---
title: "NonProfitEasy Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about NonProfitEasy Software - reviews, pricing plans, popular comparisons to other Nonprofit CRM products and more."
source_url: "https://www.capterra.com/p/171851/Fundly/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 NonProfitEasy Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

NonProfitEasy

## What is NonProfitEasy?

NonProfitEasy (formerly Fundly CRM) is an all-in-one system that helps small to mid-sized nonprofits manage their contacts, donors, members, events, pledges, grants, & program recipients. Includes automated workflows, native newsletter functionality, online integrations, integrated e-store, Point-of-Sale app, & more. Built in Smart Dashboards, 170+ default reports, and robust custom reporting give users access to key analytics in all areas. A truly “does it all” solution for an affordable price.

## What is NonProfitEasy used for?

[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/)[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

71%

Neutral

12%

Negative

16%

Starting price

$1000

Usage Based, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for NonProfitEasy?[Manage this product listing](https://www.g2.com/products/nonprofiteasy/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### NonProfitEasy

3.8 (49)

VS.

[4.4 (190)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/)

Starting Price

$1000

Usage Based, Per Year

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (49)

Ease Of Use

4.4 (190)

Value For Money

3.8 (39)

Value For Money

4.4 (150)

Customer Service

4.0 (46)

Customer Service

4.5 (170)

## NonProfitEasy alternatives

[4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.4 (132)](https://www.capterra.com/p/144095/Sumac/reviews/)

Starting price

$179.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## FAQs about NonProfitEasy

Overview

### Which roles and teams benefit most from NonProfitEasy?

NonProfitEasy is most used by executive directors, founders, and nonprofit directors who need visibility into fundraising, donor activity, and organizational operations. Development and fundraising teams manage donor records and campaigns, while office, finance, program, membership, events, and communications staff coordinate administration, reporting, engagement, and outreach.

Answer based on 43 reviews

Overview

### What company size and specific industries is NonProfitEasy built for?

NonProfitEasy is designed for small- to mid-sized nonprofits with annual revenue between $100K and $6M. It is especially suited to human service agencies, arts and cultural organizations, museums, and foundations that need an all-in-one system for nonprofit operations.

Features and Usability

### What are the key features of NonProfitEasy?

NonProfitEasy includes core nonprofit CRM features for contact and donor management, donation tracking, and recurring giving. Fundraising tools cover campaign management and campaign analytics, while event management supports registrations and ticketing. Customizable fields, online forms, email communications, and customizable reports help organizations tailor records, outreach, and reporting.

Answer based on 22 reviews

Integrations

### Which third-party tools and platforms does NonProfitEasy integrate with?

NonProfitEasy integrates with 10 third-party tools for fundraising, scheduling, email, analytics, and web publishing. Key integrations include Double the Donation, Google Calendar, Google Maps, Mailchimp, Microsoft Power BI, Stripe, WordPress, and Zapier, plus VolunteerEasy and Ujoin for nonprofit event and volunteer management.

Answer based on 9 reviews

Getting Started and Support

### How easy is it to onboard and train a team on NonProfitEasy?

NonProfitEasy offers live online training, webinars, documentation, and videos for team onboarding. Reviewers report that volunteers and everyday staff can often begin using core functions with little formal training, while administrators and report builders need more time. Recorded tutorials, weekly webinars, and drop-in sessions help teams learn its broader feature set.

Answer based on 11 reviews

Getting Started and Support

### What customer support options does NonProfitEasy offer, and how do users rate the experience?

NonProfitEasy offers email/help desk, FAQ/forum, knowledge base, and phone support. Many users describe the support team as timely, knowledgeable, patient, and helpful during onboarding and complex tasks. Some users report delayed or insufficient responses, reliance on written instructions or webinars, and frustration when technical issues remain unresolved.

Answer based on 15 reviews

Features and Usability

### Is NonProfitEasy easy to use for nonprofit teams?

NonProfitEasy provides an accessible nonprofit CRM for donor management, communications, and everyday data entry. Small nonprofit teams often find setup, training, and volunteer access manageable, while organizations with advanced reporting, household records, or imports may face a steeper learning curve and need support to navigate less intuitive workflows.

