Who Uses This Software?

We power high-growth, high-volume enterprise businesses and the world's fastest growing brands.


Average Ratings

29 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Shopify
  • www.shopify.com/
  • Founded 2004
  • Canada

About Shopify Plus Enterprise eCommerce

Shopify Plus is making enterprise ecommerce simple, without the headaches. Shopify Plus gives businesses that make $1M+ in revenue the tools they need to grow and adapt, from high-volume brands to Fortune 500s. We empower merchants to sell online and off, across social channels like Facebook and Instagram and through marketplaces like Amazon and eBay.


Shopify Plus Enterprise eCommerce Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Catalog Management
  • Channel Management
  • Data Synchronization
  • Email Marketing
  • Inventory Management
  • Marketplace Integration
  • Mobile Commerce
  • Order Management
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Social Commerce

Shopify Plus Enterprise eCommerce Reviews Recently Reviewed!


Good Before Politics Got Involved

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Industry best user/checkout experience, industry best reliability, industry best customer support, fantastic user interface, great tools for automation, helpful merchant success managers who have experience, connections, and good advice...

The plus features are worth it and we use them daily: Flow, Scripts, Launchpad etc are so valuable to the business that it is hard to imagine going without them.

Cons: Shopify plus has been suspiciously slow to improve it's software when it will disrupt an existing "shopify app" in their app store. There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income. This is a weakness in their product design strategy and holds the app store back from being as good as it could be. This attitude has slowed improvements to core functionality like Discounts, Customer Communication, Upsells etc.

Shopify (and plus) also needs to take a more active role in safeguarding user/customer data when it comes to what is truly needed by apps. One malicious developer can compromise tens of thousands if not millions of shopper's information and there's almost no recourse or prevention. In the same what mobile apps ask for too much information on purpose---there are a lot of suspicious "free" apps on the store which appear to be there just to harvest user data.

Increasing and inappropriate "politicization" of terms of service in order to bow to the personally held political beliefs of Shopify executives---regardless of legality, payment processor terms etc.

Overall: Shopify Plus gets ONE STAR from me for customer service despite very good communication and support with everyone I've personally dealt with---sales, support, merchant development.

They get one star because they openly courted outdoor and shooting sport retailers for their platform, onboarding them with repeated assurances that Shopify wanted their business and would take care of them. Many of my friends in the industry preformed costly migrations to Shopify plus because of these overtures and were eager to get going on the platform.

Just a few months before Black Friday 2018, Shopify arbitrarily changed their terms of service to explicitly ban retailers offering anything to do with guns, or basically anything 'scary' like hatchets and knives. This change was not due to payment processor needs or issues of legality---all of these retailers were operating through their own gateways and were in full compliance with all applicable laws.

More importantly NO WARNING OR GRACE PERIOD WAS ISSUED. Overnight these retailers were left hung out to dry after paying tends of thousands---if not hundreds of thousands of dollars---to migrate over legacy systems and retrain staff.

This policy shift was arbitrary and counter to the repeated assurances provided retailers, and Shopify's longstanding stated positions. It was nothing less than a complete betrayal of these merchants who had believed in Shopify and trusted them with their bluishness. I'm am convinced other "purges" will follow.

Super easy unless you hit a feature wall

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I imagine 90% of people will find that their needs are met with the out-of-the-box software. The ease of ramping up is far beyond the competition. However, if your business needs go outside of expected ecommerce patterns, you hae to buy or build a kluge of custom plugins. Eventually we had to abandon Shopify to build our own platform, but we were well-served for a long time, and frankly I miss it.

Cons: Like most off the shelf software, it can't be everything to everyone. In our case, we couldn't build our mixed model of hardware/software onetime/subscription billing.

Overall: If I had thenpower to change pur business model to make Shopify work for us again, I would. If you just want to sell wisgets with a sweet custom store, look no further.

Capterra loader

Easy To Use & Great For Small Stores!

May 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many.

Cons: Shopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store.

Overall: Easy store setup

Shopify Plus is easy to use, accurate and bug free. Couldn't be happier with the software!

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Our team loves how easy it is to manage all our orders. From the customer experience of placing the order, to fulfilling and tracking data, Shopify Plus is a must-have!

