--- title: "Meevo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Meevo Software - reviews, pricing plans, popular comparisons to other Spa products and more." source_url: "https://www.capterra.com/p/172058/Meevo-2/" page_type: "product" language: "en" --- # Meevo Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Meevo ## What is Meevo? From appointment scheduling to online booking, self-pay, membership management, and more, Meevo spa software takes the struggle out of managing your spa, so you can stay focused on your clients. Add-on service prompts, robust reporting, and automated email marketing and social media campaigns enable your spa to keep your appointments filled and reach new heights. Save time, boost revenue, and simplify your day-to-day operations with Meevo. ## What is Meevo used for? [Salon](https://www.capterra.com/salon-software/)[Spa](https://www.capterra.com/spa-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Recognitions Shortlist Best ease of use Overall rating Based on 278 user reviews Reviews sentiment Positive 85% Neutral 8% Negative 8% Pros & cons Responsive and supportive customer service Comprehensive and accessible training resources Limited and confusing reporting tools Recurring technical glitches and instability Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Appointment Scheduling / 2026 - Medical Spa / 2026 - Salon / 2026 Our "Best of" badge program showcases products with the highest ratings... - Appointment Scheduling / 2025 - Massage Therapy / 2025 - Medical Spa / 2025 - Retail POS System / 2025 - Salon / 2025 - Spa / 2025 Our "Best of" badge program showcases products with the highest ratings... ## Meevo alternatives Highest Rated [5.0 (344)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/172058/Meevo-2/alternatives/) ## FAQs about Meevo Overview ### What problems does Meevo solve? Meevo solves slow front-desk workflows, hard-to-train staff, and fragmented salon or spa operations by combining scheduling, checkout, online booking, confirmations, reporting, inventory, and client records in one cloud system. Owners, managers, reception teams, and service providers benefit from remote access, faster onboarding, clearer performance tracking, and smoother guest experiences. Answer based on 213 reviews Overview ### Which roles and teams benefit most from Meevo? Meevo is most used by salon and spa owners, managers, and front-desk teams who need to run daily operations efficiently. Owners and executives use it to track business performance, managers oversee staff scheduling and service workflows, and receptionists, coordinators, and stylists rely on it for booking, client records, and checkout. Answer based on 278 reviews Overview ### What company size and industries is Meevo built for? Meevo is built primarily for small businesses in beauty and wellness, with 97% of reviewers from small companies. It serves salon owners, spa managers, med spas, beauty bars, massage studios, beauty schools, franchises, and multi-location enterprises, especially in Health, Wellness and Fitness at 25%, Cosmetics at 21%, and Consumer Services at 21%. Answer based on 278 reviews Features and Usability ### What are the key features of Meevo? Meevo includes core salon and spa tools like appointment scheduling, online booking, client management, payment processing, and reporting. Differentiating features include SMS and email reminders, automated waitlist management, customizable security roles and permissions, and mobile browser access, which support remote booking, staff access, and day-to-day business tracking. Answer based on 112 reviews Integrations ### Which third-party tools and platforms does Meevo integrate with? Meevo integrates with Emma by Marigold and Demandforce for email marketing, Textel and REACH for client messaging, Vish for product formulas and charges, and QuickBooks Online Advanced plus QuickBooks Payroll for accounting and payroll. Catalog listings also show JTECH Table Management, TouchMD, and Wisely by ADP. Answer based on 27 reviews Getting Started and Support ### How easy is it to onboard and train a team on Meevo? Meevo offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Front desk staff and new hires often get comfortable quickly, including nontechnical users. Admins and owners usually need more time for setup, payroll, permissions, and deeper customization, and some reviewers wanted more one-on-one guidance. Answer based on 92 reviews Getting Started and Support ### What customer support options does Meevo offer, and how do users rate the experience? Meevo offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live support, and chat. Users often describe support as friendly, knowledgeable, and quick through calls and chat, with helpful training resources. Some report inconsistent expertise, long resolutions, hold times, and uneven onboarding or ticket follow-up. Answer based on 112 reviews Security ### How does Meevo handle data security and access control? Meevo uses highly granular security roles, menu hiding, employee-specific permissions, IP restrictions, and stricter offsite access controls to limit staff to only the information and functions they need. Cloud access also supports remote logins from approved contexts. Some reviewers say the security setup is confusing, overengineered, and password-change requirements feel excessive. Answer based on 38 reviews Ease of use ### Is Meevo easy to use for salon and spa staff? Meevo feels easy to use for many salon and spa teams, especially for scheduling, checkout, tabs, and daily navigation. New staff often learn quickly through built-in walkthroughs and training resources, though some businesses find the interface cluttered, certain tools confusing, and simple tasks harder than expected without support. Answer based on 79 reviews ## Who uses Meevo? