--- title: "ScaleGrid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ScaleGrid Software - reviews, pricing plans, popular comparisons to other Backup products and more." source_url: "https://www.capterra.com/p/171941/ScaleGrid/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # ScaleGrid Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ScaleGrid ## What is ScaleGrid? ScaleGrid's fully managed Database-as-a-Service (DBaaS) for a wide variety of different SQL and NoSQL databases. easily deploy, monitor, backup, and scale on public and private clouds. Automate your database operations in the cloud or on-premise and start optimizing the performance of your deployments. ScaleGrid is trusted by thousands of developers, startups, and enterprise companies to significantly reduce their database operations costs and time through a single console. ## What is ScaleGrid used for? [Database](https://www.capterra.com/database-management-software/)[Database Monitoring](https://www.capterra.com/database-monitoring-software/)[Backup](https://www.capterra.com/backup-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 4% Starting price $10 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ScaleGrid?[Manage this product listing](https://www.g2.com/products/scalegrid/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ScaleGrid 4.6 (68) VS. [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (68) Ease Of Use 4.5 (6,074) Value For Money 4.4 (66) Value For Money 4.3 (4,691) Customer Service 4.7 (63) Customer Service 4.4 (4,484) ## ScaleGrid alternatives Highest Rated [4.8 (42)](https://www.capterra.com/p/42128/TeamDesk/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (2,246)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (334)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about ScaleGrid Overview ### What problems does ScaleGrid solve? ScaleGrid helps engineering, DevOps, and startup teams eliminate the operational burden of provisioning, migrating, monitoring, backing up, and scaling MongoDB, Redis, and PostgreSQL deployments. It reduces downtime risk with responsive troubleshooting, surfaces slow or unindexed queries, simplifies BYOC cloud management, and removes infrastructure complexity from production database administration. Answer based on 32 reviews Overview ### Which roles and teams benefit most from ScaleGrid? ScaleGrid is most used by CTOs, founders, CEOs, and engineering teams that need managed database infrastructure without heavy operational overhead. Technical leaders rely on it to improve uptime, backups, scaling, and performance, while software engineers and architects use it to streamline database administration and support application development. Answer based on 68 reviews Overview ### What company size and specific industries is ScaleGrid built for? ScaleGrid is designed for businesses of any size, from small companies to enterprise organizations, especially those with complex database infrastructure that needs on-premises deployment. The vendor description does not name specific industries, so the audience is defined by company size and database environment rather than sector. Features and Usability ### What are the key features of ScaleGrid? ScaleGrid includes core database operations such as cloud and cluster deployment, monitoring, automatic backups, and backup recovery. Differentiator features include Bring Your Own Cloud deployment, MongoDB cluster management with replica sets and sharding, and a web console with slow query analysis, alerts, and performance reporting. Answer based on 32 reviews Getting Started and Support ### How easy is it to deploy databases on my own cloud? ScaleGrid makes cloud deployment straightforward, especially for teams that want Bring Your Own Cloud on AWS, Azure, or other providers. Startups and lean engineering teams value the quick setup, private network control, backups, and encryption options, though some users want deeper native cloud integrations and faster version availability. Answer based on 19 reviews Getting Started and Support ### How easy is it to deploy and manage database clusters? ScaleGrid makes cluster deployment easy for MongoDB, Redis, and other database setups, with guided steps and a simple console. Startups, DevOps teams, and small engineering groups like the faster rollout across test and production, though some users mention slower updates, limited resize flexibility, or backup access friction. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does ScaleGrid offer? ScaleGrid provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and steps. Getting Started and Support ### What customer support options does ScaleGrid offer, and how do users rate the experience? ScaleGrid offers email/help desk, FAQ/forum, a knowledge base, 24/7 live support, and chat. Users often describe support as fast, responsive, knowledgeable, and helpful with migrations, urgent fixes, and configuration questions. A few reviewers mention frustrations during outages, unresolved technical issues, or occasional difficulty reaching specific contacts. Answer based on 32 reviews Features and Usability ### How well does it handle database monitoring? ScaleGrid provides dependable database monitoring with useful reports, cluster visibility, and performance insights for daily operations. Small teams and companies without dedicated database admins like the clear dashboard and support, though some users want more real-time metrics, stronger alert controls, and deeper guidance on best-practice monitoring. Answer based on 18 reviews ## Features AI summary Based on 2,782 Backup reviews Not all database