Answer based on 22 reviews

Features and Usability

### How easy is the NonProfitEasy user interface to navigate?

NonProfitEasy offers a functional interface that brings donor records, campaigns, and communications into one workspace. Fundraising teams value the clear data-entry screens, website connections, and visual campaign tools, but some users find navigation slow or confusing, particularly when building reports, adding media, managing events, or resolving account-access issues.

Answer based on 12 reviews

## Features

AI summary

Based on 3,186 Nonprofit CRM reviews

Capterra data shows that buyers of fundraising software rank the following features as their top priorities:

-   **Credit Card Processing** (**70%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**64%**)
-   **Payment Processing** (**64%**)

NonProfitEasy supports all three of the features reviewers rate highest: **Credit Card Processing**, **Electronic Payments**, and **Payment Processing**. Together, these capabilities help organizations accept donations in more ways, process transactions reliably, and manage incoming funds more efficiently, allowing teams to improve the donor payment experience and keep fundraising operations moving smoothly.

Payment Processing

3.7 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Donor Management

3.8 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Campaign Management

3.7 (7)

28.57% of 7 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

For Nonprofits

4.3 (12)

66.67% of 12 reviewers that rated this feature as important or highly important

Software specialized for non-profit organizations

Donation Tracking

4.4 (11)

72.73% of 11 reviewers that rated this feature as important or highly important

Track and view detailed financial donation history made by contacts and members

Online Giving

4.1 (10)

90.00% of 10 reviewers that rated this feature as important or highly important

Outlet for members and visitors to submit donations electronically

NonProfitEasy 65 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Auction Management: Allows businesses to create and manage auctions.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: Track and view detailed financial donation history made by contacts and members
- Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
- Dues Management: Track and collect membership dues
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Gift Matching Management: Ability to match gifts through the system
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Grant Management: Monitor application statuses, proposals and award funds
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: Outlet for members and visitors to submit donations electronically
- Payment Processing: Accept, record, and reconcile financial transactions
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Reporting: Active reporting of data and metrics
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

3.8 (48)

3.8

Based on 48 reviews

## Pricing

Value for money

3.8 (39)

Free Trial

Basic

$1,000

Usage Based,Per Year

Value for money

3.8 (39)

3.8

Based on 39 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[

Ujoin](https://www.capterra.com/p/182558/Ujoin/)[

Double the Donation](https://www.capterra.com/p/250318/360MatchPro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.0 (46)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (46)

4.0

Based on 46 reviews

## User reviews

Overall rating

3.8

Based on 49 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(20)

4(15)

3(6)

2(2)

1(6)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Digital Campaign Executive

Used the software for: Less than 1 year

### "Great online tool for fundraising"

4.0

July 26, 2019

Pros

Easy to use for crowdfunding, able to share links on whatever platform.

Cons

It does what it needs to do, so doesn't have any cons for me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Membership & Events Coordinator

Used the software for: 1-3 years

### "Our experience with Fundly software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2021

My experience with Fundly has been mostly positive. There are frustrating times to be sure, but customer support has been very helpful in guiding me through the difficult moments.

Pros

As a nonprofit, CRM software is critical to managing and keeping donors and members. We started using Fundly about a year and a half ago, and it has greatly improved our donor and member management.

Cons

Starting to use the system was a MAJOR learning curve. It was a lot of work to switch from our previous system and to learn all the procedures. I was fortunate that this occurred during the pandemic, when I had a lot of time to spend on webinars and demos. Otherwise, I don't know how I could have implemented it. I am still trying to fully understand the ins and outs of pulling reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Database Manager

Used the software for: 3-5 years

### "Fundly Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

July 1, 2021

Pros

Fundly works well with Donor and gift management. It allows for specific tracking of gifts.

