# Lightfolio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Lightfolio the right Photography Studio solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172057/Lightfolio/reviews

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Lightfolio

4.4 (35)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Lightfolio

Ease of use

4.5

Customer Service

4.1

## Pros and Cons in Reviews

SC

Stephanie C

OwnerPhotography, 2 - 10 employeesUsed the software for: More than 2 years.

“I had billing discrepancies and when I inquired they shut my account down and told me after the fact, instead of discussing solutions or offering any customer service whatsoever.“

October 20, 2024

SC

Stephanie C

OwnerPhotography, 2 - 10 employeesUsed the software for: More than 2 years.

“Horrific customer service, no solutions to IT issues, no sales reps or account managers at the company ..“

October 20, 2024

## Showing most helpful reviews

Showing 1-25 of 35 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

James C.  
Marketing and Sales  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great way to share your gallery"

June 15, 2022

5.0

Great tool, it made direct communication with our customers much easier, showing all our galleries at once

Pros

Tool that has the facility to store the gallery. Once uploaded, access is guaranteed to all users very easily and conveniently. The possibility of customizing more personalized solutions for potential customers.

Cons

Some delay to catalog certain photos. I had problems at the beginning with my browser, after I used another one, it works normally.

Review Source

Michelle R.  
Programmer  
Information Technology and Services  
Used the software for: 1-2 years

### "Weekly usage for photography and storing photos "

August 13, 2019

5.0

I say this is a decent product. The pricing isn’t bad either. Storage space is good as well.

Pros

Our church photography and production teams both use this weekly. I like that media is stored easily and accessible to everyone in the cloud. Photographers can snap their shots, and then we can pull photos , add graphics, implement into their software to create slides or whatever is needed

Cons

I dislike that it doesn’t always allow us to create folders inside folders to better categorize things. When you have thousands of photos , it is kind of important to offer more customization.

Review Source

SC

Stephanie C.  
Owner  
Photography  
Used the software for: 2+ years

### "Do not recommend "

October 20, 2024

1.0

Not good. Not a good platform for established legitimate businesses that need CRM solutions, there is nobody on their end to truly help with anything.

Pros

It stores photos for clients to download, very standard like every other gallery software.

Cons

Horrific customer service, no solutions to IT issues, no sales reps or account managers at the company .. the packages are confusing for buyers & they don’t seem like a legit company, even when you look them up. I had billing discrepancies and when I inquired they shut my account down and told me after the fact, instead of discussing solutions or offering any customer service whatsoever. They are also unverified with google which raises major red flags as google only verified legitimate businesses.

Review Source

Adolfo O.  
IT support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Photo organizing Made Easy"

February 18, 2023

5.0

There's a lot of software out there to organize and share photos, but Lightfolio combines a lot of functionalities that I like. Easy to use and the possibility to expansion with several plans

Pros

Very professional, a lot of functionalities, selling online, very nice looking interface

Cons

At first it can seem a bit intimidating, but when you use it for a couple of days, you know how to use it and it definitely makes your life easier.

Review Source

Wasiullah W.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Lightfolio: The best photo management software"

January 11, 2022

4.0

Overall I love using Lightfolio as it is my go to tool for photo management.

Pros

I really like Lightfolio because it is a cloud based application and it is a great software for managing your photos.

Cons

There is nothing I don't like about Lightfolio as it is an amazing software.

Review Source

KQ

Kelly Q.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Great Product, Terrible Support"

October 16, 2024

3.0

Love the product. Support is horrible. Very easy to create and modify web site and galleries. Love mini-session, worked great for my mini-session. Support is awful, though.

Pros

Excellent interface. Web site and galleries easy to create and modify.

Cons

My business card was not accepted. Checked with bank, everthing was OK, should have worked. Used it elsewhere, refused by Lightfolio. Contacted them, finally got a response, was "it should have worked, must be the bank". No help. When asking for support on the chat, if I ever get a response, it's at least half an hour. Most of the time I get no response. Sent many email messages, never got a response. Support is terrible.

Alternatives considered

[Pixpa](https://www.capterra.com/p/152263/Pixpa/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[Pixieset](https://www.capterra.com/p/207189/Pixieset/)

Reason for choosing Lightfolio

Lightfolio much easier to use. Others confusing.

Review Source

Muhammad Ahsan S.  
System Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "My Personal Gallery "

November 11, 2021

4.0

Overall great experience with great service provided by service provided.

Pros

When my brother got married, I heard about this site from a photographer who said that I will share wedding photographs using this site. The reason is the resolution of images will not burst. I have explored this site and realized it is a great service provided by service providers.

Cons

The only cons of this site are its prices, when you have a free account your storage limit is too low to store your data. The maximum limit to store data is 1GB otherwise you need to buy a package for a massive amount of storage to store your personal data.

