# Magic Minutes Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Magic Minutes the right Meeting solution for you? Explore 49 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171868/Magic-Minutes/reviews --- Magic Minutes 4.8 (49) [View alternatives](https://www.capterra.com/p/171868/Magic-Minutes/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Magic Minutes Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews GF Geraldine F ChairpersonManagement Consulting, 2 - 10 employeesUsed the software for: I used a free trial. “User interface is very friendly.“ June 3, 2020 ## Showing most helpful reviews Showing 1-25 of 49 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rhea A. Managing Director Used the software for: 1-2 years ### "A system that solved a huge administration problem for us as busy managing directors " January 23, 2018 5.0 Pros With Magic Minutes we can pull together all advance information for meetings in one place - with just a request email to each individual person supplying the necessary information. It stops dozens of emails being sent - and lost - and records the essential information all in one place. The system allows for a meeting to be fully recorded as it happens and actions can be created not only for people within the meetings but for others in the company - and these are then emailed automatically as soon as the meeting is closed. We can then chase these actions and ensure they are acted upon with reminder emails from within the Magic Minutes system. The time the system saves us is more than we could ever have envisaged, and it ensures that our staff are on top of everything we ask them to do. It also means that minutes are automatically recorded, meaning we do not have to transcribe minutes and never miss anything that has been said or discussed. Cons We would like to be able to incorporate the software into our other systems so that our information was automatically stored in existing files. Review Source Response from Magic Minutes January 25, 2018 Rhea - great that you are getting so much benefit from it. The good news is that we have an API in the development pipeline, so the idea of linking to other systems is on the way! Bob P. Managing Director Used the software for: 6-12 months ### "Magic Minutes has streamlined our meetings, its fast accurate and easy to use." January 26, 2018 5.0 Pros Magic Minutes has revolutionized the way we meet. We used it for all meetings from long Board of Directors meetings right down to short service meetings. As we are based in two countries it is not always possible to physically get together but with magic minutes we can take part from where ever we are using the share meeting feature. Within the Magic Minutes environment we are able to to assign tasks to each attendee during the meeting and these tasks are carried over to the next meeting. It is simple to apply and action and comments to the tasks ready for the next meeting. The minutes of the meeting are done "live" as the meeting progresses and once the meeting is over the minutes are in every bodies in box with just a few clicks of the mouse. Cons If you are not used to taking accurate or detailed minutes of your meetings then you may find Magic Minutes a bit tough to get used to, after all the content is down to you. Review Source Response from Magic Minutes January 29, 2018 Cheers Bob - Thanks for the great review. It goes to show the wide range of meeting types that Magic Minutes can be useful for. Just need to get everyone in to the mindset to take meeting notes more often! ML Marlene L. ba Information Technology and Services Used the software for: I used a free trial ### "review" March 12, 2019 3.0 It is a huge time saver if it works lekker Pros The fact that it allows auto integration Cons That it does not allow you easily to edit and adapt the minutes. The wizard flow does not make taking the minutes easy. Review Source Response from Magic Minutes March 27, 2019 Marlene, thanks for trying it out. Sorry you didn¿t find the workflow clearer when you tried Magic Minutes. I note that you last logged in 6 months ago and there have been significant changes to the user interface since then, based on feedback from our users. I would encourage you to have another look and see how things have improved. I¿d be keen to hear your views on how we can improve it further. I¿m sure as a Business Analyst you will have some very good ideas. I¿ll contact you directly by email to get more detail. BJ Brian J. IT Manager Automotive Used the software for: 2+ years ### "Making meetings accountable" April 29, 2019 5.0 Magic Minutes has dramitcally changed the way I run meetings and has made immense improvement to the output from meetings. Meetings are easy to structure, run and get genuine results. Pros I like the most the ease with which actionable and accountable minutes from meetings are produced and then can be picked up again in a follow on meeting. Cons The dashboard isnt that intuitive however a recent refresh