# Page 16 | IDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is IDrive the right Backup solution for you? Explore 1200 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171884/IDrive/reviews

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IDrive

4.6 (1200)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 8th, 2026

# Page 16 - Reviews of IDrive

## Showing most helpful reviews

Showing 376-400 of 1200 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Executive Vice President  
Retail  
Used the software for: 2+ years

### "Easy to setup and use"

September 27, 2019

5.0

There's nothing like automated backup, so this is one of many good choices that accomplish this, hands-off once you set it up properly. Just make sure to test and verify your backups to make sure everything is working properly.

Pros

Has an extensive set of options and features, such as incremental and compressed backups, file versioning and the handling of multiple devices.

Cons

It does not have unlimited online storage, so you need to pick your plan for now and then spend more as your space needs grow. Downloading can be a bit slow.

Review Source

VR

Verified Reviewer  
Studio Manager  
  
Used the software for: 2+ years

### "IDrive is great as a backup storage system"

February 11, 2018

3.0

It has helped give a backup storage option.

Pros

We use as a backup storage system on the internet. It seems to be doing its job. We like that it is easy to use.

Cons

The software automatically saves every version of the file changed. This can be easily updated but we have run into a situation where thousands of files were marked for deletion and it ended up taking up most of our storage space. It could be nice to have a more seamless deletion system that wouldn't build up so much.

Review Source

BK

Bill K.  
Writer Editor Author Speaker  
Writing and Editing  
Used the software for: Less than 6 months

### "Top-rated, proven effective, and support is A++"

March 27, 2024

5.0

It's reasonably priced, it's fast and intuitive, and it leaves me confident that my data is secure and backed up.

Pros

Product came recommended by several articles I read. Installation and setup was easy. Price was in line with other alternatives. And when i had problems with scheduled backup (on my end, not problems with software), the customer service rep was patient and knowledgeable, and helped me sort out the issue quickly and without stress.

Cons

I haven't encountered any problems with so far.

Reason for choosing IDrive

Several articles rated it favorably, and the price was reasonable.

Review Source

Martin J.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Does exactly as it promises"

November 14, 2023

4.0

I found everything easy enough and am happy to use this for my archived images.

Pros

Simplicity of a back up. Once set up it just happens!

Cons

It took days to back my stuff up but its all there now and I'm happy.

Review Source

CH

Cynthia H.  
Author & Educator  
Entertainment  
Used the software for: Less than 6 months

### "Sharing my Training Videos with Collaborators"

November 11, 2022

5.0

I love this iCloud storage facility. I am not super tech savvy and found it easy to use.

Pros

I am an author and educator who creates training videos to help people with an acting career or writing books. It is essential to my business that I have a safe place to store my intellectual property. I can easily share the videos with my editor without having to send thumb drives or meet in person. What a time saver. The cost was better than anything else out there.

Cons

I can't upload some of my larger training files that are over 2gb.

Alternatives considered

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Reason for choosing IDrive

The price was more affordable for us so that is what we went with.

Review Source

JP

John P.  
Operations Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Anago of Tampa - IDrive Review"

September 12, 2022

5.0

I have used for 10 years

Pros

Software is easy to purchase, download, install and manage

Cons

Centralized management console for MSP Partners to manage all Customer Accounts

Reason for choosing IDrive

Mainly cost and ease of use

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Mainly cost and ease of use

Review Source

RC

Robert C.  
IT Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "iDrive foe Small to Medium operators in the Educational Sector"

December 5, 2022

5.0

As a user in various professional contexts over many years I still find it the best overall cloud backup solution. I find the Linux scripting option, though little publicised, incredibly useful and ultra-reliable.

Pros

Simple to configure and easy to restore.

Cons

I find the incremental backup features need a little more explanation.

