# Page 20 | Givebutter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 20 - Is Givebutter the right Fundraising solution for you? Explore 871 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172048/Givebutter/reviews

---

Givebutter

4.8 (871)

[View alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 20 - Reviews of Givebutter

## Showing most helpful reviews

Showing 476-500 of 871 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Emily H.  
PTO Member  
Fund-Raising  
Used the software for: 1-2 years

### "Givebutter Use for School Fundraisers"

April 15, 2024

5.0

It has been a good format for our school's fundraising needs. We need to keep as much profit as possible and Givebutter allows us to do that. We also like that it accepts multiple forms of payment to fit all needs.

Pros

It is simple to use for payment as a user and set up is fairly easy. The display is eye catching and colorful. Users can watch how a fundraiser or event is doing as well as leave a fun comment for the person they are suporting.

Cons

The user interface as a donor is not easy to move through. It is difficult to understand how to create an account for yourself, but also have the fundraiser page for your child. It is challenging to switch from the child page to a donor profile. I also found it difficult to share the page with others.

Review Source

Response from Givebutter

April 23, 2024

Thanks for sharing your experience with us. Your feedback helps us grow and improve, it's invaluable to us. Thanks for being part of our family.

KS

Kenya S.  
Development and Communications Lead  
Entertainment  
Used the software for: 6-12 months

### "Monthly Webinars: A Valuable Asset for Advancing Professional Growth"

January 22, 2024

5.0

Pros

Our organization transitioned to GiveButter over six months ago, and I am consistently impressed by the abundance of resources and training that GiveButter provides to optimize our use of the platform. The overall support for fundraisers has been exceptional.

Cons

We utilize GiveButter alongside LGL. I would appreciate more robust reporting and data functionality, eliminating the need for using both platforms.

Review Source

AT

Ali T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Love it! "

May 16, 2023

5.0

We have had a wonderful experience with Givebutter. It has had everything we have needed in a platform (and many bonus tools for us!), save us staff time, we have seen increases in donors covering their own credit card fees, and we have had helpful chat conversations with the support team through the chat feature when we have questions/needed a bit of extra assistance. Overall, its easy to use and one can learn to navigate it fairly quickly!

Pros

Givebutter was a gamechanger for our small nonprofit. It has increased our staff efficiency. We have seen an increase in donors willing to cover their own credit card fees which is like adding an extra donation to their gift! I really appreciated the support and helpfulness of the Support Team through the chat feature when I needed a bit of extra assistance when we were initially learning to use the platform. Overall it was a smooth and easy to navigate transition. We have felt like this platform has been a value-add to our nonprofit and our fundraisers!

Cons

I was hoping to have a feature that would allow us to add custom fields to to tickets. However, I reached out to the support team and they were very helpful! Needed features/tool improvements can be added to a list and users can vote on the ideas; I find it helpful to have the sharing tool of ideas and a way that I can upvote/request features. Gives me hope the platform will just keep on improving!

Review Source

Response from Givebutter

May 19, 2023

Thanks for buttering us up, Ali! We are planning to add custom fields for tickets by the end of June, 2023. Your feedback (and that of so many others) was definitely heard! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process.

AJ

Adrianna J.  
Vise President  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Definitely a first choice for starting out!"

May 14, 2023

5.0

Really great and easy

Pros

For it being free there’s SO many great things about it. I expected a low rated platform but it’s really great.

Cons

When donors reoccuring donations fail, I cannot see why or help in anyway and they end up just giving up if the situation isn’t fixed.

Reason for choosing Givebutter

Kindful is waaay expensive and as a nonprofit that is just starting out we didn’t need that kind of crm. We only had 50-100 contacts at the time. We are at 500 now and I still wouldn’t switch anytime soon.

Review Source

Response from Givebutter

May 19, 2023

Thanks so much for these kind words, Adrianna! We hope you're still with Givebutter when you pass 50,000 contacts!

AS

Adam S.  
CEO  
Education Management  
Used the software for: 6-12 months

### "GiveButter is a game-changer"

April 10, 2024

5.0

Pros

GiveButter is an easy-to-use and quick-to-set-up donation platform that is infinitely expandable and offers great support.

