# Page 46 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 46 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 46 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1126-1150 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CM Carla M. IT Manager Hospital & Health Care Used the software for: 1-2 years ### "HubSpot Marketing Hub Has Efficient Features" April 8, 2024 5.0 Pros I like how reliable HubSpot Marketing Hub has been. HubSpot Marketing Hub makes marketing automation smooth. Cons HubSpot Marketing Hub works impressively. No dislikes for HubSpot Marketing Hub. Review Source Ashok K. Technology Research Research Used the software for: Less than 6 months ### "The Important Software for all kind of Industries." August 18, 2019 4.0 I can say that it is a super automation key for sales and marketing professionals because almost 90 % of the task will be done with this tool. I can take business-related decisions very quickly and confidently with this software. Finally, I can say that this will become my future business "Robot "to execute my sales and marketing strategies. Pros The integration of software with other email marketing platforms. We can create more sales pipeline without any big effort. It is a single spot to reach other websites, social media, and other CRM so that's why we called this "Hub Spot". The great thing is that this can connect us with the blogger community. It keeps all my important information like emails, call logs and business communication at one place. It is a complete user-friendly product with great functionalities. I can say that it is a teamwork support software for all level of organization. I like this more for its automatic timely sales report generation functionality. Cons The different kind of excellent and advanced features exist in the premium plan so I would like to look these feature in the free plan and I am also looking for some improvement in the premium plan in terms of innovation. I would like to connect people from new social and professional sites. Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: 1-2 years ### "Great tool to have " November 13, 2018 5.0 Pros I am heavily focused on metrics and hubsot provides that in the most important aspect. The tool has been helping us attract customers from our marketing and help convert and close them. My favorite is the scores is gives the leads once they are engaging so I know how to prioritize my work. I am able to track what they have viewed and see what content of mine is working and what isnt. Cons No cons as of yet. Some of the backend part of the set up was a little patchy at first but havent ran into any issues from initial set up. It can be a little pricey but works great for my SMB sales environment with high traffic. I do receive marketing emails from them pretty often which is pointless to me. Review Source VR Verified Reviewer Digital Marketing Environmental Services Used the software for: 2+ years ### "Inbound Marketing and Awesome Performance Metrics!" November 12, 2019 4.0 HubSpot Marketing allows our Marketing team to implement a solid Inbound Marketing strategy and focus on relevant and meaningful marketing information to share with our target audience. Pros HubSpot Marketing has all the features we were looking for. It allows us to send marketing blast emails and show insightful performance metrics right after the email is sent. We love the website building tools and the ability to create real web pages and landing pages directly in the tool. You can utilize existing templates, which are nicely organized, or start from scratch. Another great feature of the HubSpot marketing is the social media scheduler. You have the ability to schedule all your social media posts directly from the tool and get all of the metrics behind each post. Cons HubSpot Marketing can get expensive. Also, in order for you to customize any built pages using the tool you have to have some knowledge of basic html and css. Review Source AK Anne K. Accounts Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Hubspot offers many features for marketing small businesses" December 1, 2022 5.0 Hubspot is a solid all in one tool that helped maintain our growth throughout the COVID-19 pandemic. Pros When the pandemic hit in 2020, we wanted a software we can use to automate our post since most of our business switched online. One of the features we loved using the most was scheduling posts which simplified our work. Cons The analytics tracking for LinkedIn need a lot of improvement and they are inaccurate but otherwise the software works perfectly. Review Source VR Verified Reviewer Administrador Government Administration Used the software for: 2+ years ### "Excelente navegador " January 19, 2023 5.0 Pros this is a software that helps me a lot , it is always present in my day to day , helping me to carry out my tasks Cons there are certain options that are difficult to access and that make it a little difficult to use the software Review Source KB Katie B. MSC Used the software for: 2+ years ### "Great tool for streamlining sales " April 16, 2018 4.0 Pros Very easy to use. Very helpful in delivering full sales profile. You can track past history on customers that visited your