Cons

Fundly could improve on their email template side. We receive complaints from users that our emails go off their screens. Their event module is simple if that could be more complex that would be helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Director

Used the software for: 3-5 years

### "Fundly is our home base, and a home run. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2021

My experience with Fundly is great and I would highly recommend it to any other nonprofit looking for a CRM option.

Pros

As a nonprofit executive director, what I like most about Fundly is how full of a picture it gives - with people, with our fundraisers, and with events and programs. I love that I can compare campaigns from year to year. I love that in once place I can see my communication history of any given person, what events they attended, their household relationships, what programs they participated in, and more. Once of my favorite features is the Custom Data Sets functionality. As the name suggests, this allows me to track things that are very specific to our organization, like whether or not a person is interested in woodworking. To make this even better, Fundly integrates with some great third-party apps to make our workflow even more efficient, like Zapier and Quickbooks for example. I could go on and on. One last thing I'll mention that makes Fundly stand out from the other CRMs is the access and responsiveness of their customer support. Not only are support tickets responded to in a timely manner, but there is also a daily drop-in support over zoom where you can get the help you need in that moment.

Cons

Ok fine, there are some things about Fundly that are frustrating (though more often than not I find out the root of the problem is a user error, admittedly). The reporting logic and interface is confusing to me. I don't love the interface for adding photos and media to communications. I haven't found a great way to manage committees with staggering terms and roles. And lastly, I find the Volunteer Easy side of things more complex than we need, and therefore more expensive than feels worth the extent to which we use it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder/CEO

Used the software for: Less than 1 year

### "Love Fundly"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2021

Excellent

Pros

I love all the all-in-one aspect of the software. I dont have to go to one place to organize volunteers, another for donation and fundraising, etc. It is all available in this one system! Also, customer service is great! There is a lot you can do with the software, therefore, there is a learning curve that comes along with it. However, there is training provided for on-boarding, recorded webniars that you can access to learn the ends/outs of different parts of the system, weekly free live webinars offered, and free weekly drop-in sessions to ask question! I love the recorded webinars so much that I recently found myself telling another company, from whom I made a recent purchase, that they need to be like Fundly!

Cons

All the different aspects of the system adds to its value but also to your learning curve. However, they have what I need and if I don't learn it at Fundly, I still have to learn it somewhere! Might as well be at a place that offers a variety of resources and great customer service to help with the process! And if I can learn it, trust me, anyone can!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Administrative Manager

Used the software for: 1-3 years

### "Alzheimer's Family Organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2021

As a 501c3, we are always looking for reasonable ways to increase our donations. Fundly has offered us a cost efficient program to offer us better record keeping for the whole staff to view real time. This program has also assisted us with analyzing our fundraisers to determine which are best.

Pros

My Organization decided to integrate our records on our own. However, any hiccups we had - Fundly offered us the support we needed. We like the user friendly platform and the immediate support answers most.

Cons

Although the templates in Fundly are very useful - I would like to be able to customize more information for the events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Director

Used the software for: 3-5 years

### "I am a satisfied customer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 31, 2020

Pros

It is specifically designed for nonprofits and fundraising, and is priced according to modules. So when we first started 7 years ago, we could start with only the modules we were ready to use and after that we built capacity to grow and expand and add new modules for more complex fundraising and donor management. I also appreciate that this database is not static. It is highly customizable and the company is always adding new features according to users' feedback.

Cons

I was not happy about the price to incorporate events and ticketing. The other complex task is importing and exporting lists and searches to Microsoft Word and Excel. But once you learn how, it is easy enough. Also they have implemented continuous improvements according to user feedback.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

