# Page 99 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 99 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6223 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6223) [View alternatives](https://www.capterra.com/p/171840/HubSpot-Marketing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 6th, 2026 # Page 99 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2451-2475 of 6223 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CA Clint A. Product Manager Computer Software Used the software for: 2+ years ### "Great for small business " February 27, 2019 4.0 We use it to track prospects for first contact to sale. HAs helped to make sure no one falls through the cracks. Pros Makes tracking prospects easy and straightforward. Helps keep track of cold contacts to make sure you are maximizing potential. Cons Some of the customer info you store can be finicky. Importing could have been easier, but they may have updated that. Review Source Vicky L. Vicky Limerick Marketing and Advertising Used the software for: 6-12 months ### "Once You've tried HubSpot, You dont need to try any other " November 28, 2016 5.0 I have used a collection of CRMs and found HubSpot before finding Pardot and it does absolutley everything that we need it to do, there are very few areas for improvement (which are so minute they dont affect the function) HubSpot is by far superior Pros How it aligns Sales and Marketing Cons Using the app you cant go 'back' Review Source AA Alex A. Digital Marketing Specialist Insurance Used the software for: 6-12 months ### "Top Marketing Platform" November 13, 2019 4.0 In my seven years of experience, I've used multiple marketing platforms and HubSpot by far is the best. The constant updates, the everyday use, email creation, workflows, and are all easy to use. When things get a bit challenging, the support team are always eager to help out. Pros Wiziwig email creator is easy to use and no coding is needed. The workflows is user friendly. I really enjoy the HubSpot Academy and content created to learn all about using HubSpot. Cons The integration with Salesforce can use some work. Review Source OT Olivia T. Product Marketing Manager Medical Practice Used the software for: 1-2 years ### "Good product, great support." February 11, 2018 4.0 Pros I've been really impressed with customer support. They are just a phone call away and stick with you until they've satisfied your need. They are also always adding new features (sometimes it's a little overwhelming to keep up with, but overall a good thing!). Cons There are a few quirks I don't like--my biggest bet peeve is your can't prevent data fields from being overwritten when you upload data (this was the most surprising lacking feature when we transitioned from Eloqua to Hubspot). Review Source VR Verified Reviewer Marketing intern Chemicals Used the software for: Less than 6 months ### "Easy to use, powerful tool." September 29, 2020 5.0 This software is super powerful and can grow your business. You just need to allocate the proper resources to it (Both financial and Human Resources) Pros This software has so many possibilities to nurture your leads and personalize and automate your marketing. The possibilities are endless! Cons Compared to other software we’ve used, the on boarding process has been pretty lackluster. Our on boarding person doesn’t do much to actively help us. Alternatives considered [Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Reason for choosing HubSpot Marketing Hub Cheaper Review Source BS Bishal S. Digital Marketing Manager Education Management Used the software for: 2+ years ### "Awesome Integration for Our Company Website" May 27, 2019 5.0 We've been using hubspot marketing automation in our company for a couple of years now. And we're amazed by the way our lead flows are managed. We specifically use Hubspot for Lead Generation and Marketing, and it has worked charms. Pros Ease to use Integration Options Automation in Lead Generation and Followup Cons Nothing Much. It is a value for money. There is nothing to complain at this end. Review Source ME Mustafa E. Marketing Specialist Chemicals Used the software for: I used a free trial ### "Hubspot can be one of marketing necessity" June 11, 2022 4.0 With Hubspot marketing, I can solve the form problems. Mostly, I want to abandon the hubspot but the services are so qualify that you can not find other solution. Pros Hubspot has various feature that can help enhancing your marketing efforts. Cons Hubspot has very complicated interface. Sometimes, It can't help about ease of use. Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing HubSpot Marketing Hub HubSpot's free versions are more effective. Review Source KR Krista R. Training Specialist Used the software for: 1-2 years ### "Great marketing tool" April 24, 2018 4.0 Pros The best part about this tool is the flexibility. You have the ability to create and customize automated workflow for several purposes - product marketing, customer onboarding, etc. Our sales team was a fan of the triggered email campaign options. Really helpful on-boarding team as well. Cons The software is a bit pricey and all of the different customization options were great, but with more options comes increased complexity. It took awhile to get things setup the way we wanted them. Review Source Kelly T. Sales and Marketing Manager Computer Networking Used the software for: 1-2 years ### "Great, easy to use tool!" May 11, 2016 4.0 This tool has allowed me to streamline my marketing and sales efforts. I can