Average Ratings

12 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Bugsnag
  • www.bugsnag.com
  • United States

About Bugsnag

Helps you capture, prioritize and fix errors in mobile apps, browser, mobile, front-end, and back-end all on one platform.


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Bugsnag Reviews Recently Reviewed!


Overlord of errors

Jun 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you have a desire to create an excellent program you will need not only a profound knowledge, but also someone who will not solely check your errors but also gather the information from active users of the software. According to my experience, I can confirm that BugSnag is one of the best programs that may be chosen. And it is simple in installation. BugSnag simplifies your work with bugs drastically, with integrated functions you will be able automatically to capture errors and diagnostic date in any application. Furthermore, the software focuses on errors with the greatest user impact and gives you a convenient way for checking by highlighting the line where the program was crashed. Additionally, in order to prevent a reappearance of an error, BugSnag ensures you with information about device features, user's action, prevalence and frequency of a problem, etc. on the moment, when the system was crashed.

Cons: In general, the program is wonderful and powerful, but I want to specifically note that some tools should be more detailed in description for better understanding.

A great product for tracking errors

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like very much that with this platform it is very easy to diagnose applications. The program checks your application and registers errors, also simplifies your work with errors, you can group them, track them or solve them with one click. The good and clear work of our team can bring a good way to increase our work. This program is a good helper to find problems. I really like the support service. Basically this tool helped us to provide the best product for our users.

Cons: The platform works for our needs. I have friends who also like to use it. One thing that annoys us is the complexity of the interface. It was simple, but the labels continue to change, and the interface is heavily cluttered with data that we do not need.

Hunter for bugs

May 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This program works well both with the phone and the laptop.It provides you with all the necessary statistical data on application failures. You can easily track the frequency and type of errors that have occurred, as well as solve them in one click.Moreover, you will find about any bugs almost immediately, because you receive a message by e-mail as one happens.This tool can help developers of various applications to detect failures in the work of products before they are released and fix errors before customers notice.

Cons: The program is quite simple, but some functions are difficult to use since the instruction does not contain a sufficient description of them and you have to look for this information elsewhere.Over time, the work of the program slows down, and the interface is getting clogged with unnecessary shortcuts.

Keep track your apps bugs!

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've integrated Bugsnag in ALL of my projects. It's super easy to use and the setup is very minimal. If you're an app developer you should definitely be keeping track of your bugs! We've integrated Bugsnag with Slack and PagerDuty so we always know when a bug comes in. We've also used it to debug issues in production by logging certain data into Bugsnag. You could also record bugs for different app stages (local, staging, production).

Cons: The stacktrace doesn't always give you the full trace, so it can be difficult to find exactly where the bug is coming from.

Overall: Overall Bugsnag is SUPER useful!

Having all errors from all projects visible in one place makes troubleshooting problems a breeze.

Jun 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Node.js being asynchronous, it can be tricky at times to track down a specific bug. Integrating Bugsnag has saved me so much time hunting down problems. I can quickly see where a problem is, what it is, and how many people it's affecting. Notifications also make it easy to catch issues before the users do. I can even quickly tell whether the issue is on a production or development server.

Cons: The layout is great, but it took a little getting used to. There are a lot of good features in there, so there's a bit to learn, but definitely worth it.

Overall: I don't even have to log into a server to know exactly where an issue is. It saves me so much time and hair pulling. I remember clearly when we first started using it, and it was like a weight had been lifted! Can't say enough good things about Bugsnag.

Amazingly affordable bug tracking solution

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
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Pros: The price is awesome (based on the number of team members, not the number of projects). It offers libraries and integrations with everything we've needed. Beautiful interface with simple tracking of each bug. Able to combine repeated instances of a bug into one automatically.

Cons: It's hard to find anything to complain about regarding Bugsnag. It's hard to remember to always set up the integration of new websites we launch, making it easy to miss issues on a site. But there's not much that Bugsnag can do about that, that's a human issue!

Flexible and simple solution for your problems.

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The way of implementing the tool and integration this with the team was quite an easy process and we liked it very much. It took some time for our company to finally decide to start using some kind of bug-tracking software instead of suffering from the bugs and excruciating our programmers. Ability to see all the problems that occur and solving them the fastest of possible ways it is really great. Our team is not as irritable as before due to disappearance the headache with bugs. The possibility to integrate this to Slack is also solved a lot of our problems.

Cons: You know, it is quite complicated seek for problems if your working process became much easier. Now we just enjoy living without bugs. Maybe in the future, when we will completely get used to this we will notice something but distinctly not now.

Safe bug tracking

May 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Bugsnag streamlines your work with bugs, you can sort them, track or solve all of them with one click of your mouse. You can easily view their periodicity. Tune-up of Bugsnag is very simple to set up and sustain. Powerful search capabilities and workflow, with lots of additions information required is the one's trump card of software. It took some time for our company before to find out that kind of program to finally decide to start using some kind of bug-tracking software instead of suffering from the bugs and excruciating our programmers. I love how reliable it is and how we can quickly debug issues in our code base.

Cons: The first thing I noticed was that explanations about working tools weren't simple. Second one is that if the errors settled down and we didn't see any of it for more than week, I want to get notice with information about the same error one more time.

Strong solution for bug tracking

May 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is an incredible, effective tool that will help you finally get rid of a headache. It took up a lot of my time to finally decide to implement such software as bug tracking, and as turned out, It's probably one of the most necessary tools for doing business. My guys really like the ease of use and integration possibilities, now we are wonderfully easy monitoring our errors and correct them in the short time. Of course, it increased our workflow in the number of times, as we don't waste much time revealing errors in applications.

Cons: Personally, I absolutely enjoy this platform, like all my employees. You know, I'm not very good at this area, I can not say anything bad. But even the person in charge of this department did not make any complaints.

Capterra loader

Easy Javascript Error Tracking

Jul 31, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: BugSnag offers a generous free plan, it's easy to get started, and the dashboard is beautifully designed.

There are a number of Javascript error tracking services, but BugSnag is my favorite.

Cons: When trying to setup a custom error, I read the documentation and eventually got setup with what I wanted, but it was more difficult than I expected.

Overall: There are times when you need to be aware of client side errors your visitor's are running into. BugSnag is a perfect way to get started. BugSnag gives me the insight I need in order to troubleshoot code.

The best alternative to Sentry.

Jan 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros:

Better than decent UI

Good visual error data

Create issue from error page

Silence issue based on time/occurrence conditions

AMD Support (Javascript)

Source map support

Support for major languages (PHP, Python, Android, iOS, etc.)

Intake API

Cons: I didn't like about Bugnnag was the price per month. This is a great option in the error reporting space.

Overall: Catching uncaught exceptions in production.

Been a brilliant tool for my #startup

Sep 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I've been using Bugsnag for 3 months now for our new app https://gridlocate.com, and it's been awesome. Bugsnag has helped us to identify and capture hundreds of error events, that we would not and coult not of found in our testing. Bugsnag was incredibly easy to install, easy to use and has helped us prioritise our bug fixes.

Pros: Easy to install Easy to use. Good pricing Great for #startups

Cons: None. We're very happy.