Voiptime Cloud

Voip PowerDialer

5 / 5 6 reviews

Who Uses This Software?

Sales departments, telemarketing and call centers looking for the professional all-in-one solution (lead management, inbound calls, autodialer, detailed sales and call center reporting).


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $46.00/month/user
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Voiptime Cloud
  • voiptimecloud.com/
  • Founded 2008
  • United States

About Voip PowerDialer

PowerDialer is the telemarketing & call center software with the built-in lead management system, inbound calls, and powerful call campaign functionality (Preview & Power dialer). Capture your leads from website forms and dial them ASAP. Analyze call campaigns results and the performance of your team to improve your business processes. Easily increase outreach with the solution from the call centers and IP telephony experts. Maximize your profit by letting the tool do the routine work instead.


Voip PowerDialer Features

  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys
  • Auto Dialer
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • CRM
  • Inbound Call Center
  • IVR / Voice Recognition
  • Lead Distribution
  • Outbound Call Center

Voip PowerDialer Reviews Recently Reviewed!


Capterra-loader

great software with reasonable price

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this autodialer reduce manual work. It allows my sales reps to do more external outreach with our clients. With the help of detailed reporting, I can analyze the results of all call campains and performance of my team. It is easier now to see where are our week points which should be improved.

Cons: absolutely like this tool. One thing that I would like too see in future is the possibility to leave the message on voicemail.

Makes sales calls faster and more effective

Feb 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: this software helps to increase the workflow of my team and automatize the whole process of warm and cold calling. Thanks to outbound campaigns we reach more prospects now and constantly increasing our revenue.

Overall: we have started using this dialer recently and, so far, we are completely satisfied with it. Besides, they constantly upgrade their functionality.

I have been able to increase the overall call time for my team by 100%

Mar 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Thanks to this software we can easily:
decrease the idle time of sales reps;
create an outbound campaign to automatize dialing to a big amount of leads;
view the statuses of each call attempt;
monitor call records for further training and compliance insurance;
see the real-time reporting and movement of the leads through the pipeline.

Cons: So far my team really don't have any complaints. It completely satisfies all our needs. Besides, it is great that the features are constantly being upgraded.

Capterra-loader

Increase our sales by 200%

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a powerful software that simplifies and automatizes performance of my sales reps as well as significantly increases our revenue. It has absolutely everything for effective work with customers: CRM, outbound call campaigns, call recording, real-time reporting, etc. Support is awesome and the tool is great.

Cons: Not much! The only thing I would really like to see is a possibility to make internal calls between managers.

Love the functionality

Feb 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to start using, no complicated setup needed
effective for monitoring the performance of each rep with the real-time reporting
possibility to catch leads directly from the websites for further nurturing
ability to buy local numbers to reach more prospects

Cons: absolutely like this tool. One thing that I would like too see in future is chats. Hope they will make it as soon as possible.

Great experience so far

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, easy to get a hold of everyone. I plan to use this for a long time. Lots of features to help my work.

Cons: it is pricey. the last software that i used like this was a lot less expensive but this software is still worth it.