Personify

Personify Community


4 / 5
3 reviews

Who Uses This Software?

While flexible enough to provide value across organizations of any size, Personify Community has demonstrated strength in serving mid to large size nonprofits.


Average Ratings

3 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Personify
  • www.personifycorp.com/
  • Founded 1996
  • United States

About Personify Community

Personify Community creates rich digital spaces for nonprofits and associations looking to engage members and donors. Our extensive collaboration, communication and sharing capabilities, along with in-house community experts, create an experience tailored to your members and their needs. Use Community to create deep connections between constituents, ensure they have access to valuable information and to amplify the impact of events and fundraising activities the opportunities are endless.


Personify Community Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management

Personify Community Reviews Recently Reviewed!


Loved our project manager | Disliked the admin user experience

Mar 07, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: It served its purpose as the online community for our organization, which was very group-based. I think it was the cheaper option that the organization went with at the time, but there are other platforms that far out-perform it at similar price points now.

I really, really enjoyed working with our Project Manager. He came prepared to our weekly calls, had innovative ideas, was very responsive and helped with compiling data for important presentations.

Cons: I can't express how much I disliked the admin/back-end interface. It was extremely difficult to navigate, not intuitive, cluttered and just plain not user friendly. It didn't look anything like the member-facing view, so I was constantly switching between browser windows to see "my view" vs "their view" and trying to hunt down the changes I made. It was exhausting!

I consider myself tech savvy and have picked up other platforms far more quickly. I inherited it from a previous employee, so perhaps if you're part of the project and building the community from the ground-up, it makes more sense. Definitely not friendly for newbies. Members had difficulty navigating it as well - particularly when it came to updating their profiles.

I'm thankful for our great PM because the community wouldn't have survived otherwise!

Overall: Served it's purpose for the organization's online community at the time, but would choose a different online community solution now.

Very solid platform

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The customization of the software allows our organization to connect our users across different geographic areas. We were able to build a comprehensive resources section with incredible filtering options which has served our organization well.

Cons: The system is based on HTML blocks, and sometimes you need to use contract hours on getting those blocks fixed, as they can be hard to edit as an average administrator with little HTML experience. This can be frustrating when the only edit might be to bold or center a section.

Overall: Connecting our supporters to each other and allowing them to post and share resources to each other.

Perfect for our purpose

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This software gives us the ability to customize to our needs. They are very helpful in working with us a client and making this easy for our users.

Cons: Not really a con anymore, but it was not as user friendly in the past as it is now.

Overall: This was a work in progress that has blossomed and really helped us create a community for our users that is extremely useful and very user friendly.