Best For

ScaleGrid DBaaS is perfect for any size business, ranging from small to enterprise. Check out our Enterprise plan for on-premise deployments, and Startup Program for 90% off BYOC plans for 12 months.

Product Details

ScaleGrid's fully managed Database-as-a-Service (DBaaS) for MongoDB, Redis, MySQL, and PostgreSQL lets you easily deploy, monitor, backup, and scale on AWS, Azure, DigitalOcean, VMware, and OpenStack. Automate your database operations in the cloud or on-premise and start optimizing the performance of your deployments. ScaleGrid is trusted by thousands of developers, startups, and enterprise companies to significantly reduce their database operations costs and time through a single console.

Contact Details

ScaleGrid

https://scalegrid.io

Founded in 2012

Located in United States

Manage & Monitor MongoDB
MongoDB Cluster List
MongoDB Cluster Disk Size
MongoDB Monitoring View
MongoDB DBaaS Dashboard

Starting Price

  • $9.00/month
  • MongoDB - AWS, Azure, DigitalOcean: $20-$8500/mo Redis - AWS: $9-$6760/mo

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

ScaleGrid Features

Access Controls/Permissions
Backup and Recovery
Data Migration
Data Replication
Database Conversion
Mobile Access
Multiple Programming Languages Supported
NOSQL
Performance Analysis
Relational
Virtualization

ScaleGrid Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 43 of 43 reviews

Showing Most Helpful

Showing 43 of 43 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Avatar Image
James D.
Chief Technology Officer
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 17, 2018

“ScaleGrid for Startups”

OverallAs the CTO of an Ad Tech startup which is currently disrupting the broadcast and broadband marketing industry, I truly appreciate how ScaleGrid is helping us rapidly grow and scale our cutting edge platform (advocado.media). ScaleGrid streamlines the MongoDB dev ops and allows us to focus on building out the business critical features that are driving the growth of our platform.
ProsThe ease of use was fantastic! The dev ops that goes into setting up scalable and redundant MongoDB clusters in Microsoft Azure is fairly daunting, but ScaleGrid automates 95% of that! They also make it very easy to switch from Azure to AWS, an initiative of ours which is currently underway. We are also currently implementing a sharding solution for improved horizontal scalability and ScaleGrid has made that process much easier to manage as well.
ConsThere is not much to not like about ScaleGrid. My biggest complaint is the lack of multi user account with groups and access controls, this forces us to use a single login to manage our ScaleGrid instances, which is not ideal. I think the monitoring metrics are in a pretty good place now but could be improved to be more on par with what you get from a more mature platform like AWS RDS for example.
Reviewer Source 
Source: Capterra
December 17, 2018
Avatar Image
Shikhir A.
President
Computer Software, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 14, 2019

“A good overall solution, especially if you bring your own credits”

OverallFast and attentive customer service, absolutely no complaints there. Discounts for start-ups and bringing your own credits are unique features, and ScaleGrid pushes this option - which is good if you have credits and plan to use a cloud like AWS: certainly worth using, as you still retain full control over your instance. In our use case we really needed Postgres, so still waiting for that, but overall we are pleased with the customer service and general product that ScaleGrid offers!
ProsThe "Bring your Own Cloud" is pretty intuitive and the very strong (90%+) start-up discounts make it a no-brainer if you go that route; the interface makes it easier to manage deployments when they're supported. Fast and friendly customer service - well above average for sure!
Cons- Not so much a con, but Postgres (which we were told was to be in beta a while ago) still doesn't seem to be an option yet. This was something we hoped to use ScaleGrid for. - Again, less of a con and more of a remark: Bring your Cloud is great (if you have the credits and plan to rely on that cloud), but - as is usually the case with these things - it could use faster versioning (though this is often tied to the upstream cloud though, so I wouldn't put too much emphasis on it).
Reviewer Source 
Source: Capterra
February 14, 2019
Andrew R.
Co-Founder
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 17, 2018

“ScaleGrid makes running a resilient MongoDB cluster easy”

