# WidePoint Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WidePoint Software - reviews, pricing plans, popular comparisons to other Telecom Expense Management products and more. Source: https://www.capterra.com/p/171898/WidePoint --- # WidePoint Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WidePoint ## What is WidePoint? Are you looking for improved visibility into your inventory of circuits and/or mobile devices? Would eliminating the time-consuming work of receiving, coding and paying invoices free up valuable resources? WidePoint can help. WidePoint is the leader in defining and implementing Telecom Lifecycle Management best practices that deliver maximum value and enhanced security. With flexible deployment models from SaaS to a fully managed service, we put you in control. ## What is WidePoint used for? [Wireless Expense Management](https://www.capterra.com/wireless-expense-management-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WidePoint?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.widepoint.com/&name=WidePoint) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WidePoint 5.0 (5) VS. [4.9 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting Price $1000 Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (5) Ease Of Use 4.9 (31) Value For Money 4.8 (5) Value For Money 4.8 (20) Customer Service 5.0 (5) Customer Service 4.7 (26) ## WidePoint alternatives [4.6 (23)](https://www.capterra.com/p/150641/Telecom-Analytics/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (13)](https://www.capterra.com/p/102858/Clearview/reviews/) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (12)](https://www.capterra.com/p/187781/Mobil-X-Suite/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [LINQ Qonnect](https://www.capterra.com/p/10021949/Qonnect/) [4.6 (31)](https://www.capterra.com/p/10021949/Qonnect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10021949/Qonnect/) [View all alternatives](https://www.capterra.com/p/171898/WidePoint/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Usage Tracking/Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track and interpret metrics on the usage of company resources Billing & Invoicing 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Expense Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Reporting & Statistics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Self Service Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information WidePoint 22 features Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create, manage, and send invoices or bills to customers Billing for data services Billing for voice services Create budgets based on historical data and future projections Track usage and chargeback for disputed transactions/expenses Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms Analyze and calculate business costs Process to track, record, and analyze expenses that occurred over the entire duration of a given project Alter the layout and content of reports Monitor and record expenses such as purchases or charges incurred Compatible with fixed-line (cable) telecommunication systems Track and manage inventory levels to maintain proper supply Compatible with mobile-line (cellular) telecommunication systems Move/Add/Change Options Process payments via multiple modes directly through the application Manage and track customer orders for goods, investments, or any other purchases Organize and manage all processes/procedures involved in purchasing goods and/or services Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Manage and divide costs, invoices, payments, billings, etc. between two or more entities Track and interpret metrics on the usage of company resources Get Advice We can help you find the software with the features you need. Features 4.4 (5) 4.4 Based on 5 reviews ## Pricing Value for money 4.8 (5) Basic $1,000 Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews ## Integrations [ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AP alissa p. agent Transportation/Trucking/Railroad ### "Reliable and Organized Expense Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 April 19, 2026 Overall, my experience with WidePoint has been positive. It’s a dependable tool for managing expenses and staying organized, though there is room for improvement in usability and interface design. Pros I like how it keeps billing, expenses, and usage all in one place. It makes tracking, reporting, and managing costs much easier and more organized. Cons The system can feel a little bit outdated at times, and some of the features could be more user-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stacey S. Owner Cosmetics ### "Widpoint for a Wide review." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 30, 2026 WidePoint was slow like this it was solid Easy to use When gave full visibility Saved real money,and support with quick and was actually helpful. Pros In software get solid marks from users mostly 4-5 stars in customer reviews on sites like G2 software advice and trust radius around 710s there Wide point gets solid marks mostly 4-5 stars positive vibes all around from users on G2 software advice trust radius what people like most total control over telecom spend centralizes it all cuts costs fast. Cons Reviews G2 captera ETC the main gripes are pretty mild since most folks give it high marks least liked things like advanced analytics or extra modules cost more to unlock overall still Savings and support outweigh it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Tim P. Chief, Telecommunications Systems Design Branch Information Technology and Services ### "WidePoint - Wireless TEM Services (Telecommunications Expense Management)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2021 Overall experience with WidePoint during the past 10+ years has been excellent for our Wireless TEM services. Great customer support from the helpdesk and management. Always provided great support for the Army Corps of Engineers and during national emergencies (flooding, hurricane, fire, border protection, tornado, etc.). While also providing excellent cellular cost savings and billing support. Supported approx. 23,000 devices for the Corps of Engineers. Pros WidePoint provided great technical support, billing support, cellular cost reductions, rate plan optimization, and customer helpdesk. Wireless TEM Services included Project Management, Contract Optimization, Inventory Management, Invoice/Billing/Audit services, Rate Plan Optimization, Reporting & Analysis, Dispute Recovery, Procurement services, Help Desk & Break Fix, Transition services, Life Cycle Management, Emergency services, and Online Portal. Cons N/A. Online portal software performed very well. Reasons for choosing WidePoint Gartner recommended, Wireless TEM (Telecommunications Expense Management) services, Billing & Audit support, Cellular Optimization plans, Customer support and Help Desk, and overall Value to the Corps of Engineers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2021 Thanks Tim. Your feedback is greatly appreciated! RH Robert H. Lead Network Analyst Hospitality ### "CDL" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 23, 2020 Working with the team is great. They always have the information I need. Pros Communication from the team is great and they have the information needed. Cons Having to run full reports to get report data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 28, 2020 Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come! AU Anonymous User Director Network Operations Telecommunications ### "Services Provider - WIDEPOINT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 22, 2020 My experience has been very positive. Account management, Helpdesk, and support staff have always been quick to respond with service and solutions. Pros Vendor has been very flexible to meet our needs and address any concerns we have. Cons No issues with working with Widepoint. Long term partner not looking to change vendors. Reasons for choosing WidePoint We reviewed three other service providers for the service and made the decision to move forward with Widepoint based on overall service capability, price and the management team. Very satisfied with the relationship we have developed with Widepoint Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2020 Thank you for taking the time to provide feedback on your experience with WidePoint. We look forward to continuing to support you and your organization for many years to come! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)