Cons

None. So far, GiveButter has met all my expectations.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Lower fees were what led us here, but the high quality product is why we stayed

Review Source

Response from Givebutter

April 23, 2024

Thanks for sharing! We're really glad to hear GiveButter has made such a difference for you. Keep making the world a butter place.

SL

Sam L.  
Marketing Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Always Recommending"

May 13, 2023

5.0

Pros

Having no up-front cost removed the fear of using this product. We searched countless donation processors and CRMs and it was very difficult for me to get our team to commit to any of them that came with an up-front cost. This removed those barriers and gave us a good level of customization for a system that we never had to put a dime into (either donors covered the fee or the incredibly minimal fee was taken out before it came to us)

Cons

I wish there was a volunteer event style function built in.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Funraise](https://www.capterra.com/p/154623/Funraise/)[Virtuous](https://www.capterra.com/p/159179/Virtuous/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Givebutter

No up-front cost, donors could cover fees, customizability, and we felt like the consistent 1/3/5% platform fee per donation was consistent enough for us to budget for (biggest difference we found in cost between GB and Funraise).

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Previous product had poor consumer experience and functionality. We also wanted to reduce the fees that we were paying.

Review Source

Response from Givebutter

May 19, 2023

Thank you so much for buttering us up, Sam! It can be daunting to choose new software and we're glad that Givebutter made that cost-effective and pain-free for you and your team!

LM

Len M.  
President  
Media Production  
Used the software for: 6-12 months

### "Givebutter produces results"

February 5, 2024

5.0

We have had a very positive experience with Givebutter in creating a portal for effective fundraising. Our account representative makes himself available when we need him.

Pros

Customer support and features, no charges for donations.

Cons

Limitations on Squarespace text files. Page layout limitations and restrictions. Posts and landing copy have to be what the format dictates- not enough control over font sizes, styles, text block placement.

Reason for choosing Givebutter

Product and service. We can get anwers to our questions promptlu

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

We were more attracted to Givebvutter and their no-fee structure.

Review Source

Response from Givebutter

February 12, 2024

Thanks so much for this review and feedback about additional formatting options! We're delighted to be your fundraising partner.

CS

Christina S.  
Team Manager  
Education Management  
Used the software for: Less than 6 months

### "Great Free All-In-One Option"

July 20, 2023

4.0

Overall, I was very pleased with givebutter and will be using them again next year.

Pros

Givebutter is a great option for those looking to not pay fees. It is user friendly and includes crowdfunding donations, event ticket sales, and auctions. It is a great all-in-one fundraising site that I would definitely recommend.

Cons

The auction portion of the site was not the most user friendly. There is an option to sell items for a set price, but purchasers are unable to checkout without making individual transactions. Navigation from the home page could be improved. It is also not easy to find the auction tab from the home page. You also click on the same button to purchase tickets as to donate. Some of our donors who did not want to purchase tickets were initially confused where to click to just donate and not purchase tickets.

Reason for choosing Givebutter

No fees

Review Source

Response from Givebutter

August 2, 2023

Thanks so much for sharing this, Christina! We're working on an upgrade that will allow purchasing multiple items in one transaction. Hopefully that will be active before your next big event! Did you know you can customize the text on the donation button? A lot of folks will change it to read "Tickets & Donates" or something similar to help donors know where to click. Thanks for being part of the Givebutter family.

CK

Caroline K.  
Director of Institutional Advancement  
Education Management  
Used the software for: Less than 6 months

### "EXCELLENT CROWDFUNDING RESOURCE!"

January 22, 2024

5.0

Excellent servicing of donations, no cost except for our IT people to personalize the page, and donors found it simple and easy to use.

Pros

The ease for donors to complete the required information, the absence of a fee, customer service.

Cons

That we didn't receive any merch for advertising their products except for a couple of stickers.

Reason for choosing Givebutter

no cost to our organization at all. The ease in which to customize our website. Navigation on the page, ease in locating transactions.

Switched from

[CauseMatch](https://www.capterra.com/p/266665/CauseMatch/)

cost mostly, their fees were very high for our small school

Review Source

Response from Givebutter

February 8, 2024

Thank you for these kind words! Keep making the world a butter place.

NK

Natalie K.  
Executive Director  
Sports  
Used the software for: Less than 6 months

### "Great fundraising tool for non profits!"

September 20, 2023

5.0

Givebutter has made it easy for our team members to help us raise funds while allowing each individual to track the money they have raised.

