# Page 16 | Givebutter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Givebutter the right Fundraising solution for you? Explore 871 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172048/Givebutter/reviews

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Givebutter

4.8 (871)

[View alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Givebutter

## Showing most helpful reviews

Showing 376-400 of 871 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JW

Jay W.  
Volunteer MarComm and Board Member  
Individual & Family Services  
Used the software for: 6-12 months

### "A Great Experience "

May 6, 2024

5.0

We are pleased with the service overall and deeply appreciate the live customer support, webinars, and knowledge sharing.

Pros

Givebutter is a great, user friendly experience for online giving and marketing. Our team has been able to create campaigns with ease and the donors appreciate the attention to detail and customer service.

Cons

We have had some challenges with donors setting up recurring payments to limited run campaigns. It may have started with user error, but getting the recurring payments transferred or turned off has been difficult.

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Our previous servicer was too expensive.

Review Source

Response from Givebutter

May 14, 2024

Thank you for your kind review! We're glad to hear you've had a great experience with Givebutter and that your team finds it user-friendly. For any questions about recurring payments, feel free to chat or email us at support@givebutter.com. Our team will be happy to speak with the donors directly and walk them through anything they need. Thank you for being part of our family!

SP

Sandi P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "One time user feedback"

July 25, 2024

3.0

Pros

Easy to set up for our event. Customer service was helpful

Cons

the surcharge for people to purchase was too much

Review Source

Response from Givebutter

August 3, 2024

Thank you so much for your feedback! We're thrilled you found setup easy and our support helpful. Your input is valuable. We're always looking to improve! Let us know if you need anything else.

LF

Lisa F.  
Band Booster President  
Performing Arts  
Used the software for: Less than 6 months

### "Fundraising made easy"

July 1, 2024

5.0

Extremely good experience and we will be using the platform again.

Pros

Givebutter is an extremely easy platform to use and I love that the majority of the funds collected go back into the program.

Cons

Some confusion when we launched the fundraiser about "tipping" when our supporters donated. I wish there was more information about this before setting up the fundraiser so you understood it better from the start.

Review Source

Response from Givebutter

July 12, 2024

Thank you for your review! We're thrilled to hear that you find Givebutter easy to use and appreciate that the majority of the funds go back into your program. We apologize for any confusion about the "tipping" feature and appreciate your feedback. We're glad to hear you had an extremely good experience and look forward to supporting your future fundraisers!

HJ

Heather J.  
Administrator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great silent auction website"

July 1, 2024

5.0

Pros

Very Easy to use. Easy to update listings.

Cons

Nothing. I did not have any negative feedback.

Review Source

JM

Jania M.  
CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "SBU Givebutter Review"

July 1, 2024

5.0

Experience has been great thus far. The customer services has been helpful

Pros

I love the ease and look of givebutter. It has been a great resource to track individual donors into one space

Cons

I have no cons at this time. It has been a great software to use for this organization

Review Source

Response from Givebutter

July 9, 2024

This review is music to our ears! Glad you're having a great experience - keep rocking those fundraising goals!

LV

Lauren V.  
Marketing Specialist  
Mental Health Care  
Used the software for: 1-2 years

### "Would recommend Givebutter to any nonprofit!"

July 1, 2024

5.0

I've used Givebutter throughout my career with multiple nonprofits and would recommend it to anyone!

Pros

Givebutter is easy to use and an effective tool for nonprofits!

Cons

No complaints. There were some minor customization issues with one widget option, but other than that all of the features are great and work well.

Review Source

Response from Givebutter

July 10, 2024

This review is music to our ears! Your support fuels our mission, and we're thrilled to be part of yours. Here's to an amazing fundraising journey together!

JA

James A.  
Outreach Coordinator  
Human Resources  
Used the software for: 1-2 years

### "The program let us down in the middle of our event! "

May 2, 2024

1.0

I do not believe that we will continue services for our event next year however, we'd like to talk about what went wrong to help it from happening to others.