OverallEasy to implement and run database operations.
ProsScaleGrid is easy to use and helps take the complexity out of running and maintaining a resilient MongoDB cluster. We like the ability to Bring [Y]Our Own Cloud because we want to keep as much control over our data as possible such as in which jurisdiction it is stored, and how it is secured. The fact that we can use our own cloud account and private subnets in multiple Availability Zones increases the security and resilience of our database operations. Security features such as access controls, data at rest encryption and data in transit encryption are easy to enable. Operational duties like backup are easy to setup and tailor to suit. We also expect that leveraging ScaleGrid will help manage the performance, maintenance and growth/scaling of our database operations into the future.
ConsWe'd like ScaleGrid to think about making its management system available in [Y]Our Own Cloud so that the agents don't have a need to connect and report externally. We don't need it now, but we expect we may need in the future.
Reviewer Source 
Source: Capterra
May 17, 2018
Cliff D.
IT Manager
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 30, 2018

“Setup and run several MongoDBs using the service. Setup is simple and support is very helpful.”

OverallSaved us time and money. It never went down. It always worked !
ProsI've been using this service for over 3 years and never had any issue with it. The service is super solid and has saved me a lot of time when managing and setting up Mongo databases. I originally started using this services for dev work but I quickly made the transition to also run my production workload. The services makes it super simple to get up and running in a few minutes. They abstract out a lot of the pain points when managing a Mongo DB. The services handles my backups so I dont' have to ever think about it. Also, you can see the machines and get root access to them in case you need to really get under the hood. Support is great I love the chat feature. They will go beyond their scope and help you with unique situations. They really helped my clone a bunch of databases and saved me a lot of time.
ConsVery little is not to like. At times features can be a little buried in the software. However, I was on the service since the start and they have always made things better with time.
Reviewer Source 
Source: Capterra
April 30, 2018
Verified Reviewer
201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 24, 2018

“ScaleGrid makes it easy to run secure, managed, and scalable Mongo infrastructure.”

OverallWe were able to significantly reduce our time to market by using ScaleGrid. Once we did launch we reduced our need for a dedicated Mongo DBA which effectively paid for the cost of the service.
ProsEasy to use web console. Flexible security options. Responsive support team. That combination of pros really made it easy to roll out the product in our test, stage, and production environments. Once it was rolled out, on-going administration with just as easy.
ConsWeb console is limited to a single user account. We have been told multiple accounts is in the development schedule.
Reviewer Source 
Source: Capterra
April 24, 2018
silke j.
CTO
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 25, 2018

“Customer for many years, excellent service and customer support”

ProsSoftware delivers what I need, and the support is prompt and professional. The service runs very stable, and whenever there was an issue or I needed support, I was promptly given it.
ConsThere is nothing I don't like about the product. I can only recommend it and we are absolutely happy with all aspects of the service.
Reviewer Source 
Source: Capterra
April 25, 2018
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 30, 2018

“I have to come to rely on the stability and support that Scalegrid have provided”

ProsScalegrid has always been there to support any needs we have and the software just works. We have several collections with millions of records and there is never an issue.
ConsThere is nothing I would change about this product. It is great. The UI/UX is done well and the site is always performant.
Reviewer Source 
Source: Capterra
April 30, 2018
Ernest C.
CTO
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Ease of management and monitoring for start up”

OverallHaving been using Scalegrid for a few weeks, I am quite satisfied with the overall experience.
ProsAs a startup, we use Redis, Mongodb and Mysql extensively in our projects but we do not have dedicated resources for database administration. Scalegrid allows us to focus on developing features that align with our business priorities, rather than the mundane system admin work. We can centrally monitor all our databases in one console and better yet, have all of them hosted on our own AWS account.
ConsCompanies like ours outsource to a managed solution because we don't have the necessary resources and skills to manage these databases professionally. It would be help to add more expert advise and best practice and knowledge sharing throughout the console to guide us to the best practice management. For example, what should we be worried about, key metrics and why is that important. An AI bot in the console would be nice.
Reviewer Source 
Source: Capterra
February 12, 2019
Quentin M.
CTO
Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 27, 2018

“Easy to set up, is always up and available. ScaleGrid has been great for our company.”

