---
title: "Meevo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Meevo Software - reviews, pricing plans, popular comparisons to other Spa products and more."
source_url: "https://www.capterra.com/p/172058/Meevo-2/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 Meevo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Meevo

## What is Meevo?

From appointment scheduling to online booking, self-pay, membership management, and more, Meevo spa software takes the struggle out of managing your spa, so you can stay focused on your clients. Add-on service prompts, robust reporting, and automated email marketing and social media campaigns enable your spa to keep your appointments filled and reach new heights. Save time, boost revenue, and simplify your day-to-day operations with Meevo.

## What is Meevo used for?

[Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Recognitions

Shortlist

Best ease of use

Overall rating

Based on 296 user reviews

Reviews sentiment

Positive

85%

Neutral

7%

Negative

7%

Pros & cons

Responsive and supportive customer service

Comprehensive and accessible training resources

Limited and confusing reporting tools

Recurring technical glitches and instability

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Appointment Scheduling / 2026
-   Medical Spa / 2026
-   Salon / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Appointment Scheduling / 2025
-   Massage Therapy / 2025
-   Medical Spa / 2025
-   Retail POS System / 2025
-   Salon / 2025
-   Spa / 2025

Our "Best of" badge program showcases products with the highest ratings...

## Meevo alternatives

Highest Rated

[4.9 (355)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$130.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (3,690)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$24.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/172058/Meevo-2/alternatives/)

## FAQs about Meevo

Overview

### What problems does Meevo solve?

Meevo solves scheduling bottlenecks and fragmented salon operations by combining online booking, waitlists, appointment reminders, client histories, checkout, inventory, and reporting in one cloud-based system. Salon and spa owners, front-desk teams, stylists, and multi-location managers benefit from remote access, clearer client records, coordinated bookings, and visibility into sales, goals, and daily performance.

Answer based on 145 reviews

Overview

### Which roles and teams benefit most from Meevo?

Meevo is most used by salon and spa owners, general managers, and directors who oversee appointments, staff performance, revenue, and business operations. Front-desk teams and salon coordinators manage booking and client check-in, while stylists and cosmetology professionals review schedules, client records, and service details.

Answer based on 296 reviews

Overview

### What company size and industries is Meevo built for?

Meevo is built primarily for small salon, spa, and beauty businesses, which represent 97% of reviewers, especially in Health, Wellness and Fitness (27%). It also serves Consumer Services and Cosmetics organizations, each representing 21% of reviewers, including salon owners, med spas, beauty bars, massage studios, schools, franchises, and multi-location operators.

Answer based on 296 reviews

Features and Usability

### What are the key features of Meevo?

Meevo includes appointment scheduling and calendar management for booking, moving, and tracking appointments, plus online booking and confirmations/reminders for client self-service and notifications. It also provides client database and client management records, point of sale processing, and inventory management for salons and spas. Meevo also covers HIPAA compliance.

Answer based on 69 reviews

Integrations

### Which third-party tools and platforms does Meevo integrate with?

Meevo integrates with Emma by Marigold and Textel for email marketing and client messaging. Its catalog also includes Demandforce, JTECH Table Management, QuickBooks Online Advanced, TouchMD, Vish, and Wisely by ADP, supporting functions such as customer communication, accounting, table management, and workforce administration.

Answer based on 23 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Meevo?

Meevo offers in-person and live online training, webinars, documentation, and videos. Reviewers report that front-desk staff, new hires, and nontechnical users usually learn daily tasks quickly, supported by walkthroughs and short tutorials. Administrators configuring reports, payroll, inventory, permissions, or complex customizations may need more hands-on practice and one-to-one guidance.

Answer based on 92 reviews

Getting Started and Support

### What customer support options does Meevo offer, and how do users rate the experience?

Meevo offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users frequently describe staff as friendly, knowledgeable, and quick to resolve issues, with helpful training resources. However, some report long holds, inconsistent expertise, delayed ticket follow-up, and frustrating onboarding.

Answer based on 112 reviews

Security

### How does Meevo handle data security and access control?

Meevo uses granular security roles to limit staff access to information and system areas based on job responsibilities. Administrators can hide menus and features, assign role-specific permissions, and apply stricter offsite access restrictions. Reviewers value this control, though initial configuration can be confusing, and some report hidden features do not always apply correctly.

Answer based on 38 reviews

Ease of use

### How easy is Meevo to use for daily salon and spa tasks?

Meevo makes everyday salon and spa tasks approachable with tabbed navigation, training walkthroughs, and role-based screens. Many small business teams find scheduling, client records, and mobile access easy to learn, while some users find deeper settings, packages, forms, and checkout workflows confusing or click-heavy without regular practice or support.

Answer based on 79 reviews

## Who uses Meevo?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and supportive customer service

88% positive reviews out of 97

Most reviewers indicate customer support is consistently responsive, knowledgeable, and provides timely solutions through multiple channels.

AMELIA H.

Owner, 2 - 10 employees.

"Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional."

Limited and confusing reporting tools

37% negative reviews out of 57

Some reviewers describe reports as lacking detail, difficult to customize, and challenging to locate or interpret.