Pros

It was so easy to set up auction items.

Cons

it stopped reacting when everyone was checking out! It also wouldn't let us assign live auction items to the winners nor would it let us add raise the paddle donors to the program to be charged!

Switched from

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

we saw you at a conference and you marketed the service well

Review Source

Response from Givebutter

May 14, 2024

Thank you for your feedback. We're truly sorry for the issues you encountered during your event. Please know that we are constantly working to improve our platform to prevent such disruptions. To better support you, we have extended our support hours until 12 midnight EST to address any questions or concerns in real-time. We sincerely apologize for any inconvenience caused. We value your input and would love to discuss what went wrong to ensure it doesn't happen again. Please feel free to reach out to us at support@givebutter.com. Thank you for giving us the opportunity, and we hope to make things right.

ED

Emily D.  
Director of Communications and Community Relations  
Sports  
Used the software for: 1-2 years

### "Wonderful tool for nonprofits"

May 23, 2024

5.0

Pros

Givebutter's features and online auction was crucial to the success of our annual fundraising auction. As a non-profit we rely heavily on the success of this auction to continue operations and it was so easy with Givebutter and allowed more members to participate even if they couldn't attend in person.

Cons

I think it was a setting we missed somehow but we would have like for auction winners to automatically be charged for the bids they won. It was a little chaotic trying to verify everyone had paid at the end of the night. It would also be a nice option to be able to indicate with a toggle if an item is only available for in-person pickup at the event.

Alternatives considered

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)

Reason for choosing Givebutter

Opted for Givebutter due to its simple and easy setup.

Review Source

Response from Givebutter

May 31, 2024

Thank you so much for your amazing feedback! We appreciate your suggestions and will definitely consider them. Your support means the world to us!

TB

Tara B.  
Board President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Awesome nonprofit options "

June 5, 2024

5.0

Excellent and we love the payment options for our donors

Pros

It allows us to accept forms of payment that our other platform does not

Cons

Can’t think of anything, the payment flexibility is a plus for donors

Review Source

Response from Givebutter

June 13, 2024

Thanks for the awesome review! We're thrilled to hear Givebutter is a hit with your donors! We truly appreciate you being part of the family

kR

kristen R.  
Helper  
Sports  
Used the software for: Less than 6 months

### "Fantastic program"

June 5, 2024

5.0

It was so easy and functional for everyone to use and I am so grateful this exists

Pros

How contained everything was for our whole event

Cons

I actually have no complaints about how functional givebutter was for us!

Reason for choosing Givebutter

The cost of doing business. We were able to fund more money for our organization because the cost of use was less for our needs

Review Source

Response from Givebutter

July 9, 2024

Thanks for your lovely feedback! We're so happy to hear Givebutter made your event run smoothly! Your feedback about its ease of use for everyone involved is fantastic. Thanks for choosing Givebutter to help your organization reach its goals!

CC

Colby C.  
Development Manager  
Human Resources  
Used the software for: 6-12 months

### "Not a great fit for our live auction and raise the paddle"

May 8, 2024

3.0

Pros

Givebutter is free and generally easy to set up campaigns and accept donations.

Cons

Halfway through our fundraising event, Givebutter made it extremely difficult to assign items and raise the paddle donations to our guests. As a result, we received a lot of criticism and ended up having to take payment on a different platform than Givebutter. Our event guests found accessing the online silent auction very difficult and confusing. Many users had trouble accessing the page as the Givebutter link sent them to a very weird website. As a result, we believe we lost a significant amount of donations the night of our event.

Review Source

Response from Givebutter

May 18, 2024

Thank you so much for your feedback! 💛 We're truly sorry to hear about your experience—it’s definitely not what we want for our users. We're committed to improving, and feedback like yours is incredibly helpful. We appreciate your insights and will work hard to address these issues.

