# Page 2 | Meevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Meevo the right Salon solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172058/Meevo-2/reviews

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Meevo

4.4 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 12th, 2026

# Page 2 - Reviews of Meevo

## Showing most helpful reviews

Showing 26-50 of 276 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TC

Theresa C.  
OWNER  
Medical Practice  
Used the software for: 6-12 months

### "RUN like Heck"

January 3, 2026

1.0

The software is extremely complicated and unintuitive. It takes 20 minutes to check out clients and hours to make simple changes in scheduling, services, employees, etc. Things that should be simple take forever to figure out. The membership feature is horrendous, none of the staff including me could figure out why memberships were not going through and the answer was something NO ONE would figure out without customer service.

Pros

Able to take online booking fees. Customer service is good - because it needs to be because the software is WAY TOO COMPLICATED

Cons

EVERYTHING- see below but softare is clumsy, complicated and I have never used a system so difficult to understand

Switched from

[AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/)

Wanted to be able to take an online booking fee. And thought it might have better marketing features

Review Source

Response from Millennium Systems International

January 12, 2026

Thank you for taking the time to share your feedback. We understand that Meevo is a robust platform, and with that level of flexibility can come a learning curve, especially when configuring more advanced features like memberships, scheduling rules, or service structures. While these tools are designed to support a wide range of business models, we recognize that they may feel unintuitive at first without guidance. We see that you were in contact with Support, and we’re glad our team was able to assist when questions came up. Many of the scenarios you mentioned are areas where configuration choices can significantly impact day-to-day efficiency, and our team is always available to help streamline those processes. We’re sorry to hear Meevo isn’t meeting your expectations, but we appreciate your feedback. We’ve looped in your CSM and would love the opportunity to work together to get you on the right path, and we wish you the best moving forward.

PW

Philip W.  
Clinic Classroom Education Specialist  
Education Management  
Used the software for: 2+ years

### "Paul Mitchell Schools Review"

October 28, 2025

5.0

Our overall experience with Meevo has been exceptional. The platform continues to evolve in ways that support both our operational efficiency and our educational mission across the Paul Mitchell School network. From daily use on the clinic classroom floor to administrative management across multiple campuses, Meevo has proven to be a reliable and innovative system that meets the complex needs of our organization. The consistent communication, partnership, and proactive problem-solving from \[sensitive content hidden\] and the Client Services team have truly elevated our confidence in the platform. Their dedication to understanding our unique structure and providing timely solutions has made a noticeable difference in our success. Meevo is more than just a point-of-sale or scheduling system — it’s a partner in our growth, helping us streamline processes, improve accountability, and enhance the guest and student experience. We look forward to continuing this collaboration and watching Meevo’s capabilities expand to meet the evolving needs of the Paul Mitchell network.

Pros

Working with \[sensitive content hidden\] on a weekly basis has been an outstanding experience. His proactive approach, quick communication, and genuine commitment to supporting the Paul Mitchell Schools make him an absolute standout. \[sensitive content hidden\] consistently goes above and beyond to ensure any challenges are resolved swiftly and efficiently — often before they even have a chance to escalate. The collaboration with Meevo’s client services team as a whole has been nothing short of exceptional. Their professionalism, responsiveness, and partnership mindset have made a tremendous impact on our operations. I truly value the continued support and dedication from \[sensitive content hidden\] and the entire Meevo team. They don’t just provide a service — they provide solutions, partnership, and peace of mind.

Cons

While our overall experience with Meevo has been excellent, there are two areas where enhancements would make a significant impact for multi-location school networks like ours. 1. Bulk Add/Remove Capabilities With over a hundred Paul Mitchell Schools across the nation, the ability to bulk add or remove services and products would be a tremendous efficiency gain. Currently, when a school adds or removes programs, adjustments must be made manually — one item at a time. Because each program has a large number of services and product links, this process can be extremely time-consuming. A bulk editing function would save valuable time and reduce the margin for human error. 2. Rebooking Metrics for Educators At the moment, rebooking data is tied exclusively to students, which limits our ability to accurately measure performance and set goals for our Teachers. Since students are here to learn and not to meet business metrics, we’d love the ability to track and calculate rebooking percentages for the Teachers themselves. This enhancement would allow schools to recognize, coach, and celebrate educator contributions more effectively — something we believe would be a powerful addition to the Meevo reporting suite.