Comprehensive and accessible training resources

90% positive reviews out of 80

Most reviewers describe training and learning curve as straightforward, with abundant tutorials, webinars, and helpful onboarding support.

Recurring technical glitches and instability

54% negative reviews out of 46

Some users report bugs and issues, including slow performance, glitches, and intermittent errors that disrupt daily tasks.

Betsy A.

Owner, 11 - 50 employees.

"It has a very confusing interface and at times will not work for guests using Safari as a browser."

Versatile and evolving feature set

88% positive reviews out of 32

Most users report features as extensive, regularly updated, and valuable for streamlining daily business operations.

## Features

AI summary

Based on 1,037 Spa reviews

Capterra data shows that buyers of spa software rank the following features as their top priorities:

-   **Appointment Management** (**70%** of reviewers rated this feature as critical)
-   **Calendar Management** (**60%**)
-   **Client Management** (**59%**)

Meevo supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Client Management**. Together, these capabilities help businesses schedule services accurately, keep staff calendars organized, and maintain complete client records, allowing teams to deliver smoother daily operations and more consistent customer service.

Appointment Management

4.8 (73)

73.97% of 73 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Client Management

4.8 (53)

60.38% of 53 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Confirmations/Reminders

4.5 (92)

71.74% of 92 reviewers that rated this feature as important or highly important

It gives you automated appointment reminders via text and email, saving staff time and reducing no-shows. Some reviewers find the customization options valuable and say clients appreciate reminders, though a few mention confusion with notification colors and message frequency.

Online Booking

4.4 (42)

54.76% of 42 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Point of Sale (POS)

4.9 (77)

66.23% of 77 reviewers that rated this feature as important or highly important

Accept and process customer payments for products or services using hardware and software

Appointment Scheduling

4.8 (86)

69.77% of 86 reviewers that rated this feature as important or highly important

With this capability, you can efficiently manage bookings both online and by phone. Reviewers appreciate the intuitive interface, customizable options, and ease of training staff. They say it keeps their business organized and running smoothly, though some mention double-booking could be improved.

Meevo 108 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: With this capability, you can efficiently manage bookings both online and by phone. Reviewers appreciate the intuitive interface, customizable options, and ease of training staff. They say it keeps their business organized and running smoothly, though some mention double-booking could be improved.
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Before & After Pictures: Before and after photos of procedure(s)
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booth Rental Management: Offer to rent a booth to freelance professionals
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Client Database: Meevo offers a thorough client database that stores detailed information, including service history and photos. Users think it’s easy to access and update client records, which helps with marketing and guest service, though some mention issues with duplicate accounts and data transfers.
- Client Management: Manage contact details and communication with clients
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Confirmations/Reminders: It gives you automated appointment reminders via text and email, saving staff time and reducing no-shows. Some reviewers find the customization options valuable and say clients appreciate reminders, though a few mention confusion with notification colors and message frequency.
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Mobile App: Platform for customers to directly manage their appointments and profile
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Event Scheduling: Plan an event's time and location
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- For Medical Spas: Designed for medical spas
- For Retail: For Retail Stores
- For Salons and Spas: Specific for use in spas and salons
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Replenishment: Track stock count levels to manage product reordering
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Payments: Accept and process online payment transactions
- Online Store: Website through which businesses can sell goods or services over the internet
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Product Catalog: Present a catalog of inventory that customers can view
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Rescheduling: Manage the rescheduling of appointments
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Retail Management: Manage sales in retail stores
- Returns Management: Track and facilitate returns of products sold
- Returns Tracking: See what items have been returned
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Marketing: Send promotional campaigns or transactional messages via text messages
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Stock Management: Manage the buying, selling, and holding of stocks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Touch Screen: Interactivity between software and users by touching areas on the screen of display devices
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Wait List Management: Record, update and manage waiting lists
- Waitlist Status Tracking: Track the position in queue in real-time
- Website Integration: Seamlessly integrates with 3rd party websites

---

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We can help you find the software with the features you need.

Features

4.3 (296)

4.3

Based on 296 reviews

## Pricing

Value for money

4.4 (266)

[View pricing plan details](https://www.capterra.com/p/172058/Meevo-2/pricing/)

Salon & Spa: Lite

Contact vendor for details

It includes:

-   Appointment Scheduling
-   Staff Management
-   Client Management
-   Inventory Management
-   Text/Email Marketing
-   Secure Payment Processing
-   Online Booking

Salon & Spa: Essential

Contact vendor for details

It includes:

-   Online Presence Management
-   Real-Time Alerts
-   Advanced Client Management
-   Advanced Inventory Controls

Salon & Spa: Premier

Contact vendor for details

It includes:

-   Business Intelligence App
-   Advanced Online Presence Management
-   Custom Client Profiles & Digital Forms
-   MyMeevo Employee App
-   API Access Dynamic
-   Pricing Tools

Salon & Spa: Enterprise

Contact vendor for details

MeevoMD Med Spa: Lite

Contact vendor for details

It includes:

-   2,500 Email Contacts
-   2,500 Text Messages
-   250 Marketing SMS Credits
-   Unlimited Emails
-   Live Support 4 Hours of 1-on-1 Training