has greatly improved this and I no longer have this issue. Review Source Response from Magic Minutes April 30, 2019 Thanks Brian - great to hear it has made such an impact on your meetings. I hope your colleagues see the benefits and start using it for their meetings too! Clive B. Director Used the software for: 1-2 years ### "This software makes our meetings more focussed and productive. Admin is reduced and effectiveness i" January 22, 2018 5.0 Easy to use. Intuitive and quick. Pros The automatic distribution of actions to the participants and the way the sofware helps these actions to be chased up. Cons There is a fair amount of admin in getting meeting participants onto the system, however, many regular meetings do, by their nature, involve largely the same group of people so this amount of work is an initial burden, not a long term liability. Review Source Response from Magic Minutes January 23, 2018 Thanks Clive, and glad you're liking the features. Sign ups for individuals is straight forward, but there is an extra step when users join a company account so that we can give central control on who joins and leaves the group. We will look at streamlining the process further though to make it easier. Good feedback. Thanks, Archi S. Managing Director Management Consulting Used the software for: 1-2 years ### "Saves me time and helps make the meetings I attend and chair effective." January 23, 2018 5.0 Pros Minute taking, action assignment and chasing, call for papers and upload of reports all equal professional effective meetings that gets stuff done. Review Source Response from Magic Minutes January 25, 2018 Thanks Archi. You're right, it's not just more efficient, it is more professional looking too. Glad you are finding it useful. Adam B. Design Team Manager Used the software for: 1-2 years ### "I wouldn't take minutes any other way now" January 22, 2018 5.0 It saved me a great deal of time managing regularly occurring meetings and keeping on top of actions. Pros Minutes and actions are available and distributed immediately after a meeting, which saves lots of time for the meeting chair. From a participant perspective, I like having email reminders of actions outstanding Cons The UI could be improved, sometimes it's unclear what to click next. I have been told though that this is in the works. Review Source Response from Magic Minutes January 23, 2018 Thanks for the review Adam, and you are right the much improve interface is available now, with even more improvements coming very soon as we continue to develop the system based on user feedback. Thanks for using Magic Minutes. David B. Sales and Marketing Director Furniture Used the software for: Less than 6 months ### "Management user for teams of sales people and business partners" January 23, 2018 5.0 Effective, efficient and easy to use Pros Professional, easy to use tool that enforces a professional discipline to recording meetings. The dynamic nature of the application provides a real-time minute taker that accurately records the meeting and instantly distributes the content in a concise and informative way. The allocation of action points is clearly stated and all contributors are in know doubt about their tasks and timescales. The recording of the minutes is simple and can be instantly amended by attendees challenging the details during the meeting. It saves time and effort and the instantaneous distribution sets timely expectations of the team and individual actions. A useful application that i wish i had had available years ago! Cons As i advocate the use of this app i have automatically become the administrator but i expect this to change with adoption. Review Source Response from Magic Minutes January 25, 2018 Glad you like it David. The admin role is limited to adding and removing new users for Enterprise Accounts, so hopefully this will settle down. I suspect you may remain the 'Go To' person if you are the keenest user though! Thanks. Chris M. Engineering Manager Plastics Used the software for: 6-12 months ### "Great tool for our project meetings with clients " February 13, 2018 5.0 quick start and easy to use Pros Easy to use, quick start for those on the fly coffee break meetings! actions in one place and clear Cons No app yet so connectivity is a must (which isn't that much of a problem in this day and age)! Review Source Response from Magic Minutes February 14, 2018 Chris - thanks for your review of our meeting management software and you are right in that it is better if you are online throughout the meeting. However as long as you are online to start it you can keep taking minutes without an internet connection (if you are not 'live sharing' the minutes). You also have an option to save the meeting at any time in case you are worried about losing anything. Matt B. Director Used the software for: 6-12 months ### "Magic Minutes has helped to improve the productivity of our meetings " February 7, 2018 5.0 They seem to have a great team who are very open to