# Booking Automation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Booking Automation Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more. Source: https://www.capterra.com/p/171972/Booking-Automation --- # Booking Automation Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Booking Automation ## What is Booking Automation? Booking Automation is a professional level property management software to automate your short-term rental operations. Our platform has real-time synchronization capabilities with all major channels including Airbnb, Booking.com, Expedia, TripAdvisor, and HomeAway. On Booking Automation, you can automate your calendar, communication, prices, and payment collection. You are also able to have our own direct booking website and integrate with other tools such as PriceLabs. ## What is Booking Automation used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 36 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $11.95 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booking Automation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://bookingautomation.com&name=Booking Automation) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booking Automation 4.9 (36) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $11.95 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (36) Ease Of Use 4.6 (5,749) Value For Money 4.7 (34) Value For Money 4.6 (3,532) Customer Service 4.9 (35) Customer Service 4.7 (3,263) ## Booking Automation alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.8 (1,131)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (466)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/171972/Booking-Automation/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Multi-Channel Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Payment Processing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Property Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add, view, and edit details of all properties managed by an agency that are available for sale or rent Rate Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Booking Automation 63 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Analyze and track performance of channels Manage various distribution channels, build relations with channel partners, and track their performance Tracking, calculating, and paying commissions and earnings to employees Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Long term accommodation for guests Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations The ability to reserve times in groups. Capture guest experience at a granular level and utilize data to deliver tailored services Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Automate workflows and trigger campaigns based on customer actions Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple languages More than one location Book meetings and appointments through a website or digital platform Track all opportunities for potential sales and convert them into recurring revenue Report showing financial balance at the beginning and the end of the period, along with activity Manage channel partners through a portal where they can access all product information Accept, record, and reconcile financial transactions Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Track/optimize rates in relation to usage Ratings/Reviews Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held One location Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 4.8 (36) 4.8 Based on 36 reviews ## Pricing Value for money 4.7 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/171972/Booking-Automation/pricing/) 1-10 Listings $11.95 Other,Per Month It includes: - Analytics - Automation Tools - Booking Website - Channel Manager ( 2-Way API) - Cleaner Login - Document Management - Email Inbox Integration - Email Template - Group Properties - Guest Portal - Integration - Invoices - Multi-Calendar - Open API - Owner Portal - Payment Processing - Property Management - Reporting Tools - Reservation System - Whatsapp/SMS - Yield/Revenue Optimizer 11-30 Listings $9.95 Other,Per Month It includes: - Analytics - Automation Tools - Booking Website - Channel Manager ( 2-Way API) - Cleaner Login - Document Management - Email Inbox Integration - Email Template - Group Properties - Guest Portal - Integration - Invoices - Multi-Calendar - Open API - Owner Portal - Payment Processing - Property Management - Reporting Tools - Reservation System - Whatsapp/SMS - Yield/Revenue Optimizer 31-50 Listings $7.95 Other,Per Month It includes: - Analytics - Automation Tools - Booking Website - Channel Manager ( 2-Way API) - Cleaner Login - Document Management - Email Inbox Integration - Email Template - Group Properties - Guest Portal - Integration - Invoices - Multi-Calendar - Open API - Owner Portal - Payment Processing - Property Management - Reporting Tools - Reservation System - Whatsapp/SMS - Yield/Revenue Optimizer 50+ Listings $5.95 Other,Per Month It includes: - Analytics - Automation Tools - Booking Website - Channel Manager ( 2-Way API) - Cleaner Login - Document Management - Email Inbox Integration - Email Template - Group Properties - Guest Portal - Integration - Invoices - Multi-Calendar - Open API - Owner Portal - Payment Processing - Property Management - Reporting Tools - Reservation System - Whatsapp/SMS - Yield/Revenue Optimizer Value for money 4.7 (34) 4.7 Based on 34 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (35) 4.9 Based on 35 reviews ## User reviews Overall rating 4.9 Based on 36 reviews Filter by rating 5(32) 4(3) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AM Antonia M. Engineer Civil Engineering ### "Adaptable management solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 20, 2024 Booking Automation offers a robust and adaptable property management solution Pros Integrate several places like PayPal, QuickBooks, and Google Analytics Cons sometimes for new users isdifficult to navigate and set up. its extensive features can be overwhelming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EV erfan v. engineer Construction ### "user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 18, 2024 it was very helpful i enjoyed a lot and ok Pros very user friendly and very good to use Cons nothing exactly .maybe it has some delay to respond Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JA Jordan A. Owner Operator Real Estate ### "Incredible Customer Service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2021 The 24/7 customer service experience is amazing. Not only are the responses timely and thorough, but the staff also goes above and beyond to research my question before providing a detailed description with illustrated screen shots to walk me through step-by-step. In one instance, the customer service rep provided me with a narrated video walking me through the process on the back side of my actual account. Heads and shoulders above the competition in their ability and commitment to helping managers become fluent with their software. Pros The customer service is sensational...builds complete confidence in my ability to master the full utility of the software Cons The customization is useful eventually, but overwhelming for a beginner with the software. I would appreciate more recommendations for critical default settings during onboarding assistance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AC Anthony C. Founder Real Estate ### "Extremely powerfull !