ProsVery easy to set up and SSL was simple to add. We have had no unexpected outages with ScaleGrid and the price point is perfect for our company.
ConsScaleGrid satisfies everything that we currently require from a MongoDB host. I have not come across anything that I dislike yet.
Reviewer Source 
Source: Capterra
April 27, 2018
Avatar Image
Truong T.
Founder/CEO
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 24, 2018

“Great, hassle free solution for our MongoDB need”

ProsEase of use, hassle free. The support team is also very responsive with questions from our engineering team.
ConsNothing to be complained about at the moment, it's a fully hosted solution so we don't have to worry about anything.
Reviewer Source 
Source: Capterra
April 24, 2018
Avatar Image
Eli S.
Full-stack Developer
Entertainment, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 11, 2018

“Scalegrid is a great MongoDB hosting solution”

OverallWe chose Scalegrid because it allowed us to deploy MongoDB clusters in our own AWS cloud, letting us use our AWS credits towards our instances. Importing our existing data was painless, and Scalegrid's console makes it very easy for us to manage and monitor our clusters. Their support team has also been very helpful and quick to respond whenever we've had any questions.
ProsScalegrid is one of the few hosting providers we found that allowed us to deploy MongoDB instances in our own AWS cloud. The Scalegrid console provides many useful tools that help to simplify our database management, including scheduled backups and slow query analysis. Deploying a new MongoDB cluster is easy and their support team is quick to respond to issues.
ConsCertain tasks, such as scaling down a cluster, cannot be performed from the Scalegrid console and must be done by contacting their support team.
Reviewer Source 
Source: Capterra
December 11, 2018
Verified Reviewer
51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 28, 2018

“ScaleGrid fills a lack of AWS and offers an easy way to manage our cluster mongo”

Pros1/ Deployment on our own AWS account 2/ On-demand scaling (already tested twice on production) 3/ Automatic backup
Cons- High costs - Missing backup feature: I would like to automatically push backup on AWS S3 - Missing backup policy customisation: I would like to keep backup from 2w, 3w, 1m, 6m
Reviewer Source 
Source: Capterra
April 28, 2018
shankar s.
DevopsEngineer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 25, 2018

“Worth for Money, Quick response from support ”

ProsBYOC, easy accessible GUI, Reports to filter out slow and un-indexed queries. Built in alert rules are more than enough to notify any issues. quick response from support.
ConsWeekly digest email of performance hits, improvements and how we can remediate would be much useful for production databases. can reduce the cost.
Reviewer Source 
Source: Capterra
April 25, 2018
Avatar Image
John M.
CTO
Public Safety, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 16, 2018

“ScaleGrid quickly simplified our infrastructure, helping us focus on the problems that matter.”

OverallStability and simplicity
ProsThe Redis service was provisioned quickly and worked great out-of-the-box. Removing Redis from our own app deployment has eliminated some complexity and helps keep us lean and stable.
ConsOur understanding is that ScaleGrid engineers have full access to all of the data we are storing in the service. This presents a data security issue to our corporate clients, especially in light of new GDPR laws in the EU. For this reason we could not move our Mongo database to ScaleGrid, only our Redis DB which does not hold sensitive data. It would be ideal if ScaleGrid did not access the instance data once provisioning is complete.

Vendor Response

By ScaleGrid on May 29, 2018
Thanks for your feedback! The ScaleGrid SaaS application (https://scalegrid.io) provides a "fully managed" Database-as-a-Service solution. While it's not possible to provide a fully managed solution without access to the data, we do provide another "Private deployments" model where you can use our software and automation, but our support team does not have access to the data. This model might be better for your application, and if you drop a note to our support team, we are happy to set up a time to discuss. ScaleGrid is also fully GDPR compliant and provides a Data Protection Addendum here: https://scalegrid.io/dpa.html
Reviewer Source 
Source: Capterra
May 16, 2018
Dan S.
Director of Web Dev
Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
April 24, 2018

“Easy way to start a server without having to configure much”

ProsPoint and click, start up server using own infrastructure. Easy enough to configure, insightful analytics.
ConsCosts are extremely high for using own infrastructure; essentially we're paying 2x purchasing price on AWS and Scalegrid; whereas scalegrid isn't anything but a control panel for AWS.
Reviewer Source 
Source: Capterra
April 24, 2018
Misha I.
Software Developer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 25, 2018

“Great customer service but could be cheaper”

Proscustomer support when I had questions about my MongoDB collection size -- they got back to me very quickly and resolved my concern
ConsCost is a bit too high - I really do not think that hosting one MongoDB should cost more
Reviewer Source 
Source: Capterra
April 25, 2018
Andrew K.
Project Manager
Computer Software, 51-200 employees
Used the software for: I used a free trial
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 22, 2019

“ScaleGrid Bring Your Own Cloud (MongoDB)”

OverallWe made the switch from Compose to Scalegrid, we have no complaints so far. Staffs are knowledgeable and friendly, I would recommend Scalegrid solution to anyone who's trying to move away from Compose.
ProsEasy implementation, Transparency, Easy Scale (future purposes)
ConsProduct itself was pretty good, nothing to complain about. Account managers and CSR was very quick to respond to all of our questions and concerns. However, owner Dharshan is hard to reach. I sent him multiple emails and never got a reply in timely manner.
Reviewer Source 
Source: Capterra
April 22, 2019
Verified Reviewer
Internet, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 12, 2018

“Awesome product !”

