# Page 8 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews

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HubSpot Marketing Hub

4.5 (6217)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of HubSpot Marketing Hub

## Showing most helpful reviews

Showing 176-200 of 6217 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Reece B.  
Delegate Aquisition  
Events Services  
Used the software for: 6-12 months

### "hubspot review"

November 26, 2024

4.0

great to use and will certainly recommend

Pros

You can ring out and it cost no extra charge. also good to create lists

Cons

importing takes too long from linkedin to make lists

Review Source

KH

Katie H.  
Dir of Finance and OPerations  
Fund-Raising  
Used the software for: 1-2 years

### "HubSpot Marketing Hub is a Good Investment"

July 17, 2024

4.0

Pros

HubSpot Marketing Hub is a powerful platform that stands out for its user-friendly interface, extensive integrations, and scalability. The platform's emphasis on automation, analytics, and ease of use makes it a top choice for marketers looking to increase efficiency and drive better results from their marketing efforts. However, pricing tiers and feature availability should be considered based on specific business needs and scale.

Cons

The cost is a big factor to consider when making your decision. The complexity for beginners is something to consider; it could be overwhelming to learn all the capabilities and fully leverage all ins functionality.

Alternatives considered

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Review Source

VR

Verified Reviewer  
Entrepreneur  
Arts and Crafts  
Used the software for: Less than 6 months

### "Accurate Marketing Hub Software"

August 16, 2024

5.0

HubSpot is a great Marketing Hub tool which I prefer to every social media influencer

Pros

The Batch Marketing is what I like most in HubSpot Marketing Hub

Cons

Infact I really like using HubSpot Marketing Hub, due to this I get no negative word against this Software

Review Source

VR

Verified Reviewer  
Senior executive  
Computer & Network Security  
Used the software for: Less than 6 months

### "True review of HubSpot Marketing Hub"

October 18, 2024

4.0

HubSpot Marketing Hub is a powerful and versatile marketing platform that can be a valuable asset for businesses of all sizes. Its user-friendly interface, comprehensive feature set, and strong integration capabilities make it a popular choice among marketers.

Pros

User-Friendly Interface, Comprehensive Feature Set, Strong Integration Capabilities, Excellent Customer Support

Cons

HubSpot's pricing can become more expensive, While HubSpot offers a good degree of customization certain features or functionalities are not as flexible.

Review Source

TC

Tracy C.  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "9 out of 10"

September 9, 2024

5.0

Fan-tast-ic! My only quarrel is while I was on vacation, the billing cycled, and we had a new card that wasn't updated, so it locked EVERYONE out of everything, which I HATED. It should have restricted certain things, not all contact, etc. We have built it over many, many years.

Pros

I absolutely LOVE HubSpot and I have used it for YEARS!

Cons

It isn't "out of the gate" easy to setup.

Alternatives considered

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

Reason for choosing HubSpot Marketing Hub

Testing and I loved it. Free to begin until you build to a point of needing to pay.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Cost and ease of use versus the previous choice.

Review Source

SM

Shaun M.  
Partner  
Marketing and Advertising  
Used the software for: 1-2 years

### "Give em a try! You'll like it! "

December 9, 2024

4.0

Great team! Definitely going to continue to use

Pros

They are making a valiant effort to make user interface and effectiveness work

Cons

It doesnt have the best user facing app. Def could use more work on mobile

Review Source

TR

Tomi R.  
Marketing Advisor  
Information Technology and Services  
Used the software for: 2+ years

### "Happy with HubSpot Marketing Hub"

August 7, 2024

5.0

I've been using HubSpot for years. I've evaluated other platforms that claim to cover the same areas as HubSpot, but they don't come close. More competition would be good of course, but I'm happy with HubSpot

Pros

HubSpot Marketing Hub has pretty much everything you might need from Email marketing to website/landingpage/blog management and social media postings. Having everything under one tool is very important for me

Cons

There are some limitations that come along the packages and can restrict the operations as some of the best features require an upgrade. But you definitely get started with the free/"cheap" packages as well.

Review Source

AA

Armando A.  
Head of Product Development  
Program Development  
Used the software for: 1-2 years

### "Hubspot Marketing Review"

September 16, 2024

3.0

It's pretty straight forward, intuitive and easy to use, but it's kinda basic compared to other CRMs out there.

