# Page 17 | Givebutter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 17 - Is Givebutter the right Fundraising solution for you? Explore 871 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172048/Givebutter/reviews

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Givebutter

4.8 (871)

[View alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 17 - Reviews of Givebutter

## Showing most helpful reviews

Showing 401-425 of 871 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DH

Danise H.  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Givebutter Keeps on Giving"

May 31, 2024

4.0

Very pleased with our experience in using Givebutter. I highly recommend this product for non profit projects.

Pros

The cost, the ease of use and real time features. Customer service workers were phenomenal. The boot camps and trainings were outstanding.

Cons

Some features were not quite intuitive and took longer to figure out how to use.

Reason for choosing Givebutter

The ease of use and the price. One can't beat free.

Review Source

Response from Givebutter

June 7, 2024

Thanks for your awesome feedback! We hear you about some features needing a clearer roadmap, and our team's working hard to make everything super intuitive. Keep an eye out for updates! We appreciate your support.

DE

Danielle E.  
Communications and Development Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Givebutter Review"

June 6, 2024

5.0

Pros

Givebutter is an easy way for nonprofits to collect donations in a variety of ways - we particularly like that we can collect donations from Venmo/Apple/Google Play without having to have our own account with each of those platforms.

Cons

I have really enjoyed using Givebutter so far.

Review Source

Response from Givebutter

June 15, 2024

Thank you so much for your fantastic review! We're thrilled to hear Givebutter is making donation collection a breeze for your organization. Your feedback is much appreciated!

PC

Petra C.  
Artistic Director  
Performing Arts  
Used the software for: 6-12 months

### "Great tool to raise funds for our nonprofit "

May 6, 2024

5.0

Reliable and easy. Our key to success in fundraising

Pros

It’s quick, very customizable and efficient. Very accessible and user friendly

Cons

I would love to have Zelle and Venmo payments available

Review Source

Response from Givebutter

May 18, 2024

Thank you so much for your kind words! We're so happy to hear that our tool has been helpful for your nonprofit's fundraising efforts. We appreciate your feedback on Zelle and are happy to share that we have that feature request on board and are working to have that option available in the future. Additionally, Venmo is already one of the payment methods we offer. Thanks for being part of our family! 💛

HM

Heather M.  
Treasurer  
Fund-Raising  
Used the software for: 6-12 months

### "Great Tool for Fundraising"

May 20, 2024

4.0

Good experience. Very easy to get attendees to sign up and pay through the platform.

Pros

The platform was very easy to use and set up for fundraiser.

Cons

Attendees checking out were confused (and upset) by the automatic additional for fees to their purchase. We did not fully understand how that worked.

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

It was expensive and difficult to use for us and the attendees signing up on the spot.

Review Source

Response from Givebutter

May 24, 2024

Thank you for your beautiful feedback! We're delighted to hear that you found Givebutter easy to use for your fundraiser. Regarding the fees, we provide flexible options for handling fees, and we're happy to answer any questions you may have. Feel free to reach out to our support team at support@givebutter.com. Thanks for being part of our Givebutter family!

JM

Jennifer M.  
Treasurer of Receipts  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy, great for non-profits"

June 5, 2024

5.0

It has been good. Customer service is attentive and helpful.

Pros

There is little to no cost and the donors can elect to pay the merchant fees, which they do 99% of the time

Cons

none at this time. happy with the product

Reason for choosing Givebutter

Reviews and feedback seemed to be better

Review Source

Response from Givebutter

June 15, 2024

We're so happy to hear you're loving Givebutter! Your kind words about our customer service and affordability mean a lot to us. Thanks for choosing Givebutter to support your important work!

AB

Alexandra B.  
Executive Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Annual Fundraiser"

May 21, 2024

5.0

Overall we had a great experience with Givebutter.

Pros

The platform was user friendly and the layout was great.

Cons

Does not integrate with Donor Perfect software

Review Source

Response from Givebutter

May 25, 2024

Thank you for your feedback! We’re delighted you found our platform user-friendly and enjoyed the layout. Thanks for bearing with us as we work on improvements, including integration with Donor Perfect. We appreciate having you on this journey with us!

JF

Julia F.  
Content and Technology Manager  
Education Management  
Used the software for: Less than 6 months

### "The future of fundraising platforms"

April 28, 2024

5.0

I have been so happy using Givebutter. Everyone I worked with has been on top of it, answering all of my questions. It has been a wonderful experience so far.

