--- title: "Givebutter Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Givebutter the right Fundraising solution for you? Explore 872 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172048/Givebutter/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Givebutter 4.8 (872) [View alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Givebutter Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews GO Grisel O Director of DevelopmentNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “We especially appreciate the event creation feature for making RSVP pages for our community events. Though many of these events are free for community members, we've noticed that the platform enables participants to make small contributions when submitting their RSVPs.“ February 18, 2025 JY Joe Y Interim Database AdministratorNewspapers, 2 - 10 employeesUsed the software for: 1-2 years. “The UI can also be a bit odd, with buttons hard to locate, and the tax summaries take quite a while to generate even for a relatively small number.“ February 21, 2025 KL Keri L Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I have loved the easy setup, the easy access to in person support, and how much is included in the free version - especially the ability to create different types of campaigns, make different fund selections available, and add custom fields to our donor database.“ October 17, 2024 JY Joe Y Interim Database AdministratorNewspapers, 2 - 10 employeesUsed the software for: 1-2 years. “Duplicate management is not good at spotting the same contributor between donations, as it does not check secondary data for possible duplicates.“ February 21, 2025 JY Joe Y Interim Database AdministratorNewspapers, 2 - 10 employeesUsed the software for: 1-2 years. “The included import wizard makes managing data over time easy enough for one database admin, and the email integration with Canva is great for nonprofit staff in general.“ February 21, 2025 SY Steven Y OwnerEntertainment, 11 - 50 employeesUsed the software for: 6-12 months. “Some said that they wanted to just simply click a button to donate from a card on their phone, but unfortunately that couldn't happen.“ October 26, 2025 DD Delani D CoordinatorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Givebutter is truly the only product on the market offering the recurring donation upsell feature for free, along with so many different payment options at point of sale/donation (credit cards, debit cards, venmo, paypal, Apple Pay, and Google Pay, DAFpay), etc.“ February 1, 2025 KL Keri L Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “I was surprised and disappointed that GiveButter does not have the ability to "soft credit" a donor who gives through some type of investment account, which is a common way for many people to give.“ October 17, 2024 ## Showing most helpful reviews Showing 1-25 of 872 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Aaron G. Membership and Development Director Health, Wellness and Fitness Used the software for: 1-2 years ### "LOVE this program!" July 10, 2025 5.0 I have been very happy with Givebutter! The ability to customize everything from colors, logos, links, QR codes, etc has been second to none! Pros I was very impressed with the ease of setting up an account and getting the system up and running without needing a third party or having to go through a sales rep. I have also loved the integration with many applications I use. I did not find myself having to duplicate services. Cons The biggest issue I had was importing all of our contact from our current CRM. I found a lot of the info did not transfer over to Givebutter. Switched from [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) Daxko does not allow ANY customization nor do they offer any peer-to-peer campaigning. Review Source Response from Givebutter July 12, 2025 Wow, thank you so much for this amazing feedback, Aaron! We’re so happy to hear how things have been going for you on Givebutter. We really appreciate you flagging the issue with importing your contacts, that’s super helpful feedback. If you’re open to it, we’d love to take a closer look and help figure out why the info didn’t transfer over. Just send us a message via chat or email us at support@givebutter.com. It truly means a lot that you chose Givebutter, we’re so grateful to be part of your journey. Thanks again, we’re lucky to have you in the Givebutter fam! VM Veronica M. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend!" October 30, 2025 5.0 I could not recommend Givebutter anymore than I do. The platform is easy to use and the customer service is top notch. We always receive quick help when needed and love that we can access our fundraisers so easily. Makes our work as a non-profit so much easier! Pros Love how easy the platform is to navigate for a variety of different fundraisers- from auctions to annual campaigns, to events. This platform has aided us in running many successful fundraisers while being able to keep track of donors, funds coming in and tickets sold. Cons So far, each improvement made has made the platform more and more useable. Only thing that maybe helpful is to have a check cut and mailed but so far we have been happy. Switched from [Cheddar Up](https://www.capterra.com/p/276323/Cheddar-Up/) Givebutter was much easier for us to navigate, had more features we could utilize and was able to customize our fundraisers easier. Review Source Response from Givebutter November 9, 2025 Aw, such beautiful feedback, Veronica! We’re thrilled to hear that it has made running your fundraisers easier and that you love how simple it is to navigate for auctions, events, and annual campaigns. It really warms our hearts to know that our platform and support team have helped your team. Your kind words and support mean the world to us, and we’re so grateful to have you as part of the community! Wishing you all the best, and our team is always here if you need anything at all. DD Delani D. Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Good value for P2P & general donation form. Jury is still out as a CRM system" February 1, 2025 3.0 If Givebutter+ could come closer to LGL's monthly pricing offers we'd switch in a heartbeat. Pros We currently use LGL but the archaic donation forms and lack of integrations with prettier/more intuitive donation form companies made us consider a different CRM. Givebutter is truly the only product on the market offering the recurring donation upsell feature for free, along with so many different payment options at point of sale/donation (credit cards, debit cards, venmo, paypal, Apple Pay, and Google Pay, DAFpay), etc. It's worth noting that it also natively integrates with Double the Donation, Donor Search, and Point--and more! Cons We think GiveButter+ is cost(given that it's mainly nonprofits with small budgets that leverage this company) so -1 star for that. A work around is using Monday.com's donor dashboard template as a replacement CRM.... however, despite the native integration, GB transactions are not automatically importing to Monday.com so another -1 star for that. Alternatives considered [Action Network](https://www.capterra.com/p/235419/Action-Network/)[Bonterra EveryAction](https://www.capterra.com/p/142421/Bonterra-Development-Digital/) Reason for choosing Givebutter Host of features at free level and native integrations were compelling sell Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)[Little Green Light](https://www.capterra.com/p/123954/Little-Green-Light/) CiviCRM open source system was cumbersome to navigate. LGL donation forms weren't attractive Review Source Response from Givebutter February 4, 2025 Thank you so much for your thoughtful feedback, Delani! We truly appreciate your insights about Givebutter Plus. I completely understand how you’re feeling, and I want to thank you for your ongoing support. I know adapting to changes can be tough, but Givebutter Plus helps us continue to offer and improve our features. Regarding the Monday.com integration, we really appreciate you bringing that to our attention. If you're still facing challenges with transactions not automatically importing, please don’t hesitate to reach out to us at support@givebutter.com. We’d be happy to take a closer look at the situation and see how we can help. Thanks again for choosing Givebutter, and we’re excited to continue supporting your nonprofit’s success! JS Jenni S. Lead Project Forester Renewables & Environment Used the software for: Less than 6 months ### "Givebutter is the best!" October 8, 2025 5.0 It's been incredible - wish we would have switched sooner! We are a small but mighty non-profit and Givebutter truly adds to our capacity by integrating so well with our other existing systems - saves us countless hours. I've worked with a lot of different software/fundraising systems/CRMs over the last 20 years at nonprofits and most of them do about 75% of what Givebutter does. Never seem to be able to get the best features from one system and end up settling for a system that offers 'most' key features with some downsides after taking a lot of time to compare their features & pricing. With Givebutter I don't feel like I'm settling because they offer 100%+ the features I'm looking for in one system for a great value. Pros Everything! It's the best! Cannot beat the value and their customer success and support team members are quick to respond, knowledgeable, and extremely helpful - whether using the Live Chat, email or by phone call - they are easy to connect with at any time and get a response. The free templates are excellent time savers and cover a wide range of topics - everything we need and more! It was extremely easy to switch over to the Givebutter platform and we had everything setup to launch a new campaign and begin collecting donations within an hour! Everything runs seamlessly now and managing donor payouts, transactions, ticket sales, etc is very streamlined within the Givebutter dashboard - very user friendly for our team (even our 'not tech savvy' team members are using it with ease). Cons Nothing! Setting up the campaigns to deliver from our domain email address