--- title: "Meevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Meevo the right Medical Spa solution for you? Explore 296 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/172058/Meevo-2/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Meevo 4.4 (296) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Meevo Ease of use 4.3 Customer Service 4.6 ## Pros and Cons in Reviews MR Morgan R Director of Spa and Guest ExperienceCosmetics, 11 - 50 employeesUsed the software for: 1-2 years. “We receive so many features that we have previously had to pay extra for, so making these included in our price is well worth our switch to Meevo.“ August 5, 2026 RW Rachel W salon employeeCosmetics, 11 - 50 employeesUsed the software for: Less than 6 months. “Two important things for me : its very time consuming to take deposits on the phone and for the employees to see there schedule via app is not great.“ June 30, 2026 MR Morgan R Director of Spa and Guest ExperienceCosmetics, 11 - 50 employeesUsed the software for: 1-2 years. “Even when we have had struggles with communicated, we quickly found a team member who was willing to give us the time we needed.“ August 5, 2026 VM Vicki M Technology Manager of Software, Licensing, and ComplianceHospitality, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “The proprietary wireless EMV card readers would not stay connected and held up the payment processing affecting the overall guest experience.“ October 2, 2025 PW Philip W Clinic Classroom Education SpecialistEducation Management, 501 - 1,000 employeesUsed the software for: More than 2 years. “The platform continues to evolve in ways that support both our operational efficiency and our educational mission across the Paul Mitchell School network.“ October 28, 2025 SB ShaQuila B ManagerCosmetics, 2 - 10 employeesUsed the software for: 1-2 years. “Although it is not a Meevo problem per se, the one thing I least like about it is still having no call, no show appointments.“ June 26, 2025 TS Todd S Vice PresidentHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: More than 2 years. “Meevo makes it easy to transfer and redeem gift cards and packages across multiple salon locations and allows clients to be viewed and managed globally while maintaining appropriate flexibility at each location. “ October 10, 2024 CF Clifford F CFOConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months. “It took way too long to set up and get going and the different departments seem to not talk to one another. “ October 3, 2025 ## Showing most helpful reviews Showing 1-25 of 296 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Owner Used the software for: Less than 1 year ### "Great software " October 1, 2026 5.0 My overall experience with Meevo was great and educational with lots of important, important knowledge Pros What I liked most about Meevo was the structure of their day and classes. There’s a lot of good info Cons I did not like the length of the day could have been more days to spread it out we are old and tired Review Source R Reviewer inventory director Used the software for: 1-3 years ### "LOVE MEEVO!!! " October 1, 2026 5.0 overall, Meevo had been amazing and I’m excited to see what the future holds. Excited for the AI aspect Pros I love the functionality of Meevo and how user friendly it is! I also love all the reports that can be pulled and how much info Meevo provides Cons If i had to give one bit of feedback, it would be the small issues with multi shop salons/businesses. Review Source R Reviewer Salon manager Used the software for: 3-5 years ### "Meevo Rocks" October 1, 2026 5.0 My overall experience with Meevo is great. I use millennium before this and have been using them both for a total of 26 years. It is definitely the easiest POS system for salons that I’ve seen. Pros Meevo is easy to use for everyone in the salon. Very user-friendly and quick responses to questions. Cons It requires too many steps and click sometimes to get to a simple answer. I don’t like change so I don’t love when they update things without letting you know. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Always growing" October 1, 2026 5.0 Very good information good food and networking opportunities. Loved the roundtable breakouts great sharing. Pros Bonding with other like minded owners Who are experiencing the same challenges of owning a salon and spa Cons The keynotes could have been different from the venders. It also seemed to be Meevo is coming out with the same products the venders are selling. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Salon Owner" October 1, 2026 5.0 Truly, the incredible supported the entire way perfect business partner. I love that they have partners that are the very best in their areas as well. Pros The fact that they continue to invite and educate clients with the latest information and the support system that they have in place is amazing Cons So much to learn, trying to break it down one problem at a time, then finding the proper report to help me with Solutions. Review Source R Reviewer Front Desk Manager Used the software for: 3-5 years ### "Front Desk Manager " October 1, 2026 4.0 I love Meevo overall, but once we started using online booking, it’s been a game changer! The more updates and features that become available, the more I love it! Pros There’s so many features to choose from but it’s efficient and straight forward for front desk basics. Cons There’s some settings that seem to require “jumping through hoops”, so to speak. It can be complex to go through the security administration. Review Source R Reviewer Receptionist Used the software for: 1-3 years ### "Best Booking Program " October 1, 2026 5.0 My overall experience is essentially pretty smooth, as a receptionist. I’m able to find my way around and learn something new all the time ! Pros I like most about Meevo how user friendly it is. I also love \[sensitive content hidden\]! She’s very helpful when front desk/stylists/techs have questions. I also love the different filters you can apply to the appt book, AND the convobar! Cons The thing I like the least about Meevo is when you book multiple services under the