# Page 2 | NonProfitEasy Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is NonProfitEasy the right Fundraising solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171851/Fundly/reviews --- NonProfitEasy 3.8 (49) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of NonProfitEasy ## Showing most helpful reviews Showing 26-49 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Katie H. Accountant Primary/Secondary Education Used the software for: 2+ years ### "Good for smaller nonprofits" June 7, 2021 4.0 Pros Donation entry is easy, and tracking donations year to year with campaigns is super helpful. Cons The custom reporting features are difficult to use. It is very hard to get the correct fields input to the report to get the info you want. Review Source DR Dan R. Director of Communications Civic & Social Organization Used the software for: 1-2 years ### "AGREED: Stay Away!" September 12, 2018 2.0 We continue to have problems that have lost us thousands of dollars. The response we get from company reps is more about protecting Fundly than solving problems. The previous staff at our nonprofit must have selected Fundly based on expected costs, but the reality is that the opportunity cost and real costs are literally threatening the survival of our organization. Pros A few things are easy, but a lot is lacking, and for end users, the system is very frustrating. Cons We do events nearly every week and have to field dozens of calls and emails each week from people who are not able to register due to confusing user experience, timeouts, and technical issues. When people want to reset their password, they often don't get the reset message. Monthly members/donors keep getting kicked out by the system, so we often get people who think they're still members, but the system won't recognize them. When we try to fix this on the back end, it doesn't "stick." Reporting is frustrating and often inaccurate, especially around events and membership. The customer service is defensive and usually insists that there isn't a problem. Review Source CO Christine O. Administrator Used the software for: 2+ years ### "Overall, we have had a great experience with Fundly. Lots of great features and amazing support." May 25, 2017 5.0 More automation of recurring donations. Great for managing our events. Peace of mind knowing that support is available and responsive. Pros The best thing about Fundly is their customer support. A great system is nothing without support to get you up and running and help you when you have a question. Their webinars are great, especially the Friday drop-in webinar. I also like how it helped us get our recurring donations mostly automated. All I have to do is go in and click to send the acknowledgment emails. They also have great ways to recieve donations and event registrations online. The donation widget we have on our website definitely increased our online donations. Cons The reporting feature can be hard to learn. It's very powerful and can do a lot when you get up to speed but the learning curve is steep. Luckily, they have the Reporting Huddles. I have gotten a lot of help from going to those. Review Source KT Kim T. Director Non-Profit Organization Management Used the software for: 2+ years ### "Run away as fast as you can" June 29, 2021 1.0 When i left Fundly, i never looked back. It was such a HUGE relief! Pros The only pro is cost. They are inexpensive. But that "cheap" price tag will cost you far more than you want to pay, in frustration, time lost, headaches, and employee frustration Cons Speed was a HUGE issue. It tooks minutes to load a simple donor record. So HOURS are spent just watching their green circle spin and spin and spin. Reason for choosing NonProfitEasy Price Review Source KS Krisi S. Systems Coordinator Individual & Family Services Used the software for: 2+ years ### "Fundly Review" June 29, 2021 5.0 Very good. Anytime I need a question answered, I get a response within 24 hours... usually faster than that though. Customer service is very good. Pros I like that I can run any kind of report that I would like and can customize the data to track anything I need tracked. Cons I wish there was a user guide that I could have used instead of having to call tech support when I had a question. Alternatives considered [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Reason for choosing NonProfitEasy Pricing Review Source JE Jerry E. Board Member Non-Profit Organization Management Used the software for: Less than 6 months ### "Review of Non-Profit Easy" June 23, 2021 5.0 We had a mix of systems that were not integrated. Our number one goal was to have integration. Fundly does this very well. We are also a small organization and cost was a big issue to us. Fundly gave us all this integration and functionality at a very low price compared to other options. Pros This software has features and functionality that much more expensive software has and even beyond. The integration of web pages, finance, fundraising, donor management, marketing and communications, events are normally only found in far more expensive software. The set-up is straightforward and our migration went smoothly. Cons The e-store function is the weakest function and only has basic functionality. Mosty functions like being able to include item cost, track profit, supplier information and more would make this function more usable. We have a gift shop where this additional functionality and data is needed. For those who need bare basic store functionality it works fine. Review Source JP John P. Demand Reduction Non-Profit Organization Management Used the software for: 1-2 years ### "Decently Priced, Functional for Those with Some Technical Knowhow" March 25, 2021 4.0 Overall support has been tremendous. I have never had a question that didn't get answered by the team quickly - even if they could not do what I was asking. They are incredibly knowledgeable and have helped me get what I need done so many times. Pros What I like most is the ability to keep up with all of our contacts in one location. Cons Reporting is quite a challenge if you want to create a custom report. