# Page 5 | IDrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is IDrive the right Backup solution for you? Explore 1199 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171884/IDrive/reviews

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IDrive

4.6 (1199)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 27th, 2026

# Page 5 - Reviews of IDrive

## Showing most helpful reviews

Showing 101-125 of 1199 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Jos W.  
Bookkeeper  
Accounting  
Used the software for: Less than 6 months

### "Idrive is good and cheap"

September 7, 2024

5.0

Its very good especially the support. The installation was simple.

Pros

Its fast and easy and cheap compared to others. If you need assistance you get a responce very quickly and the answer is always very helpful.

Cons

Nothing everything is as expected. I can't find anything to improve

Switched from

[Jottacloud](https://www.capterra.com/p/10021146/Jottacloud/)

The price was raised 20 percent so it was to expensive for me

Review Source

JV

Jay V.  
Architect  
Computer Software  
Used the software for: Less than 6 months

### "Backups -> Setup and forget, it just works!"

September 9, 2024

5.0

Great experience. Easy to sign up and solid software that just works.

Pros

Setup and forget. Regular backup schedule then takes care of everything without fail. No impact on system performance either.

Cons

High fees for loyal customers. We would really appreciate if the renewals were not as costly.

Review Source

AM

Ashley M.  
Actor  
Entertainment  
Used the software for: Less than 6 months

### "Still testing it out. "

September 10, 2024

4.0

Unsure if it’s working properly so I rated 4 out of 5 stars for now.

Pros

Convenient and has an app for easy access.

Cons

It doesn’t seem to work properly yet. It seemed liked it was loading files to the drive.

Review Source

MH

Mominul H.  
Project Manager  
Internet  
Used the software for: Less than 6 months

### "Price vs Value "

August 11, 2024

4.0

Pros

Price vs Value is just unbeatable. Really liked the intro offer and let the user get a feel of the product

Cons

I wanted online files on my desktop but it seems it takes space on my Hard drive as well

Switched from

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Cheaper better sync but taking HDD space which needs to be improved

Review Source

AO

Andrew O.  
Attorney  
Judiciary  
Used the software for: Less than 6 months

### "Easy and Fast Backup Experience"

October 26, 2024

5.0

Vets smooth and easy experience and doesn’t require me to think much about it, which is exactly what I want from a cloud backup service.

Pros

IDrive is easy to install and the interface is very user friendly. I was able to back up all my files in a matter of hours with their fast servers.

Cons

No complaints at this point. It has fulfilled all my needs.

Review Source

SD

Simona D.  
Non specificato  
Consumer Goods  
Used the software for: Less than 6 months

### "Ottimo sistema di backup "

August 18, 2024

4.0

Me lo hanno consigliato e mi sto trovando molto bene.

Pros

Facile installazione e utilizzo. Riconoscimento automatico del sistema operativo

Cons

Vorrei avere una versione in italiano e trovare più facilmente l' elenco dei file di cui non è stato possibile completare il backup

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

A parità di caratteristiche, per il prezzo più conveniente.

Review Source

OJ

OREST J.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Great Product"

August 28, 2024

5.0

After many years of dithering, I finally took the plunge into cloud backup with iDrive. So far, I am very happy with the experience

Pros

The scheduled backups every evening give me great peace of mind knowing that if my laptop crashes, I can recover all of my files.

Cons

The instruction regarding iDrive Express were a bit confusing, but the process worked well.

Review Source

PH

Pete H.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Easy to use"

October 6, 2024

5.0

Very easy to get set up and started. It's a relief to be backed up on the cloud.

Pros

The Express service is fantastic, allowing me to send my initial backip in on a hard drive so I don't tie up my internet for days. It was the reason i chose idrive.

Cons

Frankly, it's all worked fine so far. I don't have any cons.

Review Source

PB

Paolo B.  
Postdoctoral researcher  
Research  
Used the software for: Less than 6 months

### "Great product"

September 16, 2024

5.0

Pros

Fast and easy to implement given the simple user interface.

Cons

None so far.

Review Source

CZ

Chris Z.  
myself  
Internet  
Used the software for: Less than 6 months

### "So far, so good!"

August 24, 2024

4.0

It has been a good transition so far, but the interface and instantaneous backups are not quite as good as others

Pros

The price is good compared to others. Also, the fact that IDrive does not require backing up frequently to retain backups is a nice feature. Unlimited devices, including mobile, is great!

Cons

The interface and backup schedules are not as intuitive as others.

Switched from

[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/)

Backblaze increased their price and required backups every 30 days to retain data backup.

Review Source

HG

Henrik G.  
Home use  
Consumer Electronics  
Used the software for: 6-12 months

### "Good backup supplier"

September 4, 2024

4.0

Pros

Easy and fast setup Integrates with synology lot of storage

Cons

Its a bit expensive. But you get a lot of storage

Review Source

JWD

Jonas Wilson D.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "A good experience!"

September 24, 2024

5.0

I'm having a good experience with the IDrive.

Pros

Very simple to use and show the informations like quantity and size of each folder.

Cons

A version in portuguese. I prefer use in our language.

Review Source

BC

Brian C.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Save with Idrive only 9.95 the first year"

August 1, 2024

5.0

My overall experience with idrive has been great. I like the link shared by a buddy that was 90% off the first year. I am trying to save money on online storage and idrive fits the profile.

Pros

I like the user friendly interface of idrive.

Cons

I haven't encountered any least likes about idrive.com. The interface could use an update.

Review Source

TY

Tina Y.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Everything I Need!!"

