--- title: "Bigtincan Engagement Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bigtincan Engagement Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more." source_url: "https://www.capterra.com/p/171982/Bigtincan-Hub/" page_type: "product" language: "en" --- # Bigtincan Engagement Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Bigtincan Engagement ## What is Bigtincan Engagement? Bigtincan Engagement is a cloud-based sales engagement platform that helps customer-facing teams connect with buyers through personalized content hubs. Sales reps use it to share presentations, videos, and documents in branded microsites, then track how buyers interact with that content. Bigtincan Engagement gives teams visibility into which content buyers view, how long they spend on each item, and when they return. This helps reps follow up at the right time with relevant information. Built-in video messaging and meeting tools let teams communicate directly within the platform. The platform suits mid-size to large businesses in industries such as technology, financial services, and healthcare, and is best suited for sales, marketing, and customer success teams looking to manage buyer engagement in one place. ## What is Bigtincan Engagement used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Email Tracking](https://www.capterra.com/email-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29.5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bigtincan Engagement?[Manage this product listing](https://www.g2.com/products/bigtincan-engagement/claim_requests/new?auto=true) ## Bigtincan Engagement Overview Updated September 2026 AI summary Bigtincan Engagement supports sales and customer-facing teams at organizations of all sizes with tools for sales engagement, enablement, and customer communication. The platform combines calendar and communication management, content sharing, CRM integration, video conferencing, analytics, and performance management. It is accessible across web, mobile, and desktop, with integrations for Microsoft Teams and Zoom to enhance collaboration workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bigtincan Engagement 0.0 VS. [4.4 (18,808)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $29.5 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (22,760) Value For Money 0.0 (0) Value For Money 4.0 (15,316) Customer Service 0.0 (0) Customer Service 4.1 (13,573) ## Bigtincan Engagement alternatives [4.3 (6,997)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,205)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [Apollo.io](https://www.capterra.com/p/158696/Apollo/) [4.5 (398)](https://www.capterra.com/p/158696/Apollo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158696/Apollo/) ## FAQs about Bigtincan Engagement Overview ### What company size and specific industries is Bigtincan Engagement built for? Bigtincan Engagement is designed for sales and customer-facing teams at mid-market and enterprise companies that need customer engagement, video conferencing, conversation intelligence, and CRM-connected meeting notes. It is best suited for organizations running digital sales processes, including business-to-business sales and account management across industries that rely on structured client communication. Features and Usability ### What are the key features of Bigtincan Engagement? Bigtincan Engagement offers content management and a content library, plus content sharing and file sharing for sales materials. It also includes CRM integration, meeting management, chat and messaging, video conferencing, screen sharing, call recording, and real-time analytics and reporting for tracking engagement and performance. Integrations ### Which third-party tools and platforms does Bigtincan Engagement integrate with? Bigtincan Engagement connects natively to Microsoft Teams and Zoom for communication and collaboration. These integrations let teams access engagement content alongside day-to-day messaging and meeting workflows. Getting Started and Support ### What training and onboarding options does Bigtincan Engagement offer? Bigtincan Engagement provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation gives written reference material, and videos offer self-paced viewing for setup and feature review. Getting Started and Support ### What customer support options does Bigtincan Engagement offer? Bigtincan Engagement provides Email/Help Desk and 24/7 Live Rep support. The catalog lists these channels only, and no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,485 Sales Engagement Platform reviews Capterra data shows that buyers of Sales Enablement software rank the following features as their top priorities: - **Contact Management** (**55%** of reviewers rated this feature as critical) - **Contact Database** (**58%**) - **Lead Management** (**52%**) Bigtincan Engagement supports **Contact Management** and **Lead Management**, giving sales teams a way to organize buyer relationships and track opportunities as they move through the pipeline. However, it does not include **Contact Database**. Instead, it offers other highly rated capabilities such as **CRM** (**58%**), **Third-Party Integrations** (**57%**), and **Mobile Access** (**62%**), helping businesses keep customer data connected across systems, access sales content and records on the go, and manage sales activity more efficiently. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Transcription Use AI to convert voice into text automatically Calendar Management Track and manage schedules and meetings via an integrated calendar Bigtincan Engagement 46 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automatic Transcription: Use AI to convert voice into text automatically - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Recording: Record the audio of phone conversations for quality assurance purposes - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Sharing: Digitally share pre-made materials and self-created content with others - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Gamification: Games or game-like elements to track progress and reward accomplishments - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Microlearning: Distribute training content in bite-size pieces that can be consumed in short periods of time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Personalization: Adjust communications based on previous interactions or personal preferences - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Screen Sharing: Digitally share screen view with others - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two Way Audio & Video: Presenter can see and hear participants and vice versa. - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Call Recording: Record and playback video calls - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $29.50 Flat Rate,Per Month ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ ZooM](https://www.capterra.com/p/172461/ZooM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.