Reason for choosing IDrive

better featured at a better price

Review Source

JB

Jurij B.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "IDrive - yes, choose it"

May 11, 2023

4.0

Pros

Cloud drive takes care of file synchronization between computers, so there's no more need for carring discs around. The process is autoamated, a few moments after saving file on comp A you can see it also on comp B. Backuping entire disc or just individual folders is an easy process that a child can do. No complicated computer skills required, just choose files and click Backup Now.

Cons

After a month of use, I have no bad experiences.

Reason for choosing IDrive

I choose due to the ratio between the offered space and the price.

Review Source

DS

Doreen S.  
n/a  
Entertainment  
Used the software for: Less than 6 months

### "Easy and affordable piece of mind"

May 21, 2022

5.0

Pros

I got for personal use - I have an extensive family tree that I have been backing up locally but I wanted an off-site solution. I had used OneDrive but I hated it and switched it off. I really like the fact that I have total control over what gets backed up and when. I love that I can also back up my phone having recently had the horrible experience of losing photos on an sd card. It was very easy to install and to get up and running. Restoring files is straightforward and also gives me a lot of flexibility around how I share photos and videos from my phone. That was an unexpected bonus. The initial back-up took quite a long time, but it didn't seem excessive. The pricing seems very fair and there is a good range of choices.

Cons

The mobile app isn't fabulous (I'm on Android) - I read the help text but couldn't select an individual file for restore. Not really a problem since I have access on my desktop.

Alternatives considered

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

Reason for choosing IDrive

I selected these three products from suggestions made via an online Genealogy group I belong to. I then looked at online reviews and also compared the pricing. was clearly the best option for me.

Review Source

Rear Admiral Dr. S K.  
Executive committee member  
Think Tanks  
Used the software for: Less than 6 months

### "IDrive a value for money product"

November 7, 2023

5.0

Excellent. is very user friendly and provides data security as well as protection.

Pros

The ease of uploading and feature rich dash board. The realtime uploading of incremental changes is a boon. The fact that it is encrypted assures data protection.

Cons

I am a new user, I am still figuring out how to upload pendrives.

Review Source

BT

Ben T.  
owner/operator  
Photography  
Used the software for: Less than 6 months

### "New to Cloud Storage, still figuring out iDrive"

May 31, 2023

3.0

Frustrated right now because I am trying to back up a large amount of files and have to do it it small chunks. I have about 300gb free on my home drive so I can't upload more than that because it fills up my computer. After restarting, the storage frees back up on the home drive. I'm not sure why that happens, but for now I just upload small chunks. I'm hoping I'll hit a slow period at work soon and can investigate. Also upload speed is not too speedy..

Pros

File system easy to understand. I can understand where specific files are being stored and how to access them if they needed to be restored.

Cons

I have to upload in small chunks because it seems to mirror the amount of files on my home hard drive under System Data. Then I restart the computer so space frees back up in System Data. Also, I would like to be able to consolidate my files.

Review Source

RR

Rafael R.  
Musician  
Arts and Crafts  
Used the software for: Less than 6 months

### "IDrive: easy backup solutions and reliable cloud storage!"

January 25, 2024

5.0

Helped me back up a PC that had 1.5TB of info and I needed to do it without me having an external drive with that capacity. So I just got and backed it up online. Upload speed was not super fast, but reliable and I just had to leave the entire process alone until it finished. No hoops or difficulties found in the process.

Pros

Low price for the first year, for a ton of cloud storage space.

Cons

You can't see your cloud folder on desktop without the application downloading a copy of the files to your hard drive first.

Review Source

PC

Pete C.  
System Architect  
Computer & Network Security  
Used the software for: Less than 6 months

### "Great universal backup platform"

November 14, 2022

5.0

Great software and really happy with the functionality and price point

Pros

Simple to install and setup and use, with good logging and visibility. Good Linux support and and a cloud web UI. The support team are really helpful too.