Pros

I like that Givebutter tracks all donations including cash and check. The best part is it automatically sends a contribution statement to the donor. Givebutter not only allows me to track donations, but helps me stay in touch with donors too.

Cons

At this time, Givebutter has worked great for us. I don't have expereince using other tools, so I don't have anything to compare it to.

Alternatives considered

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Givebutter

We chose Givebutter because it seemed more user friendly, allowed for tracking of individual fundraising, and the fees were lower compared to most other tools.

Review Source

Response from Givebutter

September 23, 2023

Sounds like you've had a great experience using our peer-to-peer fundraising. Welcome to the Givebutter fam, Natalie!

JS

Julie S.  
Communications Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Very Satisfied"

January 22, 2024

5.0

I have had a very positive experience with Givebutter. The free training, implementation, and tech support has been superb. Everyone is so caring, cheerful, helpful, and capable. The response time is excellent and they listen to all my suggestions and put them on a list for developers to work on.

Pros

I appreciate the beautiful user experience, the outstanding customer service, and the easy, intuitive way it is set up.

Cons

Givebutter is still developing as a donor management system (very quickly, I might say), so some features that I might want are still under development. But I fully expect all those features will soon be available.

Switched from

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

Givebutter has superior marketing and fundraising tools, and is much more cost effective.

Review Source

Response from Givebutter

February 8, 2024

Thank you so much for buttering us up! You're correct – we're working hard on many CRM-related improvements at the moment, so stay tuned! Keep making the world a butter place.

DA

David A.  
Director  
Public Policy  
Used the software for: 1-2 years

### "Great People + Good Platform"

May 10, 2023

3.0

Pros

The customer service is pretty response and is always kind. Givebutter has one of the lowest fees in the industries and is easy to get setup for new non-profits.

Cons

The backend is very slow compared to other similar donation processing platforms. Uploads take forever, frequently error out, and it can be frustrating for the end user. Also - none of the withdrawals are automatic. You have to go in and manually withdraw money from each unique form you setup.

Review Source

Response from Givebutter

May 18, 2023

Thanks for sharing this, David! We're glad you're part of the Givebutter family. We do have automatic withdrawals available for verified non-profits. I'll drop some more info below. I'm sorry to hear your upload process has been frustrating. I'll pass that feedback along to our engineering team for future improvement! https://help.givebutter.com/en/articles/3955087-how-to-enable-and-manage-automated-payouts

RR

Ruth R.  
Director of Operations  
Education Management  
Used the software for: 1-2 years

### "Givebutter is Awesome"

April 15, 2024

5.0

This product is amazing! No one has time to run fundraisers, but now that we have Givebutter, they almost run themselves!

Pros

Givebutter makes donating easy with your phone. Creating campaigns and managing funds is also very straightforward. Even more, Givebutter offers a great design that makes us look good!

Cons

It's a little difficult to reach people and strategize solutions when needed.

Review Source

Response from Givebutter

April 23, 2024

Thanks for sharing your awesome experience! We're constantly working to improve communication and strategy support. Your feedback helps us ensure we're on the right track. Thanks for being part of the family.

NR

Nereyda R.  
Board member  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Love Givebutter "

September 21, 2023

5.0

I love give butter and I'm glad I found it!

Pros

I love how easy to read the interface is. We also love how we can keep all donor related things in one place.

Cons

I don't like that with online auctions it's either everything is good for shipping or none. I wish we could select which items are able to be shipped and which aren't. I also wish there would be volunteer management side to it.

Review Source

Response from Givebutter

September 23, 2023

Thanks for sharing this Nereyda. The shipping function on auctions has now been set to "per item" instead of a universal application. This should make your next auction experience even better!

Susie L.  
Membership Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "First foray into online giving platform--so easy to use! "

February 25, 2021

5.0

We are delighted that donors can cover the cost of fees if they decide too (and we can opt to ask them to or not). I am finding it super easy to use and if I have a question, I can get an answer pretty quickly!

Pros

GiveButter is straightforward and easy to use! It's also flexible in that you can start out using it for fee (aside from fees). I like that we can set up easily new campaigns and track donations to them. The customer support is great and very responsive (even without the premium account). It has allowed our organization to try out text to give without investing in a contract and we have been using it for our regular donations as well because it's so easy and we can ask donors to cover the fees if they want (and most of them do!).