Pros

I searched many different platforms and was disappointed in what I was finding as it looked outdated, was not user friendly and had a high price tag. When I found Givebutter, everything changed. It was updated to tech standards of 2024 and had a visually pleasing interface. I was so happy with the customer service, maneuverability of the site and the endless integrations and options.

Cons

As a new site, there are still a few items within the auction platform that need updating. We have a paddle raise and are looking for an easier way to charge guests after the auction.

Switched from

[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[ClickBid](https://www.capterra.com/p/144446/ClickBid/)

The price tag didn't meet the service or quality of the site.

Review Source

Response from Givebutter

May 4, 2024

Thank you for sharing your wonderful experience with Givebutter! 🎉 We're so happy to hear that you find our platform user-friendly and visually pleasing. We're constantly updating and improving, so your feedback on the auction platform is valuable to us. Thanks for being part of our family! 🌟

EO

Elizabeth O.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We have tried everything and Givebutter is just what we need!"

April 26, 2024

5.0

I highly recommend working with them. We had initially used etapestry for the first few years, it was clunky and expensive. We moved to Aplos and enjoyed our time, but they introduced many features, many of which didn't work well. The accounting feature didn't synch with the donor management side and it was also clunky. We began to look elsewhere. At the direction of our bookkeeper, we sampled Planning Center (users literally hated it) and Subsplash, and neither were good for non-profits (both wanted $ and for users to use an app/login to give). Finally, we looked into Pushpay - which is super user friendly, but expensive. We are thrilled with Givebutter, it suits our non-profit needs perfectly and our donors LOVE it.

Pros

At the risk of sounding like Goldilocks, for us Givebutter is 'just right'. It is free and easy to use. Givebutter is constantly updating and adding new features.

Cons

The event and sign-up modules could be more robust. That said, they're actively working on this.

Switched from

[Pushpay](https://www.capterra.com/p/142580/Pushpay/)

See my remarks below. Pushpay was very expensive.

Review Source

Response from Givebutter

May 4, 2024

Thank you so much for sharing your experience with us! We're thrilled to hear that we're 'just right' for your needs. We're continuously improving, and your feedback helps us grow. We're excited to continue supporting your nonprofit journey! 🌟Thanks for being part of our family!

EA

Emily A.  
President  
Research  
Used the software for: Less than 6 months

### "Excellent customer service"

May 20, 2024

4.0

Pros

The Help Center, chat, and accessibility and helpfulness of representatives has been wonderful.

Cons

I wish we had more control over the system, specifically customization of the widgets, menus, and peer to peer campaigns.

Review Source

Response from Givebutter

May 23, 2024

Thank you so much for your kind review! We're thrilled to hear that you've had a wonderful experience with our customer service and support team. Your feedback on system customization is invaluable, and we're always looking for ways to improve. Stay tuned for future updates, and thank you for being a part of our community!

Elliott S.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "First Givebutter campaign was a great success!"

May 25, 2024

5.0

The platform worked as well as could be expected. Will try to use more features with next campaign.

Pros

Platform allowed donors to comment and leave supportive messages with ease. We were also able to collect stories and share on social media.

Cons

Integrating the payment system with our own.

Review Source

Response from Givebutter

May 31, 2024

Thank you so much for your feedback! We're always striving to improve, and your input means the world to us. Can't wait to see what you'll achieve with your next campaign!

KW

Kristen W.  
CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Making Fundraising Easy"

January 22, 2024

5.0

My overall experience with Givebutter has been fantastic. The platform is so easy to use – setting up my fundraiserers were a breeze. I love that it gives donors different ways to pay, and the customer service is really helpful. Thumbs up for Givebutter!

Pros

Givebutter is super easy to use, with lots of ways for people to pay. The customer service is awesome, and you can add money from offline sources easily. They even make it simple to print out records each year. Givebutter keeps getting better with new features.

Cons

As of now, there seem to be no significant cons to report. Givebutter continues to impress with its user-friendly approach and continuous addition of new features.

Reason for choosing Givebutter

Processing fees where lower and reviews from other customers were better.

Review Source

MF

Michelle F.  
pROGRAM MANAGER  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We tried it and it really worked well for us..."

May 21, 2024

5.0

The day of our big event was very smooth using give butter. We had multiple people accepting donations and all were able to access the system easily and quickly on the go.

Pros

We were able to give our donors many platforms to donate.

Cons

I do not really have a least favorite. As first-time users we fumbled with set up, but I feel that always happens until we learn the system.

Review Source

Response from Givebutter

May 31, 2024

Thank you so much for your wonderful feedback! We're thrilled to hear that Givebutter worked well for your event and that your donors had a seamless experience. Your support means a lot to us!

