# GuestJoy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about GuestJoy Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more. Source: https://www.capterra.com/p/171930/Up-selling-and-Review-Solution-for-Hotels/reviews --- # GuestJoy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GuestJoy ## What is GuestJoy? GuestJoy brings a data-driven approach to hotel sales. It enables hotels to engage with guests even before they arrive at the hotel. This results increased revenue, improved guest satisfaction, and more reviews. The company has offices in London, Tallinn, Prague, and Gdansk and is currently serving independent and hotel brands in 15 different countries, including Tallink Hotels, SemaraH, Mogotel, Relais & Chateaux, AccorHotels, Czech Inn Hotels and Sokos Hotel ## What is GuestJoy used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GuestJoy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://guestjoy.com&name=GuestJoy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GuestJoy 4.5 (2) VS. [### Hotel PMS](https://www.capterra.com/p/128022/Hotel-PMS/) [4.2 (6)](https://www.capterra.com/p/128022/Hotel-PMS/#reviews) Starting Price Contact vendor Starting Price $5000 Per User, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.8 (5) Value For Money 4.5 (2) Value For Money 4.8 (5) Customer Service 4.5 (2) Customer Service 4.8 (5) ## GuestJoy alternatives [OtelMS](https://www.capterra.com/p/159839/OtelMS/) [2.8 (4)](https://www.capterra.com/p/159839/OtelMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 25% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159839/OtelMS/) Highest Rated [Vervotech Mappings](https://www.capterra.com/p/232158/Vervotech-Mappings/) [5.0 (4)](https://www.capterra.com/p/232158/Vervotech-Mappings/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232158/Vervotech-Mappings/) [Guest Service](https://www.capterra.com/p/230544/Guest-Service/) [5.0 (2)](https://www.capterra.com/p/230544/Guest-Service/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/230544/Guest-Service/) [Revpar Guru](https://www.capterra.com/p/115234/Revpar-Guru/) [3.0 (1)](https://www.capterra.com/p/115234/Revpar-Guru/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/115234/Revpar-Guru/) ## Pricing Value for money 4.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (2) 4.5 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User VP Revenue Management Hospitality ### "Keeps us connected!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 12, 2018 Pros This is an awesome product to get our message out there! We have been able to increase our average customer spending and communicate effective marketing messages. Cons Nothing really! just keep listening and updating. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2018 Thank you for sharing your feedback with us and we are delighted to hear that you enjoy using our product! Warm regards, GuestJoy team AU Anonymous User Senior Terminal Supervisor ### "Great Guest Communication Service " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 9, 2018 Guest communication software Pros GuestJoy is a great guest communication service for hotels and property managers. The email setup is looking good with a great integration with TripAdvisor. Cons The service offered by GuestJoy may be expensive for property owners with a limited number of properties. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 10, 2018 Thank you very much for a great product review! Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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