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2020 Really good, i could setup multi units, pricing, automation. This is really powerful for a competitive price! Pros I have to say that this tools is extremely powerful. It can do almost anything you dream of! Cons Can be overwhelming at the beginning, but when you pass that, OMG what a change! Reasons for choosing Booking Automation The automation and the customization Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mike K. CEO Hospitality ### "Simply the easiest and most comprehensive platform we reviewed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2020 Book It Now was a feature that many of our clients had asked for and Booking Automation took care of this from day 1. The 2nd feature we really thought highly of was the ability to add endless triggered emails and customize them easily. For example - the day of booking - 3 days before arrival - day of arrival - 1 day after departure. Really amazing software to be sure. Pros Our company is VacaRent and we own the website \[SENSITIVE CONTENT HIDDEN\] (an advertising site for vacation homes for rent as well as hotels and resorts) Back in 2019 we decided we would include a property management platform along with a channel resource manager to our clients who list their properties on our site for free. We spent months evaluating numerous other PMS platforms and some of them were exceptional while others were difficult. Booking Automation continuously landed in the top spot for ease of use, technical support, and cost for features. With their well documented API we were able to easily integrate the 2 platforms (theirs and ours) together allowing our clients to seamlessly upload and download new reservations as well as providing financial reports, triggered emails, channel management and much more. Probably the feature that we were most amazed with was the click and drag interface for moving existing reservations around. No platform we reviewed had this feature and it was virtually assured from that moment on Booking Automation was the final choice. Cons It would be easy to say the onboarding is complicated as many others have written, but honestly we have removed all of this from the setup and made it simple to handle. In the end, we just assign a user ID and password and from there our clients only have to concern themselves with taking reservations and generating revenue. But yes, I will concede, when we first started out, it was complicated. Now... not so much. Reasons for choosing Booking Automation Price Features Ease of use Technical Support (5 stars all the way) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Ian C. Owner Hospitality ### "You can’t go wrong " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2020 We came to BA from another software platform due to numerous issues with the other software. BA was there from the outset to help us make the transition and get up and running in very little time. Their support staff have been there all along helping overcome challenges and providing helpful suggestions when things don’t go as planned. Pros BA offers an extremely wide, and growing, suite of features that make managing various properties a breeze. There is a learning curve but once you figure it out it’s a fantastic platform. Having used others that are easier to setup, the pay off with BA is that it works consistently. We tried other software and routinely had issues. Cons It’s a steep learning curve (that is still very worth it) but it is a steep one. Switched from [Tokeet](https://www.capterra.com/p/155340/Tokeet/) We were experience repeated functionality issues and errors including the software indicating that certain task had been performed when they hadn’t. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Vacation rental agent Hospitality ### "Super product with amazing functionalities" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2020 Pros Super customer care You can reach out to them through live phone call with screen share, ticket , email or chat. Cons The system is bit hard to understand because they have lot of functionalities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Christian O. Owner Hospitality ### "Reasonable platform, good Customer Service so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 24, 2019 Trying to manage 3 sales channels efficiently Pros It works for single unit properties at a reasonable price Cons Design could do with a bit of a refresh, feels out of date. Not entirely intuitive. Reasons for choosing Booking Automation Price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG G G C. Owner Hospitality ### "Great software if you would like to automate your business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2019 great service great team super fast when you need them, to be honest, you must try it if you want to grow in your business Pros the amount of options you have for everything Cons that they don't have unified inbox but they are already working on this and will be release soon :) Reasons for choosing Booking Automation That the software is all in one Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MD Marseah D. owner Real Estate ### "Our rep is the selling point at this point" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2019 Our rep has made this transition smooth and seamless. We would not have opted to sign up if he had not been so detailed and helpful. We were with Snap channel manager before finding your company and there is no comparison. You are head and shoulders above their software and most notably their customer service. This made the difference for us. Our rep's eagerness to assist and educate us is exceptional. HE is 5 star!!! Pros The ease of different platforms working together and communicating between each other. The ability to edit reservation or listing info. Also ability to edit and visually see dates and units in the screen view. Hands on onboarding support is phenomenal as well as the ease. Cons At this time there are no cons. The only thing I would suggest is if you could import complete listings from active platforms into new ones Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/171972/Booking-Automation/reviews/) Popular comparisons [Hostaway vs Booking Automation](https://www.capterra.com/compare/152433-171972/Hostaway-vs-Booking-Automation) [Lodgify vs Booking Automation](https://www.capterra.com/compare/131924-171972/Lodgify-vs-Booking-Automation)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)