# SmartSAQ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SmartSAQ Software - reviews, pricing plans, popular comparisons to other PCI Compliance products and more. Source: https://www.capterra.com/p/171919/SmartSAQ --- # SmartSAQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SmartSAQ ## What is SmartSAQ? PCI self-assessment questionnaire that carries over responses to affiliate organizations and speeds up re-verification process. ## What is SmartSAQ used for? [PCI Compliance](https://www.capterra.com/pci-compliance-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartSAQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.controlscan.com&name=SmartSAQ) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartSAQ 3.8 (5) VS. [### OUTSCAN PCI](https://www.capterra.com/p/175230/OUTSCAN/) [0.0](https://www.capterra.com/p/175230/OUTSCAN/#reviews) Starting Price Contact vendor Starting Price $5000 Per Feature Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (5) Ease Of Use 0.0 (0) Value For Money 2.3 (3) Value For Money 0.0 (0) Customer Service 3.7 (3) Customer Service 0.0 (0) ## Pricing Value for money 2.3 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.3 (3) 2.3 Based on 3 reviews ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 5 reviews Filter by rating 5(3) 4(0) 3(1) 2(0) 1(1) Mentioned topic Sorted by most recent RG Ricky G. Technology lead Computer Software ### "Good Cloud based Self assessment application " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 11, 2021 My company uses it for policies and procedures SAQ yearly which helps us to revisit and remind our Compliance to company. Pros Interactive application with good UI, supports self assessment questions on the fly. My company uses it for yearly Compliance assessment for employees. Cons Good application at the moment solving it's purpose.so nothing right now. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shawn G. Owner Health, Wellness and Fitness ### "Horrible Support- takes no responsibility" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2020 Poor. Not happy with the outcome of customer service Pros Nothing is good about this company. Control scan is not the company to work with if you are a small business owner. Cons Control scan is not a friendly or helpful company. Their company is supposed to help end users become and stay pci compliant. They did nothing of the sort and ended up costing us hundreds because they couldn’t even call or let us know we needed to perform a simple computer scan. And then they denied any wrong doing. F-. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Operations Manager Financial Services ### "New Name - New Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 26, 2019 Pros We love that we can offer PCI coverage to our clients at cost. The customer support rep assigned to us as well as the customer support that you call, it top notch and very helpful! It is easy for us to help our clients through the PCI Certification process. Cons A company that has multiple locations has to "print" 2 different certificates. One with the certification date, saq type, main mid, etc. The other has a matching certificate number but simply shows the secondary MID's. When helping our clients upload to their processor's portal, we have found that we have to separtly combine those PDF's into one document before we can do so. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZK Zach K. IT tech Computer Networking ### "Constrol scan saq" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 12, 2018 Pros This software scanned our network for flaws in our security and av protection to protect our internal web based credit card network. Pointed out areas where we had open ports and default passwords to allow us to securely tighten down our credit card processing Cons Some of the errors found on our network were false positives that required "playful" work around to achieve the end passing result but nothing major Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Estelle S. Office Manager Health, Wellness and Fitness ### "Great compliance software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2018 Pros This software helps our medical office stay in compliance with the demands of our credit card processors. The best thing about it is that it sends you reminds of when to a schedule a scan. You can also scehdule a scan to happn in advanced so you always stay on top of it. Also if it sees any holes it will give you a list of what to work on. Cons I have been using this software for a few quarters now and have 0 cons so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)