Switched from

[Millenium](https://www.capterra.com/p/36629/Millenium/)

Natural progression for our schools to make the switch.

Review Source

Response from Millennium Systems International

November 3, 2025

We appreciate the kind words, Philip. Happy to be a part of your team's success!

VM

Vicki M.  
Technology Manager of Software, Licensing, and Compliance  
Hospitality  
Used the software for: 2+ years

### "Meevo Spoils our Spa Team"

October 2, 2025

5.0

One of our 7 resorts has used three Spa Solutions. Meevo has improved workflow, enhanced the guest experience, and continues to work with us to develop enhancements and interfaces. We truly value the relationship.

Pros

While we strive to deliver a WOW factor for every guest encounter, Meevo has delivered the ability to spoil spa staff with its ease of use and demonstrated functionality that enhances the customer's spa experience while delighting spa staff!

Cons

The proprietary wireless EMV card readers would not stay connected and held up the payment processing affecting the overall guest experience.

Alternatives considered

[Book4Time](https://www.capterra.com/p/120575/Book4Time/)

Reason for choosing Meevo

We have used Meevo in two of our spas for over ten years.

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

The interfaces to gaming, room charging, and gift card processing failed even after enhancements were delivered.

Review Source

Response from Millennium Systems International

October 3, 2025

Thanks for recognizing how easy Meevo is to use across your multi-location spa business, Vicki! We're so happy to hear how much you've elevated the guest experience since partnering with our software.

LM

LYNNE M.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great salon software"

November 6, 2025

4.0

I have had a good overall experience with Meevo. Not many issues to report. Just had one with Meevo pay deposits getting mixed up but it was fixed promptly.

Pros

The thing I like most about Meevo is the customer service support and my business success coach. Also, they have a lot of options from marketing, Tippy and Vish. They are always adding something.

Cons

It was complicated to get set up and used to using it. Now that I have used it a year and can find everything I need I like it a lot better.

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reason for choosing Meevo

Tippy was integrated and the Phorest salesperson lied to me.

Switched from

[EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/)

No customer support and they were not keeping up with our needs.

Review Source

Response from Millennium Systems International

November 11, 2025

Lynne, thank you so much for the kind remarks. We're happy you enjoy working with our team and utilize all Meevo has to offer to help push your business forward!

MH

Maggie H.  
Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Meevo is Amazing"

September 25, 2025

5.0

It's great! I love the customer service and support team. We've worked with Meevo for approximately 5 years now and couldn't be happier.

Pros

We love using Meevo for our Salon and Spa software. It's very easy to use. When we do have a question the support team is always very helpful and kind. Appointments are a breeze to schedule and follow through with past visits, and the client data base is very useful and holds a lot of information to refer back to when needed.

Cons

Nothing. Everything with meevo has been wonderful thus far. It's a recommendation to anybody that is looking.

Switched from

[Software Millennium](https://www.capterra.com/p/231171/Millennium/)

Millennium transfered to Meevo and we're so happy they did

Review Source

Response from Millennium Systems International

September 29, 2025

Thanks for the kind review, Maggie! Happy to hear how easy Meevo is for you and your team to schedule and manage appointments!

FO

Folasade O.  
CEO  
Alternative Medicine  
Used the software for: 1-2 years

### "Stay Away from Meevo"

April 3, 2025

1.0

Pros

Nothing. Absolutely a waste of time and money

Cons

A scam!!! Unprofessional! Will try to stick you with a bill after you cancel even if you are not in an annual contract and give them a 30 day notice. Rude customer service. Zero continuity in communication. You need a lawyer to deal with these people. They are awful! We moved over to Mangomint a month ago and were told we could keep our Meevo until we finish moving over our memberships. Now all of a sudden they are still trying to charge us in April saying we did not give them a 30 day notice when the notice was given in February. It’s impossible to speak to someone in higher management, they literally gatekeep you from speaking to anyone. Let’s not even begin talking about how much their software sucks. You literally have to take a class to understand their reporting. Stay AWAY!