MD

Megan D.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Givebutter is great for nonprofits"

May 21, 2024

4.0

Good, easy to use for even members of our staff that are not computer literate

Pros

\- easy of use - auctions are easy to create

Cons

\- people have to register for site in order to participate in auction

Review Source

Response from Givebutter

May 31, 2024

Thank you so much for your feedback! We're delighted to hear you find Givebutter easy to use, especially for creating auctions. We appreciate your input about the registration process and will keep it in mind for future improvements. Your support means a lot to us!

BH

Brooke H.  
Marketing Chair  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Givebutter makes fundraising better!"

May 20, 2024

5.0

Pros

We love the customization options that are available, including creating different campaigns for different fundraisers. We also love the communication that Givebutter offers to the user through email after donations are made.

Cons

If possible, it would be nice to have a little more customization available for the page design, however, this isn't a dealbreaker.

Review Source

Response from Givebutter

May 23, 2024

Thank you so much for your amazing review! Your feedback about page design customization is super valuable, and we'll definitely keep it in mind as we continue to improve. Thanks again for your support!

TA

Thomas A.  
board member  
Sports  
Used the software for: Less than 6 months

### "Givebutter small nonpofit"

May 21, 2024

5.0

Great experience. Easy to use and integrate with our organizations website.

Pros

The ease of setting up the account and the costumer service.

Cons

No downside, platform is easy to setup and to use.

Reason for choosing Givebutter

We chose Givebutter because it was economical and easy to use.

Review Source

Response from Givebutter

May 25, 2024

Thank you so much for your wonderful review! We're thrilled to hear that our customer service has been top-notch. We're so happy to have you in the Givebutter family!

JH

Jerry H.  
Board Member  
Civic & Social Organization  
Used the software for: 6-12 months

### "Givebutter gives, gives, and gives"

April 15, 2024

5.0

A great experience. I found and deployed Givebutter in our organization and it has been nothing but smiles from me and our Club Treasurer. I have deployed other online financial services and none have been as fun and hassle-free as with Givebutter. No question!

Pros

We love Givebutter. It has given us the ability to receive one-time and recurring donations from our benefactors and dues-paying members. The best part is donors and members can edit their profiles and giving without our help, saving loads of time. The fact our organization can turn on/off the additional ask is helpful. Our organization covers the fee until our donors and members get acclimated to giving that extra amount. We're sure once they see how organized we now are, they'll gladly contribute the small fee.

Cons

I have zero complaints or critiques. The whole onboarding, documentation, and training offered has been smooth sailing all the way.

Reason for choosing Givebutter

Fee-free option, easy to use interface, simple integration with organization's website, and ability to have multiple administrators with read-only or top-level authority. Simple, easy, and transparent!

Review Source

Response from Givebutter

April 23, 2024

Such a beautiful review! We're absolutely happy to hear how the platform has transformed your fundraising efforts. Thanks for choosing Givebutter and spreading such positivity!

AC

Andrea C.  
Program Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "A newbie but learning more every day!"

May 4, 2023

4.0

Overall, I would recommend Givebutter to other nonprofits. I can see the possibilities of all features available, and since we're quite new to the online CRM world, we are able to slowly do this without the expense of paying fees while we get our feet wet. Looking forward to all that is to come!

Pros

You cannot beat free! For the level of service, constant improvements, support staff that is responsive and collaborative, we have been very pleased. Is it perfect? No - but again, their responsiveness makes it so you can tailor things to your needs. If they don't have a feature you need, they do consider it and crowdsource how other users feel about it, and it often is the case that others need it too. We aren't used to such behavior in nonprofit world - we are often told to deal with it and still pay up!

Cons

We have used it most for our Auction gala this year. It was our first time doing such work completely online, and it went so well! There were some hiccups - some of that on our end as we had a learning curve as well. For the attendees - who ranged in age from 20s-80s, there was a struggle for the older crowd, but I hear this is the case for many who utilize any online platform. They felt the registration process and sustained connectivity were an issue. There were also some things we would have liked to control more around timing/closing of auction items and end reporting, but overall it was very usable.

Alternatives considered

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Reason for choosing Givebutter

Price. Usability. Accessibility

Review Source

Response from Givebutter

May 17, 2023

Andrea, thank you so much for the detailed and helpful feedback! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. Welcome to the Givebutter fam!

JD

Jennifer D.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Best Option for Small Nonprofits"

May 4, 2023

5.0

We have no plans whatsoever to change from Givebutter and see ourselves using it for a long time. It's perfect for our needs! Any nonprofit with a budget of under 1M would be wise to explore Givebutter as an option.