Review Source

Collin S.  
Post Producer  
Marketing and Advertising  
Used the software for: 6-12 months

### "I like Lightfolio"

October 14, 2021

5.0

Pros

Lightfolio is easy to use. With its beautiful preset themes it has an outstanding layout

Cons

no cons. its just the best photo portfolio tool on the market

Review Source

Chris P.  
Network Planner  
Telecommunications  
Used the software for: Less than 6 months

### "Heaps of storage, great for the budding photographer"

February 1, 2020

4.0

Overall experience has been really useful, i've been using Lightfolio to promote a friend's up and coming tattoo studio and the design and gallery tools have been a great help. Layout looks professional and the monthly subscription seems to be paying for itself with the added revenue it has generated by having a much more modern site

Pros

Personally I think the software just clicked with me. I found the layout easy to navigate and fairly intuitive to work my way through

Cons

Cheaper packages retaining Lightfolio branding and commission - ends up better value to take the $10 package and would probably be better not offering so many options when considering value?

Review Source

Nishant Kumar S.  
Associate Product Manager  
Computer Software  
Used the software for: Less than 6 months

### "Good solution for storing photos and photography"

May 30, 2021

4.0

The user interface is very intuitive and easy. Initial user onboarding is also smooth. I like the pricing which is not very high for the amount of data volume that it provides. The biggest value from this app is the better quality of Photos

Pros

Good layout Easy Onboarding Good Pricing Cloud Solution Great collection of templates

Cons

I would like to consume it totally free but that's just my expectation However it is a cloud-only product. Ideally, i would have liked to have an application as well.

Review Source

Sandro Roberto L.  
Assistente Administrativo  
Civic & Social Organization  
Used the software for: 6-12 months

### "Ligthfolio é a ferramenta ideal para melhoria e tratamento das suas fotos"

May 4, 2021

5.0

Pros

Amplas possibilidades de exibição e armazenamento de fotos, tratamento deixando o material ainda mais atrativo e bonito. Possibilidade criação de galerias de fotos das mais diversas modalidades, miniaturas que fazem com que o visitante do catálogo tenha uma ideia muito próximo de como é a foto real. Temos utilizado o Ligthtfolio para divulgação das nossas atuações, principalmente dos espetáculos que apresentamos no nosso teatro, o que faz com que muitos dos nossos parceiros se interessem ainda mais pelo nosso trabalho. Como estamos na pandemia estamos utilizando fotos trabalhadas dos espetáculos anteriores, buscando verbas para manter o nosso teatro que no momento está sem utilização por conta do tempo que estamos vivenciando. O Lightfolio tem sido nosso grande aliado nessa busca por dias melhores para nós

Cons

Só percebemos numa demora para catalogar as fotos inicialmente

Review Source

sO

shrif O.  
accountant  
Accounting  
Used the software for: I used a free trial

### "This software is totaly amazing"

May 13, 2021

4.0

it helps me with my daily work its easy it install and easy to use

Pros

what i most like in this software that it is so easy to use , its flexible and so good

Cons

there was a tiny problem that when u open up pc its just lagging little bit but i guess with a good ram it gonna be good

Alternatives considered

[Darkroom](https://www.capterra.com/p/133835/Darkroom/)

Reason for choosing Lightfolio

its easy to use and got many features

Review Source

AD

Aleksandra D.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Payment without upgrade"

January 25, 2025

1.0

I was enjoying lightfolio for free and I was working on my website. I wanted to make it more professional so I paid $14 for a website and nothing happened. They took the money and doesn’t upgrade my plan. I already sent emails and messages but nobody answered. Lightfolio is scam! Even the chat or the help section doesn’t work! I spent so many hours editing my website and I wanted to make it work better, but no! They are cheaters!

Pros

Easy to use Have everything a photographer needs

Cons

I payed for the website and I didn’t get the plan

Review Source

JS

Joan S.  
Director  
Photography  
Used the software for: 6-12 months

### "Funcionalidad "

September 14, 2020

5.0

Mi experiencia con Lightfolio ha sido muy agradable ya que ha facilitado mucho el envío de archivos fotográficos con los clientes.

Pros

Es un software muy intuitivo y fácil de usar con una gran variedad de opciones y sin necesidad de tener conocimientos avanzados.

Cons

Lo que menos me ha gustado pero no es un inconveniente es que no esta traducido al castellano, por lo demás todo perfecto.

Switched from

[Arcadina](https://www.capterra.com/p/186189/Arcadina/)

Porque al utilizar la prueba gratuita pude ver como por un precio menor podíamos obtener mejores resultados y mas opciones.