same name (for example 2 pedis) it won’t put them in separate chairs in the resource room, you have to remember to go in manually and separate the clients in the resource room. Review Source Jackie M. Hiring Used the software for: 3-5 years ### "MEEVO IS AMAZING " October 1, 2026 5.0 Amazing!!! The customer service is amazing and so easy to talk with customer care if you have any issues Pros So easy to use! User friendly. Online booking customer support is amazing easy to Navigate for staff and Clients Cons That you can't do a serving time, just a check in button. I would love to know how long my stylist are actually taking Review Source Jen H. General Manager Used the software for: 3-5 years ### "Get Meevo!" September 30, 2026 5.0 I think its the best option for salons and spas who take reporting and making good business decisions serious and not just off emotion or feelings. Pros Its very thorough!! Very good reports and the updates are really great! They are always innovating and keeping up with the trends Cons I dont really have a ton of cons. The chat for help is a quick way to get information that i dont really utilized my Rep as I should. I think the areps could do better at reaching out to us when they havent talked to us in 3 to 6 months. Review Source R Reviewer Owner Used the software for: 3-5 years ### "MEEVO is an experience! " September 30, 2026 5.0 I could not be happier with this product! The support is unmatched! Even the \[sensitive content hidden\] responds at all hours on their FB support page. He cares so much! Pros I love the detail with using MEEVO. It covers every part of our business. Online booking is essential these days! MEEVO is always listening and always improving the platform! Cons It’s hard to learn. It takes a lot of time to on board and train the new employees, especially the front desk. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Love Meevoe" March 21, 2024 5.0 Pros The ease of use and security of the software Cons Nothing at all, we have had no issues with the software Review Source R Reviewer Salon Coordinator Used the software for: Less than 1 year ### "Unsatisfactory booking program" September 26, 2025 2.0 I have worked with Hairmax, Booker and Vagaro, and Meevo is by far the least user friendly and messiest looking program. Pros It is easy to log in , cancel an appointment and some of the reports are good. The smart screen is helpful allowing easy access to the different screens. Cons Not user friendly; graphics are terrible colors and hard to read; unnecessary amount of clicks to do anything; should have a thin time line going across the active appts instead of thick green line at ends; no ability to set up appts for multiple days for a client with one transaction; it would be helpful to have a window pop up when booking or canceling an appt to tell you what future appts client has. I could go on and on. No ability to chat back and forth with a client. Review Source rW rachel W. salon employee Used the software for: Less than 1 year ### "meevo set up review " July 1, 2026 5.0 Pros \[sensitive content hidden\] made the on-boarding process for Meevo go so smooth! She was so helpful on educating me on the new system! I honestly can't say enough great things about her! Cons Meevo seems like a very advanced system then what I am used to. Two important things for me : its very time consuming to take deposits on the phone and for the employees to see there schedule via app is not great. Review Source R Reviewer Operation Manager Used the software for: 3-5 years ### "Amazing System" September 27, 2026 5.0 Amazing! We love it and we love all the changes they are making! It is making our shops run so much smoother. Pros We absolutely love Meevo! It has helped our business grow in so many ways. If there is every an issuse they solve it right away! Cons There really isn’t much we don’t like it. Sometimes our customer service tickets stay opened longer than we want but the problem always get solved! Review Source R Reviewer Spa manager Used the software for: 3-5 years ### "Meevo for our spa " September 27, 2026 5.0 Pros The new online booking platform is much easier for our guests. They can book their appointments directly online and view previous service history. Cons I find that the reports can be confusing and difficult to understand. I also find I have a hard time locating the actual report I need. Review Source R Reviewer CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach Used the software for: Less than 1 year ### "Seamless Setup, Constant Improvements, and Built with Users in Mind!" October 22, 2024 5.0 My experience with this platform has been amazing from start to finish. Setting everything up was super smooth and easy, and since going live, everything has continued to run without a hitch. The company really listens to its customers, constantly rolling out updates and improvements that directly address our needs. Any features I’ve requested are either already in the works or being seriously considered, which shows how much they value user feedback. One thing I love about this platform is its versatility. I run two different beauty businesses, and I can manage both effortlessly on the same system. It's flexible enough to handle any type of business, which makes it a great option for anyone in the industry. I honestly can’t think of any downsides. Any small improvements I’ve suggested are either already in development or being worked on, so nothing stands out as a major issue. The support team—whether it’s my CSM, tech support, or even the awesome Facebook group—has been fantastic. This software has exceeded my expectations in every way. It’s been the perfect EMR solution for my businesses, and I’m excited to keep using it and see how it grows with all the updates they’ve got planned! Pros I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need. What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer. This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way! Cons I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time. Review Source R Reviewer Spa Manager Used the software for: Less than 1 year ### "Meevo changed my Business!" March 