# Page 93 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 93 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 93 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2301-2325 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Lynar D. Office Manager Consumer Services Used the software for: 6-12 months ### "HS For small business" October 3, 2019 3.0 Workflows make communication during classes and after a breeze but take up does take some time to learn. Pros Pretty intuitive as far as email goes - if you send the email more than once it will ask if you would like to make a template - that is helpful. Creating lists and mass emails are also very easy. Cons Don't know if it is indicitive to CRM software but so much communication goes to clients junk box so that if very frustrating. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Wanted a product that could build lists and make marketing a bit more streamlined. Review Source JB Josiah B. Marketing Director Non-Profit Organization Management Used the software for: 1-2 years ### "Cutting edge service. Would definitely recommend for people searching for any kind of CRM" October 2, 2019 5.0 Overall I have really enjoyed Hubspot and have been excited about exploring all that Hubspot is capable of. Pros I really like the email workflow feature. This is very helpful for our inbound marketing strategies and creating marketing campaigns that drive our calendar and remove the time to write individual emails every time you need to send one out. The workflows also creat lead follow up incredibly easy with automated services Hubspot provides. Cons There is a bit of a learning curve when it comes to most of the CRM but it is also user-friendly once you get it and is easy for them to explain processes to employees. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot Marketing Hub It offered a better package for Marketing initiatives and had more features overall. Review Source Steve G. Partner Account Manager Marketing and Advertising Used the software for: 2+ years ### "All-In-One Marketing Platform" May 15, 2019 5.0 Pros You can easily track your marketing initiatives from the dashboard which is very nice. It's very feature rich and gives you a lot of insight into your campaigns. You can keep everything in one place rather than relying on multiple forms of software to get the job done. Cons There is a bit of learning curve because the software is so feature rich. Review Source BJ Bryce J. Account Manager Fund-Raising Used the software for: 2+ years ### "Hubspot Review" April 12, 2017 5.0 We have used Hubspot for almost 3 yrs and greatly enjoy it. Before we started using Hubspot we where not Inbound with our marketing at all. By incorporating Hubspot and it inbound methodology we have increased the number of clients as well as made an easier onboarding experience for our clients. Hubspot has helped make our marketing efforts much more effective Pros I love the automation you can do with marketing as well as you can really see the true ROI your marketing efforts have. Cons It can get pricy if you have a fairly large database of leads and clients. You get 1k contacts in your base payment and then they charge 100/mo for every addition 1k contacts. Review Source AL Audrey L. Marketing Specialist Consumer Electronics Used the software for: 2+ years ### "Great Product, Wish Custom Modules Were More User Friendly" February 3, 2020 4.0 Pros The way all of the tools connect is great, and I love being able to see a high-level overview of campaigns but also drill down into the nitty gritty. Customer support is always very attentive. Cons I wish designing custom modules for landing pages was easier. I love the new drag and drop feature for emails and would really like to see the same kind of functionality for landing pages. Review Source MM Madeline M. Digital Media Planner Marketing and Advertising Used the software for: 1-2 years ### "Absolutely Love Using HubSpot" February 20, 2020 5.0 Overall, HubSpot Marketing Automation has been great! I wish I used it with more of the clients that we have. Pros I only use HubSpot for a few clients now (I used to use it more often), but I have absolutely loved using this tool. It's so easy to use and intuitive. The emails are easy to set up, including A/B testing, and so are the workflows. I also love how the workflows can integrate with other aspects of the lead's information. For example, setting up automation for when a lead takes a certain action that then qualifies them to the next lifecycle stage. Cons There's not much I don't like about HubSpot. As mentioned, it's very easy to use especially compared to some of the other marketing automation platforms that I've used before. Of course, it can take some time to set up automations and workflows. It's not an instantaneous process, but I think that's to be expected no matter what tool you're using. Review Source EW Elizabeth W. Marketing Director Computer Software Used the software for: Less than 6 months ### "We just started using Hubspot a couple months ago and so far have had a great experience." June 7, 2017 5.0 Pros Hubspot Academy is incredible - great resources for learning how to use the system and tips on strategy. The implementation team was very proactive and always quick to respond. I just wish we could have used them longer. The interface is easy to understand and navigate. So far the system has met our expectations and proven to be a good choice (we considered/demoed many different marketing automation software!). Cons It will be awhile before we are really using the system to full capacity. If you are adopting Hubspot with 7 years of existing CRM and marketing data, it is a long, phased process. Marketing automation is only as strong as your CRM/sales