answering questions and supporting us with any issues. Pros Magic Minutes has helped to improve the productivity of our meetings by ensuring that we follow a strict schedule with all board meetings. The ability to be able to instantly send out the minutes to attendees at the end of each meeting allows us to save time! Review Source Response from Magic Minutes February 14, 2018 Thanks Matt. The instant sending of minutes and actions is such a simple idea and yet so effective. It is at the core of our meeting management software and great to see you using it. PW Philip W. Director Automotive Used the software for: 1-2 years ### "Great tool for taking minutes and recording actions" April 9, 2019 5.0 Pros brings discipline and makes meetings more effective. ensures actions are tracked. easy to use. Cons would like the option to be able to use off-line Review Source Response from Magic Minutes April 10, 2019 Thanks Philip. We have a few people asking about off line use so that¿s definitely moving up the priority list on our product development pipeline. AH Andy H. Group Sales Manager Used the software for: 6-12 months ### "Fantastic software - has made my Sales Management life so much simpler. " February 6, 2018 5.0 Made me better at my job - helped hold me and my teams accountable for actions and made us more likely to set them. Helps make meetings worth having instead of having a meeting and nothing coming from it. Pros The ease of use and the fact it holds myself and my teams accountable with regards to completing actions. Love how quick you get minutes through too. I use it in an admin function for my teams and as a user for board actions - fantastic for both. Cons Like all of it. It's extremely difficult to criticise as i find such benefits to using the software. I have had one small log-in issue but the support from the Magic Minutes team was great and extremely prompt. Review Source Response from Magic Minutes February 14, 2018 Andy - one of the best reviews we've had for our meeting management software. Great to hear that it has really helped you in your job. You can be on our first TV advert! CL Corrin L. PA to CEO Health, Wellness and Fitness Used the software for: I used a free trial ### "Great Product - Fantastic Support" November 6, 2018 5.0 I was looking for something to make creating agendas and taking minutes that bit easier and Magic Minutes is certainly that. Once I had a walk through of the software, I was able to create my meetings with confidence and ease. I love that I can copy agendas across to new meetings and that I can create recurring meetings if the participants have decided that it's needed. Pros Intuitive software that knows what I am likely to need next. Cons There was a lot to take in and it definitely required some assistance from the support team. Review Source Response from Magic Minutes November 17, 2018 Thanks for your positive review Corrin, and really pleased to see how well you have benefited from magic minutes. We¿ve had some great suggestions on improvements to the user interface and we are working on them at the moment. Stay tuned for an update in the next week or so. SF Sarah F. MD Used the software for: 1-2 years ### "Makes the boring bits easy and slick and in one place! " January 30, 2018 5.0 Pros Easy, straightforward, no fuss, keeps everything on track. I like Magic Minutes visibility of actions and timelines. Cons It takes some time to create a new habit for things like this, so it took a while to embrace it wholeheartedly. Review Source Response from Magic Minutes January 31, 2018 Thanks Sarah, and as has been noted elsewhere in other reviews it is all about getting in to the habit! Taking notes in meetings is more common in some cultures than others, but it's always a good idea. AF Alastair F. Environmental Advisor Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The real advantage of Magic Minutes is how it runs but what it does to improve the meeting!" January 25, 2018 4.0 Greater productivity, minutes prepared in less time, more focus during meetings and more importance attached to meeting actions. Pros This is simple to use but with the significant benefit that minutes are prepared during the meeting, thereby getting everyone to focus on the record and their actions. That attendees then get the minutes immediately afterwards is the great leap forward. Well done to the designers! Cons While I like the software, the aspect which is most challenging is the change in meeting culture that it requires. Attendees take some time to get used to having a meeting record and therefore their actions in their e-mail so soon afterwards Review Source Response from Magic Minutes January 29, 2018 Thanks for the review Alastair. It;s that culture thing that a few other users have mentioned. Hopefully by making minute taking easier with a nicely formatted output, it helps to get people in to the habit. iC ian C. Finance Director Used the software for: ### "Simple way of recording a meeting and assigning