website so you can get a feel for what they are looking for. You can customize emails, which can also be tracked whether or not they were opened. Cons The only issue I had was linking Hubspot to my current email provider. I am not super tech savvy but the customer service team is helpful and very patient. Review Source Response from HubSpot April 20, 2018 Hi Katie! Thank you for taking the time to write this review - so glad our tool has helped streamline your sales! It sounds like you are making great use of many of the tools available to you within the sales product! As far as room for improvement - I'm sorry to hear about the issue you had with connecting your email but I'm glad to hear that the support team was able to help you out! Is there anything else we could have done for you to make this process smoother from your perspective? If you are open to continuing the conversation we'd love to hear from you at the email address provided. Thank you again for the review Katie! VR Verified Reviewer Sr. Director, Business Development Hospital & Health Care Used the software for: 1-2 years ### "Poor customer service" October 18, 2022 2.0 Pros I didnt like much of the product. It was difficult compared to other products. Cons Please pay attention to the contract auto renewal, they do not require an agreement every year. If you are unhappy you have to buy out your contract. Review Source Rachel H. Admissions Advisor Education Management Used the software for: 1-2 years ### "Wish I Started Using it Sooner" May 22, 2019 4.0 Email automation, follow-ups and lead reactivation, more visually appealing campaigns, better campaign tracking. Pros I used Hubspot CRM for a long time but never dealt much with the marketing side. I was sending loads of manual emails and struggling to keep up with the workload. Hubspot Marketing Automation has made life so much easier. The workflows we've set up handle so much of our previously manual work. There's a lot of features and functionality to set up really great campaigns. Cons There's a bit of a learning curve, but it's still easier to use than other similar providers. If there is a small mistake in your workflow, it can lead to some errors and misappropriated emails. But, they do offer testing options. Review Source LaG Luis armando G. Director operaciones Commercial Real Estate Used the software for: 2+ years ### "Todo.en 1" November 3, 2022 5.0 Altamente efectiva y buenos resultados de ventas Pros Email marketing y la automatizacion de las campañas de.publicidad de productos y servicios Cons Como Todo producto requiere capacitación especial y es perfectible Review Source VS Venugopal S. Technical Support Insurance Used the software for: 2+ years ### "Just another time saving marketing automation tool" August 21, 2018 4.0 Pros I found it very simple to use this application especially for small business owners like us who don’t have much technical coding knowledge. The application is very intuitive, and you can check up the free seven-day trial before you pay. We can always learn more about automation and online marketing from the blogs. They always come up with new features and there is a lot of scope for customization. The way this application helps us to segment and target and boost our reach is just great! The best part about this application is that you won’t encounter many downtimes. The customer service team is very responsive, and you don’t have to wait for ages for a mail, you can always use the live chat feature and get your problems resolved. Cons There is a huge cost involved in setting up the application, even though it is free to use the trial version. The application is too overpriced, especially for small business firms. Review Source Rikaz S. Medical Officer (Health Informatics) Health, Wellness and Fitness Used the software for: 1-2 years ### "A tried and tested social media promotion tool! " July 12, 2022 5.0 Having used both Hootsuite and Hubspot nearly at the same time I have to say they helped even small business owners like my wife to schedule their life and release more time. The greatest advantage is that it allows us to plan our strategies ahead without always being glued to our device. Pros I used it alongside Hootsuite for my wife's small business and both applications really gave good return in terms of functionality and ease of use. Cons The one issue I see with these post managers is that when a new feature comes to a social platform we have to wait for the feature to be implemented. This was an issue with Instagram Stories for a while. Early adoption of new features would be a advantage. Review Source AG Andy G. Lead Web Developer Computer Software Used the software for: 1-2 years ### "Great software, highly recommended but could be improved" April 29, 2018 4.0 Pros The import process made switching to this platform an absolute breeze, and the features it comes backed with is great for the per user price. Its great for marketing, CRM & sales for the entire team and gives a real indebth view into how you keep up to date with clients, its lacking some features notably the ability to track a campaign. What i do like about this software is the extensive knowledge base, support are a little to get hold of but