# Page 4 | LendingPad Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is LendingPad the right Loan Origination solution for you? Explore 134 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171891/LendingPad/reviews --- LendingPad 4.4 (134) [View alternatives](https://www.capterra.com/p/171891/LendingPad/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of LendingPad ## Showing most helpful reviews Showing 76-100 of 134 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DK David K. Broker Banking Used the software for: 2+ years ### "David King" February 1, 2024 4.0 Overall I'm satisfied with the product and like the fact they have and will make changes to improve. Pros Ease of use for me and my clients taking applications. Cons The difficulty of generating needed reports (Call Reports). Reason for choosing LendingPad Researched it first and just went with it. Review Source JF Jason F. Broker Accounting Used the software for: 2+ years ### "Lending Pad " February 10, 2024 5.0 Pros Its great! No complaints at the moment! Cons Nothing at the moment. It all depends how you customize it Review Source AA Africa A. Systems Admin Financial Services Used the software for: 1-2 years ### "Easy to Use for a Disperse Mortgage Company" July 19, 2019 5.0 I have found it easier to onboard new people with the software because it is cloud-based and thus easy to use. Also, because it is cloud-based, data is readily accessible by everyone in the company. Several people can be in the same file at once. Multiple people in the file at the same time was never an option with other loan origination systems. Pros The software itself is very intuitive. The different areas are organized around topics: borrower details, subject property details, loan details, etc. Cons Having used several different loan origination systems, I was missing in software marketing and loan term comparison applications. Alternatives considered [Encompass](https://www.capterra.com/p/37038/Encompass360/) Reason for choosing LendingPad The same reason we switched from Calyx Point - price, technology, and ease of use. Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Price, technology, and ease of use. Review Source CM Cynthia M. Executive Assistant Financial Services Used the software for: 1-2 years ### "Lending Pad Review" February 1, 2024 5.0 Awesome product. Easy to use and to teach others how to use Pros It's ease of use and Support is always AWESOME!! Cons I really can't think of anything I least like about LendingPad Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Calyx is complicated and a bulky software to work with. Not very user friendly Review Source NP Nicholas P. Owner Financial Services Used the software for: 1-2 years ### "Valor Mortgage" February 21, 2024 5.0 Great. Customer service is always very helpfull Pros Customer service and ease of use. the flow of the application and needed documents Cons not sure, not to good with pulling reports. I often have to do it multiple times Reason for choosing LendingPad Cost and quick follow up and onboarding with my initial sign up Review Source FR Fraidy R. Mortgage Broker Financial Services Used the software for: 6-12 months ### "EXCEPTIONAL " February 1, 2024 5.0 Truly Exceptional! The number one feature is the quick customer support. We are completely blown away by how quickly and expertly the support team handles all queries and difficulties! Pros There are quite a few things that we love about LendingPad but I will list two outstanding things. 1. Amazing customer support 2. very easy to use. Cons It would be difficult for me to pinpoint a negative experience with using LendingPad Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) We wanted an easier more flexible Loan Originating System. Review Source JB Jasmine B. Loan officer Financial Services Used the software for: 1-2 years ### "Lending Pad " February 1, 2024 2.0 Pros The system is pretty basic. I guess I like the dashboard Cons Lending pad is not encompass. The flow of the application is not there. There are too many unnecessary feulds to fill out. It is not streamlined Review Source CS Chris S. Broker/Owner Financial Services Used the software for: I used a free trial ### "Loving so far and still in Trial period! " April 6, 2021 5.0 Overall has been very good and anticipating a great working system for all aspects of the loan process. So far, love it and just anxious to finish learning and setting all up. Pros Easy to read and change themes for visual, integrates with different programs currently and adding more for ease. Love that Contacts are able to imported, DU/LP a since now, MCR reporting to be such a easy process now instead of creating spreadsheets, etc.. The list goes on... Cons 1\. Subject line when sending from system but, know it is being worked on. 2. Loan/File numbers automatically created but, cannot change format at the moment to my system (YY,MM,DD,...). This would allow a more streamed process of importing files, etc. Just trying to adjust to a new system and set up templates, etc. Once all is set up and also integrates w/ Jungo and Optimal Blue .. it will be awesome and save so much time! Alternatives considered [Encompass](https://www.capterra.com/p/37038/Encompass360/) Reason for choosing LendingPad Appearance of flow, processes, cost, integrations, others using system love it. Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) System was out dated and the final straw was the new URLA and issues along with things being deleted in the system completely. Very troubling for compliance issues. Review Source MG Mayra G. Loan Processor Real Estate Used the software for: 2+ years ### "Customer Service makes it that much better" February 9, 2024 5.0 Pros First off, I am not the most tech savvy person, but when I have questions, the customer service team, makes it that much better and way easier.. Cons In the beginning, maybe not knowing how to navigate it.. Little by little I have come accustom to the system and it is getting way easier for me. Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Broker made the decision to make this switch, which was a smart idea. Review Source JS JudyAnne S. Senior Loan Consultant Financial Services Used the software for: 1-2 years ### "Lending Pad Review" February 6, 2024 4.0 Pros The Chat Line support, it is very helpful. Cons That my borrowers have difficulity navigating in Lending Pad. Review Source KR Kristi R. Loan Officer Real Estate Used the software for: 6-12 months ### "Techy concerns " February 6, 2024 3.0 Pros I can log in anywhere which is nice and I don’t have any slowness issues. Cons Lots of tech issues, can’t get things to save without leaving the app and going back in. Clients have a hard time logging in to submit the application. Switched from [Encompass](https://www.capterra.com/p/135344/Encompass/) New company used Lending Pad so I was required to use it. Review Source PW Pamela W. MLO Financial Services Used the software for: 1-2 years ### "Always Improving" February 23, 2024 5.0 Pros Lending pad is data reporting is better than most CRM's. I can appreciate these metrics being available daily. Cons Integration appears to be the space of opportunity for me. When integrated with Zapier I have noticed I am receiving random files in my pipeline and I do no know if this is LP or Zapier. Duplications are an issue when applicants are going back into the file, not sure if that is an UI issue. Review Source MS Melinda S. Sr Loan Processor Real Estate Used the software for: 2+ years ### "Ease of use" February 13, 2024 4.0 Pros Easy to make the switch, user friendly. Especially love the live chat! Cons Ability to add/select a new AE/rep from wholesale lender. Review Source GM Gabriel M. Loan Officer Real Estate Used the software for: 2+ years ### "Great service " February 1, 2024 5.0 Pros I liked that lending pad was very easy to use Cons I don’t have any negative things about lending pad because it’s user friendly Review Source eM elizabeth M. Senior Production Partner Real Estate Used the software for: 1-2 years ### "Great LOS " February 9, 2024 5.0 Pros ease of use, accuracy, great support from lending pad team Cons i have not experience any cons using lending pad. Review Source JH Julie H. Ops manager Banking Used the software for: 6-12 months ### "Great LOS for Brokers!" February 1, 2024 5.0 customer support is top notch, its VERY convenient to chat with them to get an answer pretty instantly. But its been hard to learn where everything is and usually i can figure out an LOS within a week. I have been using this for months and still dont understand the REO / liability set p - rental income is never correct. Pros Its a fantastic interface, and easy to open and close different parts so it makes it fast and efficient. Cons ease of finding where to go to do something basic. Alternatives considered [BytePro](https://www.capterra.com/p/9297/BytePro/)[Encompass](https://www.capterra.com/p/135344/Encompass/) Reason for choosing LendingPad online access and internet based look to it. Review Source NF Nicholas F. Vice President Financial Services Used the software for: 2+ years ### "Easy to Use" February 6, 2024 5.0 Pros Lending Pad is super easy to use as a Loan Origination system. Out of the box and plug and play. Cons I don't like that when ordering title or other action items the processor is not automatically cc'd you have to write out their email everytime. Review Source HJ Houda J. Loan Officer Banking Used the software for: 1-2 years ### "LendingPad" February 6, 2024 5.0 Pros Easy to use, I love customer support. They are very fast and very helpful. Cons Everything looks good. I don't have any complain. Review Source TJ ThereseMarie J. Operations Manager/Partner Financial Services Used the software for: 2+ years ### "Software" March 1, 2022 5.0 It's a great service but the ability to switch from page to page is tooooo slow. Pros I would like for the transitions of one page to the next to not take so long....ever since the update is so much slower. Cons What I like least about the product is the amount of time it takes to go from one page to another....it is too slow. Review Source Response from LendingPad Corp March 20, 2023 We appreciate you for taking the time to share your experience with LendingPad. Our company places great importance on our clients' feedback to continually enhance our services. To ensure optimal speed please be sure to clear your cache regularly. If you need assistance doing so, please don't hesitate to reach out to our support team. Thank you for choosing LendingPad, and we are eager to continue serving you. RW Richard W. Branch Manager Financial Services Used the software for: 1-2 years ### "Easy to use" March 