# Page 21 | Givebutter Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Givebutter the right Fundraising solution for you? Explore 871 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172048/Givebutter/reviews

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Givebutter

4.8 (871)

[View alternatives](https://www.capterra.com/p/172048/Givebutter/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Givebutter

## Showing most helpful reviews

Showing 501-525 of 871 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Ministry Leader  
Religious Institutions  
Used the software for: 1-2 years

### "I love givebutter"

November 7, 2023

5.0

I love givebutter I would totally recommend it to my friends!

Pros

I love the ease of being able to able to use the website and any problems we do have are easily fixable!

Cons

Refunds can be a little tricky unless they’re done in 24 hours of purchase

Review Source

Response from Givebutter

November 27, 2023

We appreciate your kind review! Admins can issue refunds at any time, as long as you have enough funds in Givebutter to cover the refund amount. Thank you for being part of the Givebutter fam!

JC

Janet C.  
Project Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simple Platform for donors to navigate"

January 22, 2024

5.0

Pros

GiveButter allows customers to make safe payments quickly and with little info required.

Cons

The Givebutter software doesn't communicate well with our in-house CRM

Review Source

Response from Givebutter

February 8, 2024

Thanks for your kind review! We're so glad you're a part of the Givebutter fam.

KC

Kwang C.  
IT Manager  
E-Learning  
Used the software for: Less than 6 months

### "Easy and Quick Solution for Donations"

May 31, 2024

5.0

Pros

Easy to create new donations, and fundraise.

Cons

CRM is still weaker than other platforms.

Review Source

Response from Givebutter

June 7, 2024

Thanks for your feedback, our product team is constantly working on improvements, and your feedback is super valuable. We greatly appreciate your support.

JV

Jenny V.  
Operations Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Churning in Donations! "

May 4, 2023

5.0

We started using Givebutter in January to host monthly raffles for our organization. Givebutter made it simple to set up and execute. We were up and running in under an hour. The donor platform is fun and engaging with the social feed that allows us to interact and thank donors and participants in real time. Being a free platform that encourage participants to make additional donations and help cover additional fees, Givebutter has helped us bring in an additional $20K in under 5 months!

Pros

Easy to use. We can set up and deploy a campaign in under an hours. The platform is also easy for donors to navigate, both on desktop and mobile. The "upsell" on donations has also been helpful in increasing revenue.

Cons

We originally explored Givebutter as a platform to host an online auction. In the future we would love to see updates to create a more seamless experience combining ticketing, raffles, and auction items all on a single page. We've loved using it for raffles but ultimately went with another platform for auctions.

Alternatives considered

[GalaBid](https://www.capterra.com/p/131238/GalaBid/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)

Reason for choosing Givebutter

We came for the cost effectiveness and stayed for the ease of use. The adorable logo and punny communication were added bonuses.

Review Source

Response from Givebutter

May 17, 2023

Thank you so much for the feedback, Jenny! We love hearing that using Givebutter has been so easy to use and has increased your giving!

KR

Kristina R.  
Volunteer Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Total System Failure - We lost money thanks to GiveButter!"

May 8, 2023

1.0

As a small nonprofit struggling to stay on our feet, we lost hundreds of dollars in potential donations--along with experiencing deep embarrassment at our event--due to GiveButter's admitted mobile platform glitch where our guests were not able to bid live at our event. We had a $725 piece of artwork that went for $250 due to the inability of people at our event to bid live. A river rafting package valued at $265 ended up going for only half of its value. The organizations that generously donated these items were appalled, and we were deeply embarrassed. Generally, the idea with a silent auction is that people are able to give, not get a deal. What could I tell them except that GiveButter screwed up.On top of that, I can't tell you how much time I have spent scrambling to recover with our guests and donors during a time when I should have been focused on thanking folks for their generosity. Getting your "service fee" fee returned with an additional $69 is sad compensation. We are an extremely small nonprofit organization doing all we can to keep on our feet and keep our organization afloat. This silent auction was vital for our survival, and GiveButter flat out screwed us.

Pros

Not much. Set-up is not intuitive, and as a non-profit, there was a long and convoluted process to get connected with Stripe.