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Responsive and supportive customer service 88% positive reviews out of 97 Most reviewers indicate customer support is consistently responsive, knowledgeable, and provides timely solutions through multiple channels. AMELIA H. Owner, 2 - 10 employees. "Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional." Limited and confusing reporting tools 37% negative reviews out of 57 Some reviewers describe reports as lacking detail, difficult to customize, and challenging to locate or interpret. Comprehensive and accessible training resources 90% positive reviews out of 80 Most reviewers describe training and learning curve as straightforward, with abundant tutorials, webinars, and helpful onboarding support. Recurring technical glitches and instability 54% negative reviews out of 46 Some users report bugs and issues, including slow performance, glitches, and intermittent errors that disrupt daily tasks. Betsy A. Owner, 11 - 50 employees. "It has a very confusing interface and at times will not work for guests using Safari as a browser." Versatile and evolving feature set 88% positive reviews out of 32 Most users report features as extensive, regularly updated, and valuable for streamlining daily business operations. ## Features AI summary Based on 1,020 Spa reviews Capterra data shows that buyers of spa software rank the following features as their top priorities: - **Appointment Management** (**70%** of reviewers rated this feature as critical) - **Calendar Management** (**60%**) - **Client Management** (**58%**) Meevo supports all three of the features reviewers value most: **Appointment Management**, **Calendar Management**, and **Client Management**. Together, these capabilities help spa businesses schedule services efficiently, keep staff calendars organized, and maintain complete client records, allowing teams to deliver smoother daily operations and more personalized customer experiences. Appointment Management 4.8 (67) 71.64% of 67 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Client Management 4.7 (51) 58.82% of 51 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Confirmations/Reminders 4.5 (87) 71.26% of 87 reviewers that rated this feature as important or highly important It gives you automated appointment reminders via text and email, saving staff time and reducing no-shows. Some reviewers find the customization options valuable and say clients appreciate reminders, though a few mention confusion with notification colors and message frequency. Online Booking 4.4 (42) 54.76% of 42 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Point of Sale (POS) 4.9 (72) 63.89% of 72 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 4.8 (85) 69.41% of 85 reviewers that rated this feature as important or highly important With this capability, you can efficiently manage bookings both online and by phone. Reviewers appreciate the intuitive interface, customizable options, and ease of training staff. They say it keeps their business organized and running smoothly, though some mention double-booking could be improved. Meevo 108 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: With this capability, you can efficiently manage bookings both online and by phone. Reviewers appreciate the intuitive interface, customizable options, and ease of training staff. They say it keeps their business organized and running smoothly, though some mention double-booking could be improved. - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Before & After Pictures: Before and after photos of procedure(s) - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Client Database: Meevo offers a thorough client database that stores detailed information, including service history and photos. Users think it’s easy to access and update client records, which helps with marketing and guest service, though some mention issues with duplicate accounts and data transfers. - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: It gives you automated appointment reminders via text and email, saving staff time and reducing no-shows. Some reviewers find the customization options valuable and say clients appreciate reminders, though a few mention confusion with notification colors and message frequency. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - For Medical Spas: Designed for medical spas - For Retail: For Retail Stores - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Store: Website through which businesses can sell goods or services over the internet - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Rescheduling: Manage the rescheduling of appointments - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Stock Management: Manage the buying, selling, and holding of stocks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Treatment Packages: Sell multiple treatments together as a set - Wait List Management: Record, update and manage waiting lists - Waitlist Status Tracking: Track the position in queue in real-time - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.3 (278) 4.3 Based on 278 reviews ## Pricing Value for money 4.3 (248) [View pricing plan details](https://www.capterra.com/p/172058/Meevo-2/pricing/) Salon & Spa: Lite Contact vendor for details It includes: - Appointment Scheduling - Staff Management - Client Management - Inventory Management - Text/Email Marketing - Secure Payment Processing - Online Booking Salon & Spa: Essential Contact vendor for details It includes: - Online Presence Management - Real-Time Alerts - Advanced Client Management - Advanced Inventory Controls Salon & Spa: Premier Contact vendor for details It includes: - Business Intelligence App - Advanced Online Presence Management - Custom Client Profiles & Digital Forms - MyMeevo Employee App - API