Average Ratings

20 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Pricing Details
    Pricing starts at $10/GB.
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • ScaleGrid
  • scalegrid.io
  • Founded 2012
  • United States

About ScaleGrid

ScaleGrid's fully managed Database-as-a-Service (DBaaS) for MongoDB and Redis lets you easily deploy, monitor, backup and scale on AWS, Azure and DigitalOcean. Automate your database operations in the cloud or on-premise and access premium management tools to optimize the performance of your deployments. ScaleGrid is trusted by thousands of developers, startups, and enterprise companies to significantly reduce


ScaleGrid Features

  • Backup and Recovery
  • Data Migration
  • Data Replication
  • Data Security
  • Database Conversion
  • Mobile Access
  • NOSQL
  • Performance Analysis
  • Queries
  • Relational
  • Virtualization

ScaleGrid Reviews Recently Reviewed!


ScaleGrid makes running a resilient MongoDB cluster easy

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ScaleGrid is easy to use and helps take the complexity out of running and maintaining a resilient MongoDB cluster. We like the ability to Bring [Y]Our Own Cloud because we want to keep as much control over our data as possible such as in which jurisdiction it is stored, and how it is secured. The fact that we can use our own cloud account and private subnets in multiple Availability Zones increases the security and resilience of our database operations.

Security features such as access controls, data at rest encryption and data in transit encryption are easy to enable. Operational duties like backup are easy to setup and tailor to suit. We also expect that leveraging ScaleGrid will help manage the performance, maintenance and growth/scaling of our database operations into the future.

Cons: We'd like ScaleGrid to think about making its management system available in [Y]Our Own Cloud so that the agents don't have a need to connect and report externally. We don't need it now, but we expect we may need in the future.

Overall: Easy to implement and run database operations.

Setup and run several MongoDBs using the service. Setup is simple and support is very helpful.

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I've been using this service for over 3 years and never had any issue with it. The service is super solid and has saved me a lot of time when managing and setting up Mongo databases. I originally started using this services for dev work but I quickly made the transition to also run my production workload.

The services makes it super simple to get up and running in a few minutes. They abstract out a lot of the pain points when managing a Mongo DB. The services handles my backups so I dont' have to ever think about it. Also, you can see the machines and get root access to them in case you need to really get under the hood.

Support is great I love the chat feature. They will go beyond their scope and help you with unique situations. They really helped my clone a bunch of databases and saved me a lot of time.

Cons: Very little is not to like. At times features can be a little buried in the software. However, I was on the service since the start and they have always made things better with time.

Overall: Saved us time and money. It never went down. It always worked !

ScaleGrid makes it easy to run secure, managed, and scalable Mongo infrastructure.

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use web console. Flexible security options. Responsive support team. That combination of pros really made it easy to roll out the product in our test, stage, and production environments. Once it was rolled out, on-going administration with just as easy.

Cons: Web console is limited to a single user account. We have been told multiple accounts is in the development schedule.

Overall: We were able to significantly reduce our time to market by using ScaleGrid. Once we did launch we reduced our need for a dedicated Mongo DBA which effectively paid for the cost of the service.

Customer for many years, excellent service and customer support

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Software delivers what I need, and the support is prompt and professional. The service runs very stable, and whenever there was an issue or I needed support, I was promptly given it.

Cons: There is nothing I don't like about the product. I can only recommend it and we are absolutely happy with all aspects of the service.

I have to come to rely on the stability and support that Scalegrid have provided

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scalegrid has always been there to support any needs we have and the software just works. We have several collections with millions of records and there is never an issue.

Cons: There is nothing I would change about this product. It is great. The UI/UX is done well and the site is always performant.

Great to start, but long term issues

Apr 30, 2018
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to setup and administer. Has support for multiple clouds, and Azure in particular which is difficult to find among competitors. Supports encryption at rest.

Cons: Lots of connectivity issues that their technical support have been unable to determine the root cause of.

Easy to set up, is always up and available. ScaleGrid has been great for our company.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to set up and SSL was simple to add. We have had no unexpected outages with ScaleGrid and the price point is perfect for our company.

Cons: ScaleGrid satisfies everything that we currently require from a MongoDB host. I have not come across anything that I dislike yet.

Capterra-loader

Great, hassle free solution for our MongoDB need

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, hassle free. The support team is also very responsive with questions from our engineering team.

Cons: Nothing to be complained about at the moment, it's a fully hosted solution so we don't have to worry about anything.

Worth for Money, Quick response from support

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BYOC, easy accessible GUI, Reports to filter out slow and un-indexed queries.
Built in alert rules are more than enough to notify any issues. quick response from support.

Cons: Weekly digest email of performance hits, improvements and how we can remediate would be much useful for production databases. can reduce the cost.