Cons

Our small nonprofit organization held a long-awaited silent auction using GiveButter's Auction campaign set up. Everything leading up to the event worked as expected, however, when our patrons accessed GiveButter live during the event, a back-end glitch prevented ANY bidding. Given that it was a Saturday evening, there was NO ability to reach a support person to rectify the situation live, so we ended up losing hundreds of dollars. This event was attended in person by more than 100 donors and not a single guest was able to place a bid because of this account loop malfunction. Come Monday, GiveButter admitted that the issue was a back-end glitch on their part and offered to repay our service fee plus an additional "donation" of $69.

Review Source

JT

Joel T.  
PTA President  
Education Management  
Used the software for: Less than 6 months

### "Great solution for a PTA"

December 12, 2023

5.0

It's been great. Great support. Great to use. Adopting it as our tool has elevated our fundraising efforts.

Pros

Site is easy to set up and customize. It is easy to share out. And it is easy for donors to use.

Cons

Would like to be able to customize fee settings more - choose to cover some fees and request donors cover others. Auction needs more functionality. One specific thing is the ability to print item sheets with description and picture. We cannot make an easily seeable and exportable note on transactions. Cannot make customizable fields for internal use only.

Alternatives considered

[Handbid](https://www.capterra.com/p/134456/Handbid/)[Zeffy](https://www.capterra.com/p/220131/Zeffy/)[Givelify](https://www.capterra.com/p/137015/Givelify/)[Donately](https://www.capterra.com/p/154495/Donately/)[RallyUp](https://www.capterra.com/p/182398/RallyUp/)

Reason for choosing Givebutter

Ease of use, customization ability, and fee structure. We may use RallyUp for auction or another provider due to lack of needed functionality.

Review Source

Response from Givebutter

January 3, 2024

Thanks for your review! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process.

WB

Wendy B.  
Founder  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "I've been fearful of doing a fundraiser for over 15 years--- WIth Givebutter that fear is GONE"

May 9, 2023

5.0

LOVE LOVE LOVE the "Give" behind the givebutter name- they give on all teh levels and I am so excited to do our next fundraiser this fall! Thank you for what you have created!

Pros

Everything from clarity in knowing what to do and when to do it was clearly explained and understandable. By me. When I sent the sign on links over to the team members, they got it in a jiffy. Our donors all understood and engaged quickly. It was seamless.

Cons

Not sure if it was on us or GB, but we struggled with running the "live" part (tech) and having practiced it prior to the physical event we thought it was "done", but of course when you get to actual venue that's when the "hiccups" show UP. We figured it out 25 min in, so it all worked out.

Reason for choosing Givebutter

Reason listed above

Review Source

Response from Givebutter

May 18, 2023

Wow, Wendy, thank you so much for buttering us up! We're so glad you're part of the Givebutter fam and that you conquered your fear of fundraising!

JR

Jesseca R.  
Director of Operations & Development  
Fund-Raising  
Used the software for: Less than 6 months

### "Great for a free platform"

May 19, 2023

4.0

Pros

It is great that Givebutter is free. It is a good option for an individual or a new nonprofit looking to receive monetary donations. Our board loved it because they can customize their fundraising page with a photo and story.

Cons

The event functionality is limited for an in-person event. We ended up having to purchase another fundraising event software platform to meet all of our needs for an in-person event. It worked out well because we still wanted to get donations specifically for the gala but we didn't want to sell tickets on the same platform because it was an invite-only event.

Alternatives considered

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[OneCause](https://www.capterra.com/p/145329/Fundraising-Software/)[ClickBid](https://www.capterra.com/p/144446/ClickBid/)

Reason for choosing Givebutter

We chose OneCause in conjuction with Givebutter because OneCause was more robust for in-person events. But we use Neon as our donor CRM and it isn't as user-friendly for donors or staff and it looks very dated.

Review Source

Response from Givebutter

May 26, 2023

Thanks so much for sharing this, Jesseca! It's great to see how people are combining other resources with Givebutter to meet their specific needs.

JG

Jennifer G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "YES! Givebutter is AMAZING!"

January 22, 2024

5.0

10/10 would and have suggested to all my non-profit colleagues

Pros

The customer service is amazing, they have walked us through every step of set up and implementation, and answered every question from multiple staff, and work diligently to implement our suggestions.

Cons

There is a slight limit on how you can format newletters, not a deal break by any means.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reason for choosing Givebutter

their attention to details that non-profits need, their reasonable pricing structure.