efforts integration - and if you don't use Salesforce it will take awhile to really sync your CRM with Hubspot. We're still figuring that out, but able to use the landing pages, email and social modules until we can truly have integrated client and prospect data, but it will probably be awhile. I also wish there was a better pricing structure based on activity rather than number of contacts, considering we have a ton of prospects but not all are very active. It is very expensive for a company our size (with multiple products) to import all contacts from the beginning. Review Source EA Emily A. Content Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Content Management System" September 18, 2019 5.0 Great experience. Our dedicated Rep has always been there to help out when we are in need with easy to implement solutions. Pros The ability to manage blog, website, and email content in one place. I also enjoy the cross-team functionalities that allow marketing, sales, and customer service to collaborate in one spot where all communication is recorded and easy to find. Cons There is a learning curve, especially for new users and those hesitant to use new technology and automation. I do wish some of their older basic features were included in the newer ones. Review Source Sabrina P. Executive Assistant Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great service and resource" November 1, 2019 5.0 It's a great service that I would recommend to those in the field or those who are wanting to gain knowledge about the industry. Pros An excellent marketing service to help you get ahead in this competitive marketing world. With so many tools and resources, utilizing their service or being on their email list, one will receive the latest marketing trends and trips to gain traffic on your website and media posts. Cons Different services for different fees. Sometimes it can be challenging to choose the best option, but consultants are available to help execute your needs. Review Source VR Verified Reviewer Senior Program Manager Management Consulting Used the software for: 6-12 months ### "Awesome workflows tools!" November 20, 2018 5.0 Pros Hubspot offers superb workflow tools. My particular favorite is the landing page options, which look great on any device and are optimized for single-click form completion. Hubspot also offers smart landing pages, which change content based on the visitor. Cons It's really expensive for small businesses. Review Source Blake L. CMO and Founder Computer Software Used the software for: 1-2 years ### "Great one stop shop." August 14, 2018 5.0 Pros I love how intertwined and well thought out all of the features are. Cons I feel like it takes a lot to learn and execute against all of the possibilities. Review Source VR Verified Reviewer Business Development Executive Used the software for: 6-12 months ### "This made me create more leads for my product" February 14, 2018 5.0 This made me generate more leads or my product Pros Ease of use and more reliable, great automation tools for any sales team ,easily keep track of my contacts and generate good leads for my product Cons New additional features can added to compete greatly with other crm software's UI can be changed to be bit more impressive Review Source DA Daniel A. Marketing Manager Insurance Used the software for: 6-12 months ### "Best in class for automation and lead gen" April 6, 2021 5.0 I use it everyday to develop, launch, monitor and evaluate our marketing campaigns. Everything works great and is easy to use. Pros Versatility, there is so much it can do. In my role, I primarily use it for landing page with gated content and drip marketing campaigns. But I'm constantly learning about additional features that improve our ability to capture and convert leads. It integrates with everything and allows us to create amazing campaigns. Cons Everything seems like a paid addon. I find that I'm constantly hit with sticker shock when I see the cost of adding on additional features that I'd love to have. Unfortunately, our potential return is never great enough to add things like multi-site support or sales hub. Review Source David Adesanya Technical Writer Internet Used the software for: 1-2 years ### "Nice product" August 4, 2018 5.0 Great!! Pros Great product so far, I love the product because it delivers as it was advertised. Cons I have no problem with them so far, I love the software. Review Source BB Başak B. Social Media Specialist Marketing and Advertising Used the software for: 1-2 years ### "Social Media marketing in a practical way" October 24, 2022 5.0 Pros HubSpot Marketing Hub significantly accelerates and increases the efficient of our social media marketing effords. Cons We would expect to receive a faster customer service experience from HubSpot Marketing Hub's customer service. Review Source VR Verified Reviewer Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "Easy to Operate and User Friendly " March 20, 2019 5.0 Pros Their onboarding process is second to none. The support personnel makes it easy for you to navigate the program easily even though you're not a marketing personnel. I also love the fact that you could easily sync it with other platforms like Gmail, Wordpress, Facebook etc. I'd easily recommend the software to anyone. It also gives you value for your money with extra add-ons like chatbox, graphic editor, CRM tools etc. Cons I would say Hubspot is near perfect and may be difficult to find anything not to like about it. However, I noticed you can get most of its optimal value when you produce large amount of content. This may not be too favourable for small businesses. Review Source KS Kendra S. Director of Client Success Marketing and Advertising Used the software for: 2+ years ### "Amazing