# SmartSAQ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SmartSAQ Software - reviews, pricing plans, popular comparisons to other PCI Compliance products and more.

Source: https://www.capterra.com/p/171919/SmartSAQ

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# 

 SmartSAQ Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SmartSAQ

## What is SmartSAQ?

PCI self-assessment questionnaire that carries over responses to affiliate organizations and speeds up re-verification process.

## What is SmartSAQ used for?

[PCI Compliance](https://www.capterra.com/pci-compliance-software/)

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for SmartSAQ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.controlscan.com&name=SmartSAQ)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SmartSAQ

3.8 (5)

VS.

[### OUTSCAN PCI](https://www.capterra.com/p/175230/OUTSCAN/)

[0.0](https://www.capterra.com/p/175230/OUTSCAN/#reviews)

Starting Price

Contact vendor

Starting Price

$5000

Per Feature

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (5)

Ease Of Use

0.0 (0)

Value For Money

2.3 (3)

Value For Money

0.0 (0)

Customer Service

3.7 (3)

Customer Service

0.0 (0)

## Pricing

Value for money

2.3 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.3 (3)

2.3

Based on 3 reviews

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

3.8

Based on 5 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

RG

Ricky G.

Technology lead

Computer Software

### "Good Cloud based Self assessment application "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 11, 2021

My company uses it for policies and procedures SAQ yearly which helps us to revisit and remind our Compliance to company.

Pros

Interactive application with good UI, supports self assessment questions on the fly. My company uses it for yearly Compliance assessment for employees.

Cons

Good application at the moment solving it's purpose.so nothing right now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Shawn G.

Owner

Health, Wellness and Fitness

### "Horrible Support- takes no responsibility"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 9, 2020

Poor. Not happy with the outcome of customer service

Pros

Nothing is good about this company. Control scan is not the company to work with if you are a small business owner.

Cons

Control scan is not a friendly or helpful company. Their company is supposed to help end users become and stay pci compliant. They did nothing of the sort and ended up costing us hundreds because they couldn’t even call or let us know we needed to perform a simple computer scan. And then they denied any wrong doing. F-.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Operations Manager

Financial Services

### "New Name - New Features"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 26, 2019

Pros

We love that we can offer PCI coverage to our clients at cost. The customer support rep assigned to us as well as the customer support that you call, it top notch and very helpful! It is easy for us to help our clients through the PCI Certification process.

Cons

A company that has multiple locations has to "print" 2 different certificates. One with the certification date, saq type, main mid, etc. The other has a matching certificate number but simply shows the secondary MID's. When helping our clients upload to their processor's portal, we have found that we have to separtly combine those PDF's into one document before we can do so.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZK

Zach K.

IT tech

Computer Networking

### "Constrol scan saq"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 12, 2018

Pros

This software scanned our network for flaws in our security and av protection to protect our internal web based credit card network. Pointed out areas where we had open ports and default passwords to allow us to securely tighten down our credit card processing

Cons

Some of the errors found on our network were false positives that required "playful" work around to achieve the end passing result but nothing major

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Estelle S.

Office Manager

Health, Wellness and Fitness

### "Great compliance software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 13, 2018

Pros

This software helps our medical office stay in compliance with the demands of our credit card processors. The best thing about it is that it sends you reminds of when to a schedule a scan. You can also scehdule a scan to happn in advanced so you always stay on top of it. Also if it sees any holes it will give you a list of what to work on.

Cons

I have been using this software for a few quarters now and have 0 cons so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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