Switched from

[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Network for Good had zero customer support and keep increasing their fees, the switch to Bonterra confused everything

Review Source

Response from Givebutter

February 12, 2024

Thanks for your kind review! We're so glad you're a part of the Givebutter fam.

VR

Verified Reviewer  
Board Member  
Libraries  
Used the software for: 1-2 years

### "GiveButter makes fundraising for non-profits easy and user-friendly"

February 24, 2021

4.0

The group I am a part of doesn't have a lot of tech-savvy members. being able to use an intuitive platform like GiveButter makes it feasible and easy for us to fundraise at all types of events. QR codes, campaign URLs, and text-do-donate have all changed who we can reach and how.

Pros

GiveButter campaigns are so easy to set up; they let you duplicate a previous campaign and amend as necessary. It's intuitive and you can always view what your campaign looks like at any step of the way.

Cons

Some of the user interface seems busy and it's not always clear which areas of the page I should be giving attention to. But I do always figure it out in the end, and by looking at everything I find out more about GiveButter's functionality.

Switched from

[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Eventbrite was expensive, didn't have a lot of licenses, and didn't feel personal. We like that GiveButter gives us the attention we need when setting up new campaigns and that it works with non-profits.

Review Source

Response from Givebutter

March 3, 2021

Thanks so much for taking the time to write us a review! We love hearing that your entire team finds Givebutter intuitive to use. Our team is always here to guide you when you're unsure what to do next, and we love to collect feedback about the Givebutter interface. Chat with us anytime!

DC

Darren C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Givebutter is a great tool for small nonprofits"

January 22, 2024

5.0

Pros

Givebutter is user-friendly, intuitive, and has many features that make it a perfect CRM/donation platform for a small nonprofit organization with limited development capacity.

Cons

Wish there was better integration with QuickBooks online to create unique sales receipts that can be reconciled with Stripe deposits.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Review Source

Response from Givebutter

February 12, 2024

Thanks for buttering us up! Glad to hear Givebutter is making fundraising easier for your organization. 

JB

Jada B.  
Marketing and Communications Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "So Happy We Didn't Fall for Sales Tactics for a More Expensiv ePlatform"

November 9, 2023

5.0

Pros

It's free! But it's also obvious that there's a team dedicated to improving the platform. Givebutter rolls out frequent updates and they have a responsive customer success team to help troubleshoot.

Cons

It's still a bit limiting as a Donor CRM. We love that we can send emails through Givebutter but the email product isn't as extensive as a platform like Mailchimp's.

Alternatives considered

[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)

Reason for choosing Givebutter

Classy's sales team was pushy and unhelpful. They also couldn't provide us with valid reasons as to why we'd sign up for a restricting contract with them over a free platform.

Review Source

Response from Givebutter

November 14, 2023

Thanks so much for your kind review! We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process. Thanks so much for being part of the Givebutter fam!

AB

Alexa B.  
VP of Fundraising  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "PTA family giving campaign"

September 21, 2023

5.0

Collecting and tracking donations has never been easier. I love the community of giving it has created.

Pros

Ease of donating and tracking donations!

Cons

Reports are confusing + emailing donors

Reason for choosing Givebutter

We loved the double the donation plug ins

Review Source

Response from Givebutter

September 23, 2023

Thanks for sharing this review, Alexa!

MM

Melanie M.  
CEO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Givebutter Review"

May 4, 2023

5.0

Overall, I feel like Givebutter is one of the best options out there.

Pros

Givebutter is a great platform especially for small non profits that do not have the resources for fundraising.

Cons

The % of the fees charged to each donation has been our donors biggest complaints.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)

Reason for choosing Givebutter

Fees attached with Paypal we could not afford to incur those costs as a nonprofit

Review Source

Response from Givebutter

May 17, 2023

Thanks for this feedback, Melanie! Donors are always welcome to set the tip amount to zero in the checkout screen. Just having that option on makes Givebutter free for you to use, even if no one ever leaves us a tip! Here's some additional information about how tips and fees work. https://help.givebutter.com/en/articles/4117457-tips-fees-and-our-commitment-to-100-transparency

AB

Allyson B.  
Treasurer, Board of Directors  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great for new nonprofit!"

February 13, 2024

5.0

We are very pleased with Givebutter so far! Their customer service and learning tools are incredible.