tool for Marketers" June 27, 2017 4.0 Marketing Automation Software makes it easier for a Marketing team of 1 or 2, to run campaigns, measure success, and make assumptions based on the data gathered with one simple product. It's great to be able to set up an entire campaign that runs over the course of a few weeks to a few months in one day and then be able to move onto the next effort. It also offers amazing insight into visitor's behavior on your site as well as how they engage with your company. Pros The flexibility and ease of use when it comes to creating content and campaigns. The drag and drop capabilities as well as the preview options make is very easy to design any piece of content without knowing code or being an actual designer. I love the resource center, it's filled with ideas and tools anyone can use. Cons The organization system of older content. It's sometimes hard to find the CTA, Landing Page, etc. that you are looking for. Another big issue is the fact that every single contact is either a lead, partner, customer, or other. I'd like it if you could create an ex-customer list as well. I also don't like how it syncs up with SalesForce and the way it treats Leads v. Contacts. Review Source ML Mo L. Ads Marketing and Advertising Used the software for: 6-12 months ### "Great Website!!" November 30, 2023 5.0 I love it!! The best website to get all my social media posts Pros I love that it is so easy to schedule posts! Cons It’s hard to find some things at times so trying to navigate it Review Source VB Víctor B. CEO Marketing and Advertising Used the software for: 2+ years ### "Full of power but a little bit expensive " May 5, 2022 4.0 Pros It's very easy to use even if you don't have any background on marketing. Cons Whe you start on HubSpot it's difficult to migrate to another platform. Review Source TB Theresa B. SR Customer Service Medical Devices Used the software for: 1-2 years ### "Good product for small company" April 5, 2019 5.0 We are able to share info from home office to our sales reps and vice versa. I update the lead info when we receive a PO, when it ships and if there is any problems with the product the sales rep can link a ticket back to the original order. communication is much easier this way. Pros We are using it to track many aspects of our customers orders. From first contact to shipping / service needs. Will begin using it for tracking commissions and expenses too. Cons There was recently a problem with the system on their end which put us down for a couple days. Hopefully this will not continue to happen. Review Source VR Verified Reviewer senior staff Used the software for: 1-2 years ### "Enjoying the best marketing software ever" June 21, 2018 5.0 high number of sales Pros the free trial period that enables the users to identify the suitability of the software before full purchase this makes it the best in market, Tutorials that enables users to learn how to use hubspot marketing well, it is also easy to use and navigate and doesn't require complex coding Cons after a trial period has elapsed the user should purchase a yearly supsription with a small fee. incase of very large contacts it will require an additional fee of atleast 800 dollars. Review Source JN Jessica N. Operations Manager Real Estate Used the software for: 6-12 months ### "Great features" October 22, 2019 5.0 We are now able to better track our email marketing and the effectiveness in it's messages and calls to action. Pros I like the ease of use, email tracking & reporting, and workflow functions. Cons It was a learning curve at first, but once you get the hang of it it's very easy to use. Tech support has been incredibly helpful with teaching us new tricks and answering questions. Switched from [BenchmarkONE](https://www.capterra.com/p/132719/Hatchbuck/) It was recommended by our marketing team as being a better tool for tracking our clients and our various marketing strategies. Review Source PH Patrick H. Board member - marketing Non-Profit Organization Management Used the software for: 2+ years ### "Perfect Tool for any small business " August 8, 2020 4.0 Perfect tool for any small or growing business. Not all tools on it are helpful but there’s plenty to choose from depending on what ever needs you may have. Pros The price is unmatched for the amount of features you get. Name it and hubspot has it. Cons Though they have a ton of features unlike more narrowed services they aren’t always fully thought through or the most functional. Review Source Nick C. Inbound Strategist Marketing and Advertising Used the software for: 6-12 months ### "HIVE Digital Strategy Hubspot Review" August 16, 2018 5.0 Pros Hubspot is very user friendly and easy to learn, the built in academy has also been an immense amount of help! I primarily work in social media at my job and being able to schedule out multiple posts across multiple platforms has saved me a lot of time! Cons I really haven't found anything I dont like Review Source VR Verified Reviewer Managing Director Shadow Labs Financial Services Used the software for: 1-2 years ### "My favorite marketing automation tool" June 17, 2021 5.0 Overall HubSpot filled a need for our team. I always recommend it to startup founders especially if they can take advantage of HubSpot's startup program. Pros I have used the HubSpot Marketing Hub at all three of my last companies and I loved how it enabled me to manage all of our inbound marketing in one platform that seamlessly integrated with our CRM. Cons The reporting features were not as granular as our team would have liked it and there were some features that just weren't as intuitive as they could have been, namely editing email templates and landing pages. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.