# Page 74 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 74 - Is HubSpot Marketing Hub the right Lead Generation solution for you? Explore 6234 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6234) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 13th, 2026 # Page 74 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 1826-1850 of 6234 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC DARNEL C. Owner Apparel & Fashion Used the software for: 1-2 years ### "Hub spot the Best around " May 30, 2024 5.0 Wouldn't charge a thing Grade A Hub spot is the future Pros Everything was great program is easy to navigate love it recommend to any an all looking forward to switching Cons Nothing particular customer service could be faster as all Review Source Ismaël D. Free-lance Design Used the software for: Less than 6 months ### "Professional Marketing" December 18, 2022 4.0 Very effective and useful in marketing Pros The availability of many features of the software are free Cons Certainly no worries with the use of the software Review Source VR Verified Reviewer Director of Digital Marketing Marketing and Advertising Used the software for: 2+ years ### "Just an overall great brand and great product " October 17, 2018 5.0 Pros Just about everything about Hubspot is exactly what you want it to be. Cons Sometimes they roll out things in beta and they’re a little wonky for a while. They always fix though. Review Source JP James P. Partner Growth Manager Computer Software Used the software for: 2+ years ### "It can track almost everything if. . ." March 26, 2019 5.0 I am a true believer in Inbound and Hubspot is the leader. I love the cross funtionality and have everything in one place. I would recommend to just about everyone Pros Ability to track website traffic down to individual users Ability to notify team based on that traffic Build and track emails Seemlessly sync marketing and sales tracking Integrates with all kinds of other tools CMS is easy and full featured for website, blog, and any content attached Cons No ala carte features, bundles are major price jumps If not using CMS for website then tracking api can be a major and continual development project Review Source JG Jeff G. Director Of Business Development Information Technology and Services Used the software for: 2+ years ### "Best way to get your foot in the door of automation" May 4, 2018 4.0 Pros Easy to get up and running, and amazing resources to get people moving. Many of the features are very easy to use, and is perfectly set up for enabling a smaller org. Cons I'm disappointed with the salesforce integration thus far. Although their support team is very responsive, I've had quite a challenging experience getting a workflow in place that matches the expectations set in using salesforce and hubspot combined, which has caused some data issues. I think there's room for improvement on this front, but I'm very optimistic about the platform regardless. Review Source Luis M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Quality software" November 14, 2020 5.0 Hubspot is a very good beginners software for the new small businesses getting started. Pros Hubspot marketing automation is a great software for a small business growing and looking to get familiar with automation. Cons There's a learning curve to automation. I wish there were some more step by step guides that would help you to learn the best ways to capitalize on best methods to turn new leads from automation into new customers Review Source VR Verified Reviewer Designer Arts and Crafts Used the software for: 1-2 years ### "Hubspot review " April 2, 2024 5.0 Pros Firstly easy to use , speed and amazing features Cons It's not free totally you must pay for other features Review Source Frank N. Agent Insurance Used the software for: 6-12 months ### "Powerful tool for business" March 29, 2019 5.0 Overall, this has been the simplest option I've used to automate all of the data that we need to use with all of the various sales and service teams. Pros As far as CRM goes, I can't think of anything that HubSpot can't do. I like that it puts the marketing, sales, and customer service teams on the same platform so information is shared between them seemlessly. Cons It's not the most intuitive option out there. Luckily, there are several free courses in the HubSpot Academy that enable everyone to get the most of it this. Review Source TC Thomas C. Marketing Coodinator Marketing and Advertising Used the software for: 1-2 years ### "The Best CRM Out There" August 5, 2022 5.0 Great. Outside of the pricing, I had no complaints. Pros No matter what problem you're attempting to solve, HubSpot is usually capable of doing it as long as you know how to manipulate it. Cons It is a tad pricy, unfortunately. I love everything that the platform can do, but that can be somewhat prohibitive. Review Source Holly S. Regional Controller Education Management Used the software for: 6-12 months ### "FREE basic and simple CRM platform" July 3, 2018 5.0 Pros Simple, easy to use and FREE. I cannot emphasize enough how much this software makes my job easier. It integrates with my Microsoft Dynamics and Salesforce to name a few. It allows me to create company profiles, assigns and tracks the interactions with them, and has a simple interface where all of my coworkers can track our activities. Cons If you do want to upgrade for more