MeevoMD Med Spa: Essentials

Contact vendor for details

It includes:

-   5,000 Text Messages
-   5,000 Email Contacts
-   500 Marketing SMS Credits
-   6 Hours of 1-on-1 Training

Value for money

4.4 (266)

4.4

Based on 266 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Emma by Marigold](https://www.capterra.com/p/75428/Emma/)[

Vish](https://www.capterra.com/p/179327/Vish/)[

Wisely by ADP](https://www.capterra.com/p/10010994/Wisely-by-ADP/)[

JTECH Table Management](https://www.capterra.com/p/81422/JTECH-Table-Management/)[

Textel](https://www.capterra.com/p/230612/Textel/)[

TouchMD](https://www.capterra.com/p/10003086/TouchMD/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (282)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (282)

4.6

Based on 282 reviews

## User reviews

Overall rating

4.4

Based on 296 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(192)

4(61)

3(22)

2(12)

1(9)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Great software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

My overall experience with Meevo was great and educational with lots of important, important knowledge

Pros

What I liked most about Meevo was the structure of their day and classes. There’s a lot of good info

Cons

I did not like the length of the day could have been more days to spread it out we are old and tired

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

inventory director

Used the software for: 1-3 years

### "LOVE MEEVO!!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

October 1, 2026

overall, Meevo had been amazing and I’m excited to see what the future holds. Excited for the AI aspect

Pros

I love the functionality of Meevo and how user friendly it is! I also love all the reports that can be pulled and how much info Meevo provides

Cons

If i had to give one bit of feedback, it would be the small issues with multi shop salons/businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Salon manager

Used the software for: 3-5 years

### "Meevo Rocks"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 1, 2026

My overall experience with Meevo is great. I use millennium before this and have been using them both for a total of 26 years. It is definitely the easiest POS system for salons that I’ve seen.

Pros

Meevo is easy to use for everyone in the salon. Very user-friendly and quick responses to questions.

Cons

It requires too many steps and click sometimes to get to a simple answer. I don’t like change so I don’t love when they update things without letting you know.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Always growing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

October 1, 2026

Very good information good food and networking opportunities. Loved the roundtable breakouts great sharing.

Pros

Bonding with other like minded owners Who are experiencing the same challenges of owning a salon and spa

Cons

The keynotes could have been different from the venders. It also seemed to be Meevo is coming out with the same products the venders are selling.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Salon Owner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

Truly, the incredible supported the entire way perfect business partner. I love that they have partners that are the very best in their areas as well.

Pros

The fact that they continue to invite and educate clients with the latest information and the support system that they have in place is amazing

Cons

So much to learn, trying to break it down one problem at a time, then finding the proper report to help me with Solutions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Front Desk Manager

Used the software for: 3-5 years

### "Front Desk Manager "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

I love Meevo overall, but once we started using online booking, it’s been a game changer! The more updates and features that become available, the more I love it!

Pros

There’s so many features to choose from but it’s efficient and straight forward for front desk basics.

Cons

There’s some settings that seem to require “jumping through hoops”, so to speak. It can be complex to go through the security administration.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Receptionist

Used the software for: 1-3 years

### "Best Booking Program "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

October 1, 2026

My overall experience is essentially pretty smooth, as a receptionist. I’m able to find my way around and learn something new all the time !

Pros

I like most about Meevo how user friendly it is. I also love \[sensitive content hidden\]! She’s very helpful when front desk/stylists/techs have questions. I also love the different filters you can apply to the appt book, AND the convobar!

Cons

The thing I like the least about Meevo is when you book multiple services under the same name (for example 2 pedis) it won’t put them in separate chairs in the resource room, you have to remember to go in manually and separate the clients in the resource room.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jackie M.

Hiring

Used the software for: 3-5 years

### "MEEVO IS AMAZING "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 1, 2026

Amazing!!! The customer service is amazing and so easy to talk with customer care if you have any issues

Pros

So easy to use! User friendly. Online booking customer support is amazing easy to Navigate for staff and Clients

Cons

That you can't do a serving time, just a check in button. I would love to know how long my stylist are actually taking

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jen H.

General Manager

Used the software for: 3-5 years

### "Get Meevo!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 30, 2026

I think its the best option for salons and spas who take reporting and making good business decisions serious and not just off emotion or feelings.

Pros

Its very thorough!! Very good reports and the updates are really great! They are always innovating and keeping up with the trends

Cons

I dont really have a ton of cons. The chat for help is a quick way to get information that i dont really utilized my Rep as I should. I think the areps could do better at reaching out to us when they havent talked to us in 3 to 6 months.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "MEEVO is an experience! "

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 30, 2026

I could not be happier with this product! The support is unmatched! Even the \[sensitive content hidden\] responds at all hours on their FB support page. He cares so much!

Pros

I love the detail with using MEEVO. It covers every part of our business. Online booking is essential these days! MEEVO is always listening and always improving the platform!

Cons

It’s hard to learn. It takes a lot of time to on board and train the new employees, especially the front desk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/172058/Meevo-2/reviews/)

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