Who Uses This Software?

Psychiatrists, therapists and counselors in small mental health private practices.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Pricing Details
    Get two months free with annual payment. No contracts and no setup fees.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Luminello
  • luminello.com/
  • Founded 2013
  • United States

About Luminello

Powerful, elegant charting and practice management, designed by & for mental health providers. Clean, easy-to-use screens, e-prescribing of controlled substances in all 50 states, responsive customer support, and a base plan that's free as well as extremely affordable premium plans and add-ons.


Luminello Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

Luminello Reviews Recently Reviewed!


Luminello is just the EHR I have been looking for! It is simple, user-friendly, and easy to use.

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: There are so many aspects about Luminello that are amazing! Here are a few:

- I really appreciate it that it was built by a psychiatrist for mental health providers -- you can tell that it was made with the user in mind

- They have responsive, friendly customer support

- It has affordable plans, starting with free!

- They have E-prescribing, including controlled substances

- They have custom note templates and questionnaires that really allow me to personalize my practice

- The scheduling, including online booking, makes it easy to keep track of all my appointments

- The portal with electronic documents and payments cuts the amount of time I spend on the admin side of my practice in half.

- The secure messaging feature resolves all of my confidentiality concerns and makes it easy to communicate with clients.

Cons: There are few downsides to Luminello. They are a newer EHR, but have already exceeded some other ones that I have tried that have been around longer. Any time there has been a suggestion for improvement, they have listened and are constantly rolling out new features that make Luminello get better and better! At this point, I feel like they already have every feature I need to have the most efficient practice, but I know there is still more to come and I can't wait to see!

I have been using Luminello for about 18 months. It has been a lifesaver!

Feb 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simple, intuitive design and customization to the specific needs of mental health professionals is what attracted me to Luminello. Having ALL the features and services in one place is tremendously helpful. I use the ability to clone notes, use templates, send ratings scales, exchange secure email messages with patients (almost eliminating phone calls), patient self-scheduling of appointments (and cancelation and rescheduling if needed), automated appointment reminders to patients, patients getting their own receipts and statements, e-prescribing (from anywhere where I have internet access, even from 30,000 feet in the air), billing, credit card processing, etc, etc. If it were not for Luminello, I would have to either hire an assistant or spend a lot of my time dealing with all these administrative tasks.

Cons: They are constantly improving and are adding e-labs as well. I wish they would add e-fax in the future. That is the only feature that I need but Luminello doesn't have yet within the software.

Vendor Response

by Luminello on April 23, 2018

Thanks for the kind review, Dr. Mago! Glad to hear you are having a great experience with Luminello. We also wanted to let you know that an e-fax integration is now past the planning stage and ready for development soon -- we'll let you know once it is ready to go.

Capterra-loader

Excellent EHR with amazing support

Feb 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pros: The integration of billing and charting in a single piece of software, the ease with which clients can access the portal and manage their own billing and statements, the secure messaging feature for clients, the flexibility of the note taking system, the fact that it was developed by mental health professionals for mental health professionals, the responsiveness of their support and development teams to suggestions. I also like that it has a free option though I use the full version myself.

Cons: Very few cons. Occasional bugs, though these have typically been addressed quickly. I also wish there were a way to send monthly statements to all my clients by email rather than doing them individually.

Overall: Love the flexibility of being able to do my notes and billing from any computer.

Vendor Response

by Luminello on April 23, 2018

Thanks, Dr. Grelling. We definitely pride ourselves on top-notch support, so we are thrilled to hear that's been an important part of using Luminello for you. We always appreciate receiving new ideas and suggestions from our users that we can use to further enhance our EHR. We've noted your suggestion for sending monthly statements in bulk (all at once - with a single click), and that's been on our list as well. We will let you know once that feature is ready for prime time!

Love this EMR. Created by a psychiatrist for psychiatrists. Simple, elegant design.

Feb 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple design, very user-friendly. Allows you to E-prescribe including controlled substances, bill with credit card, has custom note templates, logical workflow, ability to find any DSM diagnosis and ICD codes from a drop-down menu. Patient portal with secure messaging, documents and payments. Amazingly responsive customer support. Very reasonable prices for such a robust software.

Cons: Page refresh can be slow on occasion

Limited integration with outside software, for example calendar does not sink to google-calendar; limited ability to link financial data with accounting programs such as Quickbooks

Vendor Response

by Luminello on April 23, 2018

Thanks you for the kind words, Dr. Gluck! We've taken several steps over the past 6 months to increase page load speed, including moving to a more robust, flexible server and database system. And, a Google calendar integration for Luminello is in active development as I write! We hope to have that ready for you very soon.