Cons: It's hard to say a bad thing about this software. If I had to come up with anything, it would be that I'd like to see a better search function if products don't have item numbers. Ours don't, so when we enter the name of the product and the size, sometimes we're not sure if we're getting an accurate picture of how many pieces have been sold, or are left in stock, etc. Bu the problem is a small one compared to all the plusses.

Capterra loader

I love shopify plus!

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast!

Cons: from a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform.

Capterra loader

Basically a turnkey Ecommerce platform.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.

Cons: Can be cumbersome at times if you get into the CSS. If you are an advance user tho it becomes and non issue.

Overall: This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions.

Capterra loader

Dreamy compared to other platforms

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy! Having been on a different platform for 3 years that operated on a break + fix model (something breaks, we spend money + time to fix. That in turn breaks something else, more time + money to fix, and the cycle continues), this platform operates like a dream. We actually get to optimize our site and spend time testing functions and driving the business.

Cons: some limitations as it relates to promos + discounts. Cannot use more than 1 discount code at a time. Cannot store a credit in a customer account. Cannot edit an order (now you can, but there are limitations).

Capterra loader

Free Demo sold me right away!

Aug 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Free demo is good to get a taste of what it's about, and it sold me right away. I've used shopify before on personal, small projects, but this gives you tools to manage a much larger revenue stream and be confident in it. The platform is super easy to use if you have even a small amount of experience with eCommerce sites and operating them. You can get up and started very quickly, post new items very quickly, it's great!

Cons: Some issues with shipping customization that I had to find a workaround for, by updating pricing instead of shipping dimensions since you cant do that.

Overall: Awesome, if you're thinking about it, just go out and try their free demo, you've got nothing to lose. If you find it's more than you need, you can check out the other cheaper and free options.

I've worked with store management/owners who have used Shopify Plus.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It gives a lot of flexibility to larger businesses to have a great shopping experience for their customers, accumulate the data needed to manage their store, and a partner and app ecosystem that has great teams involved helping to solve real business problems.

Cons: Much like the other versions of the Shopify software, the cost of goods would be a very useful feature to be included.

I've used this product for over a year and LOVE it!

Mar 28, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify Plus has an extremely user-friendly interface. It's easy for shoppers to use, as well as account managers. It's also extremely easy to use the scripts editor when having promotional deals, which is an extremely important feature in retail.

Cons: I think overall this product is great. I don't have anything negative to say about this product, other than the price is a bit high for start up companies. They do allow for a free trial version which was very helpful in determining if this product was right for our company.

Capterra loader

Currently using Shopify Plus to run our E-Commerce website

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The front end of Shopify is really great. So many choices for templates to make a beautiful store. They are also dynamically upgrading the store and keeping pace with tech.

Cons: Reporting really stinks. They are in the retail business but offer very little in the way of retail reporting.

The most user-friendly eCommerce platform on the market.

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Shopify was one of the first few choices we made when starting the business and it has yet to let us down in its features or ease of use. It is also easy to manage products, inventory, and orders.

Cons: Almost nothing wrong with this platform because it is so easy to use and implement and you don't need a PHD to operate it.

Overall: Shopify let us implement our business model with ease and we've grown from 4 employees to 40 employees using this eCommerce platform.

I've been using Shopify plus for the last year, starting and getting everything was really easy!

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: It is really simple to use and fast forward to concentrate on your selling efforts, tons of apps to try and with the freemium model, you get to try a lot of them before even purchasing it.

Cons: There are parts that are not so friendly which really is important to take a look at, like being able to export your categories tree and compare it to your ERP catalog to see you have every product uploaded.

Capterra loader

Best Ecommerce Platform!

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how user friendly their platform is. I'm able to do everything I need from setting up items to advertising. I love that they already provide the most common analytics to help us drive sales. They have a very reasonable monthly subscription, which is awesome!

Cons: I think the only con I would see would be that some of the free templates need a little coding to get where we need to get it, but that is easily remedied by jumping on to their community forum or reaching out to their friendly customer service!

Capterra loader

More stable and scalable Ecommerce platform in the market

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great usability

Lots of features

Scalable and stable

No errors

Best app store

Big community

Lots of documentation

Digital Marketing ready

SEO ready

Cons: It's very close in terms of checkout development or integrations.