the knowledge base makes up for this, containing all the answers you'll ever need. Cons It has all the basic features of each function you would expect but the features essential for business marketing as paid extras that most enterprise level business would expect to have included. What would improve this is a project management section so you could track the progress of individual campaigns Review Source Response from HubSpot May 1, 2018 Hello Andy! Thank you for writing this review - we really appreciate you finding the time in your day to give us your feedback! I'm glad to hear that your transition onto HubSpot was so easy! I'm also happy to hear that you have found the tools so helpful since becoming accustomed to the software. As far as room for improvement - I'd love to dig into some of the issues you noted above. First, when you say that support can be a little bit tough to get to hold of, do you find that this typically happens when using email support, phone support, or both? In addition -as far as your note about project management - have you tried using the "Projects" and "Campaigns" tools within HubSpot? It sounds like they might help you accomplish those goals you are hoping to achieve. If these tools do not meet your expectations I would love to hear why. If you are interested in continuing the conversation please reach out to us at carl@hubspot.com. Thank you again for the review! VR Verified Reviewer Marketing specialist Information Technology and Services Used the software for: 2+ years ### "Awesome tool that saves tons of marketing efforts, useful workflows, great lead management options" April 26, 2022 5.0 Pros I like how easy and yet powerful are the workflows, the ease of composing and sending out automated emails, the scoring and overall lead management functionalities Cons The pricing is kind of steep. Customization of emails and landing pages takes some time to figure out. Review Source VISHWAVIJAY R. Co-Founder Marketing and Advertising Used the software for: 2+ years ### "Not Just a Tool, but an Inseperable Business Entity" January 25, 2019 5.0 Pros The software tools are DEPENDABLE and ERRORFREE Our company GREW AT A RATE OF 27% and all thanks to HUBSPOT(We are highly dependent on SEO & SMM) From LEAD FOLLOW-UPS and AD SCHEDULING, the PERFORMANCE HAS BEEN UP TO THE MARK. ADDS VALUE TO THE BUSINESS and VALUE CHAIN. BLOGGING, ANALYTICS & MAIL HANDLING are the major activities that were totally AUTOMATED FIRSTHAND Cons There many more functions needed that the HUBSPOT team should introduce. It would have been great it the product was highly customizable and pricing more dynamic. Review Source TP Taryn P. Data analyst Business Supplies and Equipment Used the software for: 2+ years ### "Powerful tools " July 22, 2022 5.0 My overall experience is good Pros The campaign tracking makes tracking easier and the user interface is such friendly What I like about campaign management is that it’s easier to navigate Cons The least I like about this platform is the unnecessary email Reason for choosing HubSpot Marketing Hub Recommend Review Source ER Elodie R. Head of Social Media and Brand Content Specialist Marketing and Advertising Used the software for: 2+ years ### "Très bon CRM" May 26, 2023 5.0 Pros La visualisation du pipe commerciale, les différents statuts et le tracking des formulaires Hubspot Cons La plateforme nécessite un peu de temps d'apprentissage avant d'arriver à utiliser son plein potentiel Review Source Jessica M. Inbound Marketing Program Manager Marketing and Advertising Used the software for: 1-2 years ### "I love HubSpot - everything I need in one place!" November 17, 2015 5.0 We use HubSpot for everything: web page/content management, social media management, contact management, CRM, blogging, SEO management and of course analytics on all of the above. We also use the email campaigns tool with workflows so we have marketing automation in the bag. We have also integrated Survey Monkey because we do a lot of market research surveys. It's been invaluable to have everything in one central repository. We can track a contact from their first glimpse of our website through a won deal, and keep delighting them forever. We've solved the problems of disparate data systems and poor analytics while finding new leads to boot. BTW we're a small b2b lead generation company - we find clients for our clients. Pros Great support, intuitive design and a super fun conference every year - Inbound. Also - inbound.org community for users and inbound enthusiasts. Cons Lots of changes currently in the works which inevitably means bugs. Also I'm not sure I like some of the changes but I'm sure I'll get used to them. New website content editors mean seeing changes in real time - good. New contact management that only shows certain attributes of contacts unless you completely rework your view and scroll down forever - not so good. Review Source Alex R. Partner + Creative Director Used the software for: 6-12 months ### "Very pricey, but very powerful" April 19, 2018 5.0 Pros We probably jumped into inbound marketing a little soon after starting our company, so we got overwhelmed. It's definitely something worth taking a look at in the future. Cons The pricing