Cons

Deduplication could be better for data that already exists in the cloud and the backup source changes

Alternatives considered

[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)[Synology Drive](https://www.capterra.com/p/233483/Synology-Drive/)

Reason for choosing IDrive

Price

Switched from

[Synology Drive](https://www.capterra.com/p/233483/Synology-Drive/)

Price

Review Source

TG

Terence G.  
Service Technician  
Think Tanks  
Used the software for: Less than 6 months

### "IDrive"

July 2, 2023

5.0

has really been fantastic and I can finally rest easy knowing that my data is safe and secure!

Pros

It's so easy to use, safe and secure, which just happens to be also very convenient!

Cons

There really isn't anything that I don't like about because with IDrive I'm the one who is in control, "I Drive".

Review Source

GM

Giacomo M.  
Blogger  
Online Media  
Used the software for: Less than 6 months

### "Ottimo prezzo e tanto spazio. Assistenza OK. Problemi con Android."

October 22, 2022

3.0

Purtroppo non ho ottenuto alcun vantaggio e quindi ho dovuto disdire l'abbonamento.Con avrei dovuto sostituire OneDrive che poi ho sostituito con Asus Web Storage.

Pros

E' facile da usare e, rispetto ai competitor più blasonati, offre tanto spazio a poco prezzo.

Cons

Purtroppo i back-up da ANDROID non hanno mai funzionato.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reason for choosing IDrive

Per il prezzo e per alcune recensioni che avevo letto su siti specializzati ma che poi non si sono rivelate vere, almeno nel mio caso!

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

avevo deciso di cambiare per questioni di rapporto Dimensione dei dati archiviabili/Prezzo

Review Source

Response from IDrive

October 27, 2022

Hi, thank you for the review. Please contact support so we can assist you with Android backups -- idrive.com/support

DD

David D.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Great option "

September 15, 2023

5.0

Other than deleting its fine

Pros

I like the introductory price and the increase of storage space

Cons

Deleting is too complicated. Too many steps that don’t make sense

Switched from

[iCloud](https://www.capterra.com/p/204717/iCloud/)

Cost

Review Source

RA

Roger A.  
Manager  
Entertainment  
Used the software for: Less than 6 months

### "Very Good, but many options can be confusion"

January 20, 2024

5.0

Only using fot few weeks, first impressions are good.

Pros

Great price for big storage. Not expensisve for 5TB

Cons

Many options can be confusing in the beginning. you have to learn using it

Switched from

[pCloud Business](https://www.capterra.com/p/161573/pCloud-Business/)

more cloud space and cheaper, but more options that make it confusing when you just start using it

Review Source

UB

Umesh B.  
Director  
Construction  
Used the software for: Less than 6 months

### "Best Backup and Cloud Storage service"

May 13, 2023

5.0

Amazing experience

Pros

The ease of access and accessibility has made me love

Cons

Maybe there could be a separate app for cloud storage

Alternatives considered

[Box](https://www.capterra.com/p/148766/Box/)

Reason for choosing IDrive

Exciting offers

Review Source

ZD

Zosha D.  
CEO  
Music  
Used the software for: Less than 6 months

### "Great bang for your buck"

July 2, 2023

5.0

My overall experience so far has been great! I haven't had to retreive any of the backed up files but if it's a s easy as backing them up is the cloud backup for everyone!

Pros

I like that offers a lot of space for an affordable price. This was my main reason for switching to IDrive.

Cons

In my opinion it takes quite a long time for a backup to resume after having been paused. I don't yet understand what incremental backup means but it almost seems faster to cancel and restart a backup than to try and continue with it after being paused.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

I needed a lot of space to backup large project files and offered a lot of space for a competetive price.

Review Source

JW

James W.  
Retired  
Writing and Editing  
Used the software for: Less than 6 months

### "Protection of Data and Photos"

June 2, 2022

5.0

The interface is easy to understand and use, backup were only limited by the maximum upload speed of the internet service provider

Pros

After looking at a number of options I concluded was the best option to create backups that were easy to use and would allow recovery from hardware failure and the backed up data would be immune from ransom ware attacks.