Specially for markets outside the US is pretty hard, almost impossible to integrate alternative local payment methods.

Overall: Our business was struggling with a bad ecomm development and we were able to relaunch with full capacities and functionalities in time record.

First month of operation we grew 10x only with our organic traffic.

My company upgraded to Shopify Plus for a year and didn't find the features worth the extra money

Feb 08, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: The Scripts Editor was the best part of Shopify Plus, especially around sales like Black Friday / Cyber Monday where you could do 'Buy One Get One' on special products

Cons: The limited special features of Shopify Plus can't be justified by the extra amount that they charge. We downgraded to the regular Shopify plan and don't miss anything.

Capterra loader

Great platform for ecommerce

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its well established name provides visibility on its own.

Cons: Customisation is somewhat limited, but it always works

Industry leader for a reason.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Industry leader for a reason. In my opinion, Shopify is the platform of choice for most ecommerce retailers, even those who are super technical.

Cons: The price continues to go up and up so make sure you evaluate whether you need Plus or regular shopify.

Best eCommerce Platform Out There

Dec 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify is intuitive and easy to use. There are never hang ups and it has all of the functions necessary for our business to execute at a high level.

Cons: You definitely pay for what you get and it a little difficult to navigate to the Shopify Payments detail as you have to go through settings/payment options to get there.

Overall: Shopify Plus Enterprise eCommerce is there best platform available for running eCommerce through a website. Before implementing, we went through demos from several eCommerce solution providers, and Shopify was by far the best options. Its integration and customization options set a hard to match standard for the industry.

Ecommerce Stores Look No Further

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were growing quickly and needed a better ecommerce platform than what we were using. The Enterprise version of Shopify is amazing! Uptime, speed and performance are all fantastic.

Cons: The price! It's much more expensive than traditional platforms. However, you get what you pay for.

Awesome ecommerce tool

Apr 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. What I like the most is the app that allows you to use almost ALL the features on your phone

Cons: I think the price is way too high compared to some other competitors, for instance WooCommerce by WordPress

This is good option if you're lacking engineers to build a good experience

Jul 19, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This allows marketing teams to handle their own promotions, change hero images, etc with a click of button and a visual editor. If you are lacking engineering resources, this is something you want to look into.

Cons: There's hardly any flexibility. If you want to do an integration with a vendor make sure the vendor plays well with Shopify. If it's not in their store you probably are going to have to build it out yourself. They also don't integrate with Sift Science anymore (of you're worried about fraud) and various other vendors.

Capterra loader

Easy to work, complete documentations and manuals, good support, best price in the market.

Jan 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I most like on this platform is the community. You can easily contact and connect with someone that has the knowledge. Other point is the apps that you can connect. Several of them are free.

Cons: The lack of options in the product information and no deep log information when manage error it is something that I least liked. There is not free version of the system, that is also something to take in consideration

Capterra loader

One of the Best Ecommerce Platform!

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Shopify Plus is very user-friendly interface, very easy to manage for technical and none technical people, marketplace is a plus that Shopify offers where you can install and setup any plugin or theme that you couldn't get from Shopify itself.

Cons: Everything is good in Shopify except their pricing plan and their transactions fees which for me is little bit high.

The premier ecommerce platform!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive and easy to use. Customer service is great and the apps for the platform are awesome as well.

Cons: Sometimes it's a little tough figuring out certain features but overall nothing really bad to say. If there is a problem or you're stuck just call customer service.

Overall: We were able to streamline our ecommerce platform and have another avenue for our customers to purchase goods us.

Shopify is a great modern platform for e-commerce

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Shopify Eco system contains plenty of partners and API's to other solutions. It allows flexibility and fast implementation.

Cons: If you need a multi-site solution, Shopify + can answer that only by cloning the solution for every site.

Overall: Fast implementation, value for money

Shopify Plus has been a total upgrade!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like the ease of use, especially with the many new options for running reports on sales and income, top sellers, and other monthly reports.

Very common in startup ecommerce bussines

Sep 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to create your ecommerce website and sell your products/services

Cons: The domain is typically shopify.xyz instead of a creadible website

Sleek Appearance

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how clean and neatly put together it makes websites turn out.

Cons: I dislike nothing noteworthy about this software, if I'm being totally honest - just little things relating to personal preference.