# Page 2 | Performio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Performio the right Commission solution for you? Explore 330 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/171921/Performio/reviews

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Performio

4.3 (330)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Performio

## Showing most helpful reviews

Showing 26-50 of 330 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Gustavo E S.  
Head of Digital Innovation  
Information Technology and Services  
Used the software for: 2+ years

### "A system that simplifies functions of commissions "

April 13, 2023

5.0

I have not found any fault or any feature that I do not consider to be positive of this tool

Pros

The platform is an excellent option in terms of alternative sales processes, or only focuses on customers having a great experience but also allows them to remain customers for much longer, as long as it has an understandable interface and the function of assignment of compensation is quite precise and even automated as well as the characteristics of calculation of commissions

Cons

What I like is that it has a system that performs the calculations automatically, allowing for no errors or later calculations for compensation to clients, in addition, the tool has constant auditing characteristics and, as always, even with systems automated

Review Source

CB

Chetan B.  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Performio Review"

February 1, 2022

4.0

The experience using Performio has been great and it is my goto platform to track my commissions on the revenue generated for my organisation. Thanks for building Performio for customers like us!

Pros

Performio's accurate fetching of important information from tools that it integrates with which then becomes a single source of truth for the leadership to take key decisions. Also, Performio is super helpful in tracking of incentives for the Sales Team along with the break up of incentives into variable and accelerators for a particular period. Additionally, the fact that Performio is able to present a breakdown of New Business/Upgrade revenue and Renewals revenue neatly is a great help!

Cons

At times mid way into a new month, I am not able to see data for that month, hence the timely updation of data is required.

Review Source

Shubham C.  
BDR  
Information Technology and Services  
Used the software for: 1-2 years

### "Good to track your targets, Bad if you have accelerators after 100% of your target."

February 7, 2022

4.0

Pros

It shows me my target, how much I have achieved and how much I am getting paid for 100% of my target. It also keeps a target with multiple graphs and gives a clear idea about the consistency of your performance.

Cons

The software is not configured for accelerators and never shows how much I am going to get paid if I achieve over 100% of my target. It also calculates the wrong amount and I have received the wrong incentives because of the same. If I haven't calculated the same manually. I would have lost the money.

Review Source

RD

Ruth D.  
Director of Sales Operations  
Computer Software  
Used the software for: 1-2 years

### "You'll need a full time Performio Administrator"

February 14, 2022

4.0

Frustrating. They're super helpful during Zoom calls, but then leave it in your court to make changes. Then something breaks. Then you submit a support ticket. Then it get's fixed. Then something else breaks. Extremely frustrating to go back and forth with this.

Pros

In terms of ease of use for our sales reps, it's fantastic. Simple and modern interface allows for quick adoption and understanding for the team.

Cons

Much like you need a Salesforce Developmer/Admin, you need a Performio Developer/Admin because something is ALWAYS needing configuration. Performio has very fast customer support, but deployment took 6 months, and they hit you with a hefty change bill every year when you need to make major adjustments to compensation plans. They expect you to know how to do everything, and offer very little training / resources.

Alternatives considered

[Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/)

Reason for choosing Performio

Simplistic view / ease of use

Review Source

VR

Verified Reviewer  
VP of Sales  
Information Technology and Services  
Used the software for: Less than 6 months

### "All good"

February 10, 2022

5.0

Great. No issues. Clean and easy UX. We also have a complex legacy commission structure and pay out in years two and three. Performio handles those past closed deals and commissions with ease. WIth our last solution, my team would have at least one error per period. Thus far, very few, minor issues, that are detected faster and resolved sooner. That leaves the reps paid and happy!

Pros

Performio is a great solution. We used a blend of homemade and SFDC systems that created a lot of labor issues around governance, disputes and automation. Items were missed, and trust is lost.

Cons

Nothing as of yet. I just wish I had more commissions in the software... but that's my issue.

Alternatives considered

[Coinbase Commerce](https://www.capterra.com/p/197761/Coinbase-Commerce/)

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

ease of use

Review Source

AG

Anna G.  
Global Payroll and Compensation Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Performio Ease"

February 1, 2022

4.0

The implementation team and customer support are excellent!! They response quickly and are always able to solve our issues.

Pros

Manual monthly calculations were instantly obsolete once we switch to Performio. Now we have schedule imports vs manually uploading monthly data. Confident in the payment calculations and the ability to provide Finance reports instantly.

Cons

One con, which really is a con, we were missing information on a report only to find out a report needed to be updated. So actual this con turn to being a learning experience.

Review Source

LW

Leo W.  
Account Executive  
Broadcast Media  
Used the software for: 1-2 years

### "Performio Performing Perfectly: Providing Properly Prospected Paychecks!"

February 7, 2022

5.0

My overall experience with Performio has been very positive. In our job we are encouraged to interact with it regularly, and I belive that has helped increase my understanding of it, and effectiveness with it.

