# Page 96 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 96 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews

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HubSpot Marketing Hub

4.5 (6217)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 96 - Reviews of HubSpot Marketing Hub

## Showing most helpful reviews

Showing 2376-2400 of 6217 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Marketing  
Medical Devices  
Used the software for: 2+ years

### "LOVE Hubspot"

April 2, 2019

5.0

LOVE hubspot, not sure how businesses generate leads without a tool like this. Great CRM and easy to use content creation tools. Highly recommend!

Pros

Can easily create landing pages, websites, emails, social, forms, and templates very easy to use with A LOT of training available Can easily integrate with multiple other digital platforms

Cons

The price can sometimes creep up the more you use it

Review Source

adele S.  
Marketing  
Marketing and Advertising  
Used the software for: 1-2 years

### "Marketing use"

June 13, 2019

4.0

Pros

Easy to pre make posts, emails, marketing materials

Cons

Could be difficult at times to figure out when a glitch was happening

Review Source

VR

Verified Reviewer  
Software engineer  
Computer Software  
Used the software for: 6-12 months

### "Great way to market your service!"

January 6, 2022

5.0

Really amazing and easy tool to use.

Pros

I like the wide choices of functions and abilities the HubSpot offers!

Cons

Sophisticated platform although provides great way to cover all of the actions you wish to commit!

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reason for choosing HubSpot Marketing Hub

Ive got really good recommendations.

Review Source

VR

Verified Reviewer  
Consultant I.T Infrastructure  
Consumer Goods  
Used the software for:

### "Start marketing in a professional way by just a few clicks"

April 17, 2018

5.0

Pros

It makes it easier to find target customers for your product and services. The customers can find the products they want easily and make decisions.

Cons

Technical support should be free otherwise i do not see much issue other than annual pricing which can be changed to monthly basis too

Review Source

Response from HubSpot

April 20, 2018

Hello! Thank you for taking the time to write this review - we really appreciate your feedback! It's great to hear that HubSpot has helped you find, target, and nurture your prospects into customers! As far as room for improvement - are you currently a free customer? Unfortunately, email and phone support are only available to paid customers so that we can keep our free products free. However, there are many avenues for free support such such as the HubSpot Community and the Academy Knowledgebase! Have you checked out any of these resources in the past? Let us know if you have any further questions or concerns at the email provided! Thank you again for the review!

VR

Verified Reviewer  
Buisness Development Representative  
Information Technology and Services  
Used the software for: 6-12 months

### "HubSpot Marketing"

November 8, 2018

5.0

Pros

Easy to use, the UI is very nice, well organized and easy to find where everything is.

Cons

Cons might be customer support in the past. The account managers are great people, and super helpful, but the chat function and the email support is a bit lacking in terms of response time.

Review Source

VR

Verified Reviewer  
Director  
Semiconductors  
Used the software for: 6-12 months

### "A huge robust tool that can get expensive really fast"

March 17, 2022

4.0

Pros

Hubspot is massive, it provides support for so many different features, and is close to an all-in-one tool

Cons

The price can get really high really fast, you pay a premium for all the tools they provide.

Review Source

Keli C.  
fotografa  
Events Services  
Used the software for: Less than 6 months

### "want to expand your business, this is the place"

April 6, 2023

5.0

Pros

I'm doing some free tests and I'm really enjoying it, it's already helped me a lot. I'm thinking of switching to the starter CRM package because I'll have more options

Cons

so I'm still doing tests and as I said I've liked it, but in the plans that offer you more services, I believe that the amount charged is too high

Review Source

Nayab K.  
Campus manager  
Education Management  
Used the software for: Less than 6 months

### "Hubspot best software for small businesses"

October 26, 2020

5.0

Overall experience with is software is very good as I can add many of my colleagues in my list.

Pros

A very good and easy to use software for small business. Provides you great marketing technologies. Has a very nicely designed user interface that you can join with other hubspot products.

Cons

A little bit complex when you go for premium use.

Switched from

[Salesflare](https://www.capterra.com/p/149522/Salesflare/)

I found salesflare a bit confusing.

Review Source

Santiago A.  
independiente  
  
Used the software for: 6-12 months

### "It's a wonder to work"

May 8, 2018

5.0

Grow little by little with the support of the platform with metrics and other business training resources. I like the way they have created a complete platform that suits your needs and aspirations.

Pros

It is very intuitive and easy to use. In the same place you have everything you need to fulfill your work or personal commitments within social networks. The added value that I see, which I have not found on another platform so far, is that they offer you training, timely but important for people who are just beginning in the world of digital marketing.

Cons

They have invested time and resources in offering a complete platform, I have not found an aspect that I dislike.

Review Source

VR

Verified Reviewer  
President  
Computer Software  
Used the software for: 6-12 months

### "Very practical for SMM"

April 10, 2018

5.0

Pros

Great tool for people who have to be constantly active on social media and have to save as much time as possible.

Cons

Really would love to see more flexible plans and a cheaper price, I understand that it might not be an option currently but I would like to see it in the future.

Review Source

Yoni G.  
Senior Marketing Consultant  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great platform"

October 3, 2019

5.0

we are using it to run entire marketing campaigns for our clients and are extremely happy with the results

Pros

the way it keeps track of contacts and you can keep track of everything related to them in one place

Cons

emailing capabilities need some improvement especially in design ease and cadence automation

Review Source

NM

Nate M.  
Graphic Designer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "As Easy as it Looks"

January 30, 2020

5.0

HubSpot is a vast improvement from our previous CRM, BlackBaud Net Community.