Access Dynamic - Pricing Tools Salon & Spa: Enterprise Contact vendor for details MeevoMD Med Spa: Lite Contact vendor for details It includes: - 2,500 Email Contacts - 2,500 Text Messages - 250 Marketing SMS Credits - Unlimited Emails - Live Support 4 Hours of 1-on-1 Training MeevoMD Med Spa: Essentials Contact vendor for details It includes: - 5,000 Email Contacts - 5,000 Text Messages - 500 Marketing SMS Credits - 6 Hours of 1-on-1 Training Value for money 4.3 (248) 4.3 Based on 248 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Emma by Marigold](https://www.capterra.com/p/75428/Emma/)[ Vish](https://www.capterra.com/p/179327/Vish/)[ Wisely by ADP](https://www.capterra.com/p/10010994/Wisely-by-ADP/)[ JTECH Table Management](https://www.capterra.com/p/81422/JTECH-Table-Management/)[ Textel](https://www.capterra.com/p/230612/Textel/)[ TouchMD](https://www.capterra.com/p/10003086/TouchMD/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (264) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (264) 4.6 Based on 264 reviews ## User reviews Overall rating 4.4 Based on 278 reviews Filter by rating 5(176) 4(59) 3(22) 2(12) 1(9) Mentioned topic Sorted by most recent MR Morgan R. Director of Spa and Guest Experience Cosmetics ### "Change Necessary for Growth: Well Worth It" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Meevo has been a monumental change for our company. Although the leg work to get switched was fruitful, the end result was so worth it. The implementation team and our client success manager has made this change so much easier than anticipated. The fact that Brett, our client success manager, makes time on his schedule to meet with me every month is so important for our continued growth with the system. I definitely would not have been able to implement everything we have without the support of the team. Even when we have had struggles with communicated, we quickly found a team member who was willing to give us the time we needed. The system has changed our company for the better from training to every day use and appointment booking, online and in the salon. Thank you! Pros The user friendly software really helps in the training processes for new team members. We had a lot of struggles with our previous software program and the customer service from our Meevo team from implementation all the way through a year later to doing monthly meetings has been amazing. I require a lot of assistance to be able to use all the features and benefits that Meevo has and the team has given me the opportunity to pick their brain to use almost all of them. We receive so many features that we have previously had to pay extra for, so making these included in our price is well worth our switch to Meevo. For the most part, the appointment book has been easy to understand and make appointments. Online booking for us has skyrocketed since making all services available online and Meevo making it so easy for our guests to book. Cons I would not say we like anything the least. Like I stated, this switch to Meevo has been life changing for our company and our growth going forward. However, there are a few things that would help to be updated or formatted differently. Rebooking reports we are having a little struggle with. I have talked this over with our customer support, Brett, and he is working on this with the team. We have found that the rebooking reports (not retention) are counting salon rebooking compared to service provider. With our intention to grow our service provider, it is imperative that we have specific rebooking per service provider. We want to know when the guests are rebooking with them, not the salon in general. I would even be okay if it was department wise. But being a full service salon, for us, this is a difficult figure to be accurate with the report we have now. I also would like the appointment book to be less junky, if that's the word. There are a lot of symbols that are unnecessary for the appointment book. Our old system (one of the only great things), was the appointment book was extremely simple. Guest name and services would be the only information available until clicking on the appointment. An update like this would absolutely help our team navigate the schedule better. Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Up to date software, cloud-based and customer experience Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reasons for choosing Meevo The attention to customer satisfaction and the ease of implementing from one system to another. The fact we have a dedicated person who was there whenever we needed something was critical and how he knew about just our company specific. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Rachel W. salon employee Cosmetics ### "meevo set up review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 30, 2026 Pros \[sensitive content hidden\] made the on-boarding process for Meevo go so smooth! She was so helpful on educating me on the new system! I honestly can't say enough great things about her! Cons Meevo seems like a very advanced system then what I am used to. Two important things for me : its very time consuming to take deposits on the phone and for the employees to see there schedule via app is not great. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) [Cloverleaf](https://www.capterra.com/p/232657/Cloverleaf/) we wanted one system instead of using two different ones Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Bianca P. Owner Health, Wellness and Fitness ### "Meevo review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 6, 2026 Overall the experience was just alright. Simple to use, would be helpful growing your business. But the cost kept me away. Pros Online booking and appointment management features were easy to use. Meevo had a lot of other good features including the membership program. Cons I do believe the value for the cost was too high. There are similar programs at a much lower cost. Customer support can be hard to get ahold of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2026 We’re glad you found Meevo's booking, appointment management, and membership features easy to use, Bianca!  