# Page 94 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 94 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 94 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2326-2350 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JJ James J. Jamer Construction Used the software for: Less than 6 months ### "Beware! Seek other apps " July 21, 2022 2.0 Pros I don't have much nice to say about this app, except that I give them kudos for the effort of joining the advertisement business and trying to make it in it. Cons This app and Company is not capable or suited to grow small businesses by tremendous social media advertisement. They just haven't found their niche or spot and this industry for social media advertisement. Review Source Jignesh K. Digital Marketing Manager Design Used the software for: I used a free trial ### "Amazing tool for CRM" August 18, 2022 5.0 Pros I like the automation of email when anyone submits the form from our website. Cons It could give more tools with Hubspot CMS like user flow or heatmap. Maybe they are available in the tool then it should more easy to access. Review Source AW Avery W. Marketing Specialist Computer Software Used the software for: 1-2 years ### "Makes creating campaigns a breeze" February 12, 2019 4.0 Pros The marketing automation features inside Hubspot make it easy to build a solid campaign. You can easily connect social posts, blog posts, workflows, landing pages, and emails to one campaign so that you can view all the results in one place. It's a really great function when you're analyzing results as a team, or want to use them on your resume! I also really like the review page that occurs before you send an email. It's a nice quality control feature to make sure you've got everything chosen and written correctly before sending it out your entire client base, for example. Cons If you're looking for in-depth analysis and results of automation functions, Hubspot is not for you. It collects the bare minimum of results, but sometimes that's not enough. Review Source Gregory L. LO Information Technology and Services Used the software for: 1-2 years ### "hubspot" December 4, 2018 5.0 Pros Exellent CRM, able to track deals and manage pipeline, marketing and client info Cons There are not any really significant drawbacks to this program Review Source VR Verified Reviewer Managing Partner Security and Investigations Used the software for: 6-12 months ### "Best for CRM" October 10, 2018 5.0 Overall experience is great with HubSpot. Pros This tool is very easy to manage your client list and do the follow up. Tool is very easy to learn and implement. Great tool for small businesses. Cons Customer support is not that great. Tool is very easy to navigate but it would be nice to have good customer support. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: I used a free trial ### "Awkward for startups" June 29, 2021 5.0 We used it as a trial, loved it, but couldn't justify the high price for features we could get from other software for significantly less. If we were a bigger team. then the simpler stack at a higher price would have been justified. For startups, I think it's mostly better to go elsewhere until you get big enough that the cost of software is no longer a consideration. Pros It has everything you could possibly need, centralized and with integrations to your other systems. Onboarding for a complex product was very good, and the UI well considered. For a giant piece of software, Hubspot have made it very accessible. Cons Free/trial plans offer great features that really unlock the power of this platform. However, the ramp in pricing to get all of the features necessary to run an effective, data driven program result in this being an extremely expensive proposition for a small team. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source Louis H. Manager, Business Development Computer Software Used the software for: 6-12 months ### "CRM and more" May 1, 2017 4.0 A great CRM Pros When I used Hubspot, I was using the functionality for the CRM. I know there can be much more done, but for what I needed it for this was perfect. Cons There was so much functionality that I would get lost in the minute details occasionally rather than focusing on how to close the prospect. Review Source Bruce L. Head of Technical Support Information Technology and Services Used the software for: Less than 6 months ### "Hubspot usage" December 6, 2016 5.0 We're still in the process of implementing and using Hubspot, but we've already got more web traffic and inquiries from our website. Sometimes the services feel a bit disjointed and you are encouraged to upgrade plans, services to get that next bit of functionality that you need. Overall impressed but give it 12x months to see if it pays for itself with new customers. Pros The onboarding has been great with regular webinars from Hubspot to assist. There workflows for automating emails for web visitors. Being able to see when customers or potential customers have opened emails and what they're interested in. Cons Cost and their disjointed systems. Also being able to integrate into other CRM systems is costly and time-consuming. Review Source ZH Zakary H. Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "A great tool to speed up marketing!" August 9, 2021 4.0 Pros I love being able to utilize the automation features along with the info from our CRM to create a great user experience. Cons I wish there was more creative freedom in the software. Review Source Aeon (Anant) S. CEO Computer Software Used the software for: 6-12 months ### "Plug and play and as good as Marketo" January 17, 2018 4.0 Omnichannel marketing Easy flowing landing pages Using Meetings and chat messages. This saves me more. Pros It's easy to start using the product as it is SaaS. Love it when there is no customization cost involved. You save both time and presence. The onboarding is really good. they ensure that they migrate all your digitals assets to HubSpot along with the website etc. Startup pricing is amazing gives a big incentive for company's to use the product. Cons Pricing makes no sense. the professional stack is only 100 contacts and the next tier is the enterprise which is 2400 bucks. Need something in between. Support needs to be more responsive and proactive. Review Source VR Verified Reviewer Partnerships Financial Services Used the software for: 6-12 months ### "Made my life so much easier " April 24, 2019 5.0 Pros Let me just say I am not a professional marketer. Hubspot has made it incredibly easy for me to get certain things noticed online and has boosted my marketing skills dramatically. First off, it is incredibly intuitive. I am pretty busy on a daily basis and don't have time to learn a ton about marketing. That's not an issue while using Hubspot, which walks me through things I am unfamiliar with and provides a helping hand. I haven't had many issues with this software yet and it has definitely given me a boost in marketing prowess since I added it to my resources. Cons Very few complaints from me. It is pricey but I feel it is worth it. Review Source DO Deniz O. Co-Director, Curriculum Writer, Instructor Education Management Used the software for: 6-12 months ### "Great software with minor room for improvement!" May 16, 2018 4.0 Pros It makes CRM a cakewalk - tools for authoring emails, blogs, social posts, CTA's, & landing pages are great! Project management and tracking, while not as good as dedicated platforms like Trello, is still quite good. Cons The automated workflows are good for having auto-responses, confirmation emails, follow-up emails, entire nurturing campaigns, and more! BUT, the workflow tool does have niche limitations that prevent this good tool from becoming a very powerful tool. While there are very useful third-party tools such as Hookspot that can be accessed via webhooks, simple things like an if statement that checks if a customer has replied to an email or not isn't possible. Review Source JB Jessica B. Head of Marketing Accounting Used the software for: 6-12 months ### "Good marketing automation technology for SMB's" February 20, 2022 4.0 It has been good to streamline our marketing campaigns, including email and social, on a daily basis with HubSpot Marketing Hub and then reporting on the efficacy of our efforts. Pros I like how HubSpot Marketing Hub is very easy to use and doesn't take long to learn. It also integrates with many other technologies, which is tremendously helpful. Cons I don't like how there are caps for marketing contacts and number of reports at the Professional level. Review Source SW Scott W. Owner Marketing and Advertising Used the software for: 2+ years ### "Hubspot Tools Rule" February 13, 2020 5.0 Im an evangelist. Thumbs up! Pros Intuitive interface as well as scalability. Cons Could have better quoting mechanism and product management system. Reason for choosing HubSpot Marketing Hub Cost and usability Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Too rigid at the time Review Source Barry C. Full Stack Web Developer Marketing and Advertising Used the software for: 6-12 months ### "Hub Spot Makes Inbound Marketing a Cinch" October 9, 2018 5.0 We started using HubSpot when we realized that our marketing toolkit was getting too complicated and that we didn't use many of the features offered in other software solutions. HubSpot made sense to us because it was an all-in-one kind of package that allowed us to quickly, efficiently and easily dig into our client marketing in a way that reduced our overall workflow and made our teams much more time-efficient. Pros \- It's a one-stop solution to handle all of our client marketing needs - Saves a bunch of time - It's relatively cheap Cons It's not as feature-rich as other marketing software that is developed for more specific needs. This is understandable, though, as a one-stop solution will always be less robust, but more convenient. Review Source AR Andrei R. Growth Lead Internet Used the software for: 6-12 months ### "Great overall marketing plataform" November 22, 2019 5.0 Great software for an overall all round marketing automation. Pros The plataform has a steep learning curve, but after some time it gets pretty intuitive. It is really easy to create automated e-mail marketing campaigns. The social features works well. It is amazing how it can integrate and help you filter users by their actions and profiles. Customer support is superb Cons The design editor for e-mails could be better. It has no preview and templates aren't editable after created. