# Page 91 | HubSpot Marketing Hub Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 91 - Is HubSpot Marketing Hub the right Marketing Automation solution for you? Explore 6217 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171840/HubSpot-Marketing/reviews --- HubSpot Marketing Hub 4.5 (6217) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 91 - Reviews of HubSpot Marketing Hub ## Showing most helpful reviews Showing 2251-2275 of 6217 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Maria D. Digital Marketing Campaign Specialist Computer Software Used the software for: 6-12 months ### "Great all in one tool" January 17, 2017 4.0 Hubspot enables us to automate many marketing tasks and workflows to give us more time for analytics and strategy planning. We are able to see what works and what doesn't to improve our efforts. Pros All in one tool, where contact behavior can be tracked across different channels Cons Landing page builder/email design-builder is not the easiest tool to use if you don't know CSS/HTML Review Source VR Verified Reviewer Web Developer Used the software for: 6-12 months ### "Great COM for small businesses. Beginner friendly. A lot of tutorials to help you get started" July 27, 2018 4.0 We are a small startup and saving money for COM is an awesome benefit. Pros there are a lot of tutorials and certifications for marketing and sales are available for free. You can also use the CRM for free with a basic plan. Cons Editing fields takes time since it loads before you can edit. Customer service is not that great, they don't have 24/7 support Review Source MP Marina P. Marketing Manager Automotive Used the software for: 2+ years ### "One Place Marketing Plan" January 8, 2021 5.0 It has been positive and appreciated having a place that kept our contact list clean and offered a better marketing experience. Pros We have a automotive CRM that was very messy (multiple dashboards for customers etc) - Hotspot allowed us to feed our CRM into there and clean it up, so it made our marketing efforts (emails, etc) more clean and a better experience for customers. I also like that Hubspot tracked who went on our website and we were able to pull certain shoppers and add them to our target markets. Cons The price. We have a large database - over 30,000 people and that can just get very expensive. It was always a topic of discussion that management wanted to get rid of Hubspot and Marketing had to fight for it explaining that it's easy to get rid of what they don't use everyday, but not easy for people who do. Review Source VR Verified Reviewer CEO Hospital & Health Care Used the software for: 1-2 years ### "Hubspot Marketing Great Features" January 10, 2020 5.0 Overall a good experience, Its been almost 2 years and I am still finding new features that did not know existed. Pros Very Customizable with more features than you will ever use unless you have 100 person marketing department Cons Cost, Cost , Cost...... Hubspot is the pure example of needing a Cadillac and having to pay for a Maserati Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) It is a good cheap software but with limited capabilities Review Source VR Verified Reviewer Preschool Teacher Education Management Used the software for: 1-2 years ### "Hub Spot Issues" December 26, 2018 4.0 Pros Easy to use concerning promoting your business on social media websites. Cons Frequent outage on some features such as E-sign and errors codes preventing logging in on the website. Review Source KB Kendal B. Delivery Operations Manager Computer Software Used the software for: Less than 6 months ### "Useless Reporting " December 12, 2017 1.0 The tool just needs to tie the company, Contacts, Deals and Content records together better in the near future and it would make a lot of Company's lives easier. Pros This tool is great for inbound marketing where you are attracting people in from your content on your website. It's also nice to see through the Customer lifecycle stage field on where the customer is within the buyers journey. Cons The campaign tool needs a lot of updating. It's only meant for inbound campaigns and it's hard to send out campaigns to specific people. The reporting for campaigns only show you a deals that are closed as won if the contact was influenced by that campaign and associated to the Deal but you can't report out on Deals that are open which is a huge challenge for our company. Support told us to put many custom fields and have a manual process which won't work for our company and then they said to trial the report ad on tool which did nothing as it was just additional dashboards and not any new functionality gained within the report ad on. Their other reports offered are all around the sources and views. Getting a report on how many clicks and views on certain content doesn't help us make decisions unless we know what deals were started from that content and the revenue associated. Review Source BK Brijesh K. Assistant Manager - Vendor Management Computer Software Used the software for: 6-12 months ### "Elevate your marketing strategies to new heights" July 22, 2023 5.0 Won't say its the best tool but definitely very helpful and productive. We could create personalized marketing campaigns based on users behavior, interests, and demographics. The ability to segment the audience to deliver targeted content, resulted in more relevant and impactful interactions. Pros