TC Theresa C. OWNER Medical Practice ### "RUN like Heck" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 January 3, 2026 The software is extremely complicated and unintuitive. It takes 20 minutes to check out clients and hours to make simple changes in scheduling, services, employees, etc. Things that should be simple take forever to figure out. The membership feature is horrendous, none of the staff including me could figure out why memberships were not going through and the answer was something NO ONE would figure out without customer service. Pros Able to take online booking fees. Customer service is good - because it needs to be because the software is WAY TOO COMPLICATED Cons EVERYTHING- see below but softare is clumsy, complicated and I have never used a system so difficult to understand Switched from [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) Wanted to be able to take an online booking fee. And thought it might have better marketing features Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2026 Thank you for taking the time to share your feedback. We understand that Meevo is a robust platform, and with that level of flexibility can come a learning curve, especially when configuring more advanced features like memberships, scheduling rules, or service structures. While these tools are designed to support a wide range of business models, we recognize that they may feel unintuitive at first without guidance. We see that you were in contact with Support, and we’re glad our team was able to assist when questions came up. Many of the scenarios you mentioned are areas where configuration choices can significantly impact day-to-day efficiency, and our team is always available to help streamline those processes. We’re sorry to hear Meevo isn’t meeting your expectations, but we appreciate your feedback. We’ve looped in your CSM and would love the opportunity to work together to get you on the right path, and we wish you the best moving forward. LM LYNNE M. Owner Retail ### "Great salon software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 6, 2025 I have had a good overall experience with Meevo. Not many issues to report. Just had one with Meevo pay deposits getting mixed up but it was fixed promptly. Pros The thing I like most about Meevo is the customer service support and my business success coach. Also, they have a lot of options from marketing, Tippy and Vish. They are always adding something. Cons It was complicated to get set up and used to using it. Now that I have used it a year and can find everything I need I like it a lot better. Switched from [EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/) No customer support and they were not keeping up with our needs. Alternatives considered [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reasons for choosing Meevo Tippy was integrated and the Phorest salesperson lied to me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2025 Lynne, thank you so much for the kind remarks. We're happy you enjoy working with our team and utilize all Meevo has to offer to help push your business forward! PW Philip W. Clinic Classroom Education Specialist Education Management ### "Paul Mitchell Schools Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 October 28, 2025 Our overall experience with Meevo has been exceptional. The platform continues to evolve in ways that support both our operational efficiency and our educational mission across the Paul Mitchell School network. From daily use on the clinic classroom floor to administrative management across multiple campuses, Meevo has proven to be a reliable and innovative system that meets the complex needs of our organization. The consistent communication, partnership, and proactive problem-solving from \[sensitive content hidden\] and the Client Services team have truly elevated our confidence in the platform. Their dedication to understanding our unique structure and providing timely solutions has made a noticeable difference in our success. Meevo is more than just a point-of-sale or scheduling system — it’s a partner in our growth, helping us streamline processes, improve accountability, and enhance the guest and student experience. We look forward to continuing this collaboration and watching Meevo’s capabilities expand to meet the evolving needs of the Paul Mitchell network. Pros Working with \[sensitive content hidden\] on a weekly basis has been an outstanding experience. His proactive approach, quick communication, and genuine commitment to supporting the Paul Mitchell Schools make him an absolute standout. \[sensitive content hidden\] consistently goes above and beyond to ensure any challenges are resolved swiftly and efficiently — often before they even have a chance to escalate. The collaboration with Meevo’s client services team as a whole has been nothing short of exceptional. Their professionalism, responsiveness, and partnership mindset have made a tremendous impact on our operations. I truly value the continued support and dedication from \[sensitive content hidden\] and the entire Meevo team. They don’t just provide a service — they provide solutions, partnership, and peace of mind. Cons While our overall experience with Meevo has been excellent, there are two areas where enhancements would make a significant impact for multi-location school networks like ours. 1. Bulk Add/Remove Capabilities With over a hundred Paul Mitchell Schools across the nation, the ability to bulk add or remove services and products would be a tremendous efficiency gain. Currently, when a school adds or removes programs, adjustments must be made manually — one item at a time. Because each program has a large number of services and product links, this process can be extremely time-consuming. A bulk editing function would save valuable time and reduce the margin for human error. 