Review Source

FD

Fahad D.  
App Developer  
Consumer Services  
Used the software for: I used a free trial

### "Best tool for Workflow management"

March 24, 2023

5.0

Really great

Pros

Light folio is an extremely good tool for our team for reporting and analysis, and the workflow management that it provides is top class

Cons

Little cluttered and difficult to use with other softwares

Review Source

VR

Verified Reviewer  
Freelance Photographer  
Graphic Design  
Used the software for: Less than 6 months

### "Lightfolio has made publishing and managing my portfolios online very easy"

March 10, 2020

5.0

The tool helps me to streamline my online content and curate my portfolio to help showcase my work.

Pros

As a professional part-time photographer with multiple shoots per week, I need to upload, edit and manage huge numbers of photos. This tool allows me to automate much of the online sales and downloads part. I no longer need to email or upload items to file-sharing websites for my clients.

Cons

The interface is simple and beautiful, but I think the tool could be improved by adding print via cloud integrations.

Review Source

RV

Ronald V.  
programming  
Internet  
Used the software for: 6-12 months

### "easy to use"

February 17, 2020

5.0

very easy to use and user friendly

Pros

very easy to learn and understand. straight forward program

Cons

nothing at all, i like everything about this program

Review Source

VR

Verified Reviewer  
UX Researcher  
Telecommunications  
Used the software for: I used a free trial

### "Lightfolio Review: Is it worth your time?"

February 1, 2020

4.0

I was looking for a quick and easy solution for my brother and with Lightfolio we found it. Plus we ended up paying way less than what I had in mind because it caters to what he is, an upcoming photographer that's just starting out. 100% recommend it.

Pros

First of all that is free for starting photographers is just amazing. I was helping my brother out (he's a beginner photographer) finding a software that would help him not only have an online presence but also that would serve as a portfolio. Lightfolio did that and much more, allowing him to publish his own logo, while also providing him with a very simple way to sell his pictures.

Cons

Being a free try out forever software there wasn't much to dislike. For just 5$ the commission fee went down to only 5%, which is great. I would love more thumbnails options. Although 8 is plenty.

Review Source

Muhammad M.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Lightfolio photo Manager"

February 28, 2022

5.0

There is nothing I don't like about Lightfolio as it is amazing software and will strongly recommend it to other people.

Pros

I found Lightfolio a user friendly tool. we can easly manager all our photos and even can share it with the clients.

Cons

lightfolio is the best tool that i have used and i cannot find anything bad about this tool.

Review Source

AP

Alex P.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Beautiful, professional client galleries for small studios"

January 11, 2020

5.0

Excellent solution for a small studio/individual. Plenty of storage for a great price, elevates professionalism of photo delivery.

Pros

Gallery templates are wonderful. I love the many different pricing tier options - many similar products cater to larger volume studios, Lightfolio offers affordable options for smaller studios and individuals.

Cons

Nothing - Lightfolio is easy to set up and use and offers a great solution for proofing, sales, and digital delivery for photographers.

Review Source

SW

Shannon W.  
Consultant  
Renewables & Environment  
Used the software for: 2+ years

### "Beautiful photo galleries in minutes!"

February 7, 2020

5.0

Overall I am happy with LightFolio, it has met all my needs for displaying photos in a professional and hip design interface.

Pros

It's so easy to use and the results are very professional looking. I love being able to create a portfolio or gallery so quickly. My photos look amazing and very "neat" in terms of presentation.

Cons

It took me a little while to figure out how to create a photo gallery quickly. But I've been getting better the more I use it. I'd say that a tutorial may be helpful on first use, maybe?

Review Source

PM

Pranjal M.  
Business Development Associate  
Financial Services  
Used the software for: Less than 6 months

### "Efficient client portfolio management tool"

June 1, 2023

4.0

Pros

I got to know about this product during one of the events we conducted, and the event manager offered us the pictures through this platform which was a good decision as it helped in enhancing efficiency and the resolution of pictures were consistent as well.

Cons

Pricing is a challenge as it offers quite limited storage space in the free version and premium prices are on the higher side comparatively.

Review Source

VR

Verified Reviewer  
Photographer  
Online Media  
Used the software for: 6-12 months

### "Beautiful easy online galleries for photographers"

February 10, 2020

4.0

Pros

The software is very easy to use, has great gallery templates. It also comes at affordable prices. Being able to create seperate albums for clients is great!

Cons

I don't have any issues with the software yet!

Review Source

Pedro Igor S.  
Administrative assistant  
Food Production  
Used the software for: I used a free trial

### "Lightfolio :: Easy photo organizer"

August 27, 2020

5.0

Pros

Lightfolio is an easy photo organizer. It has a free version that holds up to 200 images and up to 1gb. Free online sharing.

Cons

It is only available on the website. It should be available on other platforms.

Review Source

EN

Erica N.  
Ceo Busygates  
Marketing and Advertising  
Used the software for: 6-12 months

### "Lightfolio is easy to use"

April 2, 2020

5.0

Pros

It makes selling your images a breeze. My customers are satisfied and that translates into higher productivity and revenue for me

Cons

I have not come across any such thing.It's been delivering so far

Review Source

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