--- title: "LendingPad Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LendingPad Software - reviews, pricing plans, popular comparisons to other Loan Origination products and more." source_url: "https://www.capterra.com/p/171891/LendingPad/" page_type: "product" language: "en" --- # LendingPad Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LendingPad ## What is LendingPad? LendingPad is an innovative, secure & powerful cloud-based mortgage loan origination system (LOS) created by mortgage professionals to modernize the complex and costly loan origination process today. The solutions LendingPad offers elevate the efficiency, compliance, and information security for brokers, lenders, banks and credit unions. Fully integrated with vendors, ability to customize, intuitive UI, easy setup, multi-user same-file edits and real-time loan pushed updates. ## What is LendingPad used for? [Loan Origination](https://www.capterra.com/loan-origination-software/)[Mortgage](https://www.capterra.com/mortgage-and-loans-software/)[Loan Servicing](https://www.capterra.com/loan-servicing-software/) Top alternative Featured Overall rating Based on 134 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 6% Starting price $50 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LendingPad?[Manage this product listing](https://www.g2.com/products/lendingpad/claim_requests/new?auto=true) Rating Breakdown 4.4 +− Features4.2 Value for Money4.5 Ease of Use4.2 Customer Service4.6 Rating Breakdown 4.4 Features4.2 Value for Money4.5 Ease of Use4.2 Customer Service4.6 ## LendingPad Reviewers Verdict Updated August 2026 AI summary - LendingPad is a fit for small lending teams, mortgage brokers, and loan officers needing web-based loan origination and pipeline tracking. - Reviewers are positive about its responsive live chat support, ease of use, helpful integrations, and accessible document management. - It supports daily operations by enabling quick onboarding, multi-user access, and efficient loan processing from application to closing. - Buyers should weigh a few practical considerations: some users mention saving glitches, reporting limitations, client-facing workflow gaps, and a less intuitive interface. - LendingPad suits teams valuing hands-on support and core processing but may not meet needs for advanced borrower management or custom reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LendingPad 4.4 (134) VS. [4.6 (72)](https://www.capterra.com/p/166706/LendingWise/reviews/) Starting Price $50 Per Feature, Per Month Starting Price $149 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (134) Ease Of Use 4.4 (72) Value For Money 4.5 (116) Value For Money 4.5 (63) Customer Service 4.6 (133) Customer Service 4.5 (68) ## LendingPad alternatives [4.8 (288)](https://www.capterra.com/p/9277/The-Mortgage-Office/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (14)](https://www.capterra.com/p/135272/LOAN-SERVICING-SOFT/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Mortgage Automator](https://www.capterra.com/p/191761/Mortgage-Automator/) [4.9 (116)](https://www.capterra.com/p/191761/Mortgage-Automator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191761/Mortgage-Automator/) [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) [4.5 (98)](https://www.capterra.com/p/37032/BNTouch/reviews/) Starting price $165.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/37032/BNTouch/) [View all alternatives](https://www.capterra.com/p/171891/LendingPad/alternatives/) ## FAQs about LendingPad Overview ### What problems does LendingPad solve? LendingPad solves slow, error-prone loan origination workflows by giving mortgage brokers, loan officers, processors, and small lending teams an easy-to-learn, web-based system for document handling, rule automation, accurate reporting, and multi-user file access. It also reduces onboarding friction, integration headaches, and downtime when teams need fast support or remote collaboration. Answer based on 78 reviews Overview ### Which roles and teams benefit most from LendingPad? LendingPad is most used by loan officers, mortgage brokers, and loan originators who need to manage pipelines, track borrower files, and move loans efficiently from application to closing. Operations managers, processors, and branch leaders use it to streamline workflows, while owners, presidents, and CEOs rely on visibility into production and team performance. Answer based on 134 reviews Overview ### What company size and industries is LendingPad built for? LendingPad is built primarily for small businesses in financial services, with 81% of reviewers from small companies and 53% from financial services. It serves mortgage brokers, bankers, lenders, banks, and credit unions, with additional use in real estate at 27% and banking at 16%, mainly for loan origination. Answer based on 134 reviews Features and Usability ### What are the key features of LendingPad? LendingPad includes core loan origination features like online applications, credit reporting, automated underwriting, document management, and electronic signature. Reviewers also point to differentiators such as live chat support, third-party integrations with CRM and AUS tools, multi-user loan file access, and workflow rules for processing and compliance. Answer based on 49 reviews Overview ### What features does LendingPad offer for mortgage teams? LendingPad offers core mortgage LOS features like templates, automation, dashboards, chat support, integrations, and web-based access. Brokers and processing teams often find the system useful once configured, but some users want deeper customization, a stronger built-in POS, easier printing, better mobile handling, and less clutter in everyday workflows. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does LendingPad integrate with? LendingPad connects natively to 10 third-party tools, with reviewer-cited integrations including Floify, BNTouch Mortgage CRM, Loanzify, Zapier, Bonzo, Shape, DocMagic, and MeridianLink Mortgage. Official catalog listings also include Insellerate, Jungo, and LeadMailbox, covering CRM, point-of-sale, document, and credit-report workflows. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on LendingPad? LendingPad is relatively easy to onboard for loan officers and other everyday users, who often learn quickly with minimal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins or teams setting up workflows, reports, or migrations may need more time and more structured guidance. Answer based on 16 reviews Getting Started and Support ### What customer support options does LendingPad offer, and how do users rate the experience? LendingPad offers email/help desk, a knowledge base, phone support, and chat. Many users describe support as fast, helpful, and knowledgeable, with quick ticket responses and useful live chat. Some users report inconsistent onboarding, unresolved or prematurely closed tickets, lighter help articles, and occasional difficulty getting timely assistance. Answer based on 56 reviews Features and Usability ### How well does LendingPad handle the borrower loan process? LendingPad manages the borrower loan process in one place, covering applications, documents, disclosures, credit pulls, and AUS steps. Mortgage brokers and processors like the connected workflow and integrations, but some teams find borrower navigation confusing, imported files messy, and certain tasks less intuitive than older loan origination systems. Answer based on 35 reviews ## Who uses LendingPad? Based on Capterra reviews from the past 6 years ## Features AI summary Based on 460 Loan Origination reviews Capterra reviewers highlight these as the features buyers value most when comparing loan origination software: - **Borrower Management** (**68%** of reviewers rated this feature as critical) - **Workflow Management** (**55%**) - **Loan Processing** (**61%**) LendingPad includes **Workflow Management** and **Loan Processing**, giving lending teams a way to manage task flow and move loans through key processing stages more efficiently. However, it does not include **Borrower Management**. Instead, it offers other highly rated capabilities, including **Loan Management** (**64%**) and **Pipeline Management** (**55%**), which help teams track active loans and monitor deal progress across the lending pipeline, providing teams with better visibility and control throughout the origination process. Workflow Management 3.9 (39) 74.36% of 39 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Loan Processing 4.3 (66) 74.24% of 66 reviewers that rated this feature as important or highly important It helps you process loans efficiently, assign tasks, and collaborate with processors. Users think the interface is intuitive, automation is valuable, and third-party processors can access files easily. Some reviewers feel disclosures need improvement and updating files at funding can be difficult. Loan Management 4.3 (78) 78.21% of 78 reviewers that rated this feature as important or highly important LendingPad offers a streamlined way to manage loans from application to closing, letting you track files, run reports, and keep loan statuses updated. Reviewers appreciate the intuitive navigation, pipeline visibility, and ease of accessing all loans, though some mention issues with duplicate files. Pipeline Management 4.5 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Document Management 4.2 (71) 67.61% of 71 reviewers that rated this feature as important or highly important With this capability, you can easily organize, upload, and access documents, benefiting from customizable folders and labels. Reviewers appreciate the system’s user-friendliness and borrower upload options, but some mention slow uploads and desire more folder options and drag-and-drop functionality. Online Applications 3.9 (52) 61.54% of 52 reviewers that rated this feature as important or highly important You get a web-based application process that allows borrowers to apply anytime and integrates with third-party POS systems like LOANZIFY and BN Touch. Some reviewers find the process user-friendly, but others report login issues, duplicate entries, and prefer using external POS solutions. LendingPad 33 features Create a table of loan payments showing dates, amount of principal, amount of interest, and remaining balance Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower Electronic storage of stakeholder contact information Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Report customer payment history and outstanding debts to credit bureaus Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Store and organize information about customers and previous interactions With this capability, you can easily organize, upload, and access documents, benefiting from customizable folders and labels. Reviewers appreciate the system’s user-friendliness and borrower upload options, but some mention slow uploads and desire more folder options and drag-and-drop functionality. Store and organize documents in a centralized system Digitally sign online documents Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Used by brokers Store information about leads or contacts and track, manage and nurture them throughout the sales process LendingPad offers a streamlined way to manage loans from application to closing, letting you track files, run reports, and keep loan statuses updated. Reviewers appreciate the intuitive navigation, pipeline visibility, and ease of accessing all loans, though some mention issues with duplicate files. Process of securing a loan from a bank or any other lender. Assess and control risks associated with the credit process of each loan portfolio/account It helps you process loans efficiently, assign tasks, and collaborate with processors. Users think the interface is intuitive, automation is valuable, and third-party processors can access files easily. Some reviewers feel disclosures need improvement and updating files at funding can be difficult. Automate workflows and trigger campaigns based on customer actions Type of loan used to purchase real estate Expand services to areas outside of the home location, functioning as an extension of the home location. Manage the accounting and financial aspects of multiple locations or companies in a single location You get a web-based application process that allows borrowers to apply anytime and integrates with third-party POS systems like LOANZIFY and BN Touch. Some reviewers find the process user-friendly, but others report login issues, duplicate entries, and prefer using external POS solutions. Track sent and received payments, invoices, and bills. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. The initial step in the mortgage workflow Tool used to determine accurate pricing and product eligibility for borrowers Active reporting of data and metrics Search and filter data across systems to locate required information by entering keywords or certain criteria Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.2 (134) 4.2 Based on 134 reviews ## Pricing Value for money 4.5 (116) Basic $50.00 Per Feature,Per Month Value for money 4.5 (116) 4.5 Based on 116 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Jungo](https://www.capterra.com/p/182058/Jungo-Mortgage-CRM/)[ BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/)[ Floify](https://www.capterra.com/p/138124/Floify/)[ Shape](https://www.capterra.com/p/173673/SetShape/)[ Loanzify](https://www.capterra.com/p/203129/Loanzify/)[ MeridianLink Mortgage](https://www.capterra.com/p/123177/LendingQB/)[ LeadMailbox](https://www.capterra.com/p/142399/LeadMailbox/) ## Support, customer service and training options Customer Service 4.6 (133) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (133) 4.6 Based on 133 reviews ## User reviews Overall rating 4.4 Based on 134 reviews Filter by rating 5(82) 4(35) 3(9) 2(5) 1(3) Mentioned topic Sorted by most recent AD Aaron D. Loan Officer Banking ### "coming up short on some key elements" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 27, 2024 Pros quick to learn but has some limitations for the reporting Cons document management and contact management Switched from [Encompass](https://www.capterra.com/p/37038/Encompass360/) changed companies and the companies dictates thew LOS system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PW Pamela W. MLO Financial Services ### "Always Improving" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 23, 2024 Pros Lending pad is data reporting is better than most CRM's. I can appreciate these metrics being available daily. Cons Integration appears to be the space of opportunity for me. When integrated with Zapier I have noticed I am receiving random files in my pipeline and I do no know if this is LP or Zapier. Duplications are an issue when applicants are going back into the file, not sure if that is an UI issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nicholas P. Owner Financial Services ### "Valor Mortgage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2024 Great. Customer service is always very helpfull Pros Customer service and ease of use. the flow of the application and needed documents Cons not sure, not to good with pulling reports. I often have to do it multiple times Reasons for choosing LendingPad Cost and quick follow up and onboarding with my initial sign up Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PS Patrick S. President Financial Services ### "Impractical for Startup Organizations" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 14, 2024 I have not come embrace the product. I am evaluating other products before onboarding additional staff. Pros Nothing really. I chose it, because on the Internet it was advertised as the new generation of Loan Origination Software. Cons The way that support is delivered, and the culture and attitude of the support team. Reasons for choosing LendingPad I was told that since it is the latest product, it has many modern features that make loan origination and reporting easy. I do not believe that these claims are true. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Melinda S. Sr Loan Processor Real Estate ### "Ease of use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros Easy to make the switch, user friendly. Especially love the live chat! Cons Ability to add/select a new AE/rep from wholesale lender. Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DF Daryn F. President Financial Services ### "One of the best LOS out there." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros I like that it's easy to use, mobile-friendly and cost-effective. Cons The POS is not fully functional. I would like to see improvements to the POS so we can have a full-service POS / LOS under one developer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WW William W. Loan Officer Banking ### "Very easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2024 Pros Much easier than Encompass even for someone older that never used computer programs. Cons Employment section to put income for multiple borrowers was a little confusing at first. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Alvaro P. President Financial Services ### "Excepcional Customer Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros Easy to use/navigate, integrated to most investors portal requirements. Cons I would like a more like the original URLA format for loan applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Ronald W. Owner Financial Services ### "Love LendingPad" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2024 Pros I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use. Cons You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear. Alternatives considered [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) [PerfectLO](https://www.capterra.com/p/169670/PerfectLO/) [Encompass](https://www.capterra.com/p/135344/Encompass/) Reasons for choosing LendingPad Mostly due to the compatibility with my other origination software such as my CRM of BNTouch and my POS of Floify. It allows a seamless process from application to funding and marketing. On top of that the cost was lower than the other and the system was easier to use. Another great feature is it is web-based and I can access it anywhere from any computer if needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB James B. Sr. Loan Officer Financial Services ### "Great Product for the Price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2024 It's been great. It's easy to use, easy to integrate all your services. I have integrated, Secure Loan Docs, Surefire, MLO FLO, High Level Marketing, etc and they all worked great. Pros The ease and accuracy of completing the loan application, uploading docs, credit reporting agency integration, AUS integration. Cons Don't really have anything to critique, Lending Pad has been great rolling out updates. Switched from [Encompass](https://www.capterra.com/p/135344/Encompass/) Because Encompass is so clunky and slow. It takes so much longer to complete any tasks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171891/LendingPad/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [LendingWise vs LendingPad](https://www.capterra.com/compare/166706-171891/LendingWise-vs-LendingPad)[Mortgage Automator vs LendingPad](https://www.capterra.com/compare/171891-191761/LendingPad-vs-Mortgage-Automator) [The Mortgage Office vs LendingPad](https://www.capterra.com/compare/9277-171891/The-Mortgage-Office-vs-LendingPad)[Creatio CRM vs LendingPad](https://www.capterra.com/compare/130149-171891/bpm-online-CRM-vs-LendingPad)