Pros

The ability to streamline our online giving and have the option for donors to cover the fees has been incredible. Additionally, being able to sell tickets for events and have a CRM is great. We're just getting started!

Cons

We've received feedback from donors that it's not clear that it's optional for them to cover the fee, so at first glance it looks like it's going to cost them a lot more to pay via credit card.

Review Source

Response from Givebutter

February 14, 2024

Thanks for your kind review! We're glad to hear Givebutter is making fundraising easier for your organization.

SM

Shannon M.  
Board Secretary  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent Experience"

September 21, 2023

5.0

Givebutter allowed us to put our silent auction online with easy links and management.

Pros

The site was easy to set up, products were easy to add and there were plenty of options on how to customize the posting

Cons

There was no spot for a custom item # to better tag products. And there was no way to sort the items once loaded so to find an item I had to scroll through 4 pages of products.Also would be nice to be able to post an item without it being "for sale" to help promote our live auction products.

Review Source

Response from Givebutter

September 23, 2023

Thanks for sharing this, Shannon. We have some upgrades planned for Q4 that should address some of your concerns. We're always working to improve Givebutter and feedback from changemakers like you is the most important part of that process.

JF

Jenifer F.  
Director of Advancement  
Arts and Crafts  
Used the software for: 6-12 months

### "GiveButter is the perfect solution for Non-profit fundraising pages"

October 17, 2023

5.0

Givebutter allows our organization to design great looking donation pages that communicate exactly what we want AND it talks to our CRM, Bloomerang, to make sure those donations and donors are tracked properly.

Pros

It's free and a great product! The fundraising campaign pages look great, support different types of media and allow you to customize the language and updates to fit the needs of your organization.

Cons

There are some quirks to givebutter, but nothing that makes me want to look elsewhere for a different solution. When tracking donations on the thermometer feature, the page says it tracks # of donors, but it really tracks # of transactions. It's a small hiccup, but it is slightly inaccurate. I reached out to their customer service team who was really helpful and investigated it for me. They said they would not the discrepancy in language and try to make improvements in the future.

Review Source

Response from Givebutter

October 23, 2023

Thanks for buttering us up! We're so glad you're part of the Givebutter fam and that you're enjoying the customization!

CP

Carrie P.  
Retired  
Events Services  
Used the software for: Less than 6 months

### "Simply solution for family benefit"

May 12, 2023

5.0

We needed a way to solicit donations online and with various payment options.

Pros

Givebutter provided me a simple solution to create a campaign and solicit online donations for a family in need. The interface was easy to use. We were up and running in less than an hour. I was able to quickly make changes along the way as new donations became available. It was also great to assign other individuals access to run reports and track donations. Payouts were simple and quick.

Cons

I wish I could have uploaded pictures of donation items directly into the interface rather than having to upload to a server and referencing them via .html. I think that there should be a better way to manage.

Alternatives considered

[GiveSmart](https://www.capterra.com/p/130794/GiveSmart/)[GoFundMe](https://www.capterra.com/p/158457/CrowdRise/)

Reason for choosing Givebutter

Interface was simple. Price was competitive.

Review Source

Response from Givebutter

May 19, 2023

Thanks for sharing this, Carrie! I'll pass that feedback along about uploading photos directly for tickets/donation items. Glad to hear you were able to help someone in need and that Givebutter made that easy to do.

HH

Heather H.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good site for Not for Profits"

April 15, 2024

4.0

Pros

Giverbutter was fairly easy to use. We liked the feature that we received one payment into our account instead of trying to figure out all of the payments. This made it much easier for the auction. Having our auction online allowed guests not attending our event to participate which helped the participation numbers.

Cons

The fees that were associated with the website were kind of high. Also some of the capabilities with the auction were disappointing. You could not make changes to all of the items at the same time and had to go in and make them to each item individually.

Review Source

Response from Givebutter

April 23, 2024

Thanks for sharing your experience! Your feedback is invaluable as we work to improve. Thanks for being part of our family.

HL

Hannah L.  
Communications & Development Manager  
Mental Health Care  
Used the software for: Less than 6 months

### "Best customer service I've ever experienced! "

September 26, 2023

5.0

Pros

Givebutter makes the donation experience for both the donor and our development team super streamlined, and the "Engage" tools (emailing and texting donors and audiences) are very easy to use and learn. The customer service is also spectacular!!! \[sensitive content hidden\] has been so wonderful, supportive, and personal.