Pros

Givebutter's customer service is probably my favorite, though a close second is the format of the dashboard and ease of use. I always receive a response from customer service within an hour or less when I've reached out, and I see consistent improvements being made from suggestions made by users. They really, really listen to what users are saying and implement solutions quickly!

Cons

The only function I dislike is in the auction feature, where it cannot be deleted from a campaign. We launched an auction on the wrong campaign by mistake and now it lives there indefinitely, without a way to remove. However, I'm confident Givebutter will update soon to fix this, as they always have a way of listening to the needs of their users and implementing solutions quickly.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Givebutter

Classy is WAY too expensive

Review Source

Response from Givebutter

May 17, 2023

Wow, Jennifer! Thank you for this detailed and complimentary review! We're so glad you're part of the Givebutter fam. That's a great suggestion to remove the Auction tab from the main campaign page if an auction is canceled. I've created a feature request for that - feel free to add your vote! https://community.givebutter.com/raise/p/if-an-auction-is-canceled-also-remove-the-auction-tab-from-the-campaign-page

MM

Michael M.  
Mission & Program Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great is Getting Better Every Month"

May 4, 2023

5.0

Givebutter has been a great switch for us! It is everything we were looking for, and it doesn't cost us an arm and a leg. It integrates onto our Wordpress website wonderfully, and our donors love it too! We just did a $75,000 fundraiser through them, and it was a great experience.

Pros

I love Givebutter, and I love that they are constantly adding new features each month based on current users' experience and suggestions. This platform has everything we were looking for: auctions, peer-to-peer fundraising, event tickets, and so much more!

Cons

With it being a newer platform, they are still adding features, so things that we used in our old platform is not hear. Like the ability to set up custom filters. We'd like to be able to find donors who have lapsed in giving and their last date of donation.

Alternatives considered

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reason for choosing Givebutter

Cost and hearing about others' experiences on the platform.

Switched from

[SAM](https://www.capterra.com/p/184282/SAM/)

An updated, more intuitive platform.

Review Source

Response from Givebutter

May 17, 2023

Oh my gosh, Michael! That's fantastic news that you've raised $75,000 with us at Givebutter. We are working on some filter updates. I'll drop a link here that explains more. We do have LYBUNT and SYBUNT built in; it sounds like that would be useful for you. https://help.givebutter.com/en/articles/5489011-how-to-filter-contacts-and-save-segments

SJ

Stephen J.  
Vice President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Givebutter Helped Get Our Nonprofit Running Smoothly"

May 5, 2023

5.0

Overall Givebutter has been a great addition to our non-profit, allowing us to replace an expensive Wordpress plugin with a fully featured platform that allows us to track donors, donations, and all kinds of data easily.

Pros

I liked the ease of use of Givebutter. The UI/UX is fantastic and intuitive. I was up and running with my first donation form in a matter of minutes and Givebutter replaced a dedicated donation plugin on our website.

Cons

Personally, the name Givebutter, is the only thing I would change. It's a goofy name to say to people when you're trying to ask for a donation or explain the system you want them to interact with. More than once I have received funny looks when saying the name. I wish we could initiate a payout from the mobile app, instead of having to log in to the web version. I suppose this may be a security "feature", but it is sometimes an inconvenience.

Review Source

Response from Givebutter

May 17, 2023

Thanks so much for buttering us up, Stephen! I've passed your suggestion along to our development team about being able to withdraw funds from the app. Great idea!

BL

Bruce L.  
Treasurer  
Religious Institutions  
Used the software for: 6-12 months

### "A good alternative"

May 20, 2024

5.0

It has been good to this point in time.

Pros

The pricing options and ease of use for the people who donate.

Cons

I do not like the ACH deposit statement. It does not identify which donors are included in the deposit.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Fees were much more with PayPal at the time we switched.

Review Source

Response from Givebutter

May 23, 2024

Thank you so much for your review! We're glad to have you with us and excited to continue supporting your fundraising efforts!

BL

Bethany L.  
President of Foundation  
Civic & Social Organization  
Used the software for: 6-12 months

### "Excellent product for small non-profits without extensive resources, great service!"

December 18, 2023

4.0

Overall, we are very pleased with our choice to use Givebutter! The database portion has been very helpful, and our users have commented on how easy it is to give via credit card, EFT, etc. They also love being able to leave messages during checkout as part of the public updates. There are few limitations in overall capabilities still, but for a FREE CRM, we really couldn't ask for more. The service is incredible as well - thank you, Givebutter!