LJ

Laura J.  
Executive Assistant  
Arts and Crafts  
Used the software for: Less than 6 months

### "Givebutter the Great!"

July 1, 2024

5.0

Its a pretty straight forward platform to use with many features to use for maximum fundraising

Pros

The campaign Manager \[sensitive content hidden\] was super attentive and helpful. The different custom fields allowed us to create unique ways to give.

Cons

Keeping up with contacts imported of guests; no check in field if not registered.

Review Source

Response from Givebutter

July 9, 2024

Thank you for your kind words and valuable feedback! We're thrilled to hear that you had a great experience with our campaign manager and enjoyed the platform's features. We'll definitely take your suggestions into account to improve further. Happy fundraising!

AA

Armon A.  
Development Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Resource for Nonprofits"

July 22, 2024

4.0

Pros

Givebutter's customer service team is very quick to respond to any questions or concerns.

Cons

Haven't had any issues with the software.

Review Source

Response from Givebutter

August 3, 2024

Thank you so much for the amazing review! We’re here for you whenever you need us. Thanks again!

MC

Marlene C.  
Storyteller and grants manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great platform to use!"

July 1, 2024

5.0

There’s a lot of tools to use even for donors. I like how there’s reactions they can use when making a donation.

Pros

Super user friendly and fun interface! It keeps me engaged.

Cons

I don’t think there was anything I didn’t like about the platform

Review Source

Response from Givebutter

July 12, 2024

A super user-friendly and fun interface that keeps you engaged? Music to our ears! We love that you appreciate the donor tools too! We're so glad you're having a great experience with our platform!

EW

Elizabeth W.  
Communications Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Givebutter for Fundraising "

July 1, 2024

5.0

Customer service is fantastic! Every question I ask has been answered promptly and thoroughly.

Pros

Fundraising management is essential to our organization. Givebutter makes it easy to create fundraisers and track milestones.

Cons

I wish there were more varied donor management features.

Review Source

Response from Givebutter

July 10, 2024

Awesome to hear Givebutter simplifies fundraising and milestone tracking! Thanks for the heads-up about donor management. We're always looking for ways to improve, so your feedback is gold. Keep rocking those fundraisers with Givebutter, and thanks for being part of the journey!

SL

Stacy L.  
Vice President of the Board  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great option for small grassroots non-profit"

July 1, 2024

5.0

Pros

It offered a cost effective platform for our all volunteer, grassroots non-profit to be able to have online registration and auction for annual fundraiser.

Cons

It is hard to find details of extra questions that we asked to collect additional data on tickets.

Review Source

MA

Meghan A.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great for Non-Profits"

June 5, 2024

5.0

Pros

Price is very inexpensive, and the system is easy to use.

Cons

There is not much I don't like about GiveButter. The only recommendations are for more detailed reporting.

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

They were charging us monthly, and didn't have a good way to track cash/check giving.

Review Source

Response from Givebutter

June 7, 2024

Thanks for your lovely feedback and for highlighting our affordability and user-friendliness. We hear you on the reporting, and our team's actively developing more detailed options to help you track everything! Stay tuned for updates!

AB

Alexandra B.  
Admissions and Development Manager  
Education Management  
Used the software for: Less than 6 months

### "Great product with ease of functionality "

July 16, 2024

5.0

Enjoy it and can’t wait to see what else we can do!

Pros

Easy to use Customization options are endless

Cons

Takes a little while to explore all the features

Review Source

Response from Givebutter

July 26, 2024

Thank you for your fantastic review! We appreciate your patience in exploring all the features and are excited to see what else you can achieve with Givebutter. We look forward to continuing to support your future endeavors.

RR

Rick R.  
CFO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Givebutter Newbies"

June 14, 2024

5.0

As a casual user, it has a very user-friendly interface and their customer service is exceptional. I wasn't part of the team that chose this fundraising platform but I'm glad they did.

Pros

Able to track donor information, separate campaign drives, ease of payout requests, and excellent customer support.

Cons

I don't use the system enough to note any significant deficiencies.