features, the tiers are expensive, especially the highest tier that has the most functions and features. Review Source VR Verified Reviewer CEO Internet Used the software for: 1-2 years ### "Great tool for sales teams" October 6, 2018 4.0 Pros We started using HubSpot as a sales tool to create our automated outreach campaigns. HubSpot Sequences allowed us to create a sequence of highly personalised emails that were sent to our leads at specific times, dramatically increasing our response rate and deal closing (of course, our emails were very relevant for our customers). HubSpot is a great choice especially for early sales teams, as besides a great software, HubSpot also teaches you how to sell - their content is very, very relevant. Cons While greatly improved in the last few months, the navigation around the product is a bit cumbersome - the whole platform is very large, so it has a steeper learning curve. Review Source GH Grant H. Dir. of CX Insurance Used the software for: 2+ years ### "Super easy to use; reporting needs some work " April 23, 2020 4.0 Pros Very easy to use software. We used Marketing, Sales and Service hub which all did their job well. Cons Reporting was a struggle for us. We also wanted to restrict a user or API from editing specific fields which was not possible and made it a struggle to rely on data quality if a value we don't want to get updated gets overwritten. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub It delivered the most value. Review Source Mildred M. T. Licensed Real Estate Salesperson Real Estate Used the software for: 6-12 months ### "Extremely useful for tracking your contacts and keeping notes on interactions" December 6, 2017 5.0 Increased engagement with leads and those who are customers. Can easily export contact information for other purposes. Pros It provides a unified method for keeping track of all your contacts and interactions. Saves time when trying to look up contact information and remember what was the next thing you wanted to do with the connecting with the lead or customer. Cons Sometimes after setting up a test account can be confusing on which account to use. Also setting up tracking codes is not as easy as it could be. Review Source VR Verified Reviewer Founder and CEO Events Services Used the software for: 1-2 years ### "Great business sales tool!" November 15, 2017 4.0 A better understanding of my clients' habits! Pros I love how you can tell immediately when a client opens their e-mail. It gives a tip in regards when to follow up, when to send them a proposal, when to say what. I am truly happy my colleague recommended this sales tool as I have a much better understanding today about my clients habits. Review Source JC Juli C. Director of Growth Marketing Internet Used the software for: 2+ years ### "One of the easier to use and implement marketing automation systems." March 26, 2021 4.0 Overall, it's my go to for streamlined marketing automation. Pros Easy for anyone to pick up, so works well for our tam with varying levels of automation experience. I also like the accessibility of support when needed. Cons Some features like chatbot and email builder are a little clunky and less solid than stand alone alternatives. Alternatives considered [Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/) Reason for choosing HubSpot Marketing Hub Ease of use. Review Source Cory A. Director of Sales, Northeast Computer Software Used the software for: 2+ years ### "Lead generation Machine" August 24, 2018 5.0 Pros Great functionality to drive visitors to your website and convert them into leads. Cons Not much to complain about. Has some advanced functionality that not everyone may use. Review Source Ashley S. Owner and Founder Marketing and Advertising Used the software for: 6-12 months ### "Hubspot Marketing Automation" December 18, 2018 3.0 I was trying to use it for marketing automation but the integrations and cost became a barrier Pros I like the fact that it is pretty quick and easy to set up. Cons Many of the integrations don't actually work unless you create a zap through your paid zapier account, which is a huge turnoff - why would I want to pay twice to make the software work? It is missing integrations that would make things even easier to use but in the end, I would rather use a different system. This one wasn't worth it for me. Review Source TB Trisha B. Reception Automotive Used the software for: 1-2 years ### "Hubspot" May 31, 2021 4.0 Pros Hubspot is so handy to keep customers, leads and tasks organized. Especially when we need to keep track of hundreds of customers every month. Keeps coworkers informed and up to date on each customer. Helps to remind employee to send out follow-up emails. Hubspot helps keep record of important information such as the source of the lead, date it was first created and who the contact owner is. A great program that keep customers contact information organized, easy to access when needed and confidential. Keeps track of deals that have been won, lost or incomplete to assures that every lead is dealt with in a timely manner. Cons Can be pricey for the higher versions but the basic versions are just as useful. Review Source CM Chrisea M. Freelancer Computer Software Used the software for: 6-12 months ### "HubSpot Marketing Hub" January 16, 2022 4.0 Great introduction to CRMs and marketing software. I learned all I needed here