vs a Givebutter domain email address was new to us and we got a little turned around in the process - but this was 100% user error and our Givebutter Success Manager hopped on a call and screen shared/walked us through the process and then verified it was setup correctly before exiting the call. Alternatives considered [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[Neon Fundraise](https://www.capterra.com/p/241829/Neon-Fundraise/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reason for choosing Givebutter Givebutter had the most features for the best value. Switched from [Flipcause](https://www.capterra.com/p/136488/Flipcause/) Flipcause customer support is not responsive and they do not integrate well with our existing systems causing a lot of duplication. Review Source Response from Givebutter October 14, 2025 Wow, this absolutely made our day! Thank you so much for taking the time to share such thoughtful feedback. We’re sooo happy to hear that your switch to Givebutter was smooth and that things are running seamlessly for your team.  It means a lot to know that our tools and templates are helping save time and simplify your work so you can focus more on your mission. We also love hearing that our Support and Success teams made your setup experience stress-free, yay! They’ll be so happy to know their help made a difference.  Thank you for choosing Givebutter and for spreading so much positivity. We’re so grateful to have you in the Givebutter family!  EC Elisabeth C. Executive Director Child Day Care Services Used the software for: 6-12 months ### "Givebutter is AMAZING!!!!" October 29, 2025 5.0 Givebutter is AMAZING!!!! I've run multiple campaigns and events on it, and I couldn't be more satisfied. Pros It's free! Givebutter is amazing because it's free, it makes us money, it's easy to use and the help tutorials are great! Cons The process of recapturing my organization, as I was a knew \[sensitive content hidden\] not on the account. But it honestly wasn't hard. I just didn't like it. Alternatives considered [FundRaiser](https://www.capterra.com/p/2696/FundRaiser-Family/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Reason for choosing Givebutter It was a Boys & Girls Club partner, and it charged no processing fee to the org. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) Givebutter is easier and free, and it has better tutorials Review Source Response from Givebutter October 31, 2025 Aww, thanks so much for the love, Elisabeth! We’re so happy to hear that you’ve had such a great experience running your campaigns on Givebutter! We totally get that the re-verification process can be a little tedious, but we’re glad it all worked out smoothly in the end. Thanks again for sharing your kind words and for being part of the Givebutter family! BP Becky P. Director of Development Religious Institutions Used the software for: Less than 6 months ### "AMAZING Customer Service & Support" May 22, 2025 5.0 From the start - even when were were just exploring options - the customer journey has been helpful, responsive and proactive. I feel like each person working with me actually KNOWS me and wants to help with anything I need - even if it's not something they currently offer. This alone is worth our subscription! (We have Givebutter+) Pros The Customer Service and Support is AMAZING!! Also, I love that the team is receptive to feedback and are working to match up their roadmap for the future with the needs of their customers. Cons We are just learning the system - and so there are times that we can't find the features that we "know" are there. As we learn this system, I know that will get better. Alternatives considered [Flocknote](https://www.capterra.com/p/149433/Flocknote/)[DonorDock](https://www.capterra.com/p/184187/DonorDock/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) Reason for choosing Givebutter The ability to have multiple vendor accounts, great customer service, visual appearance leading to intuitive processes Review Source Response from Givebutter May 27, 2025 Wow — thank you so much for this amazing review! We’re absolutely thrilled to hear that you’ve felt so supported throughout your Givebutter journey. Our team truly loves connecting with and learning from folks like you, and it means the world to know you feel seen and cared for. We also really appreciate your honesty about the learning curve — that’s totally valid, and we’re here for you every step of the way. We’re just one chat or email away and available 24/7 if you ever need a hand. We're so grateful you chose Givebutter! VR Verified Reviewer Chief Program Officer Individual & Family Services Used the software for: 1-2 years ### "Truly no complaints!" February 4, 2025 5.0 Anytime we are presented with another platform, it is hard to argue with what we get out of Givebutter. I would say the only thing that is really separating Givebutter from other competitors is AI analysis with other giving methods. Otherwise, we are proud Givebutter users and am happy to refer people to Givebutter! Pros Honestly, the free level is incredibly generous for what functionality is offered. Cons The auction fees are a bit steep but its hard to complain about that! Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Givebutter Most definitely costs and their sales team is so pushy. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Mostly costs and ease of use, Givebutter is just better! Review Source Response from Givebutter February 7, 2025 Thank you so much for your thoughtful review! We're thrilled to hear that you’re enjoying Givebutter and truly appreciate your support. Regarding auction fees, we’d love to explore options with you so that you won’t have to pay any fees! We offer ways to offset costs, and we'd be happy to walk you through those details. Feel free to reach out to us anytime at support@givebutter.com—we’re here to help! Thank you for choosing Givebutter! We’re beyond excited to be part of your journey and can’t wait to continue supporting you. Katherine H. President Non-Profit Organization Management Used the software for: 6-12 months ### "User friendly; great pricing structure." January 31, 2025 4.0 Very good and I've recommended it to other nonprofits. Pros The pricing structure. We are a very small nonprofit and every dollar counts. I also appreciate how Givebutter gives feedback update to email subscribers. That gets us all bought in to the program and how it evolves and can be made better. Cons Honestly, the name! Whyyyy. But the product speaks for itself. :) Alternatives considered [Zeffy](https://www.capterra.com/p/220131/Zeffy/) Reason for choosing Givebutter I liked the way Givebutter looked and functioned. I needed both a CRM and a transaction manager. Gb provides the basics for fundraising while being affordable and Switched from [DonorView](https://www.capterra.com/p/162375/DonorView/) DonorView is unnecessarily convoluted and definitely unnecessarily expensive. We are a very small nonprofit and I feel preyed upon after the amount of money spent and the long contract terms. Review Source Response from Givebutter February 4, 2025 We appreciate the fun feedback on the name, Katherine—it might not be the catchiest, but we’re so glad the product speaks for itself! Thank you so much for your kind words! We’re beyond excited that Givebutter’s pricing and features are a perfect fit for your nonprofit. Every dollar truly matters, and it makes us so happy that we’re able to support your mission. Plus, recommending us to others? You're a true Givebutter champion! We’re super grateful to have you as part of the Givebutter family and can’t wait to continue supporting you! Carrie T. Director of Fundraising and Engagement Non-Profit Organization Management Used the software for: Less than 6 months ### "Like a pro!" January 30, 2025 4.0 Great customer support - very responsive and provide lots of tips & tricks. Love the trainings, love the user friendliness on the back-end and front (minus the set up!). Would love some more paid subscription 'levels' so that we could use the aspects we really need and not have to worry about the cost of Plus. Pros Easy to use fundraising platform - easily integrates widgets into our website for professional and clean looking user experiences. Simple-to-use email platform! Cons setting up the connection between Little Green Light & Givebutter via Zapier was not simple for someone who is not experienced in this to accomplish. I had help, but it required for me to find a volunteer who could navigate it for me to make it fully functional. There are still some communication glitches, and LGL doesn't communicate changes in constituents back to GB, which is frustrating. Reason for choosing Givebutter GB has high ratings, was free, and looked professional. Plus the customer service was quick to respond and the additional support offered for making the jump was key. Review Source Response from Givebutter February 2, 2025 Thank you for your awesome feedback! We’re so glad to hear you’re enjoying Givebutter’s ease of use and the professional look it brings to your fundraising. We understand the challenge of setting up the Zapier connection—integrating third-party tools can sometimes be tricky. We also appreciate your feedback on the communication glitches with Little Green Light and will keep that in mind as we work to improve. Your kind words about our customer support and training mean a lot to us, and we’re always here to help! Thank you again for choosing Givebutter! VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Free and easy to use" December 28, 2024 5.0 The team has had a great time using the platform. Customer support is great and we had a fairly easy time learning the functions Pros The platform is free, it is user friendly and the features are many. Cons Their ticket sales features says donations and doesn't look like a ticketing platform so patrons are often confused if they are donating or buying tickets. I also don't like that too much info is on the ticketing page that patrons don't normally see when buying tickets on traditional