Pros

It integrates well with the rest of Hubspot's environment

Cons

It's very limited to connections with other platforms outside of it's own environment, making it difficult to integrate with some projects.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Zoho Marketing Automation](https://www.capterra.com/p/233707/Zoho-Marketing-Automation/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Zoho Campaigns](https://www.capterra.com/p/253223/Zoho-Campaigns/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing HubSpot Marketing Hub

Cost and ease of usage as compared to others, it's easier for users to dominate and it's way cheaper compared to other competitors.

Review Source

NG

Natalie G.  
Senior Marketing Manager  
Computer Software  
Used the software for: 2+ years

### "The only marketing CRM I'll ever use"

July 12, 2024

5.0

Pros

It's incredibly user friendly and HubSpot has the best support and help center.

Cons

I don't love the new navigation/toolbar! I don't think it's super intuitive. Maybe I just need to get used to it since I used the old nav for 7+ years, but it could use some improvements.

Reason for choosing HubSpot Marketing Hub

Hubspot is the best in the game - I never even considered alternatives.

Review Source

VR

Verified Reviewer  
Writer  
Publishing  
Used the software for: I used a free trial

### "Excellent socials marketing tool"

April 14, 2025

5.0

A very good integrator of social media marketing information and stats to make your social media marketing much easier, it is excellent social media marketing tool.

Cons

There is nothing to complain about with regards to this software tool, it is excellent and very useful.

Review Source

Jean G.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### " Hubspot Marketing Hub is a Winner!"

August 26, 2024

5.0

Overall I am pleased with Hubspot Marketing Hub for ease of use and features that allow a business to have everything in one place.

Pros

Hubspot Marketing Hub is very intuitive and easy to use. We have used it for email marketing, social campaigns and data analytics. Integrations with Hubspot and other platforms were relatively easy to execute.

Cons

Hubspot Marketing Hub does not have a gifting feature where users can send gifts to clients or prospects through Hubspot. Additionally, you have to upgrade in order to get all the features and that can start to add up for a small business.

Review Source

BU

Blessing U.  
Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Nice review"

November 21, 2024

5.0

It has been a pleasant experience from signing in to the multi factor authentication, to the mails to help keep up with trends. I think hubspot is doing a great job.

Pros

The simplicity in the user experience. I loved it. No navigation struggles.

Cons

I can’t think of something now but I know that their support portal is responsive so I’ll do well to throw in concerns when they arise.

Review Source

AA

Amanda A.  
Founder and freelancer  
Marketing and Advertising  
Used the software for: 2+ years

### "A fun and easy to use marketing tool"

October 26, 2024

4.0

A good marketing system which is widely used between companies. The marketing hub works well with the sales aspect of HubSpot too.

Pros

Easy of use and everything is in one place.

Cons

The cost is substantial and the layout has recently changed.

Review Source

SU

Susanne U.  
Head of Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Hubspot - a sophisticated tool for a higher Budget range"

December 13, 2024

3.0

Hubspot is a great tool with a lot of features if you invest quite a bit of Marketing Budget

Pros

It is a very sophisticated tool with a lot of features, and it has a great reputation

Cons

The price - if you don't pay a lot of money the features are limited

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing HubSpot Marketing Hub

Because Hubspot had better features and was overall easier to use

Review Source

AN

Alyse N.  
Client Success Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Loved it but a bit expensive"

August 14, 2024

4.0

I really loved using it and was sad when we cut costs

Pros

Everything was so to use from creating email campaigns to social media

Cons

The cost! for small organizations it's not possible to keep up

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing HubSpot Marketing Hub

After speaking with sales and also an agency it was highly recommended and we can grow

Switched from

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Mostly needed to have a place to keep everything, a better CRM

Review Source

VR

Verified Reviewer  
Paid User Acquisition Specialist  
Computer Software  
Used the software for: 2+ years

### "Hubspot Marketing Hub is very easy to use and quickly becomes an essential. "

August 25, 2024

4.0

Hubspot is an essential part of our B2B strategies. Having the ability to do campaigns using the very same tool is a comfort.

Pros

We get to set up marketing campaigns dedicated to our in-progress prospects depending on their current stage in the pipeline.

Cons

The number of marketing contacts is not an agile package. Once the number extends the limit, the package is automatically upgraded and is quite expensive and irreversible.

Review Source

SG

Stephenie G.  
Sales and Marketing Manager  
Management Consulting  
Used the software for: 1-2 years

### "Overall- we really enjoy Hubspot."

November 11, 2024

3.0

Overall- we really enjoy Hubspot. There are different options to choose from, regarding hubspot packages which was very useful. It makes the site a fit for clients large and small.