Cons

Where you make changes to your campaign/settings-- isn't super intuitive to me (I hunt around on where to find what I need to tweak). If the payout history could get provide detailed reports that would help out accounting (it's in the works, I believe?)

Reason for choosing Givebutter

No initial contract investment; text to give.

Review Source

Response from Givebutter

March 3, 2021

Thanks so much for taking the time to write a review, Susie! We do have more payout data for accounting purposes in the works! We'll be sure you're subscribed to updates in our feature request portal. We look forward to supporting you for years to come!

NS

Natasha S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Highly recommend, bets on the market "

January 22, 2024

5.0

My experience has been great! I love this platform and rave about it to everyone I talk to! Well designed, continually improving, and excellent customer service & easy to use.

Pros

Give Butter is an incredible tool for donor management and online fundraising. It’s user friendly, intuitive and the back end is incredibly beneficial for managing donors.

Cons

The set up process for a variety of tools (email, SMS, filters) can be cumbersome and time consuming. I also wish the feature to “reply” after a donation to send a thank you would have a templates thank you note

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reason for choosing Givebutter

Pricing and quality of software, pricing be the driving reason

Switched from

[Bizowie ERP](https://www.capterra.com/p/131216/Bizowie-ERP/)

Bizowie was not useful as a donor CRM & did not allow for easy access to donor information

Review Source

Response from Givebutter

February 5, 2024

Thanks for your review! We're happy to hear that you're finding Givebutter easy to use.

Whitney S.  
Development Associate  
Education Management  
Used the software for: Less than 6 months

### "Givebutter - Perfect for Nonprofit Orgnaization! "

September 20, 2023

5.0

Our experiences has been great so far! We've had a great customer representative that helped us get started and create our campaign, and is always available by email or has virtual appointments available.

Pros

This is a great platform for nonprofit organizations! IT ALSO FREE - the best price for Nonprofits! We are currently using Givebutter for our annual gala, and love the functionality, easy integrations and helpful customer service.

Cons

The only con we've experienced is having to explain the section of "Givebutter Tips" to our donors and event attendees. This is set to keep cost free for organizations and for your donors to help with the cost.

Review Source

Response from Givebutter

September 23, 2023

Thanks so much for this great review, Whitney! We're glad you're part of the Givebutter fam!

DM

Devon M.  
Board Chairman  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Give Butter Review"

December 11, 2023

5.0

It’s been great !! We are very happy that we choose this playform

Pros

The donor management (CRM), easy to use. No experience required. Very good customer support. Easy to share campaigns.

Cons

Nothing at this time. We like everything Givebutter offers

Review Source

Response from Givebutter

December 13, 2023

Thank you so much for buttering us up! We're so glad you're finding Givebutter easy to use for you and your donors, and appreciate your shoutout to our awesome support team!

CC

Caitlin C.  
Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Best Platform for Non-Profit Fundraising"

December 14, 2023

5.0

10/10 and we've already recommended it to many colleagues!

Pros

We love Givebutter and can't say enough good things. From the ease of setup, to campaign and donor management - everything is one place and streamlines any and all fundraising needs.

Cons

The only thing we'd love to see changed is adding more photos to campaigns. This is a big need in our space: animal welfare, to keep our donors updated with images along the way.

Alternatives considered

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Reason for choosing Givebutter

The UX/UI is wonderful and instantly pleasing to the eye (and the brain!) as well as the various payment options available to donors and not charging us fees for each transaction/asking the donors to cover in a non-spammy way.

Review Source

Response from Givebutter

January 3, 2024

Thanks for buttering us up! We love hearing that you're enjoying using our platform. While you can only add one cover photo on Page and Event campaigns, if you wanted to add more, we'd recommend uploading as many as you like to the Story section, or adding some campaign updates in your Supporter Feed! We appreciate you being a part of the Givebutter fam.

CL

Chet L.  
Treasurer  
Civic & Social Organization  
Used the software for: 1-2 years

### "Works well for starting nonprofits "

May 4, 2023

4.0

Given our budgets, this allows us to do the basics of what is needed.

Pros

The pricing structure allows starting nonprofits without large budgets to have events that are easy.

Cons

As we need to start tracking more donor and membership, we are seeing that we may need a more complete membership management system.