Pros

We LOVE having a truly FREE database and online payment processing system for our Foundation, which was just started this year and doesn't have a lot of assets to invest in overhead. The service has been exceptional, and even our hopes for additional capabilities have been met with attention to our needs and hope for future implementation. We are really pleased with the "whole package" that Givebutter offers for our fundraising and contact tracking needs.

Cons

There are a few capabilities we'd like to see added, such as the ability to record and track pledges in our fundraising totals. Additionally, the Engage email platform is still pretty limited in formatting -- cannot "center justify" text or images as one minor example that makes a difference in aesthetics. We also have to use another platform to accept stock transfers, DAF gifts, and other non-traditional gifts. Would LOVE to see Givebutter venture into these gifts types in the future as well, so it's truly a one-stop shop for 501(c)(3)s and their fundraising.

Reason for choosing Givebutter

We loved the idea of database/CRM, fundraising, AND email all in one place!

Review Source

Response from Givebutter

January 3, 2024

Wow, thank you so much for buttering us up and shouting out our team! While DAF is a supported payment method via our partner Chariot, your suggestions of in-kind donations and stock transfers are sure to appeal to other organizations as well. Thank you for your feedback, and keep making the world a butter place!

CM

Crystal M.  
Board Member  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Giving more to the cause"

October 24, 2023

5.0

Pros

This system was very simple to integrate with our website and payment processing systems. Being able to switch to Givebutter without any downtime was critical. It helped keep us focus on the different events without the worry of switching systems. Customer service with Givebutter was top notch. Being a first-time user and needing to get the events up and running was a top priority. Any questions we had Givebutter answered quickly and with the knowledge needed. WE were not waiting on answers or "let me find out".

Cons

We do a big golf outing each year it's one of our biggest fundraisers. I would like to see more flexibility with the ticketing system.

Switched from

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

The cost of the product was too expensive. Our goal is the money raised to go to the cause at hand. Keeping our expenses down helps us do more for the community.

Review Source

Response from Givebutter

November 14, 2023

Thanks so much for your kind review! Happy to hear Givebutter is making fundraising easier for your organization. We do have some ticketing updates like bundling and per-ticket custom fields coming up in the near future, so stay tuned! We're so glad you're part of the Givebutter fam.

AB

Ashton B.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GiveButter: User Friendly and Just Plain Wonderful"

October 17, 2023

4.0

Overall, we have been incredibly pleased with Givebutter and would highly recommend it to other non-profit groups. We look forward to seeing the continued growth and development of the GiveButter features.

Pros

Givebutter is incredibly user friendly for our staff and our donors! Their customer service is unmatched, and we always receive a quick turnaround time on any questions we have. From conversations with the givebutter team, they are continuous working to add and revamp features. We are excited to dive further into the platform and maximize all of its features to help further our fundraising strategies!

Cons

At this point, I don't have many complaints about give butter. My only hang up so far is improving some of their options for donor tracking. For example, right now you can only add in individual donors...there doesn't seem to be a great way to track business or corporate donations.

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

We needed a more affordable product that allowed flexible options for promoting events, managing auctions, and tracking donor information.

Review Source

Response from Givebutter

October 20, 2023

Great suggestion here! We're in the process of implementing company name fields for donations and contacts, so keep your eyes out for that. So glad you're part of the Givebutter fam!

JB

Julie B.  
Marketing manager  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Wonderful price for nonprofits "

August 1, 2023

4.0

Their customer service does their best to be helpful and we overall have loved this system

Pros

I love that it has a great interface for social sharing and interaction. We have loved the main page and having the tracker for our fundraiser and donations. We are so happy it's free for us to use, and offers for donors to cover transaction fees. Nearly everyone does that and they save us so much money in fees that stays in our fundraiser.

Cons

There seem to be many intuitive features that just aren't there. As we go about doing things and look for options, it seems we always have to find some funky workaround. For example, initiating an email to people who buy tickets to send them an access code. Or wanting to have a main fundraiser page that tracks everything but isn't always associated with a specific event because we are in between events. Or wanting to sell products for the fundraiser that have to be set up as tickets

Reason for choosing Givebutter

Cost and features

Review Source

Response from Givebutter

August 2, 2023

Thanks so much for sharing this, Julie. We have an update planned for Q4 of 2023 that will include the ability to sell items. It sounds like our Giving Hub would be a great resource for you - it's displays all funds raised to date as well as any current fundraisers you have going on, and there's also a general donations button in case you are between events. Here's a link to more information about that for you. https://help.givebutter.com/en/articles/3333902-how-to-customize-your-giving-hub-or-landing-page

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