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) Review Source MK Mari K. Office Manager Recreational Facilities and Services Used the software for: 2+ years ### "Works well for our needs" April 15, 2021 4.0 Pros We mostly use it to keep track of memberships and our mailing lists. Their support is fantastic. Cons The price is the biggest turn off. As a nonprofit every penny is pinched and stretched. I believe it's a good product for the price. When we were shopping around I didn't find anything better but I cringe every time I think about how many donations we need to receive in order to pay for the system that keeps track of them. Review Source JP Jessica P. Executive Director Construction Used the software for: 6-12 months ### "Happy with Nonprofit Easy" March 24, 2021 4.0 We subscribe to both Nonprofit Easy and Volunteer Easy with Fundly. There is definitely a lot more support available for Nonprofit Easy and because of that I feel more comfortable using Nonprofit Easy. We like that the two databases are integrated, it allows for additional segmenting and targeted communication. Pros You can track donors and campaigns, manage events, set up communication streams. Great customer service. On demand tutorials and drop-in learning sessions really help you get started. So many features. I'm still discovering new things I can do with Nonprofit Easy and they keep adding features, like text to give. The cost is reasonable and any additional fees for processing are minimal. Cons So many features. This is both a pro and a con. There's so much that it can be overwhelming when you first start with Nonprofit Easy. As I use it more, I like it more. Reason for choosing NonProfitEasy Cost and ability to integrate volunteer management with donor management. Review Source VR Verified Reviewer Account Executive Accounting Used the software for: Less than 6 months ### "Do not use Fundly because the website just doesn't work." October 12, 2022 1.0 Pros The website is easy to navigate and seems like it should work fine. Cons The website doesn't work! There is no customer service. My fundraising campaign was a complete failure because people who tried to donate got an error message or the site froze. I'm so angry I could cry. My goal was to raise $2000 and I know I could have if the website worked. It doesn't! Review Source Response from Lumaverse Technologies January 27, 2023 This review refers to Fundly crowdfunding; this review is not for NonProfitEasy. gG gregg G. ED Mental Health Care Used the software for: 2+ years ### "Horses HElp Review" June 1, 2021 5.0 Very good Pros Reactive Support, and the fact that ideas discussed are adopted with value precieved. Cons integration of billing and payment recieved. Fillable forms Reason for choosing NonProfitEasy They were nickle and diming every add on. Review Source LW Laura W. Office Manager Used the software for: 1-2 years ### "Easy enough to capture data; reporting on it later is another story" March 15, 2018 3.0 Pros You can record a lot of information about donations including where the money is coming from, where it is going, details about who it came from, etc. The acknowledgement feature for sending receipts helps track communications with donors. Cons I've found it extremely difficult to report on data after it's entered in the system. The reporting tool is not intuitive. There are several "tricks" that you wouldn't know unless told specifically. I run into many errors and can't seem to get the reports to pull the information I want, especially in fairly straightforward scenarios. I also found the system to be quite slow as compared to other cloud/internet-based softwares. It takes a long time to enter one small task or piece of information and search for contacts or navigate through the site. Review Source IC Isis C. Executive Director Individual & Family Services Used the software for: 1-2 years ### "AWESOME!" June 20, 2017 5.0 The software is extremely easy to access, and utilize. Pros The software is so easy to use, even for people like myself who are not so "technology literate"! Anytime I need assistance the staff avails themselves immediately. I can keep track of every single item regarding our organization in ONE place, this is most helpful for me especially since in the position of ED I wear many hats. Cons Occasionally the system will freeze up on me, but this is generally the only issue that I've encountered. I do not have any other cons to report at this time. The system has been for the most part AWESOME. Review Source Response from Lumaverse Technologies June 21, 2017 Thank you for your positive comments. I am so glad to hear that you enjoy using Fundly CRM. Call us if there is anything we can help you with. CO Catherine O. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "Service is excellent, the program is robust and an excellent value." June 28, 2017 5.0 Efficiency, support, ease of use for myself and other internal customers. Pros The support is fantastic, the software is easy to understand graphics; ease of use of the various input and access systems, detailed reporting, and price. Review Source JL Jen L. Filmmaker Broadcast Media Used the software for: Less than 6 months ### "Run from Fundly" May 18, 2019 1.0 I reached out twice to customer service before I found out about their beta product that they are passing off as "ready." I've been delayed 5 days now with my campaign and lost several donors. Pros Good press releases. Misleading but convincing. Cons It has no ability to collect online payments through your phone. Last I checked, 95% of the world accesses the internet via their phone. With Fundly, you must find a desktop computer in order to donate. Kiss any Fundraising ventures goodbye. This Beta product should not be for public consumption until it's ready. Perhaps they should run their ads on phone booths? That is as up-to-date as this software. Find someone operating in this century. Review Source Response from Lumaverse Technologies October 4, 2019 Fundly Pro - our crowdfunding platform - is fully mobile compatible. Majority of the day-to-day donations raised on the platform are via mobile devices and has been in the market for over a decade. Sounds like there may have been an issue with how the campaign was set-up which could have been resolved with one call to support. BB Betsy B. Inspire Women Circles Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Ease of Use" April 10, 2021 4.0 Very supportive! Pros It’s simplicity and function, but you can’t beat their customer support and daily availability. Their team is amazing! Cons The long delay or pause to have it connect. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Blackbaud was very complex and difficult to use. Non-profit easy is very user friendly. Review Source RJ Rebecca J. Ceo Accounting Used the software for: 6-12 months ### "Horrible-stay away " May 14, 2019 1.0 Horrible!!!! Pros No pros stay away and use another campaign platform Cons I started a campaign in January hoping to cash our funds in March for an emergency trip. It is now May and they aren’t able to get me the money because “something went wrong in the system” Review Source Response from Lumaverse Technologies October 4, 2019 Fundly Pro - our crowdfunding platform -is different from Fundly CRM. In either case, all funds are released via our payment gateway partner - Fundly doesn't touch the money - if they were unable to release the money its because the campaign was flagged their risk team. AP Amanda P. Fund raiser initiater Fund-Raising Used the software for: Less than 6 months ### "Fundly is NOT fun" December 2, 2018 3.0 I will NOT use this company nor suggest using this company or fundraising again. Pros The ease of starting the fund, it was easy to start up and upload pictures Cons They use a financial system called STRIPE. It is a secondary business. To start a fundraiser for a friend i used FUNDLY, not knowing the money i was raising was going to be held hostage by STRIPE. They treated the fundraiser as a business. I had no EID because it is not a business and there is NO profit to be made. The customer support was anything but helpful. I could not stop the fundraiser without loosing the current funds. So the family in NEED is still in need while Stripe holds the funds. Review Source Response from Lumaverse Technologies October 4, 2019 Fundly Pro - our crowding funding platform - is different than Fundly CRM. Fundly Pro allows you to fundraise for you cause, personalize your campaign, share with your network and a lot more. We have partnered with Stripe as the payment gateway processor. EIN number is optional and can be skipped. For security reasons, until the account is verified, they do not release the funds. JV Jovana V. Director Non-Profit Organization Management Used the software for: 6-12 months ### "Fund With Fundly " June 30, 2020 5.0 The pain point of every nonprofit is recurring donations, and Fundly helped us to streamline that process. It also allowed us to track our campaigning efforts and exploit our visuals to reach out to new supporters. Overall: quite satisfied! Pros What I like the best is the overall UX and compelling visual experience -- which plays a central role in any campaign (what you see is what you will get). Apart from that, email templates are fun and galleries are arranged nicely. Cons Some features are maybe a bit harder to get familiar with, but that's more about personal investment and patience. Nothing on the product side. Review Source AC Anna C. Used the software for: ### "Systems & Startup" April 19, 2017 3.0 As a young startup team, we at Old Sol Music Hall were looking for a customer relationship management tool that would grow with us and our nonprofit organization. With the dedicated support of the Fundly team, we were able to develop an awesome website; manage the abundance of information about our volunteers, donors, and concertgoers; and finish our first fiscal year feeling organized and ready for years to come. Review Source Response from Lumaverse Technologies April 20, 2017 Thanks for leaving us a review! We would be interested in any additional feedback you can provide on how we can improve our overall quality and especially our ease of use! If there is a time that is convenient in the upcoming weeks, I would love to schedule a call. JJ John J. Religious Institutions Used the software for: ### "I love it- it worked great for me!" February 27, 2015 5.0 Pros It was easy and nice to work with. The process was simple and everyone there responded quickly. It was very simple to raise money for a good cause. Cons There was really nothing that I didn't like. It was great the whole way around. There are no complaints at all. Review Source SC Steven C. Used the software for: ### "Fundraising Awesomeness " April 20, 2017 5.0 There is nothing like Fundly. Everything is all in one package for any of your fundraising needs. Our nonprofit, Race for Kids, solely uses Fundly for everything. We love it! Review Source Response from Lumaverse Technologies April 20, 2017 Thanks! We appreciate the great feedback! We are proud to be a provider for the Race for Kids! BG Bill G. Civic & Social Organization Used the software for: ### "Fundly overview" March 1, 2015 4.5 Pros I trust that donations are delivered to intended recipients. Cons The website is a little cumbersome. The offers could be streamlined and categorized a bit better. Review Source FN Frances N. Fine Art Used the software for: ### "Happiness is the key to knowledge: My journey using Fundly" February 27, 2015 3.0 Pros How versatile the product is; you can apply it to essentially any situation. Cons It is not as secure as I would like; there are some problems with the security. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.