Review Source

Response from Givebutter

May 17, 2023

Thanks so much for this feedback, Chet! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. If there's anything specific you want us to think of adding, feel free to leave additional feedback on our public roadmap! https://givebutter.canny.io/

SR

Susan R.  
secretary.treasurer  
Farming  
Used the software for: 6-12 months

### "Give Butter for ease of Fundraising"

January 30, 2024

5.0

It's been very positive and I have recommended it to many colleagues.

Pros

I like the fact that payment fees are paid by the donator.

Cons

There is a bit of lag time while Givebutter processes our donation, but we have learned to live with that.

Reason for choosing Givebutter

It was recommended to us by another non-profit colleague.

Review Source

Response from Givebutter

February 12, 2024

Thanks for your kind review! We appreciate you being a part of the Givebutter fam.

AF

Amanda F.  
Business Office Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Customer Support"

September 27, 2023

5.0

All and all, Givebutter has done a great job and their customer support is what puts them over the top!

Pros

Givebutter customer support is amazing! The live chat concept is executed well and they are always prompt in helping resolve issues as they arise.

Cons

Payout history is not always provided. Generally I have to use the support chat so that I can receive the payout information. They are prompt in getting this information to me, but I do not feel I should have to go through customer support as often as I currently am.

Review Source

Response from Givebutter

October 19, 2023

Thank you so much, Amanda. We're pretty proud of our customer support and love hearing they've been helpful to you!

HN

Hannah N.  
Digital Communications Manager  
Religious Institutions  
Used the software for: Less than 6 months

### "Easy, intuitive setup and use"

February 15, 2024

5.0

Pros

The tipping point for our organization to use Givebutter was definitely the price (free) and the option it gives donors to pay for the processing fees, so the organization gets more of the donation, instead of part going to those fees. After choosing Givebutter, the good aspects continued with intuitive campaign setup, and easy transfer of funds. It was also nice to be able to add donors on the "back end" who had given in person, but whose donations still helped move the "thermometer."

Cons

It would be nice to have the ability to feature more photos and videos on the campaign page, instead of one photo.

Alternatives considered

[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Givebutter

The tipping point for our organization to use Givebutter was definitely the price (free) and the option it gives donors to pay for the processing fees, so the organization gets more of the donation, instead of part going to those fees.

Review Source

Response from Givebutter

February 22, 2024

Thanks for your kind review! We're delighted to be your fundraising partner.

EA

Erin A.  
Sr. Program Development Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A good-looking, versatile platform"

May 10, 2023

4.0

Overall, it's a good-looking platform that we've been able to use easily. Newer integrations could use improvements, but based on past experience, those will likely occur.

Pros

Being able to use different campaigns and customize them is great! It provides the ability to reach different donor groups and is easy to track.

Cons

I wish there was a storefront feature as well. Sometimes we have trouble with the custom emails and sizing of images despite following the specs provided by Givebutter, so that could be improved. I was one of the first auction users, and there were some issues, but overall it ran smoothly. However, there are far too many individual tracking steps that need to be consolidated.

Review Source

Response from Givebutter

May 18, 2023

Thanks so much for sharing this, Erin! We're working hard to get Auction as streamlined and polished as the rest of our features and are making updates every day. We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process

CM

Christina M.  
Director of Development  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easily customizable, great interface. Donors love it!"

November 22, 2023

5.0

Pros

It's easy to use and the backend administration is really user-friendly.

Cons

We chose Givebutter for its ability to migrate our recurring donors over. We've spent 4 months trying to do that and haven't been able to and that has been frustrating.

Reason for choosing Givebutter

Its integration with Bloomerang and the ability to migrate monthly donors, which we haven't been able to do.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

We needed a product that integrated with Bloomerang.

Review Source

Response from Givebutter

November 27, 2023

Thanks for your review! We're so glad that you've found the interface easy to use. It looks like you were working with Hayley on migrating your recurring donors over, and we apologize for the delay when this process was started! It seems you are running into an issue due to missing donor addresses (required by Stripe) – unfortunately, we aren't able to complete migrations for donors with incomplete required data. The good news is that you can always upload your data for the donors that do have complete addresses! The others can be added once you have addresses for them. We'd recommend reaching out to Hayley if you have additional questions on this process. Thanks for being part of the Givebutter fam! 💛

Similar Products

Featured