# Page 3 | Shopify Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Shopify Plus the right eCommerce solution for you? Explore 121 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171845/Shopify-Plus/reviews --- Shopify Plus 4.7 (121) [View alternatives](https://www.capterra.com/p/171845/Shopify-Plus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Shopify Plus ## Showing most helpful reviews Showing 51-75 of 121 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Bonnie J. Ceo Retail Used the software for: I used a free trial ### "Yeah look not much different to not plus " February 18, 2023 4.0 Pretty positive besides my site being hacked Pros I like the features that are offered for the platform and I really like the integrations you can use in the software. Cons I just don't think it's worth the money and It's not much different to the non plus version. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Shopify Plus Well I honestly didn't I turned to wix in the end. Review Source GC Gregg C. VP Sporting Goods Used the software for: 2+ years ### "Shopify Plus makes selling online easy, but it’s not cheap." February 9, 2021 5.0 Shopify pulled us out of on-line store hell. We started with a custom-built site that never worked. Then we changed to Wordpress, which always broke with updates. Then we tried Shopify and were surprised how simple it was. We got up and running in no time, and as we’ve upgraded our presentation and marketing game over the years, the jump to Shopify Plus helped us stay ahead of the game. Pros It’s robust and customizable when still being eminently useable for people who don’t consider themselves computer geniuses. The support that comes with Plus is hard to beat - dedicated support lines and a personal company rep to shepherd you to success. Cons It’s not cheap. If your on-line store isn’t selling $100k/month or more, it might make more sense to stick with the basic Shopify options. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) We didn’t have the technical expertise to keep running Wordpress, especially when it broke after updating or adding any extensions. Review Source JH JAIME H. Business Development Consultant Sporting Goods Used the software for: 2+ years ### "Best E-Commerce Option" June 15, 2021 5.0 Loved it from the first demo. Were not planning on moving the website, but once we saw Shopify Plus in action we had to have it. Didn't believe how easy the implementation would be, and it was. Pros Everything about the UI is intuitive. It is simple, clean, and easy to navigate between modules. It smoothly fits to any screen size, which is a large pain point with most competitors. Even the onboarding is pretty painless, which is very rare. Cons In all honesty there was nothing and this is the only piece of software I have every worked with I would say that about. Switched from [Magento 2 Product Designer](https://www.capterra.com/p/197472/Magento-2-Product-Designer/) The Shopify demo sold us and we never looked back. Review Source Sabino Eduardo Q. Freelancer Graphic Design Used the software for: 1-2 years ### "Shopify Plus una plataforma escalable y personalizable" February 23, 2023 5.0 Pros Shopify Plus me encanta por su escalabilidad y la personalización que ofrece la plataforma, lo que me permite adaptar mi tienda en línea a mis necesidades específicas. Además, las herramientas de automatización me permiten simplificar procesos y ahorrar tiempo, y el soporte prioritario 24/7 es muy bueno. Así mismo, tiene la capacidad de integrar sistemas empresariales y personalizar APIs. Cons Podrían agregar herramientas de edición de código más avanzadas y opciones de personalización para usuarios más experimentados. Review Source VR Verified Reviewer VP of eCommerces Health, Wellness and Fitness Used the software for: 2+ years ### "A quick start platform that is easy to outgrow" March 4, 2021 3.0 Shopify is not transparent about up times and site outages. The platform also has issues with basic data and calculations. I've noticed that our conversion rate is often off by a significant amount. When I talked with their support team about this, I was told that they would submit a ticket. Pros It's quick and easy to setup a Shopify+ store Cons It's quick to setup but a number of the advanced feature needed for modern Ecommerce are bolt on point solutions that vary greatly in quality and manageability. Review Source Jason B. Director of Marketing Retail Used the software for: 2+ years ### "Easy To Use & Great For Small Stores!" May 10, 2018 5.0 Easy store setup Pros Shopify Plus is great to use for the serious business owner. It allows you to set up a shop and start selling very quickly which is very appealing to many. Cons Shopify seems to have been built for very small size stores. While this is great for some, it is horrible for others. They also do not have any built in way to set up shipping based on product dimensions so if you have multiple products with different dimensions this is probably not the best website platform for you. Seems that we have to use many "work arounds" just to make things like shipping work. It can be a huge pain if you have a big store. Review Source JS Joseph S. Marketing Wholesale Used the software for: 2+ years ### "Great Ecommerce Platform" April 26, 2022 5.0 Shopify Plus is a great tool to sell our products online. All of our Shopify Merchant Success Managers have been great nad very helpful, I would recommend Shopify Plus to anyone! Pros Shopify Plus is easy to set