May 27, 2024

5.0

It's a wonderful backup and storage solution for all my important videos, documentation and photos for years to come!

Pros

I can backup and restore to any device as needed at any time I choose. Being able to take my time to reorganize my documents, photos and videos without anxiety that my PC will up and quit any moment due to the OS. Encryption and security mean the most to me and I know my personal and business information will not be leaked all over the Web. It's fast and I can set a time for the backup when I'm sleeping. It will work in the background if needed too. I love being able to share files and letting others view photos without having to store them on my phone. I can delete all files from all my devices after backing up in order to clear some space.

Cons

I honestly haven't come across any cons yet, and I don't think I will.

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)[iCloud](https://www.capterra.com/p/204717/iCloud/)

I had too many problems with space limitations and/or losing precious photos.

Review Source

CR

Chauntelle R.  
Business Manager  
Executive Office  
Used the software for: Less than 6 months

### "Simple, effective backup solution"

August 15, 2024

5.0

Good experience, will continue to use service

Pros

Pricing is good, it's simple to use, customisable options are handy.

Cons

Backups fail sometimes, saying there are no new files, when there are.

Review Source

CI

CHRIS I.  
Admin  
Computer Hardware  
Used the software for: 2+ years

### "Excellent Service; Good features"

July 18, 2024

5.0

Excellent value for the money. Highly recomment.

Pros

Easy to use software; great value. Good customer service as well

Cons

Web based interface is just OK. A bit slow accessing files.

Review Source

TP

Terrance P.  
Accounts Manager  
Accounting  
Used the software for: Less than 6 months

### "Overall best value"

July 8, 2024

5.0

I heard another user saying how iDrive was the best value for ease and convenience and I have to agree.

Pros

Overall best value for price, easy to install, configure, and get started. I was setup in a matter of minutes.

Cons

No problems or negative issues to report.

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Carbonite is good, but very expensive. Also, much more difficult to use than iDrive.

Review Source

RS

Randy S.  
Systems Administrator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great product for the features."

July 17, 2024

5.0

Pros

The biggest thing I have come across is during the initial computer backup it will continue where it was after a reboot.

Cons

Not really come across any issues yet...

Alternatives considered

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)[SpiderOak](https://www.capterra.com/p/171886/Groups/)[Backblaze Computer Backup](https://www.capterra.com/p/10014542/Backblaze-Computer-Backup/)[Acronis True Image](https://www.capterra.com/p/234347/Acronis-True-Image/)

Reason for choosing IDrive

It had all the security features that I was looking for as well as the pricing was worth the the features.

Review Source

VV

Vera V.  
Private use  
Public Policy  
Used the software for: 2+ years

### "My Lifesaver"

August 13, 2024

5.0

I've been using iDrive for years on and off and avoided a total loss of all my files a few times, so very grateful.

Pros

It's Reliable and flexible. scans my HD relatively fast and only backs up the changes.

Cons

I find it very expensive after the trial period is over.

Review Source

CH

Caroline H.  
Company Director  
Education Management  
Used the software for: Less than 6 months

### "Easy and effective Reassurance"

August 12, 2024

5.0

Very easy to set up and use. Haven't had any issues

Pros

Seems to be very easy to use, although I have only been using it for a few weeks

Cons

Haven't found anything negative at the moment. Seems to work quietly in the background.

Review Source

SB

SHAWN B.  
Graphic Designer  
Printing  
Used the software for: Less than 6 months

### "Best backup out there!"

August 7, 2024

5.0

Great Backup service! It does what it is supposed to do. Love it.

Pros

Pros: Simple, Fast and Efficient! Best backup software I have ever owned.

Cons

Cons: None, It really does the job for me.

Review Source

AI

Ariel I.  
Automation Engineer  
Computer Networking  
Used the software for: Less than 6 months

### "very good storage cloud system"

October 12, 2024

5.0

Pros

Its easy, reliable and good interface. I like the fact I can backup from multiple devices.

Cons

I didn't find anything so far that I didn't like.

Switched from

[Google Drive](https://www.capterra.com/p/161425/Drive/)

cost was too high at google and they dont have zero knowledge policy.

Review Source

DS

Dennis S.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Easy Backup with Encryption..."

July 25, 2024

5.0

For me it's like set it and forget it... all the work is done in the background without my involvement...

Pros

Can schedule backup when you want and all files are safely encrypted...

Cons

Perhaps it's just me, but I found the direction for use a bit confusing...

Review Source

EM

Elijah M.  
General Manager  
Information Services  
Used the software for: Less than 6 months

### "IDrive Review"

July 20, 2024

5.0

Quite pleasant, I enjoyed it very much, will do it again

Pros

Cost Effective, and had a large storage space, and was much better priced than the competition

Cons

The initial set up, as I am using linux was less than pleasurable, and I would like a GUI option in linux

Reason for choosing IDrive

Value for money, Idrive was the best value option

Review Source

DR

DIANE R.  
retired  
Real Estate  
Used the software for: Less than 6 months

### "Unsure of equivalency to prior backup system"

July 11, 2024

3.0

It is easily downloaded. I need assistance with set up and loading onto other devices.

Pros

The introductory price is good and saved me some money, however, not sure this is apples to apples compared to my previous backup product.

Cons

I am having difficulty understanding if iDrive is backing up everything and also how to add it to all my devices. It does not seem user friendly to me in these subjects. I have put out an email to support, which I hope will solve all my concerns.

Switched from

[Carbonite](https://www.capterra.com/p/223152/Carbonite/)

Not needing to back up company files any longer.

Review Source

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