Creating Landing Pages is something I like and find most useful, availability of various templates, dragging and dropping the form element onto the page, also customizing the landing page with relevant content, images aligning with our CTA. Cons Response times from HubSpot's customer support team, especially during peak hours. This can be frustrating when you need timely assistance. Review Source karan datt V. Sales associate International Affairs Used the software for: 1-2 years ### "Using Hubstop the marketing tool" August 3, 2018 4.0 With the use of Hubspot, the marketing and sales synergy gets very efficient. By the use of this software, the overall experience of the user or the consumer, is very good too. Pros It's easy to use digital marketing platform, it supports marketing, CRM and sales. The way it can be used by companies of all sizes and even by some organisations. As it connects the sales and marketing, there the hubstop leads are a prefect way to see growth in sales. It works with both, product and with services. It is usually prefered by small scale companies with less employees. Cons As the size of the database grows, the prices goes up which can be quite costly for small businesses. It requires a 12 months contract, which can be a problem if you face difficulties. Most tools offered by Hubspot are designed very well but they are available for free elsewhere. The technical support is efficient, but it is a paid service. Review Source Cort T. Digital Marketer E-Learning Used the software for: 1-2 years ### "HubSpot is perfect for segmented marketing" October 2, 2019 5.0 It has been great and everything is very easy to measure. Pros The ability to show different visitor groups different emails, CTAs and landing pages Cons Workflow enrollment rules can be confusing Review Source AK Arun K. Enrollment Advisor Education Management Used the software for: 2+ years ### "It's Expensive Ability and User Friendly " March 26, 2019 4.0 Over all it is an good experience in working with the software daily.We can create ,Edit and track all with in one system.It is useful for maintaining our Clients. Pros I enjoy in working with this software and it is easy to use and segregate students in my nature of work.Can track on things which we don't want to miss any task on our daily bases where we can schedule it accordingly. Cons The inefficiency to remove individual contacts from list Review Source VR Verified Reviewer Sr. Manager of Digital Marketing Health, Wellness and Fitness Used the software for: 6-12 months ### "Automation Autopilot" October 2, 2019 5.0 Pros I like that Hubspot gives us simple ways to manage the scale of our audience. We can talk to them as a whole or carve out small chunks to make headway with. Cons There are some limitations that are not ideal. Although Hubspot is working to add integrations every day, there are still some desirable integrations that don't exist. Review Source AV Andreina V. Recepción Health, Wellness and Fitness Used the software for: I used a free trial ### " El mejor software de marketing digital" June 2, 2023 5.0 Pros Es una excelente herramienta de marketing, ayuda a la captación de clientes, las campañas de marketing son fuertes y capaces de llegar a cualquier persona. El área de atención a cliente es maravillosa, facilita cada una de las acciones a realizar en el software y aparte que el sistema permite captar datos importantes, hace mas fácil las tareas que suelen ser complicadas. Cons Me gustaría que el proceso de adaptación del sistema sea un poco mas fácil. Review Source TL Tim L. Owner Used the software for: 1-2 years ### "The best digital hub for marketing, sales, and CRM" July 20, 2018 5.0 Pros We were all over the place with myriad of solutions and brought it into one place with Hubspot. Life is so much easier on one platform. We had to start small as there are a ton of tools. The learning curve is quick and there is plenty of documentation. Amazing that everything is in one spot! Usability is key and we've been able to do everything without much IT support. Cons Hubspot is pricey for smaller businesses. Mobile app not awesome considering that there's no social media functionality. The email builder is lacking a well as the meeting scheduler. Review Source VR Verified Reviewer Consultant - Business Model Innovation Retail Used the software for: 1-2 years ### "Meeting all marketing needs" February 7, 2019 5.0 Pros I love the drag and drop options in the software. It makes it very easy to use without any additional tech help. Cons the cost of the basic plan is a little on the higher side. Review Source CG Cindy G. Business Applications Manager Information Technology and Services Used the software for: 2+ years ### "Great Tool" June 7, 2023 5.0 Pros I primarily work with Dynamics 365 CRM, but integrate with HubSpot for a multitude of reasons and projects. The integration with HubSpot is easy and helps us with data management and lead tracking. Cons No complaints. I only use it on the integration side, but it works us. Review Source Sanya O. IT Manager Financial Services Used the software for: 1-2 years ### "Hubspot review" November 20, 2018 4.0 It is a good app, will recommend for anyone interested in sales and keeping record of activities Pros Ease of use and interface and its supports Cons The registration and UX improvements need to be fixed Review Source VR Verified Reviewer VP Sales