is great for scheduling pretty much everything. The comprehensive self paced training also ensures that you really know how to use each function of the application. Cons The reporting leaves a little to be desired. Some of the output is not clear as to where or how it is calculating the information. We also used the Sales Module but had to migrate to another service due to the needs of our international sales team. Review Source AK Ankit K. Marketing Manager E-Learning Used the software for: 1-2 years ### "The best marketing tool available in the market" November 13, 2019 5.0 Would highly recommend people to use the tool. It's just awesome. Pros The best part of the product is the UI and the easily navigated sections for complex tasks. create multiple lists, each behavior of a user is available to create a segment to be useful. Support is up to the mark. The best thing is caring for there clients. not only while onboarding but even while using it. Cons nothing, everything is just awesome. Being from India, there were some small issues in financial correcting but the response was on the right place and it got solved in no time. Review Source MIG Martinus Ignorence G. Freelancer Marketing and Advertising Used the software for: 1-2 years ### "Hubspot Marketing Hub is the way forward." December 20, 2022 5.0 I am very satisfied effortlessly of purpose, inciting and robotization. More onboarding/responsibility would be advantageous. Pros The product truly assists with changing over a contact into a deals an open door. HubSpot has an amazing client care group and the stage has a how-to and a definite demo segment for the starters. Cons The main conceivable thing to hate is the rate limit for Withdraws. Which can be irritating contingent upon the size of your crowd. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.