schedule, publish and analyze social media posts for multiple platforms in one place. They then connect back to our campaigns for a nice "event" recap. We can see where our leads and sales are coming from, who is on the site, what they are looking at. With the Sidekick integration we can log and track those emails back into the system so multiple users can access the information. Pros Easy to use. Always updating the product with new features. They really listen to their clients needs. Cons Email / outlook integration Review Source Armando R. Central VT Media Production Used the software for: 2+ years ### "Great Multipurpose tools for business" January 14, 2019 4.0 I use hubspot as my CRM tool. I manage my contacts and leads from there, helping me being more organized and in control. Pros I like the way Hubspot integrates CRM and marketing services and how nicely is documented. A lot of tools to help organizing your business Cons Quite expensive to have the full features of each set of tools. Review Source Samuel U. Digital Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Qualifies Leads With Little Effort" June 1, 2019 5.0 Customer relationship management and leads nurturing. Pros This software was able to help my company to automate our emails in leads nurturing. We didn't have to manually check up on each lead but reminders were sent automatically by the software and after the lead took the desired action, he was moved to the next level on the funnel. This software will absolutely help you to do more for less. Highly recommended for all entrepreneurs especially marketers. Cons Nothing really for now. But I'll recommend that the pricing plan be adjusted to accommodate small businesses in 3rd world countries with little monthly revenue. Review Source VR Verified Reviewer Asistente Legal Used the software for: ### " is a good platform to publish your products in order" May 1, 2018 4.0 Pros Its advantage is that it has all the positioning options in one, that is, it does the job you want without major complications. Cons I believe that in the digital market there is a wide competition in terms of the marketing service and therefore, this platform could be largely excluded Review Source Response from HubSpot May 8, 2018 Hello! Thank you for taking the time to write this review of our product! We really appreciate receiving your feedback. I'm glad to hear that you have found HubSpot helpful executing on your comprehensive marketing strategy. As far as room for improvement - I would love to dive in deeper into the cons you highlighted. When you say that hubspot could be "largely excluded" to you mean that there are free tools out there that can accomplish individual parts of the comprehensive HubSpot suite on their own? If you are open to continuing the conversation we would love to hear from you at the email address provided! Thank you again for your review! VR Verified Reviewer Safety operations administrator Public Safety Used the software for: Less than 6 months ### "Great those with marketing know how" May 3, 2020 3.0 I would recommend to those who have experience using these types of software but not to non tech savvy individuals. Pros I like the concept and interface of hubspot, I also like the various training offered as well as resources to acquire advance knowledge of the system. Cons What I don't like about the software is it is incredibly difficult to onboard people who hare not "Martech" savvy. At a beginners level there is just way to much going on and very difficult not to be distracted by features that are unnecessary. Also customer service could use a lot of work. Review Source VR Verified Reviewer Admin Assistant Construction Used the software for: 2+ years ### "Vety good Integrated (CRM) marketing tool" January 17, 2023 5.0 My experience was amazing ,its Automation marketing tool, you can get all what you need in one place Pros valuble and give expected result and more Cons One of their cons is it Gets Expensive Quickly in addition their Contracts aren't Flexible enough Review Source VR Verified Reviewer President & CEO Used the software for: 6-12 months ### "Great product that does work right the first time." April 6, 2018 5.0 Pros Ease of implementation was smooth and easy. Very well put together and organized in my opinion from using other similar platforms. Cons It seemed to be slightly expensive in comparison to the competitors. It's a great product but the cost is what is difficult. Review Source Alex V. Chief Marketing Officer Used the software for: 2+ years ### "Hubspot is more complex nowadays, but still the king of marketing automation" November 7, 2017 3.0 It's a one stop show for marketing automation and typically one of the most affordable platforms to use on annual contracts (as opposed to Pardot and others). Pros There's very little negative to say about Hubspot. It's become a little trickier to use in recent years and less 'drag and drop', but if you understand WHY they made it that way, then it all starts to make sense and you realize that actually, with the advent of mobile site optimization, it had to adjust to this. Cons It has a decent learning curve, but soooo worth it. When you get started, sometimes you feel a little lost, and you still need to write a lot of content (or hire a writer) for this system to work for you. Review Source VR Verified Reviewer Marketer Think Tanks Used the software for: 1-2 years ### "HubSpot" June 15, 2020 5.0 Pros It is great for scheduling and automating posts. Cons I wish it was cheaper but pricing can be