and Marketing Computer Software Used the software for: 1-2 years ### "A wonderful tool for marketing outbound and inbound integrated with Sales" July 29, 2019 4.0 Pros All the feature WYSIWYG are very easy to use and complete, and it's completely integrated with the Sales Hub Cons The retina display support for the CTA is not yet implemented Review Source PP Piyush P. Senior Consultant Staffing and Recruiting Used the software for: 6-12 months ### "Good For Small Business" March 12, 2020 4.0 Overall, a decent option for limited usage. Pros I won't call it one of the best ones in the market certainly. The software has its own limitations to reflect however it's still works pretty well for small business. It combines variety of options together. I have personally focussed more on their email marketing and CRM. I found it adaptable and decent. I love the CRM resouces. They have plenty of good reads with own certification. Cons Though it offers a variety however it gets laggy sometimes. The CRM responds in few seconds, which is irritating sometimes though it isn't a case always. I found all my emails landing in promotional toolbar of the inbox sent from hubspot email automation. I don't really recommend it. Review Source Florencia S. Gerente de Desarrollo Used the software for: Less than 6 months ### "It's the best marketing automation all-in-one tool you've ever used!" April 25, 2018 5.0 Amazing! Pros This application has allowed me to create landing pages, manage the content of my web projects, receive SEO recommendations, measure the results of my online marketing actions according to the number of leads I capture and how many are converted with lead nurturing. It allows me to maintain my perfines is the social networks. It's really amazing! Cons It works very well if you have the resources to take advantage of it and make the assembly of the content factory they recommend. It does not have the ability to add multiple email addresses to a single contact record. It does not have any tool to join the information of the contacts of different organizations. Review Source PL Patrick L. President Human Resources Used the software for: 2+ years ### "HubSpot - The Marketing Automation Tool Every Small Business Should Have" April 13, 2017 5.0 HubSpot is an outstanding marketing automation tool that I would recommend to any small business owner like myself. The HubSpot platform allows you to optimize your website for enhanced SEO, create an effective content marketing plan, develop CTA's and landing pages that convert website visitors to leads and manage the entire sales funnel within their built-in CRM (no real need for Salesforce.com) HubSpot also has a world class customer support team that can help any business owner self-manage their marketing. They are almost like having your own virtual marketing team. I have never seen a more high quality group of customer service professionals. Pros Ease of use Customer support Customer educational resources Affordability Cons None Review Source Earland M. Music Producer Entertainment Used the software for: 1-2 years ### "It’s worth it" April 17, 2019 5.0 Pretty good I can’t complain Pros I use this every other week to keep me updated and for advice for marketing Cons It feels clustered with info as soon as you get passed it,it’s fine Review Source CS Caitlin S. Recruitment Marketing Coordinator Staffing and Recruiting Used the software for: 1-2 years ### "Manage Contacts and Email Efficacy" October 2, 2019 5.0 The chat boxes with customer support is incredible. Whenever I have a problem, they are quick to dig deeper and help me solve the issue. I have learned a lot thanks to HubSpot Academy and been able to improve the quality and contact to our leads. The workflows make life much easier and has saved lots of time. Once you have a fixed template, whether it be landing pages or emails, you can keep a consistent branding presence. Design Manager is difficult at first to use, and expensive if you do not have an in house design expert with CSS and design coding. Pros Email Marketing and Workflows. Easy to use and update. Cons Pay for each contact, connect email and contacts for reporting. Review Source Summer R. Trainer Education Management Used the software for: 1-2 years ### "Hubspot" May 21, 2020 5.0 Pros Hubspot allows the team to see each other’s daily progress. It keeps track of emails and calls. Cons There have been times where the contacts have come in as duplicates. Review Source OEO Ozan Emrah O. Business Analyst Information Technology and Services Used the software for: 6-12 months ### "Amazing CRM Tool" February 1, 2022 5.0 It is very helpful in overall. Pros It is very easy to manage customers and handle marketing campaigns. It is also very helpful on email tracking. Cons It is a little bit confusing on the UI side until one gets used to it. Review Source VR Verified Reviewer Sales Development Representative Computer Software Used the software for: 6-12 months ### "Things simpler" December 4, 2018 4.0 I really liked their support. The one time I had an issue they were very prompt to answer me and help me solve my issue. Pros Hubspot makes thing simpler. Whether you write from the app or from your email you can make sure that it will be logged and you don't have to do the work twice. Cons I cant call to some countries and the app for the phone is awful. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.