21, 2023 4.0 Pros The program is easy to use and organized well. I have used several programs over the years and after a little practice, LendingPad is much easier. Cons It is a little slow to create or import a file. Review Source MV Matt V. Owner Financial Services Used the software for: Less than 6 months ### "If you need customer service-look elsewhere" March 31, 2021 3.0 The customer service is absolutely horrible. I signed up for what I was told had a 30 day money back guarantee-they charge a crazy set up fee(which is not needed because they don't really customize anything) but then would not honor their policy. I then was told by someone in service, after taking 3 days to hear back, that the conversation I had with someone else never happened. They occupy a very small space in this market, it's clear to see why Pros I liked the concept of it being web based Cons Some of the features are cumbersome, not easy to use if you have used other softwares like this Reason for choosing LendingPad They did a good job presenting and making the product look easier than it is to use. Beware, this product is not solid and the service is terrible Review Source Response from LendingPad Corp April 7, 2021 Dear Mr. Vance, We do not have a 30-day money-back guarantee anywhere. You had stated to our service representative that the reason for canceling was not due to the product but unable to terminate your previous legacy LOS's contract. At that time, you had already signed up with us in the Broker Edition with an annual term. We do not have a mid-term cancellation refund on our plans. We communicate this in our demo sessions, display this policy at the time of registration, also during your initial sign-in. Like any other type of change, using a different system takes some learning curve. We ask users to reach out to us should they experience any issues. There are one-on-one sessions, youtube, chat, email, and screen share support available. Being a HousingWire's Tech100 winner and one of the industry's fastest growing LOS's, we will use this feedback to further improve our product and service. ZM Zaheer M. Manager Financial Services Used the software for: Less than 6 months ### "My overall " April 30, 2021 4.0 The overall experience has been great. I love the software it is easy to use once you get used to finding what you are looking for. There is room for improvements as with any other software. Pros I like that the software is web-based, this has our company security a little easier to handle. Cons There is no way to fully customize or add any features to the system. Adding in contacts for lenders has to be done by the software company versus doing it yourself. The customer chat box is great BUT it should be moveable to where you can access it as you try to follow the tech support instructions. There are add-ons with outside software vs LendingPad upgrades (CRM, Pricing, etc) It is sometimes a little longer to get support when you need a quick answer and there is no support phone number. Printing forms should be easier and accessible to all users. The customer link needs improvement and allows them to upload documents. Reason for choosing LendingPad Friendly view Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Calyx is still in the Stone Age. The software had a lot of issues and was a support nightmare. Security is a major issue and concern. The support staff is not friendly and responsive. Getting support took very long. Review Source DW Dennis W. Owner-President Financial Services Used the software for: 1-2 years ### "Expensive for what we use the tool for." February 9, 2024 2.0 Pros Good for borrower application completion and organizing the file for Loan Submission. Cons To many other features that we don't use but are reflected in the cost. I suggest you offer a streamlined tool at a lower cost for thoise brokers that will not use all of the features you offer. Review Source KH Kelly H. Account Manager Banking Used the software for: 2+ years ### "I do like lendingpad " February 6, 2024 4.0 Pros easy to use - support is quick to respond Cons it goes down a lot and I have to keep switching browsers back & forth Review Source JD Jay D. President Banking Used the software for: Less than 6 months ### "A turn key solution for a start up brokerage" July 29, 2019 5.0 LendingPad gets the job done and the call reporting feature is amazing. Pros Lending Pad is easy to use and the pricing structure compared to other "legacy" providers is very favorable. Cons The interface isn't as intuitive as other solutions which can take some time getting used to. Alternatives considered [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) Reason for choosing LendingPad The initial investment was marginal and the start up service/training was sufficient. The tech support on going has been very good. Switched from [Calyx Point](https://www.capterra.com/p/73554/Calyx-Point/) We started a new brokerage and received a quote from another provider we'd used at a previous employer and it was a lot of investment for a product that hasn't been updated as it should have. I spoke to another friend who had recently opened their own firm and they highly recommended Lending Pad as a quick and easy way to get started without breaking the bank or getting tied up in a long term contract. Review Source Similar Products Featured