MM Program Administrative Operations Manager

Used the software for: 3-5 years

### "NonProfitEasy Lives Up to Its Name"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 24, 2020

In addition to using NonProfitEasy as our general contact management system, we use it for outgoing communications (newsletters, reminders, alerts, updates, etc.), for recording and tracking all aspects of the mentorships and advocacy team cases in our program, for storing contact related documents, donors and donation tracking, and for reporting purposes. NPE is very user-friendly so our volunteers can log in and help out without any oversight or formal training. Additionally, security levels allow us to provide access to volunteers without the fear of potentially exposing some of the sensitive client information contained in our database. Every member of our staff, and every department in our organization uses NonProfitEasy. The majority of our staff members work as satellites of our headquarters, on school campuses and from home offices, so NonProfitEasy is a necessary and integral part of managing and running our organization. Our staff members can pull up information on any of the participants or supporters of our program, from their laptops or iPads, while in the field. No

Pros

Because our organization runs a mentoring program, the mentor module is the most impactful feature of NonProfitEasy for us. It allows us to track the mentoring relationship from match to closure as well as the participating individuals and all of their information and relationships. There is no other product on the market which contains all of the elements and features of NPE, and we would be lost in the land of spreadsheets without it.

Cons

Like any CRM, NonProfitEasy has its quirks, but honestly, any issues we have had along the way were minor, included as "feature requests" and have been resolved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Development Officer

Used the software for: 3-5 years

### "NonprofitEasy Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 29, 2021

NPE has been a useful and reliable tool to help us keep a contact database of our community as well as providing the streamlined tools we need to accept and process our donations. The customizable options mean we can tailor the database to our needs. The training and support is really good. NPE has many features we don't use right now, but I'm sure they would be very useful to other organizations.

Pros

Aside from the report feature, the product is fairly easy to use with frequent helpful updates to the software. The NPE team seems to be responsive to what users need and want. Their help and support team is top-notch and thorough. They respond very quickly to requests for help via the support ticket function and they check back in to see if further assistance is needed. They are unfailingly polite and helpful. The ability to pop in to the online in-person help session is a special feature, even if we don't use it very much. The monthly help sessions are valuable, especially for new users. The support library is also very useful, though I wish it was more up to date. I'm sure it's hard to keep up with frequent changes.

Cons

The report feature can be distressingly opaque. Creating and generating reports used to be a much easier process before the migration to Fundly a few years ago. Our organization needs are such that we mostly have to create non-default level reports. At the beginning, the learning curve for creating reports was very steep. Reports that had been easy to generate in Fundly were no longer easy to create. A user can't "intuitively" figure out how to write a report. You definitely need a more rigorous level of training to get even a beginner's grasp of the reporting feature. I somewhat frequently need to ask for assistance to explain why a report isn't gathering or is leaving out data.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Volunteer CRM Consultant/Bookkeeper; Former ED

Used the software for: Less than 1 year

### "A CRM System That EVERY NonProfit Should Have!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 4, 2021

NonProfitEasy (NPE) has completely transformed our organization's ability to manage donors, track donations, send communications, simplify bookkeeping and work together as a team. NPE’s smooth, integrated workflows have replaced our piece-meal processes and clunky work-arounds required by our old non-integrated systems. Uncountable hours have already been freed up and redirected towards donor cultivation, personalized fundraising strategies and furthering our mission. I only wish we had known about NPE years ago.

Pros

Every piece of data we could dream of associating with a donor is all in one place, is customizable, and is integrated with their entire donation history. And it is all at our fingertips and easy to segment and report on in multiple ways. NPE’s simple, intuitive user interface combined with our website integration has made data entry and management a breeze. Daily and weekly automated reports, emailed directly to our management from NPE, keep them in the loop wherever they are. We configured NPE to match the financial structure of our accounting system - now we simply export donation records from NPE and import directly into that system. A tremendous amount of time and energy has been freed up, and human error is practically nonexistent. NPE surprises our team on a weekly basis as we keep discovering more and more functionality to further improve our internal processes. This system not only handles what we do today, but will accommodate our needs as our organization grows. Finally, NPE’s outstanding Support Team is knowledgeable and attentive, and always willing to go the extra mile to help and guide.

Cons

The reporting module is so comprehensive and vast that it takes a bit of time to learn. But help is always there from the Support Team and online library. Although I struggle with it sometimes, I appreciate having so much functionality available to grow into little by little.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/171851/Fundly/reviews/)

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