ProsAbility to "bring our own cloud". Auto daily backup. Ease of deploy.
ConsNothing. It's a very good product. Hum... Maybe the design could be more friendly.
Reviewer Source 
Source: Capterra
November 12, 2018
Avatar Image
Rodrigo de Castro R.
Co-founder & CTO
Internet, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 16, 2018

“Best hosted MongoDB I've found so far. Great support and easy to use interface.”

ProsAfter trying different MongoDB hosted solutions I've found ScaleGrid and gave it a try. Their support team is awesome and they helped me migrate my 2.x mongodb version to a new instance with 3.4 version. I've migrated my dev and prod environments in a matter of hours. Big pros: - You can use your own AWS account (BYOC) - If you have credits you can use them towards your VMs on your cloud provider - Support team (100%!) - Slow queries report (this is great to fine tune our queries) - Easy to use dashboard interface
ConsSo far i'm very satisfied with the service and can't think of anything I disliked. I can update this review once I have something.
Reviewer Source 
Source: Capterra
May 16, 2018
Simon T.
Owner
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
April 24, 2018

“Excellent serivce”

ProsQuality help and guidance to choosing the right configuration of our MongoDB cluster. Makes it easy to find missing indexes, and gives us good insight into how we use our data.
ConsI find it a bit expensive. Some of the features in the control panel / monitoring system are a bit slow, and some explanation to some of the features would be nice.

Vendor Response

By ScaleGrid on May 29, 2018
Thanks for your feedback! We're adding more tips and explanations to our features on the Console, and you can also check out our Help Documentation for more information on our tools: https://help.scalegrid.io/docs
Reviewer Source 
Source: Capterra
April 24, 2018
Avatar Image
Mike C.
Sr. Software Architect
Wireless, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 3, 2018

“Excellent. No complaints”

OverallRock solid MongoDB performance, monitoring, and support
ProsSupport, and ease of use. I especially like the slow query log and the performance monitoring that you have recently added.
ConsNot sure I can come up with anything to complain about. We've adopted SG as our platform of choice for future MongoDB deployments
Reviewer Source 
Source: Capterra
May 3, 2018
Scott B.
CTO
Sports, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 23, 2018

“Setting up Mongo and Redis Clusters couldn't be Easier”

OverallWe are in the process of launching a bootstrapped startup so time and money is tight. We chose to go with ScaleGrid for several reasons, but I would say the biggest draw is the ease of use while minimizing the chance of human configuration error of our mission critical production clusters. It is really a godsend.
ProsWe are hosting both Redis and Mongo clusters using ScaleGrid and I couldn't be happier with their service. It literally took me less than 1 hour to setup our Production instances and I even managed to do it without any sort of documentation. The user interface is incredibly intuitive and simple to use. I couldn't imagine having to do this manually. It has saved us countless hours of work and it will continue to do so in the future. Managing our clusters day to day is so easy, I really can't believe it.
ConsI have nothing bad to say about ScaleGrid. My only complaint is that I wish I knew about it sooner!
Reviewer Source 
Source: Capterra
August 23, 2018
Verified Reviewer
Design, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 14, 2019

“ScaleGrid is by far the most feature packed DB hosting service available. ”

OverallMy overall experience has been very positive.
ProsI love the fact that Scale Grid allows you to backup your databases anytime you want. Services like Atlas do not let you do that. Also, the "peek at backup" feature is awesome. The ability to spin up a new database to view a backup has come in handy many times.
ConsAt times I feel the UI is a little cluttered and hard to navigate. That being said, the features that I eventually find in the UI make up for it :)
Reviewer Source 
Source: Capterra
January 14, 2019
Verified Reviewer
Internet, Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 6, 2018

“Scalegrid is dead simple. Absolutely everything is taken care of.”