Pros

Onboarding was a breeze and the team at Hubspot are always willing to hop on a call when questions arise.

Cons

The calling feature in Hubspot can be a little wonky.

Review Source

JB

Jonas B.  
Director of Business Management  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Director of Business Management "

October 25, 2024

4.0

Positive and very useful for a sales team

Pros

I like the functionality of the entire platform. Email blasts and visibility for KPI.

Cons

I like the view and feel of the platform before they changed the formatting.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing HubSpot Marketing Hub

Functionality, layout and price all played a part

Review Source

JW

Jeffrey W.  
Owner  
Computer & Network Security  
Used the software for: Less than 6 months

### "Hubspot is a worthy crm software"

July 10, 2024

5.0

In a world where digital marketing is constantly evolving, having a reliable and comprehensive tool like HubSpot Marketing Hub can make a significant difference. By leveraging its powerful features, businesses can streamline their marketing efforts, engage with customers more effectively, and ultimately drive growth. Whether you’re a small business owner or a marketing professional, HubSpot Marketing Hub is worth considering as a cornerstone of your marketing strategy.

Pros

The comprehensive platform offers a suite of features designed to elevate your marketing efforts and drive business growth. the key components of HubSpot Marketing Hub can transform your marketing strategy. Automation is a game-changer for marketers looking to save time and increase efficiency.

Cons

The cons would HubSpot are few one of them is the startup. I found that I had to do a lot of reading to get started. Their demo would be a lot easier if they started with quick start videos that guide you through their initial setup instead of popups where you have to do a lot of reading this can be time consuming.

Review Source

AM

Adam M.  
Head of Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "Hubspot review"

November 8, 2024

4.0

Pros

Ease of use, simple UI and good account management

Cons

can't think of much, reporting could be a bit easier and customisable

Review Source

AM

Anna M.  
Communication Manager  
Broadcast Media  
Used the software for: Less than 6 months

### "An overall good experience"

October 5, 2024

5.0

My overall experience is positive. I didn't use Hubspot before, and I'm using it for about 4 months now. I'm always learning and finding new things.

Pros

Hubspot Marketing Hub is easy to use, intuitive. Each step is well explained and the emailing templates are good.

Cons

Sometimes when you want to create something from scratch, there are a lot of settings to be thinking of and to apply, sometimes things where I don't even know what it is. So usually, I clone an email or campaign to keep the settings I use.

Review Source

JN

James N.  
Marketing Assistant  
Legal Services  
Used the software for: 1-2 years

### "Perfect CRM Platform"

August 4, 2024

5.0

HubSpots software is amazing for my team/company, as it allows us to collect and store all the data we need.

Pros

Versatility and functionality of the software. I love the fact there’s so much you can do and ways to do things on the CRM. We are able to store data and visualise to show certain members of our team.

Cons

Sometimes the navigation can be confusing for people who haven’t used the software before. Takes some time getting use to.

Switched from

[Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)

Privacy issue and wanted a bigger platform as we have various offices around the world.

Review Source

FV

Felipe V.  
AE  
Staffing and Recruiting  
Used the software for: 6-12 months

### "The best marketing hubs por all kind of companies"

October 24, 2024

5.0

Pros

It has a full deck to do anything you need with marketing purposes. It can be integrated with pretty much anything you could think. Very easy to use, great UX and an academy to learn more about it. Great customer service too!

Cons

I have no cons really for this product except for some companies could be expensive to implement. But it is worth the bucks.

Review Source

Thomas D.  
Owner  
Arts and Crafts  
Used the software for: I used a free trial

### "Very satisfied "

October 1, 2024

5.0

Overrall im very satisfied with my experience.

Pros

What i liked most was the easy integration.

Cons

Cant think of anything i dont like so far

Review Source

NH

Nicky H.  
Account Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Overall Really Good If You Can Afford"

November 7, 2024

4.0

HubSpot is ideal for businesses focused on inbound marketing. Its all-in-one approach saves time and centralises data.

Pros

HubSpot combines CMS, CRM, and marketing tools in one, making it easy for managing content and customer interactions. It’s user-friendly, with analytics and good customer support.

Cons

Higher pricing tiers can be costly for small businesses, and customisation options are more limited compared to other platforms.

Review Source

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