actions, that are all then viewable in one place" January 25, 2018 4.0 Quicker Meetings. Pros As a casual user, it makes my job easier as all the distribution of the notes and the assigning of the actions happens from the one document. Reviewing the meeting and seeing how people are progressing the actions is also easy. Cons The Cons are also a positive, as any problems are reported to the developers who are very open to taking in field feedback to continual improve the product. Review Source Response from Magic Minutes January 29, 2018 Thanks Ian - glad it is proving to be useful. We are always learning so happy to take the user feedback and build it in to the next version. JH Joanne H. Operations Analyst Machinery Used the software for: Less than 6 months ### "Making Meetings Efficient" March 29, 2019 5.0 Directors advised me to look at this software with a view to improving the efficiency & effectiveness of our meetings. As an SME, time is important; as is relevant and accurate information. Impressed with the basic product, and have been providing feedback to the developers to improve some functionality & interface elements. They have been incredibly helpful, and advised different ways of handling meeting scenarios. Definitely impressed with the product so far, and have now purchased the Premium subscription to access more features. Started to roll this out to other managers, and it may become our default Meeting software across the company. Pros Simple and easy to use from the start. Dashboard shows current / historic Meetings & Actions. Using the timings for each agenda item can help structure your meeting and plan future timings. Flexible to change date/time, attendees, agenda items etc. Quick to create Actions and follow-on meetings. Automatic rolling forward of open Actions to the next meeting. Icon-driven menus to add/insert agenda items, restructuring the numbering for you. Users can add comments to their actions, as well as marking them as complete. Information is brought forward to the next meeting, speeding up the process. Minutes & Actions are emailed to attendees. Premium version also allows Action reminders & automated sending of Agenda in advance. Minutes are intended to be created live, but can be created retrospectively in the event of IT/WIFI issues. Meeting open & closed times can be entered manually (if not live). Developers take your feedback seriously, and improve the product in its functionality and user-interface. Cons Can't (yet) access your attendee contacts to make changes to names / email addresses - but the developers are looking at this. Review Source Response from Magic Minutes April 2, 2019 Brilliant feedback Joanne, thanks. I'm glad it is slowly becoming the standard in the firm - having all your meetings and actions in one place makes it much easier to see where the overloads are and then offer help. IL Ian L. Operations Director Used the software for: 2+ years ### "Magic Minutes brings an overriding structure to all levels of meetings within a business. " January 23, 2018 4.0 Pros Ease of set up and extremely undemanding in terms of meeting preparation. All participants can load up their points of discussion in one area to help a meeting flow smoothly and maximise time available. Historical data from previous meetings can be found and utilised quickly. Magic Minutes can be applied to all levels of meetings whether a 1 to 1 appraisal or full board meeting, keeping discussion focused and distributing actions to participants as the meeting progresses. Once the meeting closes everyone knows what they need to do, without the onus still being on the meeting organiser. The software gives an overriding framework to all meetings, helping structure, efficiency, and vitally output from them. Cons Loading text data within the software can sometimes jar with the internal set up and can take a little time to format correctly. Only really an initial issue, as once you've used a couple of times you learn to pre-format to suit. Very little else not to like. Review Source Response from Magic Minutes January 24, 2018 Thanks Ian - and I am pleased that you see it being useful in all sorts of different meetings. You're right the formatting is worth getting used to. You'l notice the new version which is out now is much easier with this. We are continuously working to add new features to Magic Minutes so hopefully we'll get those scores up to 5 stars on all categories soon! MD Mark D. Plant Director Mechanical or Industrial Engineering Used the software for: 2+ years ### "Magic Minutes Review" March 22, 2019 5.0 Magic minutes is a great business tool to help keep the team on task Pros The action reminders that are sent out each week are great. They help you keep on top of tasks and also remind you to upload any reports that are due. The link in the reminder that takes you straight to the log in page is great. Cons It doesn’t remember my username like the earlier versions did. I think this was a good feature and speaking