Pros

What I most like is being able to track my sales day to day, seeing where my commissions are stacking up. This gives me an opportunity to see where I'm lacking, and direct focus into those areas.

Cons

It does take some getting used to. Once you understand it, it is quite clear, but there is a lot of information provided, and learning what all you are looking at, and what it means to you as a sales person, can take a little time.

Review Source

AU

Anh U.  
Manager, Controlling  
Medical Devices  
Used the software for: 2+ years

### "It's been good..."

February 10, 2022

4.0

Overall, we are happy with Performio. The platform have improvements to work on but the Team have been extremely helpful and supportive in understanding our business objectives. They are investing in evolving the platform with improved functions and features.

Pros

What we like most about the software is it's customizable from a box-solution. We were stuck in a box in our previous platform and it was difficult to expand our incentives as well as our reporting.

Cons

The Plan sign-off for the Users need some improvement because it's period based and lacks a pdf upload option. From the admin side, the templates in the box solution should allow more flexibility without needing to find work arounds.

Review Source

VR

Verified Reviewer  
Internal Commissions and Incentives Manager  
Telecommunications  
Used the software for: 2+ years

### "Flexible, configurable and efficient"

September 6, 2018

5.0

Pros

The system is flexible, efficient and configurable which is great as it allows us (admin users) to self-tweak as much as practical which in turn means that small change requests to business rules can often be executed very quickly and with minimal fuss. On the occasions where development work or troubleshooting assistance was required, a representative was always easily reachable and turnaround times were always reasonable. The frontend Dashboard capabilities allows for the data to be presented in way that is both engaging and easy to understand. It is also accessible on any device which is very handy.

Cons

There is none that I can think of at the moment

Review Source

JG

John G.  
Sales Ops Leader  
Computer Software  
Used the software for: 1-2 years

### "Performio Review"

February 1, 2022

4.0

Performio is a big step up over using spreadsheets to manage compensation. It has drastically reduced the time it takes to process payroll each month.

Pros

Running reports is easy and makes it simple for me to reconcile our data each month. The Performio support is great and responds promptly with answers when we run into any issues.

Cons

Since Performio is SQL based, we are reliant on the implementation team at Performio to any changes to our plans. There are other products out there that are excel based and are easier to manage from an Admin standpoint.

Alternatives considered

[CaptivateIQ](https://www.capterra.com/p/182174/CaptivateIQ/)[Xactly Incent](https://www.capterra.com/p/41694/Xactly-Incent/)

Reason for choosing Performio

We liked the dedicated service of Performio.

Review Source

TO

Tareq O.  
Sales Engineer  
Building Materials  
Used the software for: 2+ years

### "It enables us to clarify and discuss all commission details transparently"

April 14, 2023

5.0

Performio has improved the transparency of commission records and enhanced line managers' ability to accurately understand commission data.

Pros

Performio has revolutionized our commission and sales management by consolidating all relevant information and payments into one easy-to-use platform. With Performio, we can provide administrators with accurate compensation figures for closed deals and expected deals in a friendly and dynamic manner. I appreciate the transparency in data presentation that Performio offers, which enables managers to quickly obtain accurate summaries and speeds up the approval process. In addition, the comprehensive analytics and reporting provided by Performio are incredibly helpful in data validation, making our work much easier.

Cons

Although I didn't discover any drawbacks to using Performio, I have found its interface to be a little complicated. I would appreciate further improvements to the interface with upcoming upgrades.

Review Source

JJ

Jeff J.  
Sales Executive - Service  
Medical Devices  
Used the software for: 1-2 years

### "Commission program management - Users View"

February 3, 2022

5.0

Its been much better than previous systems. I like that the user interface is friendly and simple to use/understand. I can quickly find what I need. I have never had any issues with the software - outside of the data that our company loads.

Pros

Their are a number of really great features that I use on a regular basis. I love the ability to download all of my commissions by line item so that I can review the accuracy of the data that has been loaded. The dashboard is really great as well for all of our quota buckets - shows us at a quick glance where we stand.

Cons

In some ways, I would prefer fewer options/screens. Also for our usage, the data is too much (we have over 100K records) which is impossible to go through.

Review Source

KG

Katie G.  
Director of Sales  
Broadcast Media  
Used the software for: 2+ years

### "So glad Performio exists!"

February 1, 2022

5.0

I think we were missing a LOT of errors before Performio. We have caught inaccurate billing, order entry errors & payout errors we would have missed without the help of Performio!

Pros

It's a one stop shop to see commissions for my entire team! I like that they have control and are able to dispute items but I have the right to refuse if necessary. It opens up a dialogue with our sellers.

Cons

Actually, not much really. It sure beats having to use an excel spreadsheet! ;)

Review Source

DD

Darian D.  
Sales Executive  
Food & Beverages  
Used the software for: 2+ years

### "Easy to Navigate"

February 1, 2022

5.0

I am able to look out how much I am getting paid out for each deal in which marketing bracket as well as where all of my accounts are at with being activated.