Pros

HubSpot makes it effortless to create beautiful emails, and the analytics are exceptional.

Cons

I have yet to figure out the landing page functionality despite several tutorials.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing HubSpot Marketing Hub

More functionality

Review Source

Gregory G.  
COO  
Outsourcing/Offshoring  
Used the software for: 6-12 months

### "Really Good and Accessible Marketing Tools "

November 5, 2019

5.0

Since I run multiple small businesses - HubSpot is really great. It gets a little tricky for bigger organizations. But thanks to Hubspot user interface, great customer support and ease of use - it's a great tool to dip your toes into sales and marketing for SMB of all types.

Pros

HubSpot offers a variety of tools at a cost accessible to a wide range of businesses. They also offer great walkthroughs to support their platform. The CRM is easy to use, UX friendly and even on the free tier has good options.

Cons

For bigger organizations, there are limitations, even for paid services, compared to other email marketing suppliers - you are pretty limited to the number of emails you can send.

Review Source

ED

Erin D.  
Marketing Manager  
  
Used the software for: 1-2 years

### "HubSpot is a fantastic tool for a small marketing team who is just getting started. "

September 19, 2017

4.0

Pros

I love the integrations and functionality of the software. Overall, it has a smooth user experience. Everything works nicely together from email marketing to social media and more. The interface is very user friendly and easy to learn quickly. HubSpot was always investing in better design and new features.

Cons

At times, the platform was a bit wonky, but that comes with all software. HubSpot is clearly the expert in inbound marketing, so we wish we had more insight and training on best practices for our specific company type and industry from a HS rep. We felt like the customer service was helpful to an extent, but not in a strategic way where we had direction or help with running campaigns.

Review Source

VR

Verified Reviewer  
Customer Experience Manager  
Accounting  
Used the software for: 1-2 years

### "Great product"

June 26, 2019

5.0

Pros

Easily automate my marketing process to streamline internal processes.

Cons

Nothing, everything works great and as expected.

Review Source

Veronica M.  
Digital Marketing Specialist and Web Analyst  
Market Research  
Used the software for: 1-2 years

### "Their blog is awesome"

September 16, 2018

5.0

Pros

All of your tools in one place. And very easy to use

Cons

You can probably find all of these tools for free somewhere else.

Review Source

MN

Monika N.  
Revenue Manager  
Hospitality  
Used the software for: 6-12 months

### "One of the best software I've used for email campaigns"

August 8, 2022

5.0

Pros

Excellent product, so easy to navigate. All the information you need is included in this software. Customer service very helpful whenever you need assistance.

Cons

Could be a little bit more affordable compare to other software.

Switched from

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

Price

Review Source

VR

Verified Reviewer  
Marketing and Sales Assistant  
Information Services  
Used the software for: 6-12 months

### "Love Hubspot!"

March 20, 2018

5.0

Pros

Extremely easy to use and start using. If you ever have trouble or questions, their support team is always happy and willing to help!

Cons

There really aren't any negative comments that I have about Hubspot. It's very easy to use and their support staff is extremely responsive.

Review Source

WF

Wesoamo F.  
Student  
Accounting  
Used the software for: 2+ years

### "Easy and simply to use but most educative "

December 31, 2020

5.0

This actually saved me big time because even though am a student but I run a small business along side and learning on this software helped in getting my leads and converting them into Ideal customers.

Pros

.This software helps explain things into details and makes things more simple and easy to understand

Cons

Sending of emails quite often is sometimes irrelevant

Review Source

Beth S.  
Director  
Events Services  
Used the software for: 2+ years

### "Hubspot Saves Tons of Time"

April 19, 2019

5.0

Saves me so much time and keeps me organized for social media marketing.

Pros

HubSpot Marketing Automation simplifies and saves so much time for marketing across numerous platforms. It allows me to create and schedule in advance posts to go out at the best day/time for optimal exposure.

Cons

More expensive than some of it's competitors.

Review Source

Kenia V.  
Project Manager  
Graphic Design  
Used the software for: 6-12 months

### "Perfect for marketing and sales"

June 10, 2022

5.0

Pros

Great platform, with complete software for marketing, sales, customer service help me grow better.

Cons

You need marketing knowledge to correctly analyze the data

Review Source

VR

Verified Reviewer  
Business and Programmes Assistant  
Management Consulting  
Used the software for: 6-12 months

### "Great Tool for Marketing Automation"

November 24, 2018

5.0

Pros

I find HubSpot easy to use. It helps me keep track of all the marketing activities in the office.

Cons

I have minimal complains about HubSpot. There seems to be a constant daily upgrade which slows down the functions on the platform. Other than that, HubSpot is a great tool.

Review Source

VR

Verified Reviewer  
Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "HubSpot Marketing Hub makes work easy for me!"

February 13, 2020

5.0

Pros

I love how customizable the system is, and how it allows me to automate day-to-day tasks I have to set up for my team, such as eMail nurtures.

Cons

Some things such as suppressions and lists are not as direct, so it takes awhile to implement automations for more complex tasks.

Review Source

VR

Verified Reviewer  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Easy to Use"

October 16, 2018

4.0

Pros

Provides a robust set of features for marketers.

Cons

I'd like more free templates but am overall happy with this software.

Review Source

VR

Verified Reviewer  
Marketing Manager  
Computer Software  
Used the software for: 6-12 months

### "Easy to Use"

February 2, 2022

4.0

Pros

I love the fact that we can dig granular level data using Hubspot.

Cons

There are some drawbacks in terms of customization.

Review Source

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