OverallA young startup should use this instead of going all out with self deployment.
ProsThe autoscaling feature works like a breeze The bring your won cloud feature is very useful for startups that have AWS or Azure credits MongoDB deployments with replica sets and sharding are managed very beautifully Customer service is extremely prompt
ConsThe on-website console is a little jittery and has some limitations. You can use Compass or DBKoda instead. You can't see documents on their dashboard
Reviewer Source 
Source: Capterra
February 6, 2018
Andrew B.
Advisor
Broadcast Media, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 4, 2019

“ScaleGrid Bring Your Own Cloud Mongo”

OverallScaleGrid has effectively taken over the operations of our production mongo cluster, thus freeing me up to think about bigger issues.
ProsThe setup was relatively easy. We've been running both our development and production mongo instances for several months, and everything has operated as expected. Our HA production cluster has been flawless.
ConsSome assumptions about the expected VPC configuration threw me for a loop, but support was able to get to the root cause.
Reviewer Source 
Source: Capterra
February 4, 2019
Brian A.
Architect
Unspecified
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
4/5
Customer Service
3/5
Features
4/5
Value for Money
3/5
Reviewer Source 
Source: Capterra
April 30, 2018

“Great to start, but long term issues”

ProsEasy to setup and administer. Has support for multiple clouds, and Azure in particular which is difficult to find among competitors. Supports encryption at rest.
ConsLots of connectivity issues that their technical support have been unable to determine the root cause of.
Reviewer Source 
Source: Capterra
April 30, 2018
Dieter G.
CTO
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
February 13, 2018

“Very easy interface to setup and use MongoDB.”

ProsI like the integrated backup functionality and the monitoring dashboard. Also the feature tu start with an hosted version of MongoDB and do the transition to the selfhosted AWS VPC.
ConsWe hat problems and still have with the restrictions in access managment with AWS VPC (but not your fault). Cause we are not able to hide our hosts from your services else we create them in an complete separated AWS account.
Reviewer Source 
Source: Capterra
February 13, 2018
Anand K.
Intl Prod Support Engineer
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
April 24, 2018

“Wonderful”

ProsFluidic UI, nice features and functionality, lightening fast response from support team for the queries posted or during issues. You can just know everything about your DB.
ConsNothing major as of now. But for its sake, I feel Slow query tab could be improved a little bit as it takes a little more time complete the analysis ( I still feel its very negligible)
Reviewer Source 
Source: Capterra
April 24, 2018
Reyman G.
President
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 12, 2018

“Easy to setup and manage scalable MongoDB infrastructure. It's been a great experience working with ”

ProsEasy to setup web console and security options are flexible. Support team has been responsive in timely manner. It's been a productive experience using the product and services of Scalegrid.
ConsScalegrid has satisfied our requirement for MongoDB hosting. We have not experienced any issues so far.
Reviewer Source 
Source: Capterra
November 12, 2018
Verified Reviewer
Hospitality, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 25, 2018

“Extremely useful!”

ProsEase of use, easy integration, easy to read intructions
ConsToo many features! Gets a bit clumsy at times.
Reviewer Source 
Source: Capterra
September 25, 2018
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Alexander L.
Founder & Managing Partner
Apparel & Fashion, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 10, 2018

“Great customer service, worth of money”

OverallOverall very satisfied with customer service, nice features and functionality.
ProsEase of use, easy enough to configure. The support team is also very responsive. You can use your own AWS account (BYOC). Clear pricing plans.
ConsCost is a bit too high. Dashboard interface could be more functional.
Reviewer Source 
Source: Capterra
August 10, 2018
Jay B.
Lead Developer
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
May 17, 2018

“ScaleGrid has been incredibly easy to use and setup.”

