Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
LendingPad is an innovative, secure & powerful cloud-based mortgage loan origination system (LOS) created by mortgage professionals to modernize the complex and costly loan origination process today. The solutions LendingPad offers elevate the efficiency, compliance, and information security for brokers, lenders, banks and credit unions. Fully integrated with vendors, ability to customize, intuitive UI, easy setup, multi-user same-file edits and real-time loan pushed updates.
Provider
LendingPad Corp
Located In
United States
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
Phone Support, Email/Help Desk, Chat, Knowledge Base
Mortgage brokers, bankers, lenders, banks, and credit unions.
Content Source: LendingPad
Based on other buyer's searches, these are the products that could be a good fit for you.
Reviewers consistently praise LendingPad for its excellent customer service, noting the quick response time and knowledgeable support team. They find the customer service team to be very helpful, making the platform easier to use even for those who are not tech-savvy. Users also appreciate that the customer service is linked to necessary tools for processing loan applications, enhancing their overall experience with the software.
Users appreciate the ease of use and continuous improvements made to LendingPad, noting that the system is consistently updated to address user feedback. They value the ability to log in from anywhere without experiencing slowness issues and commend the platform for its responsiveness to suggestions for new features. Additionally, users find the software easy to implement and look forward to ongoing enhancements that further improve their experience.
Pros
So far I'm delighted that it's easy enough for beginners and the ability to manipulate and create rules in real time is amazing.
It has been a great experience, I highly recommend as it is a user friendly LOS with good features and the best customer service team.
I love how responsive and helpful they are and they take suggestions for new features and improvements. They're always rolling out updates and improvements.
Great experinece, not to many issues at all - if I have any at all the chat is very responsive.
Cons
If I had more time, I could tell you about more problems. The real point of me even replying is to see how serious you are about "getting feedback.
My guess is I'll hear crickets from you after I hit "send.
I'm also receiving feedback on the application from my borrowers. They find the application a little confusing.
Knowledge base very light and weak. Confusing and complex setup.
Most Recent Video User Review for LendingPad
SEE ALL VIDEO REVIEWS
LendingPad Review: The Ultimate Cloud Solution for Mortgages
Amir N.
"LendingPad for Mortgage Lenders"
Overall: It has been good, but again sometimes upper management and our AE are hard to get ahold of, support can be standoffish, and it slows down during heavy usage.
Pros: LendingPad is accessible anywhere, on both mobile and computer devices. It is very easy to use, well organized and extremely well documented. Their chat support is awesome, and the support staff are very knowledgeable, responsive about the platform and loans as well.
Cons: LendingPad does well for brokers. It is not set up as much for Lenders, although it is getting better, there are still a lot of GAPs. Some things are not intuitive and it is not nimble when it comes to specialty loan programs. Overall its a nice platform with lots of potential to add some AI to make it better.
"Love LendingPad"
Pros: I can do everything from one tool to make my loan process easy and smooth and it integrates easily with other software that I use.
Cons: You can sign up for basic training or watch videos for more in-depth training. I would prefer to have the option for formal training on the system as watching the videos does not always give the information that I am looking for or is not always clear.
"Borrow other companies ideas."
Overall: It's fine, and basic. I wouldnt use it if my company didnt make me use it for payroll. Customer sevice is excellet, always!
Pros: Pros - customer service. The chat feature to talk to a live person is the best thing about lending pad.
Cons: The application - the view is confusing. While I am use to it now because I am forced to use it there are MUCH better software programs. If you want people to love your product find something that looks and acts like Loan Depot's MELLO software. So easy to read, I could run through application questions and have it fille out completely in minutes. With lending pads I have to review, then double check then check again because somethings probably missing.
"LendingPad Review"
Overall: It has been a good experience, and am looking forward to it improving.
Pros: The “customizability” of various features of the program.
Cons: The lack of features that should be inherent in a program designed to assist mortgage brokers and lenders serve their clients as thoroughly as possible.
"A+ Origination System"
Overall: It is user friendly and good to work with a tool that is on your side.
Pros: Love the flow of the application and how fast the responds are when requesting help on items within LendingPad.
Cons: That I can't speak to a person when needed. Sometimes we are going back and forth messaging each other for 15 minutes when a phone call would have taken 1 minute.