ScaleGrid fills a lack of AWS and offers an easy way to manage our cluster mongo

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1/ Deployment on our own AWS account
2/ On-demand scaling (already tested twice on production)
3/ Automatic backup

Cons: - High costs
- Missing backup feature: I would like to automatically push backup on AWS S3
- Missing backup policy customisation: I would like to keep backup from 2w, 3w, 1m, 6m

Easy way to start a server without having to configure much

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Point and click, start up server using own infrastructure. Easy enough to configure, insightful analytics.

Cons: Costs are extremely high for using own infrastructure; essentially we're paying 2x purchasing price on AWS and Scalegrid; whereas scalegrid isn't anything but a control panel for AWS.

Great customer service but could be cheaper

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: customer support when I had questions about my MongoDB collection size -- they got back to me very quickly and resolved my concern

Cons: Cost is a bit too high - I really do not think that hosting one MongoDB should cost more

Capterra-loader

Best hosted MongoDB I've found so far. Great support and easy to use interface.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After trying different MongoDB hosted solutions I've found ScaleGrid and gave it a try. Their support team is awesome and they helped me migrate my 2.x mongodb version to a new instance with 3.4 version. I've migrated my dev and prod environments in a matter of hours.
Big pros:
- You can use your own AWS account (BYOC)
- If you have credits you can use them towards your VMs on your cloud provider
- Support team (100%!)
- Slow queries report (this is great to fine tune our queries)
- Easy to use dashboard interface

Cons: So far i'm very satisfied with the service and can't think of anything I disliked. I can update this review once I have something.

Capterra-loader

Excellent. No complaints

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Support, and ease of use. I especially like the slow query log and the performance monitoring that you have recently added.

Cons: Not sure I can come up with anything to complain about. We've adopted SG as our platform of choice for future MongoDB deployments

Overall: Rock solid MongoDB performance, monitoring, and support

Excellent serivce

Apr 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Quality help and guidance to choosing the right configuration of our MongoDB cluster.
Makes it easy to find missing indexes, and gives us good insight into how we use our data.

Cons: I find it a bit expensive.
Some of the features in the control panel / monitoring system are a bit slow, and some explanation to some of the features would be nice.

Vendor Response

by ScaleGrid on May 29, 2018

Thanks for your feedback! We're adding more tips and explanations to our features on the Console, and you can also check out our Help Documentation for more information on our tools: https://help.scalegrid.io/docs

Scalegrid is dead simple. Absolutely everything is taken care of.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The autoscaling feature works like a breeze
The bring your won cloud feature is very useful for startups that have AWS or Azure credits
MongoDB deployments with replica sets and sharding are managed very beautifully
Customer service is extremely prompt

Cons: The on-website console is a little jittery and has some limitations. You can use Compass or DBKoda instead.
You can't see documents on their dashboard

Overall: A young startup should use this instead of going all out with self deployment.

Very easy interface to setup and use MongoDB.

Feb 13, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the integrated backup functionality and the monitoring dashboard. Also the feature tu start with an hosted version of MongoDB and do the transition to the selfhosted AWS VPC.

Cons: We hat problems and still have with the restrictions in access managment with AWS VPC (but not your fault). Cause we are not able to hide our hosts from your services else we create them in an complete separated AWS account.

Wonderful

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Fluidic UI, nice features and functionality, lightening fast response from support team for the queries posted or during issues. You can just know everything about your DB.

Cons: Nothing major as of now. But for its sake, I feel Slow query tab could be improved a little bit as it takes a little more time complete the analysis ( I still feel its very negligible)

ScaleGrid has been incredibly easy to use and setup.

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That I can bring my own cloud by using my own AWS account that has credits on my account, incredibly reducing the cost.

Cons: When I paste MongoDB collection information into the console I need to remove the newline characters from that string first which could be a lot if it is a large record.

Capterra-loader

ScaleGrid quickly simplified our infrastructure, helping us focus on the problems that matter.

May 16, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Redis service was provisioned quickly and worked great out-of-the-box. Removing Redis from our own app deployment has eliminated some complexity and helps keep us lean and stable.

Cons: Our understanding is that ScaleGrid engineers have full access to all of the data we are storing in the service. This presents a data security issue to our corporate clients, especially in light of new GDPR laws in the EU. For this reason we could not move our Mongo database to ScaleGrid, only our Redis DB which does not hold sensitive data. It would be ideal if ScaleGrid did not access the instance data once provisioning is complete.

Overall: Stability and simplicity

Vendor Response

by ScaleGrid on May 29, 2018

Thanks for your feedback! The ScaleGrid SaaS application (https://scalegrid.io) provides a "fully managed" Database-as-a-Service solution. While it's not possible to provide a fully managed solution without access to the data, we do provide another "Private deployments" model where you can use our software and automation, but our support team does not have access to the data. This model might be better for your application, and if you drop a note to our support team, we are happy to set up a time to discuss. ScaleGrid is also fully GDPR compliant and provides a Data Protection Addendum here: https://scalegrid.io/dpa.html