ProsThat I can bring my own cloud by using my own AWS account that has credits on my account, incredibly reducing the cost.
ConsWhen I paste MongoDB collection information into the console I need to remove the newline characters from that string first which could be a lot if it is a large record.
Reviewer Source 
Source: Capterra
May 17, 2018
Dmitrii Z.
CTO
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 6, 2018

“Great choice to have your db up, running and backuped”

OverallGreat for MVPs and situations where you need quick yet reliable mongo/redis but the resources are limited
ProsEasy of use, automatic backups, reach monitoring feature set
ConsNo aws cloudwatch integration, better control over aws resources would be nice to have
Reviewer Source 
Source: Capterra
October 6, 2018
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John T.
Owner
Computer Software, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 13, 2019

“Exceptional value”

OverallCan't wait to go live and shut down my local mongo installs
ProsMultiple databases were a huge part of my decision.
ConsHave not used it long enough to comment but I suppose how to restore data from a local server would have helped.
Reviewer Source 
Source: Capterra
July 13, 2019
Santhan K.
Co-founder
Financial Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 11, 2019

“BYOC MongoDB using Scalegrid”

OverallOverall experience for PocketWise has been quite positive! We will definitely be recommended it to other companies looking to switch their DBaas providers.
ProsScalegrid's utility to create a new mongodb cluster using your own cloud (AWS in our case) was quite easy to follow. Most of the steps in the creation of the cluster are taken care of by ScaleGrid. Where manual intervention is needed, instructions are clear and precise.
ConsNothing major. Some of the documentation we came across seem to have screenshots and instructions referring to the old AWS management console interface.
Reviewer Source 
Source: Capterra
May 11, 2019
Verified Reviewer
Internet, 1001-5000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 22, 2019

“ScaleGrid for start-ups”

OverallAs a very small start-up, we don't have the resources to properly manage a reliable and scalable MongoDB cluster for our product. ScaleGrid has allowed us to spend more time building new features for our users and less time worrying about how our infrastructure will support us as we scale. Thank you ScaleGrid.
ProsWhat has impressed us the most with ScaleGrid has been how easy and simple it was to get started. We were able to quickly set up our cluster on our own AWS account within minutes. We haven't seen any other product that was as intuitive to use.
ConsWe have not ran into any issues using ScaleGrid so far.
Reviewer Source 
Source: Capterra
January 22, 2019
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Adriano F.
Founder
Consumer Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 11, 2018

“Great Mongo hosting”

ProsIt's perfect for early stage startups like ourselves who take MongoDB hosting seriously and want to build a scalable architecture.
ConsIt's too early to say but so far so good.
Reviewer Source 
Source: Capterra
December 11, 2018
ALEX H.
CTO
Health, Wellness and Fitness, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 19, 2019

“It is very suitable for applying on dedicated database”

Pros1. can host on dedicated server 2. with slow query analysis
Cons1. payment info not clear for user to know the payment
Reviewer Source 
Source: Capterra
February 19, 2019
Samuel M.
CEO
Information Technology and Services, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 18, 2019

“Scalegrid provides every Database Administrator's dream”

OverallThis fills a much needed gap in the MongoDB and Redis marketplace. After trying Scalegrid for the past 4 months, I can safely say that there is no going back.
ProsReal time management and monitoring of your MongoDB Cluster Easy to set up Super excited that I could bring my own Cloud and benefit from my existing AWS setup Monthly Reports Automated Backups
ConsI cannot set up a dashboard or export into an existing dashboard
Reviewer Source 
Source: Capterra
February 18, 2019
Verified Reviewer
Computer Software, 1-10 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 10, 2018

“Great product!”

OverallBig data analysis, scalegrid linked with aws infrastrucuture.
ProsEasy to configure and good customer service.
Consimprove the management of the db and the control panel
Reviewer Source 
Source: Capterra
August 10, 2018
Jan F.
Node dev
Information Technology and Services, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 5, 2018

“Using scalegrid to manage aws mongo cluster”

OverallEverything is working great, I feel I have support for mongo ops in the Scalegrid guys, thanks
Pros- deployment and setup explained very clear in the how to section - extra quick support
Cons- unable to upgrade to specific version by myself (i guss not so easy to implement as to complain about it) - cannot backup only single db
Reviewer Source 
Source: Capterra
October 5, 2018
Douglas F.
CTO
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
4/5
Customer Service
1/5
Features
2/5
Value for Money
4/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
August 1, 2018

“I've requested how I can change the user email to log into our account but have not received respons”

Prosthe ability to bring out own cloud. The fact I can use the service to manage tenant databases with individual accounts
ConsThe fact that I can't set up multiple accounts to log in and manage our databases. This is a major sticking point.
Reviewer Source 
Source: Capterra
August 1, 2018
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Eyal Chloe R.
CEO
E-Learning, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 3, 2018

“review”

Prosimporting data from one cluster to another
Consmonitoring not in real time, only last hour
Reviewer Source 
Source: Capterra
September 3, 2018