# Page 2 | Booking Automation Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Booking Automation the right Vacation Rental solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/171972/Booking-Automation/reviews --- Booking Automation 4.9 (36) [View alternatives](https://www.capterra.com/p/171972/Booking-Automation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Booking Automation ## Showing most helpful reviews Showing 26-36 of 36 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NL Nemoy L. Investor Real Estate Used the software for: 1-2 years ### "Made life easier!!" January 16, 2019 5.0 Amazing experience! Helped to remove all the hassle and headaches of manging my short-term portfolio. The charge automation feature helped to make life easier. Pros I really like that it was easy to navigate after learning all the features. The charge automation feature is honestly my favourite function. Cons It takes a while to learn the platform, but it becomes easier over time Review Source JP Jace P. Property Manager Hospitality Used the software for: 2+ years ### "Ideal Software Management Platform" December 18, 2018 5.0 Ideal for anyone in the same field to use this product! Pros How easy the compatiblity was to utilize Cons Nothing not to like about this software Review Source HG Henok G. Owner Real Estate Used the software for: 1-2 years ### "Short Term Rental Owner/Operator" November 21, 2018 5.0 Very good and would highly recommend them. Pros Comprehensive and feature rich. A good software for businesses looking to grow and scale. Customer service and technical support was responsive and very helpful too. Cons Not much. Wish I could make use of all its other features. Review Source RW Rupert W. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Unusually attentive and capable customer service" February 5, 2019 4.0 Fear of double bookings was paralysing me moving onto multiple OTAs BA has got me past that and I am looking for a big up swing in bookings now it's done. Pros I won't name names for privacy reasons but "T" was amazing during our two on boarding calls, attentive and patient he made the process really simple and has given me a lot more confidence using BA as my channel manager. I have dithered unnecessarily for weeks, but have no regrets having taken the plunge. Thank you Booking Automation, thank you Mr T! Cons It's a bit daunting at first which is off putting but with use and clear explanations during onboarding it becomes easier. If you have a min. night stay MAKE SURE YOU UPDATE IT ON BOOKING AUTOMATION AS IT WILL OVERRIDE EXISTING SETTINGS, I fell foul of.that on booking.com Review Source AK Anthony K. General Manager Computer Software Used the software for: Less than 6 months ### "Good product and works for our needs." February 22, 2018 5.0 Helped guide us through a lot of setup issues and worked to really drive our success. Pros Automated replies have been helpful to reduce our work efforts. The guides are effective at explaining the attributes and how we can integrated into our messaging. We are able to manage rates using over encompassing tools. Cons The UI needs some work to become more modernized, but its not a deal breaker. Some of the features could be better explained in advance to prevent issues. As well the feedback loop is lacking, such as "on-success" is not relayed back to the user. The guides need to be updated more frequently to meet the changes the OTAs are applying. Review Source MR Meshesha R. Broker Real Estate Used the software for: 6-12 months ### "Amazing Value!" December 18, 2018 5.0 Pros What I love most about this booking software is the time it saves me. I'm very happy with using it and I look forward to keep using it. This booking software just brings me amazing value Cons I didn't find any cons dealing with this booking software. So far, so good. Review Source AD Alex D. Short term rentals managment Hospitality Used the software for: Less than 6 months ### "Amazing and smart product " December 13, 2018 5.0 Pros Amazing and smart product. I used different channel management programs but this one the winner. Cons A bit too sophisticated for my use. Having say that the customer service is always available Review Source CO Christian O. Owner Hospitality Used the software for: Less than 6 months ### "Reasonable platform, good Customer Service so far" September 24, 2019 4.0 Trying to manage 3 sales channels efficiently Pros It works for single unit properties at a reasonable price Cons Design could do with a bit of a refresh, feels out of date. Not entirely intuitive. Reason for choosing Booking Automation Price Review Source Bethany S. Direct Care Staff Mental Health Care Used the software for: Less than 6 months ### "Makes booking less stressful " December 18, 2018 5.0 Pros I love all the options and it gives me the best for my money Cons Nothing I can think of, it’s a great resource Review Source MB Mussie B. Product Engineer Computer Software Used the software for: Less than 6 months ### "Excellent service and highly recommend " May 24, 2018 5.0 Efficiency of combining all other booking services in one simple format is excellent. Pros Easy to maneuver and get used to. Having every other booking services in one makes it a lot easier and efficient. Cons I really don't have any cons using this service. Having the calendar sync is definitely an A plus approach. Review Source SW Shayla W. Owner Used the software for: Less than 6 months ### "AMAZING! Best thing I ever did for our bookings management!" May 29, 2018 5.0 Pros Easy to use, excellent support, makes everything easier! Don't have anything else to say but you are making me type more... Cons A little robust for the average user to figure out, but they are great about helping. Don't have anything else to say but you are making me type more... Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.