up and easy to use. Import of products for product addition and updates is easy enough to use and very helpful. Charge customer cards and communicate with customers right in the admin panel. MANY apps to do just about anyhting that you want. Cons Editing code and updating some aspects of the website are not so straightforward but not impossible to figure out. Reason for choosing Shopify Plus Larger company with more positive reviews and fit our vision better Review Source Luis Daniel R. Consultor en Tecnologías de Marketing Digital Marketing and Advertising Used the software for: 2+ years ### "I love shopify plus! " December 12, 2018 5.0 Pros I like how quickly you can build an online store with trusted security and speed, also being a plus+ customer allows you to get dedicated customer support and access to apps that can help you to automate your store or create very custom promos using Ruby programming language. It's a platform to scale your bussiness very fast! Cons from a web developer perspective, I don't like that there's no built-in GIT control over the themes, there are many external options to do that but it would be great to build some control versioning between themes inside the shopify platform. Review Source Eduardo Q. Ingeniero de Sistemas Design Used the software for: 1-2 years ### "Shopify Plus ideal cuando tu negocio empieza a crecer." December 16, 2022 5.0 Pros Me gusta mucho Shopify Plus porque tiene todo lo necesario para comenzar a nivel empresarial. Si tu negocio empieza a crecer y necesitas crear una experiencia de comercio electrónico completa Este complemento es la solución. Cons El producto tiene un precio elevado y en un primer momento esto puede hacerte dudar para implementarlo, pero pasado esta etapa te das cuenta de que merece la pena pagarlo. Review Source CC Catrina C. E-Commerce Marketing Manager Retail Used the software for: 1-2 years ### "Lots of room to grow" October 13, 2022 5.0 It's been a great experience, being a plus customer, we are moved to the head of the line when reaching out to support - and always have someone available to help. Pros It was easy to setup - especially compared to competitors and we have plenty of room to grow within the software. Cons Some aspects can be a little confusing or intimidating without proper training. Switched from [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Limitations of the platform. Review Source Jay T. Student Computer Software Used the software for: 6-12 months ### "Best solution to make store online" June 16, 2021 4.0 Overall it is the best platform to start the store online in Shopify Plus. It gives the most immersive experience of opening the store online. We can manage our product easily and effectively way on it. Pros The price of Shopify plus is the most affordable. Customization in the backend is more in Shopify plus. The support of Shopify plus is awesome. Cons Shopify plus take some fees for international payments. There is require some prior knowledge of Shopify basics to start with. Review Source VR Verified Reviewer CTO Retail Used the software for: 1-2 years ### "Overhyped and only useful for small companies" December 1, 2022 3.0 Pros It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further. Cons Very restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution. Alternatives considered [BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Review Source VR Verified Reviewer Marketing Technologist/Campaign Manager Apparel & Fashion Used the software for: 2+ years ### "Excellent basic eCommerce platform" April 17, 2019 5.0 Pros Out of the box, it's everything you need to get started at an enterprise level. The app store provides you with basically everything else an eCommerce business would need to create a rounded off website experience. Love the omnichannel integrations built in - saves a lot of time. Cons Some of the capabilities that are apps probably should be holistic. I don't love how the native emails are laid out either. You can't create custom ones and therefore Shopify really pushes MailChimp and other integrated ESPs. Review Source Dane M. Customer Support Rep Consumer Services Used the software for: 1-2 years ### "Great tool!" July 22, 2022 5.0 Shopify Plus is a very important tool at work, I use it a lot and it has been very useful. Pros I am able to use Shopify Plus on multiple webpages while handling 3+ customers at once. This has made handling multiple customer a very easy. Cons Sometimes when you are signing in, you are forced to do an insane number of reCAPTCHAs. Review Source PF Peter F. Owner Marketing and Advertising Used the software for: 1-2 years ### "Perfect for Small-and-Medium Businesses" July 25, 2019 5.0 Pros \-Ease of use (my team loves the UI of the Shopify Plus back end far more than WooCommerce) -3rd party integrations galore -Really clean theme + shopping experience -Integrates with Lightspeed POS + Shipstation + Accumula for a powerful omnichannel setup Cons \-The CMS and page building leaves a LOT to be desired compared to WordPress (though that was to be expected) -A little pricey Alternatives considered [Magento BI](https://www.capterra.com/p/167535/Magento-Business-Intelligence/) Reason for choosing Shopify Plus Price, price, price. Magento + NetSuite was STUPID expensive compared to our setup, which I would argue is 82% as effective. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Not as many 3rd-party integrations, nothing that could really do omnichannel well. Review Source Anthony R. Director of Digital Strategy Used the software for: 2+ years ### "Basically a turnkey Ecommerce platform. " April 19, 2018 5.0 This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions. Pros This is hands down the easiest platform to use if you are looking to get an Ecomm site up in running quickly and have it look/ work right. Tons of plug ins to help increase conversions. Cons Can be cumbersome at times if you get into the CSS. If you are an advance user tho it becomes and non issue. Review Source Carla M. Consultora SEO Design Used the software for: 1-2 years ### "Ideal para el comercio electrónico a nivel empresarial" December 27, 2022 5.0 Pros Shopify Plus es una solución adecuada para comenzar a nivel empresarial. Su implementación no es compleja y te ayuda a crear una experiencia muy eficiente y completa para tus clientes. Además, su arquitectura escalable crece automáticamente según el tráfico y el uso. Cons El precio es algo elevado, quizás puedan revisar este aspecto y realizar algunos reajustes. Review Source Jake C. Small Business Owner Arts and Crafts Used the software for: 6-12 months ### "Free Demo sold me right away!" August 10, 2018 5.0 Awesome, if you're thinking about it, just go out and try their free demo, you've got nothing to lose. If you find it's more than you need, you can check out the other cheaper and free options. Pros Free demo is good to get a taste of what it's about, and it sold me right away. I've used shopify before on personal, small projects, but this gives you tools to manage a much larger revenue stream and be confident in it. The platform is super easy to use if you have even a small amount of experience with eCommerce sites and operating them. You can get up and started very quickly, post new items very quickly, it's great! Cons Some issues with shipping customization that I had to find a workaround for, by updating pricing instead of shipping dimensions since you cant do that. Review Source VR Verified Reviewer Assistant Director and Marketing Manager Retail Used the software for: 2+ years ### "Absolutely love Shopify Plus" February 17, 2023 5.0 Overall it's helped us with growth, which has been amazing. Pros The support! I absolutely love Shopify Plus, Shopify in itself so easy to implement for several years but now with all the integrations everything has gotten easier. Also, the support from our specialists has been outstanding. Cons Purchasing additional apps, to implement certain features. It can be expensive to do this. Review Source SD Stacy D. Responsable e-commerce Apparel & Fashion Used the software for: 2+ years ### "Très bon CMS " November 21, 2023 5.0 Pros C’est un logiciel intuitif qui permet de gérer son catalogue produit très facilement. Cons Il ne permet pas de faire des mises en page très poussées sans avoir à passer par un développement. Review Source VR Verified Reviewer Business Development Manager Used the software for: 2+ years ### "I've worked with store management/owners who have used Shopify Plus." July 11, 2018 5.0 Pros It gives a lot of flexibility to larger businesses to have a great shopping experience for their customers, accumulate the data needed to manage their store, and a partner and app ecosystem that has great teams involved helping to solve real business problems. Cons Much like the other versions of the Shopify software, the cost of goods would be a very useful feature to be included. Review Source Rebecca K. Sales Director Retail Used the software for: 1-2 years ### "I've used this product for over a year and LOVE it!" March 29, 2018 5.0 Pros Shopify Plus has an extremely user-friendly interface. It's easy for shoppers to use, as well as account managers. It's also extremely easy to use the scripts editor when having promotional deals, which is an extremely important feature in retail. Cons I think overall this product is great. I don't have anything negative to say about this product, other than the price is a bit high for start up companies. They do allow for a free trial version which was very helpful in determining if this product was right for our company. Review Source Danielle M. President/CEO Used the software for: 2+ years ### "Currently using Shopify Plus to run our E-Commerce website" April 19, 2018 5.0 Pros The front end of Shopify is really great. So many choices for templates to make a beautiful store. They are also dynamically upgrading the store and keeping pace with tech. Cons Reporting really stinks. They are in the retail business but offer very little in the way of retail reporting. Review Source VR Verified Reviewer Senior Director of Ecommerce Apparel & Fashion Used the software for: 2+ years ### "Perfect Platform for Growing Fashion Businesses" March 20, 2019 5.0 Excellent platform, would happily recommend to anyone looking for nimble, stable platform for their online business. Pros Extremely easy to implement. Build took 3 months. Launch was anticlimactic and backlog of tasks were minimal. Cons There are some limitations on how much you can customize it, but it's not a dealbreaker. Review Source AhP Anne helene P. Directrice commerciale Retail Used the software for: 2+ years ### "Simplifiez vous la vie, utilisez Shopify Plus" November 29, 2022 5.0 Pros De très nombreuses fonctionnalités qui simplifient le quotidien en matière de gestion e-commerce. Cons Un certain temps pour tout configurer mais les nombreuses applications rendent ce logiciel complet et performant Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.