Review Source

Response from Givebutter

June 22, 2024

Hooray for user-friendly fundraising! Love that you find Givebutter easy to use. Thanks for being part of the family!

TR

Terrie R.  
Vice Chair  
Fund-Raising  
Used the software for: 6-12 months

### "Made our event so much easier."

May 21, 2024

5.0

I was pretty user friendly and we will continue to use Givebutter.

Pros

It was very easy to use, and easy for others to purchase tickets for our event.

Cons

Too many unneccesary columns on the export to CVS.

Review Source

Response from Givebutter

May 24, 2024

Thank you so much for your feedback! We're thrilled to hear that Givebutter made your event easier and that you found it user-friendly. Regarding the export, you can customize which columns you'd want to appear! Please reach out to our lovely support team at support@givebutter.com, and we're happy to help. Thanks for being part of our family!

FM

Foster M.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Friendly and Well Rounded"

February 7, 2024

4.0

Overall our experience with Givebutter has been positive. While there are some challenges that we have faced Givebutter has been great at helping us to adapt to these challenges.

Pros

Givebutter not only provides a platform with an impressive amount of features but their staff clearly cares about the success of their users. They check in, are constantly improving features and even offer some trainings. It enables us to have one location for all fundraising needs that we are able to customize and make work for us.

Cons

Givebutter does have some features that are not quite as robust as needed. For example while they do have CRM features they are limited. We often find ourselves having to come up with work arounds to these features. However Givebutter staff is always willing to help develop these workarounds and are constantly improving their features.

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

The cost of DonorPerfect was prohibitive.

Review Source

CC

Cami C.  
Development Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Givebutter has been amazing!"

July 1, 2024

5.0

It has been amazing! So easy to use and has helped us expand our online capabilities to reach fundraising goals.

Pros

Inexpensive, easy to use, great customer service, customizable

Cons

It would be amazing to give users access to only one campaign so that our external partners can set them up and manage them.

Review Source

Response from Givebutter

July 10, 2024

Thank you so much for your amazing review! We're thrilled to hear that Givebutter has been easy to use and has helped you reach your fundraising goals. Your suggestion about campaign access is greatly appreciated. Thanks for being part of our journey, and we look forward to continuing to support yours!

MM

Morgan M.  
Finance and Administration manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We love givebutter!"

May 20, 2024

5.0

Pros

Ease of use, giving our donors an online platform to give donations

Cons

Donation fees for donors, some donors have the fee taken out of their donation to us

Review Source

Response from Givebutter

May 24, 2024

Thank you so much for the love! We're delighted to hear that you find Givebutter easy to use. We understand your concerns about donation fees. We do offer flexible options regarding fees, and we’d love to help clarify this for you. Feel free to contact us at support@givebutter.com. Thanks for being a part of our family!

VR

Verified Reviewer  
President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great platform"

May 10, 2024

5.0

Great value and easy to use for a small non-profit.

Pros

Simple set up, great value, easy to use

Cons

Used it for event ticketing, would like it to have more flexibility for custom fields/data input.

Reason for choosing Givebutter

Price, value and features were all considered over alternatives.

Review Source

Response from Givebutter

May 18, 2024

Thank you so much for your wonderful review! 😊 We're thrilled to hear that you find Givebutter easy to use and a great value for your non-profit. Your feedback on custom fields/data input is greatly appreciated, and we'll keep it in mind for future improvements. Thanks again for choosing Givebutter! 💛

MB

Maureen B.  
Administrative Assistant  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Happy to use Givebutter."

May 20, 2024

5.0

Givebutter helped our parents look and see if someone donated to their child.

Pros

I was very impressed with Givebutter. This was our first time to use Givebutter.

Cons

There is really not anything about Givebutter that our school didn't like.

Review Source

Response from Givebutter

May 23, 2024

Thank you so much for your wonderful review! We're here to support you every step of the way and can't wait to see your future campaigns succeed!

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