2. Rebooking Metrics for Educators At the moment, rebooking data is tied exclusively to students, which limits our ability to accurately measure performance and set goals for our Teachers. Since students are here to learn and not to meet business metrics, we’d love the ability to track and calculate rebooking percentages for the Teachers themselves. This enhancement would allow schools to recognize, coach, and celebrate educator contributions more effectively — something we believe would be a powerful addition to the Meevo reporting suite. Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) Natural progression for our schools to make the switch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 We appreciate the kind words, Philip. Happy to be a part of your team's success! CF Clifford F. CFO Consumer Services ### "Meevo review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2025 The program is amazing now that it is set up. Booking and managing a client is easy. The reports are very thorough. Their customer support is out of this world helpful and friendly. Pros The interface is very easy once you get a feel for how Meevo is set up. Their customer support is amazing. I call in at least once a week to get their help and they are always friendly and so helpful. Doing payroll with Quickbooks has been a breeze with the reports from Meevo. Cons The initial set up was very frustrating. It took way too long to set up and get going and the different departments seem to not talk to one another. They also did not seem to want to give you the time needed for adjustment between what you were using for business and where Meevo was taking you. It was a very unpleasant transformation. It felt like we were getting the run-around and all they wanted was our money. However, now that we are through the setup process, we love the Meevo experience. Switched from [Square Online](https://www.capterra.com/p/275800/Square-Online/) Wanted something better that would track products and clients and was built for salons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 6, 2025 Thanks, Clifford. We're glad you're enjoying Meevo! Our team is always here to assist! VM Vicki M. Technology Manager of Software, Licensing, and Compliance Hospitality ### "Meevo Spoils our Spa Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2025 One of our 7 resorts has used three Spa Solutions. Meevo has improved workflow, enhanced the guest experience, and continues to work with us to develop enhancements and interfaces. We truly value the relationship. Pros While we strive to deliver a WOW factor for every guest encounter, Meevo has delivered the ability to spoil spa staff with its ease of use and demonstrated functionality that enhances the customer's spa experience while delighting spa staff! Cons The proprietary wireless EMV card readers would not stay connected and held up the payment processing affecting the overall guest experience. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) The interfaces to gaming, room charging, and gift card processing failed even after enhancements were delivered. Alternatives considered [Book4Time](https://www.capterra.com/p/120575/Book4Time/) Reasons for choosing Meevo We have used Meevo in two of our spas for over ten years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 3, 2025 Thanks for recognizing how easy Meevo is to use across your multi-location spa business, Vicki! We're so happy to hear how much you've elevated the guest experience since partnering with our software. LE Lisa E. Front desk Cosmetics ### "Great Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 30, 2025 I love how many applications are available. Makes everything easy. I cannot think of anything that isn’t part of the system. It truly allows you to do so many different things, and is pretty user friendly. Pros Love their customer service!! I haven’t had an issue yet that they couldn’t help me through. It is fairly easy to find whatever you are looking for, and did I say I LOVE their customer support. Cons When toggling between windows, I get kicked off Meevo fast, and some of the help tips are a bit confusing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 1, 2025 So happy to hear how user-friendly Meevo is for you and your team, Lisa! Our team strives to provide top-tier support for any call that comes in, and it's great to hear that we are achieving that! MG Melissa G. Owner Retail ### "My. Meevo experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 29, 2025 I like what I use it for. I don’t know if I would continue to use if I couldn’t pay for it with my \[sensitive content hidden\] points as I think it’s too expensive for what I use. I also wish I would get a detailed bill & be able to check my credit balance more easily. Pros Having my Register, client cards & appointment book all in one place. The reminder system is easy to use. Cons Some applications are too complicated, some parts can be confusing to use, there are so many bells & whistles that sometimes the things that are basic operations get hard to find. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thanks for the review, Melissa! We appreciate the feedback. Our team is here to help if you ever need assistance! [View all Reviews](https://www.capterra.com/p/172058/Meevo-2/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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