gets pretty steep when you want any automation features or A/B testing features. You can get the basics for free or a little more which is definitely manageable, but it's definitely a bigger step when you decide you want to build out your sales & marketing systems. Review Source Response from HubSpot April 22, 2018 Hello Alex! Thank you for taking the time to write this review - we really appreciate your detailed feedback! I'm glad to hear that you have found the platform to be powerful in your marketing efforts. As far as room for improvement - I would love to hear more about your comments on price - do you feel the pricing should be structured differently in some way? Thank you again for writing this review - we would love to hear from you at the email provided if you are open to it! Thank you again! VR Verified Reviewer Co-founder Management Consulting Used the software for: 2+ years ### "Why isn't Marketo this easy" June 10, 2021 5.0 Pros The ease of use, good interface, logical, good tips/guides, and support is always available when I run into an issue...which I have, but they helped out saving a lot of time in researching it myself. Sometimes you will need guidance, but it's supported. Cons There are some features that I would rather not pay for, that I don't use at all or hardly use. Unfortunately they are part of the package so you can't. It's sort of like flying Business Class and not wanting to pay for dinner and drinks. Review Source EH Elena H. Assistant to Financial Advisor Used the software for: 1-2 years ### "It's Okay but Have to Pay Extra" April 24, 2018 4.0 Pros I really like the tracking feature. Ive used this for awhile and its really helpful to make sure important emails are read that way I can follow-up if I haven't heard anything. This is also a great product to track seals and projects that are a lot of money. I can put client information into the deal, the amount of the deal, and track all communication related to the job, and I can track the stages I am in within the deal. Cons Support is only available for high paying customers! Support is only community driven and that is terrible when I need a quick answer. It really slows down the work day when I have to reach out to partners within the business to reach out to Hubspot support. Really bad system for support. Review Source Response from HubSpot May 1, 2018 Hello Elena! Thank you for taking the time to review our software, we really appreciate your candid feedback! It sounds like you have made great use out of many our sales tools - I'm glad to hear they have helped make your work more effective and efficient! As far as your comment about Customer Support - are you currently a user of the free CRM? At this time, web and phone support are only available to paid customers in order to keep our free products free. However, the community (which you noted) and the HubSpot Academy resources are available to all. If you are interested in continuing the conversation, we would love to hear from you at carl@hubspot.com! Thank you again for the review! CC Chetan C. Digital Marketing Manager Insurance Used the software for: 2+ years ### "A great product but a bit pricey for startup or a small team" August 4, 2022 5.0 Pros \- I loved how easy was it to use the workflows to build automated sales pipelines for our online leads. - Ability to integrate google ads directly into the CRM to calculate our cost projections. Cons It is quite pricey when it comes to managing small teams for a startup. I wish there was project management tools also built into it like Zoho. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review Source VR Verified Reviewer Web Development Specialist Outsourcing/Offshoring Used the software for: 6-12 months ### "HubSpot from a developer view" July 29, 2022 4.0 Pros Very easy to use as there is a ton of guides and the also there is special developer ask question page. I also love that it has free trial. And the academy which I think can be more beneficial. Cons Most of my cons on this is on the Blog side. As I think it should have a more chance to grow. Like adding features for easy adding listing page. Review Source VR Verified Reviewer Social Media Coordinator Telecommunications Used the software for: 2+ years ### "King of Marketing Automation" August 1, 2018 4.0 Pros I work as a social media coordinator in a large telecommunication company and I've been using HubSpot (HS) for a long time now. There are many customized and pre-built workflows to pick from, and even creating your own isn't much of a husstle. It all runs smoothly and the majority of tools and features are easy to use and implement within your company's processes. Great software to increase sales and productivity. Cons So far so good with HubSpot. Only thing I'd suggest improving is their features for search engine optimization. Review Source Romain C. Head of Sales Furniture Used the software for: 1-2 years ### "Great to start and develop a business " July 30, 2022 5.0 Great tools ! Pros The tasks manager feature is one of the most favorite Cons The dashboard is bit complex to manage but with premium version maybe it's better Review Source Talk to a Capterra advisor for free and get results within 15 minutes.