Cons

At the moment I haven't found any flaws in the product

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Files on OneDrive can be locked by a ransom ware attack and users are limited to one terabyte each with no option for pooling of the five terabyte allowance.

Review Source

Dustin H.  
Seminarian  
Religious Institutions  
Used the software for: 6-12 months

### "iDrive"

September 3, 2019

4.0

Overall, I very much prefer to my previous cloud backup software. Would recommend.

Pros

I like that is affordable and does not backup only certain types of files based on your tier of membership. I love that you can encrypt the cloud back up as well as your local back up and that you can create an ISO drive image quickly and easily on an external hard drive.

Cons

I don't like that it seems I have to do a full system backup over again when I add a new file directory or drive. Even the scanning to verify files already on the serve takes a long time.

Review Source

CG

Csaba G.  
IT Manager  
Computer Hardware  
Used the software for: Less than 6 months

### "The best cloud storage for Synology NAS backup"

September 20, 2022

5.0

Pros

Easy to use and cheaper than similar solutions.

Cons

The login process into the Synology app is really annoying. First, I have to log in with my NAS user. Second, I have to log in with account. Finally, I have to add the encryption key. Then, I can see the jobs and add new ones. There is no option remember the field and If I close the tab in my browser, I have to repeat all over again from the beginning. But this is the problem of iDrive NAS app not the iDrive cloud platform.

Alternatives considered

[Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/)

Reason for choosing IDrive

There is application support on Synology platform and cheaper than other solutions.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Synology Hyper Backup always stuck at one point. I've had enough.

Review Source

KM

Kathy M.  
Virtual Assistant  
Executive Office  
Used the software for: Less than 6 months

### "Taking the Worry Out of It"

March 17, 2022

5.0

Overall my experience has been very good. I feel I have gotten my money's worth.

Pros

I love that it is a set it and forget it thing. I really like being able to set a schedule and have it just run - it really takes the worry out of it for me. I especially love being able to partition so that my different machine backups are clearly separate from each other.

Cons

I wouldn't mind if it did backup files that are already on cloud storage elsewhere.

Alternatives considered

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Reason for choosing IDrive

I considered Carbonite briefly, but I did not have the best experience with them in the past. I looked at a number of others but none checked all the boxes like has.

Review Source

JB

Julia B.  
Operations Manager  
Construction  
Used the software for: Less than 6 months

### "Easy to use - set and forget"

April 27, 2022

4.0

Previously, we had a back up system that was difficult to navigate and we went for 2 years without ever having our full set of files backed up - even after many calls to the service team. has given us confidence that we have all our files backed up and not need worry now after 2 years of issues.

Pros

The software automatically selected our C drive folders to back up. I have used other backup systems where I had to choose folders however, being IT illiterate, it was difficult for me to navigate the platforms in order to set backup for the correct folders. did this for me and saved me a lot of grief and gave me peace of mind.

Cons

I didn't find anything that I considered detrimental to the use of the software. As I virtually had to do nothing at all I can't complain about anything.

Reason for choosing IDrive

The price promotion was the big draw card.

Review Source

GS

Glynis S.  
CEO  
Insurance  
Used the software for: Less than 6 months

### "Dive In with Confidence"

May 12, 2022

4.0

We now have a secure backup system that gives a peace of mind for the most important component of our business, client data.

Pros

As our first Cloud type backup system ever used, the process was comfortably easy. The ability to see the upload begin after 2 steps, was a good indicator of much desired user friendliness.

Cons

As the process was generally unfamiliar, a few reviews of the instructions yielded clarity. The backup began and reran without much notification. There were no major disappointments.

Alternatives considered

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Reason for choosing IDrive

The price was initially the deciding factor. Also, the feature of encryption as an up charge, helped determine our choice. Lastly, ease of use placed in the "cart!"

Review Source

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