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Sendgrid is horrible Review Source VR Verified Reviewer Director of Marketing Entertainment Used the software for: 2+ years ### "A Complex Marketing Platform" October 3, 2018 4.0 Pros The functionality to integrate channels together across the entire business. Cons The proprietary system doesn't play well with other tools via integration. It was very hard to build custom campaigns, without paying additional for templates, and the landing pages lacked customer javascript support for our more robust analytics tools. Review Source SR Shobhana R. CEO Marketing and Advertising Used the software for: 2+ years ### "Its a great tool for B2B marketing automation" February 13, 2020 5.0 Pros The integration between marketing, sales, CRM and the overall marketing asset like website and more. Cons The cost, it seems a bit expensive for SMBs based on the number of contacts Alternatives considered [Keap](https://www.capterra.com/p/76390/Infusionsoft/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Review Source OC Oscar C. Web Developer Computer Software Used the software for: 2+ years ### "Great for Marketing" June 9, 2021 5.0 Overall, it's a great platform, great customer service and they have a lot of documentation available. Pros You have a beautiful dashboard that has your analytics for your website. Everything from leads, marketing targeting, money being spent, etc. Cons There's a bit of a learning curve, especially if you're trying to build a website using their templated. It's also not free and cost a pretty penny. Review Source MS Mansi S. Growth Marketing Specialist Information Technology and Services Used the software for: 2+ years ### "One of the best product in the MArket" October 4, 2019 5.0 Pros HubSpot has a lot of features for both Marketing and Sales Emails and Landing pages can be easily tracked Userfriendly interface Provides certification on a lot of topics and the content is very useful Cons Some processes, like creating a list, verifying a lead etc are lengthy and time consuming process. Chatbot creation and workflow is a bit difficult to understand. Review Source Samantha C. odontólogo general Used the software for: 6-12 months ### "Really good tool" May 1, 2018 4.0 Pros This a really good software for marketing and can be used for small-medium organizations. It has really good response. it connect with customers. Cons It has some problems when used in various platforms. There are diverse programs in the market, also very popular brands make really good offers Review Source Shawn C. R. Director of Measurement Strategy Internet Used the software for: 1-2 years ### "Best SMB marketing automation platform I've ever used" February 8, 2018 5.0 Transparency into the sales funnel across the team, better understanding of our pipeline and forecasting Pros Tons of features, easy and intuitive, and it's hard to beat the fact that there is a free-for-life version of the software to help you dig in and discover the platform before having to pay for it. Cons The tools for building web pages are lacking; the customization options are limited and editing page components can be difficult. This has made using HubSpot difficult for managing campaign landing pages. Review Source RS Rajaneesh S. Head Inside Sales - Imaginea Used the software for: 2+ years ### "It is really exciting to know when prospects open or read emails sent to them." December 28, 2017 4.0 You will get insights as who opened your email and at what time and how many times prospect had opened the email. This will help you to plan, follow up and reach out to customers. Pros Very helpful to follow up at the right time to get the response from the prospect to be successful in lead generation. Cons Pricing is high, it would have been better if the pricing is little less for more affordability of hubspot. Review Source AB Alicia B. Marketing Associate Information Technology and Services Used the software for: 1-2 years ### "Hubspot has my heart" September 15, 2016 5.0 I've been using Hubspot for about 2 years now and I have to say that it has really helped me in more ways than I can say. Not only is it really easy to use, the support you get from their team and the culture they have is really what makes them stand out above the crowd. Any time I've ever had an issue or needed to learn how to do something I could call and know I could speak to a real (and super knowledgable) person within 5-10 minutes. I can come to them with a problem or goal and they work with me to make sure I have a solution and have made me look like a rockstar at my job. I call them my "secret weapon." Pros The ease of use, the support you receive, the simplicity and the excellent functionality. Cons There are still little tweaks of things here and there that could be improved upon, they're not a perfect software but they're always improving. Review Source VR Verified Reviewer IT Consultant Information Technology and Services Used the software for: 6-12 months ### "My marketing tool" May 27, 2019 5.0 It has been interesting using HubSpot Marketing Automation. I would recommend it any day to anyone. Pros HubSpot marketing automation is very easy to use you just need to have basic marketing experience. The functionality is awesome. Cons I am still trying to find one dislike for this software, I can't seem to find one. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.