Cons

I wish the communication with donors was a little more robust and could integrate more seamlessly with Canva. I wish I could customize some of the website integrations a little more, like have more options about where I can put the buttons and pop-up windows on the page.

Reason for choosing Givebutter

Price and customer service was excellent in the research and implementation phases!

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Neon One was a technical nightmare. Perhaps we just didn't need the level of complexity its features offered, but even creating a form took me, a tech-savy millenial, hours to figure out and gave me trouble to replicate the process in a sustainable way. Their customer service was also impersonal and lacked consistency.

Review Source

Response from Givebutter

October 19, 2023

Thank you so much for this glowing review! We're working to add buttons to the email format, so keep your eyes open for that!

NS

Najela S.  
Marketing and Design  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy like butter - Givebutter works "

April 15, 2024

5.0

Pros

The ease of implementation and visual options.

Cons

The red tape to connect backend credit card Stripe processing

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

Reason for choosing Givebutter

Ease of implementation Visual Interface and Trust in donors that we experience

Review Source

Response from Givebutter

April 23, 2024

Such a lovely feedback, thank you! Your feedback helps us improve. Keep making the world a better place with your fundraising efforts!

SM

Sydnie M.  
Artistic and Executive Director  
Performing Arts  
Used the software for: Less than 6 months

### "Easy to use platform for fundraising!"

December 20, 2023

5.0

We will definitely keep Givebutter in mind for future fundraising campaigns.

Pros

We did a lot of research before setting up a Givebutter platform and we appreciated that Givebutter is 1) free to use 2) has a silent auction feature that does not cost extra and 3) has great customer service. The campaign page is well designed - love the campaign updates where donors can leave notes and attach gifs! So far we have not had any trouble with payment processing so our people are happy.

Cons

My organization is fiscally sponsored by a nonprofit organization so we had to set up a beneficiary relationship so that our fiscal sponsor receives the funds raised on our behalf. This process was more time consuming and gave us more administrative labor to set up the campaign.

Reason for choosing Givebutter

Givebutter is free to set up whereas Network for Good cost $500 to set up a campaign. This was very important to us.

Review Source

Response from Givebutter

January 3, 2024

Thank you so much for this feedback! We're glad you were able to get your beneficiary connection set up, but our apologies for any inconvenience – we're currently working to add fiscally-sponsored verification in the near future. Keep making the world a butter place!

AH

Avrey H.  
Founder/President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The next best thing to sliced bread!"

July 20, 2023

5.0

I think it's a great experience. Thank you.

Pros

We love Givebutter! It is an easy way to track your donations, as well as process any tickets for events. I like that you can separate your fundraising into different categories. It has been a great option for us as a non-profit organization.

Cons

I think the payment method could be shorter and more simplified.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Givebutter

We liked how you can track the money, as well as the Auction items (eventually).

Review Source

Response from Givebutter

August 2, 2023

Thanks for buttering us up, Avrey! We're working to consolidate the donation flow, so keep your eyes out for that upgrade in Q4 of 2023!

VR

Verified Reviewer  
Board Member  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "New Givebutter Fan!"

November 13, 2023

5.0

Overall, a VERY positive experience considering we didn't have to sign any contracts or pay to set this up. Super happy with the user experience so far.

Pros

So far, we are really loving using GiveButter for a challenge campaign fundraiser. We love the ability to have two teams competing against each other, with sub teams below them. We find the ease of donating to be a huge plus and it was super easy to set up, plug and play!

Cons

There really hasn't been anything we have not liked, yet.

Review Source

Response from Givebutter

November 27, 2023

Thanks so much for these kind words! We're so glad you're a part of the Givebutter fam.

JH

Joan H.  
Marketing  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Givebutter is a LIFESAVER!"

December 12, 2023

5.0

AMAZING!! Would recommend Givebutter to anyone looking for a great fundraising platform.

Pros

Givebutter is easy to use and user friendly with intuitive options.

Cons

Was hoping for more options with the email and texting section.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

No options to use and was only a payment collection vehicle.

Review Source

Response from Givebutter

January 3, 2024

Thanks for your kind review! We're always working on new features to make fundraising easier for your organization, and we're delighted to be your fundraising partner.

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