platforms Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[DonorView](https://www.capterra.com/p/162375/DonorView/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reason for choosing Givebutter It was free and recommended by a lot of colleagues in the field Switched from [BetterUnite](https://www.capterra.com/p/172631/BetterUnite/) That platform was short on a lot of functions Review Source Response from Givebutter January 14, 2025 Thank you so much for sharing your experience with us! We’re sorry to hear about the confusion regarding our ticketing features. To clarify, you can update the name of the button to say 'Tickets' or even remove the donation button entirely, allowing your campaign to focus solely on ticket sales. If you have any questions about how to make these adjustments or need help exploring alternatives, our support team is here for you! Please don’t hesitate to reach out to us at support@givebutter.com. Thank you for choosing Givebutter. DW Danyelle W. Philanthropy and Marketing Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Mahalo GiveButter!" April 17, 2025 4.0 Overall we have had a great experience using Givebutter for our nonprofit and sister organizations. Pros Givebutter provides a streamlined way of managing our constituents and fundraising efforts. Cons I think some areas could be a bit more user friendly but overall it is a great platform. Switched from [Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) It allows us to directly manage our constituents from other platforms like our newsletters. Review Source Response from Givebutter April 24, 2025 Aloha and mahalo for the kind words! We're so happy to hear the platform is helping you streamline your fundraising and connect with your community more easily. We totally get that there’s always room to make things even more user-friendly, and your feedback helps us improve. So glad to have you and your sister organizations with us—here’s to even more success ahead! AB Alison B. Director of Advancement Religious Institutions Used the software for: Less than 6 months ### "Ease of Use" January 30, 2025 5.0 Our experience has been excellent especially since we are using the no-cost portion and now wish we had not purchased this other CRM system and just gone with give butter!! Pros This program is so user friendly, allows for our own creativity as we promote our events. It also seamlessly connects all the pieces of fundraising together which includes the communications, marketing, auctions, event creation, data collection etc. It also is superb at point of contact fundraising. We also use another system for CRM which is no where near as proficient at the nuts and bolts fundraising. Cons As I compare this against another company I can't say I dislike anything! Alternatives considered [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Reason for choosing Givebutter We use NXT for CRM but were sold that it does waht giver butter does for events, communicaitons, etc and it does NOT! Review Source Response from Givebutter February 2, 2025 Thank you so much for your fantastic feedback! We’re so glad to hear you find Givebutter user-friendly and helping integrate all the elements of your fundraising efforts. We’re grateful for your trust and thrilled to hear about your positive experience! If you ever need help or have any questions as you continue to use Givebutter, please don’t hesitate to reach out. We’re here to support you every step of the way! BB Barbara B. Board Member Libraries Used the software for: 6-12 months ### ""Give Butter" helped us buy the Tool Library building and allowed me to give thanks," January 31, 2025 5.0 Please see my extensive initial entry above. Pros I organize donations for a local not-for-profit both as an individual fundraiser and a member of their Development Committee. Give Butter receives and tracks these donations so that I can see them immediately, responds with a standard "Thank You," and allows me to follow-up with a personal one as well. Our critical mission, our achievements, our grant-getting power, our social media presence, and "Give Butter" as recording platform enabled us to buy our building just this past year. Cons So far, flawless. I've totally appreciated using it. Switched from [Give Lively](https://www.capterra.com/p/177952/Give-Lively-full-fundraising-platform/) Smoother, more visible, better tracking, easier to say "thanks." Review Source Response from Givebutter February 4, 2025 Barbara, thank you so much for the amazing review! We're absolutely happy to hear that Givebutter has been such an essential part of your journey. We're beyond grateful to have you as part of the Givebutter family, and we can’t wait to continue supporting your incredible mission! Keep doing the amazing work you do. CF Catherine F. Parent Sports Used the software for: 1-2 years ### "Use Givebutter!" February 5, 2025 5.0 Have used for 3-4 organizations and feel so happy not only just selling tickets to an event, but using the tap to pay is AMAZING!. Auctions are going smooth as well. Pros Simple. Easy. Effective. User friendly. Easy to Learn how to use the program. Cons Nothing really. some new users dont like the tip section but that has never been an issue for me at other non profits. And - when someone adds on a donation - its a little hard to track those in a report since not a ticket. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Givebutter The platform. The dashboard. I love that I can jump on and use anywhere anytime. App is great. Review Source Response from Givebutter February 7, 2025 Thank you so much for sharing this, Catherine! It’s amazing to hear how Givebutter has been a game-changer for you. No worries about tracking donations versus tickets! You can generate a transaction report with an item breakdown to see those details clearly. If you need a hand with this, just reach out to us at support@givebutter.com—we’re always here to help! Thanks again for being part of the Givebutter family! JG Jillian G. Capital Campaign Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Great for every user!" January 31, 2025 5.0 Overall has been wonderful! We have used it multiples ways for our school and look forward to continue using it! Pros User friendly on the backend and guest friendly! Cons From the back office when I click on an event I want to see the transactions for that specific event instead of being taken to the event page or having to go see all transactions and filter that way. Alternatives considered [OneCause](https://www.capterra.com/p/145329/Fundraising-Software/) Reason for choosing Givebutter The free use was the main factor! Once we started it seemed to fit our needs more than we even realized! Review Source Response from Givebutter February 4, 2025 Thank you so much for the fantastic review! We're so glad to hear that Givebutter has been such a great fit for your school. We completely understand your feedback about viewing transactions for a specific event, and we’ll definitely take that into consideration for future updates. We’re thrilled you chose Givebutter for its free use, and we're so happy to hear it’s exceeding your expectations! Thanks for being part of our family—we can’t wait to continue supporting your school’s efforts! TP Terri P. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Givebutter is better than margarine!" February 5, 2025 5.0 Very positive, all the staff at Givebutter have been very upbeat and helpful. I love all the training sessions. Pros We have been able to be much more responsive and interactive with our donors through Givebutter! Cons Its been a bit difficult to merge our old systems contacts with Givebutter. Switched from [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) The ease of features and cost savings. We are now trying the paid version Review Source Response from Givebutter February 7, 2025 This made our day! We love that Givebutter is helping you connect with your donors in a more interactive and responsive way—that's exactly what we’re here for! We hear you on the importing of contacts, and we totally get how that can be tricky. If you ever need a hand, our team is always happy to help; at support@givebutter.com! We’re so grateful to be part of your fundraising journey—cheering you on every step of the way! SS Susan S. President Non-Profit Organization Management Used the software for: Less than 6 months ### "Great service, easy to use!" January 31, 2025 5.0 The customer service is wonderful, and so responsive at any time of day. They provide so much support. Pros It's easy to use and engage with my donors Cons The export and sorting features could be more user friendly Alternatives considered [GoFundMe](https://www.capterra.com/p/158457/CrowdRise/) Reason for choosing Givebutter specific for nonprofits and easier to integrate into my workflow Review Source Response from Givebutter February 4, 2025 Wow, thank you so much for the fantastic review! We’re beyond excited to hear that you find Givebutter easy to use and that you’re able to engage with your donors seamlessly! We really appreciate your feedback on the export and sorting features—we're always working on improvements, so your input is super helpful! We’re thrilled that our customer service team has been able to provide you with quick and helpful support! Thanks again for choosing us—we're so happy to be part of your nonprofit journey and can’t wait to continue supporting you! NF Nesta F. Executive director Non-Profit Organization Management Used the software for: 6-12 months ### ""A Game-Changer for Nonprofit Fundraisi" June 13, 2025 5.0 Our overall experience was outstanding. Givebutter helped us streamline our fundraising process and visualize our impact in real-time. It contributed to one of our most successful fundraising years ever, and we’re now integrating it into all our income streams moving forward. It’s more than a tool—it’s a game-changer for nonprofit fundraising. Pros The event display options were our favorite feature. The platform made it easy to engage our audience and donors in a visually compelling way, which helped generate real excitement around our goals. It truly centralized our systems and made fundraising more effective and less