to other team members they also get caught out with the correct log in. Review Source Response from Magic Minutes March 26, 2019 Thank you for your comments Mark and I am glad you are finding the software useful. The reminder emails are one of the main features that prompted us to write it in the first place. You are right about the log in as we have beefed up the security compared to earlier versions (we use AuthO now) and this means logging in more often. Regular users though have less problem as it remembers you if you log in every day or two. MW Michael W. Director Construction Used the software for: 2+ years ### "Magic Minutes Survey" March 29, 2019 5.0 Creates discipline in actions and reporting Pros Very easy to use and access. It is a welcome improvent Cons I have no dislikes other than the facility to upload file types other than PDF Review Source Response from Magic Minutes April 2, 2019 Thank Michael. PDF uploads the most stable for now as people always forget to set the print area properly on their spreadsheets! We learned that one the hard way. Shelley R. Enterprise Coordinator Education Management Used the software for: 6-12 months ### "Great product" August 13, 2019 5.0 I would struggle to manage without it now. It took a bit of getting used to, but it's worth persevering. The company is continually developing it to make it more intuitive and the customer service is first class. Pros I run a lot of meetings in my job and this software means that it cuts down my admin time considerably and means I am being more efficient with my time. Cons The actions are only attributable to one person, so if you want 2 people to do the same task, you have to assign it separately Review Source Response from Magic Minutes August 14, 2019 Great feedback Shelley - thanks. I'm glad it has made such a difference to your job! DN David N. Chairman Machinery Used the software for: 2+ years ### "Managed and Focussed Meetings" March 26, 2019 5.0 Recording discussions, capturing decisions and noting actions provides a powerful tool for promoting effective communication within our organisation. Pros The software has made our Group approach to meetings much more systematic and productive. Dissemination of information, recording of discussions and allocation of actions are all neatly contained in one shell. Cons The software is so intuitive we have a tendency to overuse. Review Source Response from Magic Minutes March 28, 2019 Thanks for your review David and glad you are getting good use out of Magic Minutes. We've just pushed a new version live with better calendar integration - I hope you find it useful. Matthew S. Managing Director Automotive Used the software for: 1-2 years ### "Magic Minutes - user experience" March 6, 2019 5.0 Board Meetings - receiving board packs before meeting, following up actions Pros Intuitive, reduces workload and duplication, tracks actions Cons No offline version, auto translation function would be useful Review Source GR Gavin R. CTO Computer Games Used the software for: 6-12 months ### "Greatly improved our weekly production meetings" April 4, 2019 5.0 It has made our meetings more efficient and effective because we are no longer reliant on someone's hand written notes and unresolved action points that get forgotten about. Pros It helps provide structure to our meetings to keep them on track and means notes are taken and distributed automatically to all attendees. The best aspect is assigning and tracking action points as you go along which are mailed out and can then be progress checked during next meeting. Cons The original dashboard was a bit awkward to navigate, but the developers have been responsive to feedback and have since replaced this with a much more intuitive replacement. Review Source Response from Magic Minutes April 5, 2019 Thanks Gavin. Glad it is making your meetings more affective. And I agree ¿ the new dashboard is much easier to use than the original one! Thanks for the feedback. JG John G. Operations Director Used the software for: 1-2 years ### "A fantastic business tool." January 23, 2018 5.0 Pros Easy to navigate and powerful enough to cope with all our data. Allows all meeting attendees to have up to date minutes immediately. Cons No major items that I have found yet, if you are sharing the data in a meeting using a monitor instead of viewing on your personal device, it is advisable to have a large monitor or flat screen tv, this way you can split the screen to show all relevant data. Not a negative just an observation. Review Source Response from Magic Minutes January 25, 2018 The sharing feature has just recently improved John - you can now share screens from within the app so you don't necessarily need a projector or a separate screen sharing service. The app sends out an email link to a web page which shows you the minutes as they are being typed. Each attendee can then follow progress on their own device, leaving the main screen for the presentation material. Similar Products Featured