products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Data Storage Management** (**52%**) - **Backup and Recovery** (**55%**) ScaleGrid includes **Data Storage Management** and **Backup and Recovery**, helping teams organize database resources efficiently and restore systems when issues occur. However, it does not offer **Secure Data Storage**. Instead, it provides other important capabilities that reviewers also value, including **Data Connectors** (**45%**) and **Access Controls/Permissions** (**42%**). These features help businesses connect data across systems and manage user access more carefully, allowing teams to maintain oversight and support day-to-day database operations. Data Storage Management 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage and store data in a database Backup and Recovery 4.3 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Access Controls/Permissions 4.5 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Data Replication 4.6 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Process of copying and storing data in more than one site or node Performance Analysis 3.9 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Monitor and analyze the performance and status of a server or system/application Data Dictionary Management 4.4 (5) 20.00% of 5 reviewers that rated this feature as important or highly important Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user ScaleGrid 24 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Ad hoc Query: One-off queries made on an as-needed basis - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Data Connectors: Connect to big data sources - Data Dictionary Management: Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user - Data Encryption: Provide some level of encryption of data in transit, protecting sensitive data while it lives in the backup application. - Data Import/Export: Import and export data to and from software applications - Data Migration: Move from one database to another, or upgrade the version of database software being used - Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system - Data Replication: Process of copying and storing data in more than one site or node - Data Storage Management: Manage and store data in a database - Data Virtualization: Retrieve and use data without requiring technical details about the data - Data Visualization: Graphical representation of data - Database Conversion: Transformation of data from one format to another - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Programming Languages Supported: Run stored procedures and queries in multiple programming languages, such as JSON, Java, Python, Ruby, Perl, and SQL - NOSQL Database Management: Database management based on customization, fluidity, and document relations - Performance Analysis: Monitor and analyze the performance and status of a server or system/application - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Relational Database Management: Database management based on relationships between data - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (68) 4.4 Based on 68 reviews ## Pricing Value for money 4.4 (66) Free Trial Basic $10.00 Flat Rate,Per Month Value for money 4.4 (66) 4.4 Based on 66 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (63) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (63) 4.7 Based on 63 reviews ## User reviews Overall rating 4.6 Based on 68 reviews Filter by rating 5(51) 4(10) 3(4) 2(3) 1(0) Mentioned topic Sorted by most recent JC Jeryl C. Software engineer Computer Software ### "Great product for my SaaS company " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2022 Pros It is extremely reliable. We serve a few million API a month and guarantee 99% uptime to our clients. Scalegrid makes this statistic attainable. Cons Few more performances metrics would be helpfulness. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Giuseppe N. Software engineer manager Information Technology and Services ### "Easy way to implement a managed DB" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2022 Pros I went from a great service from a famous competitor, but too expensive compared to using it for a project and decided to give this software a try. It allows the creation of many database versions on different cloud services and I must admit that at a low price you have an excellent result. Cons I use the DB on linode instance and it would be nice to have pointing in time backup. Switched from [Amazon RDS](https://www.capterra.com/p/192201/Amazon-RDS/) it cost too much for the project Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HV Hugo V. Project manager Financial Services ### "Promising, but it did not work for us" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 July 12, 2021 It did not do what we hoped for Pros The software is quite easy to deploy, and the support team did respond quickly. All the best, Hugo van der Zee Cons We tested scalegrid because we hoped it would improve the performance of our software. The test we ran did not show any significant improvement. Because this we did not decide to go further with scalegrid. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jorge C. Software Architect Program Development ### "A very nice place to start" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 1, 2021 Was really good in general but some feature I expect to be more user friendly and are not. Users/Teams admin, VPC to Digital Ocean, Mongo 4.2 only, Query analysis not so good, not able to resize down my tier. Pros So easy to use connect and deploy a database with many different cloud providers. Cons Mongodb Version limited. Does not allow VPC (private network) with Digital Ocean. Query analysis tools look ugly and are not responsive at all. They does not help so much. Should check what other companies offer, like MongoAtlas. You are not allowed to "Downgrade" a mongodb replica, you need to start another one (u will be billed by that) and migrate from A to B, instead of ScaleGrid downgrade it and resize. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Hendi S. IT Managet Broadcast Media ### "It is very good PaaS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2021 It is very good Pros Easy to use i like this PaaS most. I hope I can cheaper again. Cons Take time to create provitioning. Easy to use i like this PaaS most. I hope I can cheaper again. Switched from [DigitalOcean](https://www.capterra.com/p/205055/DigitalOcean/) It's very reliable Reasons for choosing ScaleGrid MongoDB, MySQL, PostgreSQL & Redis Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User CEO Marketing and Advertising ### "When you're a growing startup, ScaleGrid is a solid alternative to the other clouds" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2021 We were looking for a dedicated cloud hosting provider for our databases. Because AWS/Google/Digital Ocean lock you in via egress costs, it was imperative we found a solid, cost-friendly solution. ScaleGrid was an awesome choice. Haven't looked back since. Pros Getting instances up, keeping them running, and having a steady/solid cloud platform is what ScaleGrid is all about. Cons One thing I wish ScaleGrid had for their Mongo DB product was an admin UI similar to Mongo Compass, where you can make edits via a web interface. Switched from [Google Cloud Storage](https://www.capterra.com/p/253631/Google-Cloud-Storage/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Dave T. DevOps Internet ### "Too expensive." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 25, 2021 A basic droplet on DigitalOcean/Linode cost $5, while ScaleGrid is at $10, which is fine because they provide Dbaas. However scaling upwards becomes increasingly expensive. DO Droplet Original Price. / ScaleGrid Price $5 | $10 $10 | $35 $20 | $80 With the price difference, you are better off using MongoDB Cloud Manager, at $35/server agent. Spoke to ScaleGrid support, and they said they price this way because that's how DigitalOcean Managed Databases are priced, which I find it quite a laugh. DigitalOcean, as the service provider, also provides the SLA, and automatic failover, while ScaleGrid is basically just... a web interface. Conclusion: Just overly expensive for the service it's providing. Pros I'm using MongoDB and it's easy to spin up a database, though it takes about 20 minutes to complete the set up. Backup services etc seems ideal, with different frequency settings. Automatic replica and sharded cluster set ups (though I've never tried). Cons Expensive, just expensive. Slow - Spinning up server takes a long time (20-30 minutes). Updating takes a long time. Migration also takes a long time. They claimed they use encryption at rest, while that is only available in MongoDB Enterprise version. They are not using enterprise version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2021 Thanks for sharing your experience! Regarding setup, it takes 15-20 mins to spin up a cluster as we create dedicated machines from scratch, saving users 3x the time through automation. Updates/migrations do take time, as these are performed so there is no downtime. We perform encryption at rest using OS encryption based on LUKS - so you don't need MongoDB enterprise for it. DigitalOcean as a service provider does not provide the services you need for a production database - high availability, backup/restore, monitoring, upgrade, support, etc. A better comparison is against DigitalOcean managed databases where we average 30% more storage for the same price. ScaleGrid is the actual management platform, DigitalOcean is simply the cloud resources offered through our service. If you compare our DBaaS vs. DigitalOcean, you'll see we offer 40% higher throughput and 30% lower latency: https://scalegrid.io/blog/best-mysql-digitalocean-performance-scalegrid-vs-digitalocean-managed-databases/ Emad A. Founder Utilities ### "The Best Database Managed Soultion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2020 It's so advance, stable and fast, we sleep in the night without worries about downtime, it's the most thing we are happy with so far in our company. Pros Host in known cloud services, you choose Slow Query Analysis Index Usage Reports Data transfer included Auto-backup included Cons live chat support isn't available, but they reply to ticket so fast like in ~5 mins Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nathan H. CEO Computer Software ### "Highly Recommended" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 1, 2020 Pros The startup promotional pricing made it easy for me to get started. Clusters are very easy to configure and deploy, and there are a lot of options when setting up. The console is very nice to use. Cons Only thing I wish they had was Elasticsearch support, however I was told that is being worked on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB CHRISTIAN B. CTO E-Learning ### "Very good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 5, 2020 Pros Scalegrid is simple to use and to migrate. We could get very good analytics using them. Cons It's missing a way to resize the cluster and change the configurations without creating a new deploy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171941/ScaleGrid/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.