time-consuming. Cons While the overall platform was fantastic, our biggest challenge was directing traffic clearly to team members so they could be credited for their efforts. It wasn’t always intuitive for donors to select a team member when giving. We experimented with rewording and even changed the donate button text to “Send Money Here,” but clearer options or customizable settings would have helped. A setting that requires donors to choose a team or individual before proceeding—and perhaps even leave a mandatory note—would make it easier to track individual efforts and ensure fair credit. Switched from [Zeffy](https://www.capterra.com/p/220131/Zeffy/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Ease of access,. Multiple features in one Review Source Response from Givebutter June 18, 2025 Wow! Thank you so much for this thoughtful and detailed review, Nesta! We're so happy to hear that it helped with your fundraising efforts. We definitely hear you on the challenge of directing traffic to the right team members. That’s super helpful feedback, and we’re actively exploring ways to improve. A required selection or note field is a great suggestion—thank you for sharing that! We’re honored to be part of your journey and can’t wait to keep cheering you on. Thanks again for being such an awesome part of the Givebutter community! CS Cheryl S. CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Givebutter Success! " October 19, 2025 5.0 I have never had a problem or issue with transferring the funds to my bank account. I have to find the time to watch the tutorials to get the most out of what Given has to offer. Pros It is fairly easy to manage for someone like me who knows very little about navigating websites, CRMs, donation platforms, etc. Cons I cannot figure out how to make my donation page without a donation/monetary goal. I also want to learn how to send emails to former diners to donate again. Review Source Response from Givebutter October 29, 2025 Cheryl, thank you so much for sharing your experience! We’re so happy to hear that managing the platform has been fairly easy for you and that transferring funds has been smooth. We know getting the hang of everything, like setting up a donation page without a goal or sending emails to past donors, can feel tricky at first. Please know our team is here for you every step of the way, just one chat or email away! We’re available 24/7 and would be very happy to help you with anything you need. Thanks again for taking the time to share your thoughts, and we’re excited to see all the amazing work you’ll do! SM Steven M. Executive Director Religious Institutions Used the software for: 2+ years ### "Easy and effective" May 13, 2025 5.0 Pros Very simple and effective to set up campaigns, embed in our website, collect funds, report on contributions, transfer to bank accounts. Makes donors and staff feel the process is safe, accurate, and productive. Cons It would be helpful to have a regular notification (e.g., weekly) of available balance to transfer. If automatic withdrawals are not turned on, a lot of contributed funds could accrue with Givebutter. Review Source Response from Givebutter May 15, 2025 This is a lovely review, Steven! Really appreciate you pointing out the idea of a regular balance notification too—that’s such a helpful suggestion! I’ll definitely pass that along to our team as we keep working to make things even better. So happy to have you here with us—don’t hesitate to reach out anytime! JY Joe Y. Interim Database Administrator Newspapers Used the software for: 1-2 years ### "Givebutter (Free version)" February 21, 2025 4.0 Givebutter has been great as a free option, good to enough to the point where we were able to replace a paid version of another software with it. It lacks a lot of fine-tuning options for exports and can be slow on some fronts, but it works great for managing donations as a primary tool. The built-in duplicate management tools are not very effective, requiring a lot of manual merging. Still, it is rare to find anything as effective and easy to pick up as this in the realm of free SaaS products, and I imagine the paid version with reporting makes spotting duplicates easier within the service. Pros For a free product, this is an effective payments handler and an impressive database software for small nonprofits. The included import wizard makes managing data over time easy enough for one database admin, and the email integration with Canva is great for nonprofit staff in general. Cons Duplicate management is not good at spotting the same contributor between donations, as it does not check secondary data for possible duplicates. Segments (at least in the free version) has some issues with exports. For example, organizing data there with the intention of then downloading a csv still leads to a full list of contacts or transactions rather than a pared-down export. The UI can also be a bit odd, with buttons hard to locate, and the tax summaries take quite a while to generate even for a relatively small number. Review Source Response from Givebutter February 27, 2025 Thank you so much for sharing, Joe! We're thrilled to hear that Givebutter has been a great free option for your nonprofit and that you're finding it effective for managing donations. Your insights are incredibly helpful as we continue to improve the platform. Your support means the world to us, and we're so grateful to have you as part of the Givebutter family. EB Ellyse B. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "10/10 Review " April 17, 2025 5.0 I have had a great experience with givebutter, my account rep is very helpful and the system is very user friendly. Pros Ease of use, Donor Management Database put together by registration to campaign in any capacity. Cons I would like to be able to change the campaign a donation is assigned to, I had multiple donations come through on the wrong campaign. Review Source Response from Givebutter April 24, 2025 Aw, thank you so much for the kind words! We're so glad to hear you've had a great experience—love to hear that! And you're totally right about the need to move donations between campaigns. The good news is, that feature request is already in progress and currently in the works! We’ll be sure to let you know as soon as it’s implemented. Thanks so much for your patience while we work on this improvement. Wishing you all the best with your amazing fundraising efforts! DF Dawn F. Office Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Office Manager" February 4, 2025 5.0 In summary, Givebutter is a robust and user-friendly platform suitable for nonprofits seeking an integrated solution for fundraising and donor management. While it may not offer all the advanced features of more complex systems, its ease of use, comprehensive support, and transparent pricing make it a valuable tool for many organizations. Pros Givebutter consolidates various fundraising tools into one platform, including donation forms, event ticketing, and donor management. This integration allows organizations to manage their fundraising activities efficiently. Cons Checkout when winning an item at auction needs to be more steamlined. Review Source Response from Givebutter February 7, 2025 Thank you for your great review! We’re so happy that Givebutter makes fundraising easier for you. We love your feedback about the auction checkout. We’re always working to make things better, so this helps a lot! Thanks for being part of the Givebutter family. We’re excited to keep helping your organization do amazing things! ZR Zachary R. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Givebutter - THE BEST!" January 31, 2025 5.0 I appreciate Givebutter Support’s willingness to always help out. They always answer my questions! Pros I love it’s seamless integration with Bloomerang. Cons I wish I was able to see all of the transactions in a payout. For example, if a campaign has $100 that I’m able to withdraw, I’d like to see a breakdown of which transactions contributed to it. Review Source Response from Givebutter February 4, 2025 Wow, thank you so much for the awesome review! We’re so excited to hear you love the seamless integration with Boomerang and that our support team has been able to help you! No worries at all about the payout breakdown—we’ve got you! You can generate and download a Payout Details report that will give you all the transaction info you need. Check out our guide here: https://help.givebutter.com/en/articles/5276580-how-to-export-download-a-payout-details-report, or reach out to us anytime at support@givebutter.com. We’re here 24/7 and ready to help! BG Brieajah G. Creative Content Lead Non-Profit Organization Management Used the software for: Less than 6 months ### "Givebutter!!" February 2, 2025 5.0 Givebutter is an awesome platform for fundraising and events! It's super user-friendly and helps you raise funds in a fun and engaging way. Pros I really love how Givebutter makes fundraising feel super engaging and fun! The customizable pages and social sharing options are awesome for getting the word out. Plus, the community aspect is a big win. Cons Honestly, I think one of the things that can be a bit tricky with Givebutter is sometimes the fees can add up, depending on how you set things up. This as well as only being able to use including tags (instead of excluding some of the newsletter subscribers) when sending out emails. But overall, it’s still a great tool! Review Source Response from Givebutter February 4, 2025 Thank you so much for your awesome review! We’re so happy to hear that you’re enjoying the fun and engaging aspects of Givebutter. We really appreciate your feedback on the fees and email tagging features. We totally understand how those can be tricky, and we’d love to explore options that could help with both! Feel free to reach out to us at support@givebutter.com – our team is here to assist and see how we can make things work better for you. Thanks again for being such an amazing part of the Givebutter community! We look forward to supporting your future fundraising successes! 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