negotiable. Review Source Pedro M. CEO & Founder Capital Markets Used the software for: 1-2 years ### "One of the best CRMs" January 18, 2019 5.0 Pros The company offers a lot of value for free, email trackign, lead generation and database management. Also, they add content to help teach you about to generate leads via inbound marketing. Cons The only criticism I have is I wished it was about to not just intergrate with Gmail on the side panel but actually intergrate with the inbox by helping collect data and keep track of your leads as they go through the pipeline without leaving your inbox. Review Source JR Jessica R. Marketing Coordinator Higher Education Used the software for: 2+ years ### "HubSpot Review" February 13, 2020 4.0 Pros Does what I need it to do for email marketing. Cons Certain features could make it a little bit better. Reporting is not very straightforward. Review Source JO Jeffrey O. CEO Real Estate Used the software for: 1-2 years ### "Very Useful and Free" October 17, 2019 5.0 Excellent Pros It's free and it works. Not only is the CRM free but so is the email. Customer support is excellent to even on the free plan although they are sometimes too quick to answer without understanding the issue in depth. So it takes a few goes to get problems fixed. Cons Readability. Headings on records are not distinct enough and blend too much with the data. Better colour coding would easily fix this. Review Source SC Stacey C. Marketing/Operations Manager Real Estate Used the software for: 1-2 years ### "We love Hubspot!" May 2, 2018 5.0 It helps us organize our contacts and deals, links up with our website and email so that we can track contacts' activity all in one place, and helps us automate and streamline our business processes. Pros The interface is simple and easy for anyone to use. I also like how adaptable and feature rich the software is - we can usually always find a way to accomplish whatever we're looking to do. Cons The capabilities for Deals and Deal Properties are more limited than Contacts and Contact Properties - we'd love to see these developed more. Review Source KC Kristen C. Optician Used the software for: Less than 6 months ### "Its an ok software" April 12, 2018 4.0 Pros We are trying out this software and so far it is ok. You are able to schedule posts and get a capture rate which is great. Lets you manage your social networks in one place. It is very simple to use and straight to the point which is great you don't have to spend much time trying to learn the system. Cons This product is on the expensive side. I am not sure it is worth the price. We are still in the trial stage so my option could change but I do think they could come down on the price to make it more cost friendly. Review Source Response from HubSpot April 19, 2018 Hello Kristen! Thank you for signing up for a trial of the software and taking a time to complete this review. It's great to hear that you felt you were able to get up and running on the system easily and were able to quickly start scheduling your posts. As far as your comment about the price - are your primarily looking for a tool to manage your social media accounts or are you looking for a more comprehensive tool that pulls all your marketing efforts in one place - this may inform a bit on what product/price-point might be the best fit for our organization. Thank you again Kristen! SM Samuel M. TTM Utilities Used the software for: 6-12 months ### "A robust marketing tool" February 7, 2018 5.0 Enhanced email tracking Mobile/PC notifications of opened emails Customer profile building tools Pros Has a free version that can be used for personal use Takes advantage of robust features that only some of the companies provide Integrates into nearly every professional mail platform Allows a user to track and build a portfolio around a customer or mail recipient. Provides a mobile app to watch when emails get opened regardless of the device Cons Is a bit cumbersome to get setup initially Reading a sent email from a mobile device will give a false open alert Preventing false open alerts on Windows machines requires use of IE (for outlook), have not used on Mac Review Source KH Kevin H. Senior Software Engineer Computer Software Used the software for: 1-2 years ### "Best marketing tool for marketers" February 4, 2022 5.0 Pros I truly like that it is so natural to involve Hubspot for our organization to produce advertising messages and points of arrival. It permits us to likewise perceive the number of clients are opening the messages, which contact is drawing in the most, and which gathering we ought to provide food more towards. Cons What I disdain about Hubspot is the manner by which the "email sneak peaks" when you are altering them are different 100% of the time than when they are conveyed to clients (texts not adjusting, pictures too enormous, and so on) The designs generally changes which makes it harder so that me might be able to check whether the messages are appropriately spread out. Review Source VR Verified Reviewer Founder Used the software for: 2+ years ### "Hubspot Marketing Automation is a great tool for all sales and marketing people" January 12, 2018 4.0 I understand Inbound Marketing and remarketing in a bether way Pros This software gives me the oppurtunity to understand my website visitors and leads in a professionel and useful way. Cons I don t like the price structure of Hubspot. It s tooooo expensive for small business, Freelancers and single Entrepreneurs. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.