Pros

Very easy to use and navigate through the application to view commission and the explanations behind what is being paid out.

Cons

Nothing needs to be improved. I think overall it is a very well structured application.

Review Source

CK

Caitlin K.  
Sales Manager  
Sports  
Used the software for: 2+ years

### "Hudl - Sales Management review of Performio"

February 1, 2022

3.0

Pros

Visibility for my team, letting them check out their own sales and making sure it lines up with the commission being paid.

Cons

It is clunky at times to visualize my sales in our platform. Also, I wish I could see my team laid out in front of me rather than clicking through each individual contributors' page.

Review Source

JW

Jeff W.  
Sales  
Medical Devices  
Used the software for: 2+ years

### "Performio"

February 1, 2022

5.0

Very good. Especially comparing to xactly

Pros

I like the easy to use dash board. Great interface too.

Cons

It would be nice to be able to customize to have one dashboard with what I want to see

Review Source

CM

Courtney M.  
account executive  
Sports  
Used the software for: 1-2 years

### "Performio Review for Hudl "

February 8, 2022

5.0

I think that performio is a great product that makes is easy for sales reps to view the commission and pay stubs they should receive, as well as keep them on track with their goals month over month

Pros

Easy to use, ability to see my information from past months, multiple charts to check, and ease of use with salesforce

Cons

the time that is takes for my sales to show up in performio

Review Source

GM

Greg M.  
Director of Finance  
Telecommunications  
Used the software for: 1-2 years

### "Coeo Solutions"

February 7, 2022

5.0

We have been able to accurately implement our commissions plan which our previous platform could not. We've been able to transparently show our contributors how they are being compensated and we can easily work to identify issues or errors while being extremely transparent around a critical and sensitive subject.

Pros

Features are intuitive and easily customizable for developers that know and understand the system

Cons

Software is great - no major complaints but I would say I would like to have more training opportunities to learn more about the software and what else we could be doing to improve our experience.

Reason for choosing Performio

Quickness of implementation, excellent demo, loved the integration partner that was recommended

Review Source

PS

Paul S.  
Restaurant Sales Executive  
Marketing and Advertising  
Used the software for: 6-12 months

### "Performio is great at tracking your individual progress, UI is outdated"

February 7, 2022

4.0

Great tool, needs to be updated with UI

Pros

I liked the ability to track individual sales for myself and the pay adding up properly. I love the ability to submit an edit to my manager and director.

Cons

The user interface is horrible to say the least. it feels pre 2008 computer use. The way things are organized to do edits are very difficult and time-consuming

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

THE entire company was working off a flawed system that was filled with errors and mistakes on pay

Review Source

SM

Stephanie M.  
Restaurant Sales  
Hospitality  
Used the software for: 2+ years

### "Performio Review"

February 11, 2022

5.0

Performio instantly displays employee earned commissions.

Pros

It lists features clearly and information is visually pleasing

Cons

It can be a learning curve for a new learner.

Review Source

MC

Matthew C.  
Virtual Sales Executive  
Computer & Network Security  
Used the software for: 6-12 months

### "Great Product"

February 1, 2022

5.0

Pros

Performio has been phenomenal at not only helping me track my earnings but allowing me to model potential scenarios and understand how to achieve my targets. It is super easy to use and has been a major addition.

Cons

I'm not sure if this is a possible function, but I'd love to decouple it from our SFDC instance - it'd be great as a standalone app or website.

Review Source

Danielle A.  
Senior Dir of Sales  
Education Management  
Used the software for: 1-2 years

### "Performio "

February 10, 2022

3.0

Pros

I like the user ability and visuals within the system.

Cons

I would really like to see accounts broken down by revenue on a per account level.

Review Source

BA

Brandon A.  
Customer Success Manager  
Sports  
Used the software for: 6-12 months

### "Great software!"

February 7, 2022

5.0

My overall experience has been exactly what I could've hoped for. It's easy to use and integrates efficiently.

Pros

It's super simple to navigate through. I've never had any issues finding anything.

Cons

I don't have any qualms with this software.

Review Source

KK

Kent K.  
RSM  
Accounting  
Used the software for: 1-2 years

### "Regional Sales Manager"

February 7, 2022

3.0

I like that is is easy to view but wonder if I should trust the data.

Pros

Easy to read. Easy to read. Easy to read.

Cons

Not real time. Infrequent updating. Wonder how accurate it is. This is a very inconvenient process.

Review Source

Krishnakant Singh B.  
Account Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Performio"

February 8, 2022

4.0

Happy with the product. With all the calculations at my finger tip, it makes my work productive and easier.

Pros

The real-time commission that I am going to make throughout the quarter is what stands out for me. Makes the calculations of my commission much easier.

Cons

The overall UI of the product could be better. Especially the color scheme of the product.

Review Source

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