in order to use other systems. Pros Fairly simple to use. It was compatible with a digital card feature- Switchit Cons Not being able to connect with technical support Review Source PM Patrick M. Sales Manager Hospitality Used the software for: Less than 6 months ### "HubSpot Trail Review " January 30, 2024 5.0 Its cost may be prohibitive for smaller businesses, and the learning curve can be steep for new users, especially those unfamiliar with inbound marketing principles or marketing automation software. Pros All-in-One Marketing Solution. Automation and Personalization Cons Cost-Not cost friendly for a young business. Learning Curve: For new users,(They should try to offer some basic training that comes with a subscription for free) Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Just trying out new options. Am happy to explore more. Review Source PO Paúl O. Gerente Marketing and Advertising Used the software for: 6-12 months ### "Incredible for database management" November 5, 2020 4.0 It's completely free for the base product, so you have nothing to lose. However, you may eventually find that you need something custom. In that case, just switch to a new CRM or consider some of HubSpot's other products to see if they fit your needs. Pros HubSpot CRM pairs well with standard email providers like Gmail and Outlook, so you can set up your sales team in minutes. You can then manage your sales channel, which will speed up the process of using those leads. HubSpot CRM supports up to 1 million unlimited contacts and users. A big part of having a CRM is creating a sales funnel. This means you're looking for a clean and efficient dashboard that connects all of your salespeople and makes it easy for you to see where each potential customer is in that funnel. Cons In general, it is inexpensive and I recommend it for its easy handling Review Source Heather D. Content Writer Marketing and Advertising Used the software for: ### "SUPER EASY!" June 16, 2017 4.0 The features in this software are actually the same things that I do every day for the company I work for. While I'm not sure if they would be interested in utilizing this software, I have definitely heard of it at work. The benefits on my end would be more aligned with my boyfriend and his business partner. Both of which do not have the time to take on these tasks but would LOVE a system that can do it for them. I will be talking to my boyfriend about it tonight as I believe this can help not only his business but the two or three additional businesses that his partner owns! Pros I love how everything is right there in one system! The efficiency levels increase so much by being able to access everything you need without having to jump from system to system. Cons The pricing is a bit too high for individuals who are starting their own business. I believe there definitely is a lot of value and for a business that is established, the prices are amazing. I would suggest having an additional option for businesses that are less than a year old. i really believe this system could jumpstart a lot of the issues new businesses come into contact with. Review Source SG Shaila G. Quality Analyst Used the software for: 2+ years ### "HubSpot is a good CRM . One can track all the incoming and outgoing emails." July 22, 2018 4.0 HubSpot is very good in lead management. Reporting is good. Third party integration is possible. Contacts get generated on their own. Pros Scheduling of followups and reminders is one of the best things. Free version gives you most of the good features but the paid version provides with a few more beneficial features. This platform can be connected with your website and leads automatically get registered. It gives you the flexibility to generate manual leads. Creating reports is also very easy and gives you good results while using the filters. Cons HubSpot creates duplicate leads using the same email Id. Sometimes the same customer gets assigned to two different sales persons. Only one sales person should handle one account. Linking of two different leads is not possible. Review Source FC Franck C. Email Marketing Specialist Staffing and Recruiting Used the software for: 2+ years ### "The most complete marketing tool you will find!" October 2, 2019 5.0 Pros It has everything you need to build from scratch any one of your digital campaigns as emails, landing pages, forms, chatbots, workflows, etc. Everything is user-friendly and well-thinking. They are usually ahead of their time by offering new features for any digital marketing challenge! Cons The most essential thing missing for me as an email specialist is the ability to track the replies to the emails we send. Also in Canada, we are a bilingual country and it does not seem that they fully integrated a multi-language tool that can face that challenge. Review Source Dionne C T. Marketing Communications Director Used the software for: 1-2 years ### "Really expensive for the average user. The free product is great though. " July 24, 2018 5.0 Pros I love how easy it is to connect with other products and maximize its potential for use. It's also really great that the entire team can see a clear picture of where a project is at. Cons The learning curve is steep. It's also not very easy to customize for non sales based businesses. Would love to see a non profit module. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.