Who Uses This Software?

EtQs flexible compliance platform enables it to meet the needs of all businesses, from enterprise to mid-sized.


Average Ratings

14 Reviews

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • EtQ
  • www.etq.com
  • Founded 1992
  • United States

About Compliance Software

ETQs flexible compliance platform provides you with the visibility and control to manage quality, EHS and risk. It provides one platform solution that helps you drive efficiency and achieve operational excellence. The solution enables you to go beyond regulatory demands; implement timely and continuous improvements to strengthen your market position. Solutions include Audit Management, Corrective Action, Regulatory Reporting and more.


Compliance Software Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control

Compliance Software Reviews Recently Reviewed!


Using Reliance has been a great experience for our company.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Reliance is not only the ease of use but how easily it can be configured in order to meet our business needs. We have locations world wide that are using Reliance, each with its own unique product and processes. With Reliance we are not confined to a system that everyone "has" to use, we can configure to accommodate the differences and makes the user experience much better. Overall the feedback we get from our users is positive especially when they learn that there is flexibility in the system.

Cons: I think the biggest challenge we have is there are so many modules that we can't seem to get them implemented fast enough. Once people see how the system can be used and integrated with other applications they want it all. This is a good and bad problem to have, not so much a con to using the system rather a challenge to use it to its fullest capabilities.

Overall: The ability to have all of our documentation for all locations available when we need it.

We have been using EtQ products since 2002. It's been a great experience!

Mar 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to custom configure the design from our end or to build an entire application from scratch, users like it for ease of use, easy to pull data for reporting, Tech support responds to issues within an hour or two max - 99% of my issues are not to fix something but for how to do something, upgrades are reasonably painless, enterprise scaling is fairly straight forward and cost is very reasonable.

Cons: We are experiencing some issues getting the mobility functionality working properly. I believe that it's something at our end. EtQ Tech support is sending a technician onsite to assist with troubleshooting the issue. Other than that there really isn't much to not like.

Overall: Return on Investment is high. User acceptability. Overall ease of use. Reliance is fully integrated into our Enterprise system.

This software has become the hub of our best business practices, database and management system.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The configurability and the ability to teach the basics to staff that has basic computer science and SQL/Java knowledge within weeks. The ability to influence changes in the product updates and the continued focus by EtQ on usability.

Cons: First time users find it daunting but it is as much about change management as the software itself. EtQ needs to emphasize simplicity to new product users for greater acceptance of the product upon release.

Overall: We manage our total Quality management System and audits systems from this software. It is a valuable database which we are able to feed the data to our BI systems and create dashboards and metrics with little effort after original set up.

Easy to use for every level of business. Flexible enough for every business function

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Flexibility. It can be used for just about anything. We call it the anything engine because it is flexible enough to be used on the plant floor or high level enough to be used by VPs. It is easy enough for normal non-technical business users to configure and get extreme value and flexible enough for highly technical developers to implement unique solutions.

Cons: The biggest grip we have with this software is the lack of reporting capabilities. There are some out of the box feature, but they are dated and limited in functionality.

EtQ has been an important partner in our EHSS team for many years and has grown with our team.

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EtQ's Reliance is very flexible and we have been able to fit the software to the task instead of having to modify our systems to fit the software. It also has so many modules that help us manage the ever growing list of compliance tasks.

Cons: The Employee Training module is scheduled for a much needed update. It can't come soon enough. As it is right now the training module is really just a repository for training dates at our company.

Overall: It keeps us on track with all of the EHSS compliance tasks required.

Capterra loader

Our experience with EtQ software has been great.

Mar 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having a central repository for data from various people in the organization is very helpful. Also, when customers come in for auditing purposes and we are able to show them our systems on the computer, they are very impressed.

Cons: Ease of use for people with weak computer skills. Items that were once on older versions of the software are not always available on the newer versions.

Overall: We receive many benefits ie central repository for data, escalation process for tasks, easy document control system, etc.

Our organization has been using this software since the year 2000.

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the user GUI interface. The software is easy to use and all modules are the same interface. It's a clean interface when you log in to the system. It's also compliant for our international standard audits.

Cons: I don't like the frequency you need to reset your password on the Technical Support website. It would be nice if the password was good for at least a month.

Overall: Centralized document management control system and easy to interface with other systems.

Easy to use system with excellent support when needed.

Mar 09, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Non IT people can easily adapt to programming the software to meet individual company needs and the documentation is very helpful.

Cons: Error messages that pop up during development are not very clear to describe the problem, for non IT people. The messages contain error code numbers that are not easily translated into where to look for the problem.

Overall: Process improvements throughout the company.

Has been our core SHE platform and continue to grow the footprint.

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Flexibility and able to configure to suit most of our requirements. Scaleable and able to easily extend functionality to fit all areas of our business.

Cons: The lack of a mobile presence up to this point has hindered further engagement, there has been some progress but still need some more refinement.

EtQ provides a great platform for document control needs.

Nov 03, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: It's totally configurable and compliant with regulations. Makes document retrieving during audits very easy.

Cons: It's a very good tool if people know how to use it. Most people don't understand its full functionality or how they should be using it based on their organization's requirements.

Power User, Developer, and Trainer. I've been using EtQ for 4 years

Mar 05, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like how easily configurable the system is. I can create a new module from scratch or modify an out of the box module to suit business needs.

Cons: I am on version 11.0q and I don't like how many windows you have to have open to get to the configuration settings when using the designer.

EtQ has been a great asset in the management of data.

Mar 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: The flexibility in the platform is great. You can customize the software to fit your business needs.

Cons: IT support is crucial if you want to customize this product. Out of the box functionality can be performed by non IT personnel if properly trained.

Capterra loader

Comprehensive supply chain management solution that provides unparalleled customer experience.

Aug 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What we like the most is that this SCM software is very flexible can be easily configured and integrated with other apps to suit our business needs. Our users find learning to navigate the software, upgrading or creating reports from pulled data to be overall painless processes.

Cons: It may sometimes seem intimidating for first-time users, but with proper guidance from management, the transition doesn't have to be so difficult. There also so many modules available that we can't seem to implement them as fast as we'd like to.

Best to track Process Change

May 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best way to track changes in a process. Segregated process to track different kind of changes. Easy to Use

Cons: Slow down when too many files are attached to a process or hangs if too many files are open in ETQ at the same time

Overall: Best to track process changes and easy to use