21, 2024 5.0 I love using Meevo. I recommend it to anyone who is looking for a better booking software! Pros Meevo makes it super easy to book, checkout, and manage clients! Customer support is through the roof amazing! The amount of reports Meevo has, means I can see exactly how my business is doing. All their tools and features means I can effectively run my business without having to guess! Cons Meevo has a not so great online booking program. I get 3-5 calls a week with clients complaining about how not user friendly it is. I do wish there was a way to customize the online booking or at least make it look more aesthetically pleasing as well. Granted Meevo has been making beneficially changes to the online booking process and it is easier to use then before. Review Source R Reviewer Salon Director Used the software for: 3-5 years ### "Hair Solutions MEEVO review" June 15, 2023 5.0 5 star! We love it. Pros It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential. I love that they take customers feedback and requests and actually implements them. We have a large 50 employee salon company so it's important that it works quickly because we're very fast paced. Also, anytime we do call MEEVO for questions they usually answer quickly and assist. Cons It would be nice to be able to mark an appt a NO SHOW but then have the choice to delete it, so we can run a report and look how many no shows we've had, but not keep the "unchecked out" appt in the books so we can open it up and book in other guests if we had the opportunity. Also, we've had HUGE problem with inventory because we've marked thousands of dollars of inventory discontinued or deleted it without "zeroing" it out first in inventory count. Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero them out first. If we hit discontinued on a product, a pop up question like "would you like us to zero out this inventory for you?" would be GREAT! Review Source Kevin T. Owner Used the software for: 1-3 years ### "Meevo 2" August 2, 2021 5.0 My experience has been the best of the best. Starting with on boarding, training and education and whatever I might have need in the future. Pros Meevo2 was a great fit for me being that I worked for myself. It has a great price point for a single user too. Meevo2 grows with you as your needs change over time. They have unparalleled United States phone support. And yes, it’s very easy to speak to them. Cons I’m a tech first kind of person so, I love setting up this software in its entirety. I can see that this could be challenging for those of us who are not as tech friendly. Review Source R Reviewer Spa and Fitness Director Used the software for: Less than 1 year ### "So nice I had to use twice!" March 18, 2024 5.0 I LOVE MEEVO! Everything about it from scheduling, to booking, to payroll, to reports are just amazing. Pros Honestly there is nothing that I don't love about Meevo! I used it at a previous facility I managed and it was a no brainer to bring in when we were looking for a new platform to use at my latest job. Cons That somehow clients often get confused when doing online booking and book multiple services for themselves when trying to book for a group. Then because we require a deposit for online booking it can be a challenge getting that deposit to apply to the correct appointment once the servicing guest has been corrected. Review Source R Reviewer Salon owner Used the software for: 3-5 years ### "Easy to navigate " October 21, 2024 5.0 Very good , when I call customer service, they are always very knowledgeable and patient working with me. Pros The program makes sense, easy to navigate Cons The price seems a little high , I would like to pay a one time fee to own the software instead of monthly payment. Review Source Dan B. Business Manager Used the software for: 1-3 years ### "User Friendly" October 18, 2024 5.0 The overall experience has been good. When I need to speak with a tech, they are very quick to respond with a solution to my issue.. The reports available are excellent and provide the details necessary to evaluate our business with accuracy. Pros MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business. Cons Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Unparalleled service and game changing software." September 24, 2025 5.0 Working with Meevo to set up our salon was a great experience and even though I had already been a Meevo user I learned a lot! I can't say enough nice things about the people who helped us. My staff is thrilled with the functionality of the service. Pros Meevo has the best customer service I have ever experienced and the level of customization that you can do is exceptional. The reports that you can run to keep track of what is going on in your business are wonderful and the experience on the client side is easy to use. Cons Meevo is not the least expensive option when it come to salon software. That doesn't bother me because of everything you get for the money. Review Source R Reviewer Owner Used the software for: I used a free trial ### "Meevo review" January 7, 2026 4.0 Overall the experience was just alright. Simple to use, would be helpful growing your business. But the cost kept me away. Pros Online booking and appointment management features were easy to use. Meevo had a lot of other good features including the membership program. Cons I do believe the value for the cost was too high. There are similar programs at a much lower cost. Customer support can be hard to get ahold of. Review Source R Reviewer Front Desk Supervisior Used the software for: 3-5 years ### "Meevo covers it all" August 4, 2023 5.0 Pros As previously mentioned, Meevo is such a user friendly application. When the days are busy and there's a lot going on- it's nice to have a system that works with you and helps make the day go a little smoother. We also REALLY appreciate the customer support when it's needed; Someone always answers the phone or will follow up with a call back. Cons This is such a minor thing, but we do wish there was a 'Last client used' option. This would be helpful for rebooking, printing reports, etc. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.