Switched from

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)

A scam!!! Unprofessional! Will try to stick you with a bill after you cancel even if you are not in an annual contract and give them a 30 day notice. Rude customer service. Zero continuity in communication. You need a lawyer to deal with these people. They are awful! We moved over to Mangomint a month ago and were told we could keep our Meevo until we finish moving over our memberships. Now all of a sudden they are still trying to charge us in April saying we did not give them a 30 day notice when the notice was given in February. It’s impossible to speak to someone in higher management, they literally gatekeep you from speaking to anyone. Let’s not even begin talking about how much their software sucks. You literally have to take a class to understand their reporting. Stay AWAY!

Review Source

Response from Millennium Systems International

April 24, 2025

We’re sorry to hear you’ve had a frustrating experience and appreciate you sharing your feedback. We’ve reviewed your account and see that a cancellation was originally discussed in February, but at the time, a member of your team indicated they needed to review the subscription options further before proceeding. As of now, we see you’re working with your Account Manager to complete the cancellation, and the next step is simply signing the cancellation letter to finalize it. We understand how transitions like this can be stressful, and we’re here to support you through the final steps. If you have any remaining questions, your Account Manager will be happy to assist.

CF

Clifford F.  
CFO  
Consumer Services  
Used the software for: Less than 6 months

### "Meevo review"

October 3, 2025

5.0

The program is amazing now that it is set up. Booking and managing a client is easy. The reports are very thorough. Their customer support is out of this world helpful and friendly.

Pros

The interface is very easy once you get a feel for how Meevo is set up. Their customer support is amazing. I call in at least once a week to get their help and they are always friendly and so helpful. Doing payroll with Quickbooks has been a breeze with the reports from Meevo.

Cons

The initial set up was very frustrating. It took way too long to set up and get going and the different departments seem to not talk to one another. They also did not seem to want to give you the time needed for adjustment between what you were using for business and where Meevo was taking you. It was a very unpleasant transformation. It felt like we were getting the run-around and all they wanted was our money. However, now that we are through the setup process, we love the Meevo experience.

Switched from

[Square Online](https://www.capterra.com/p/275800/Square-Online/)

Wanted something better that would track products and clients and was built for salons.

Review Source

Response from Millennium Systems International

October 6, 2025

Thanks, Clifford. We're glad you're enjoying Meevo! Our team is always here to assist!

SB

ShaQuila B.  
Manager  
Cosmetics  
Used the software for: 1-2 years

### "BEST FOR BOOKING, A MUST HAVE FOR EVERY SALON"

June 26, 2025

5.0

My overall experience has been amazing, so much in fact that I still use it today to keep my business flowing smooth and efficiently.

Pros

What I loved the most about Meevo is it's ease of use. I also love the convience of being able to book my appointments in real time.

Cons

Although it is not a Meevo problem per se, the one thing I least like about it is still having no call, no show appointments.

Switched from

[Booksy Biz](https://www.capterra.com/p/142741/Booksy/)

Meevo was more manageable and more in range of business budget

Review Source

Response from Millennium Systems International

June 30, 2025

Thanks for the review, ShaQuila! We're thrilled Meevo's ease of use and real-time booking help your salon run smoothly and that you consider it a must-have to run your business!

BG

Briee G.  
CEO, LSO, Medical Aesthetician, Cosmetologist Salon Manager, Certified Nutritionist, Pro Coach  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Seamless Setup, Constant Improvements, and Built with Users in Mind!"

October 11, 2024

5.0

My experience with this platform has been amazing from start to finish. Setting everything up was super smooth and easy, and since going live, everything has continued to run without a hitch. The company really listens to its customers, constantly rolling out updates and improvements that directly address our needs. Any features I’ve requested are either already in the works or being seriously considered, which shows how much they value user feedback. One thing I love about this platform is its versatility. I run two different beauty businesses, and I can manage both effortlessly on the same system. It's flexible enough to handle any type of business, which makes it a great option for anyone in the industry. I honestly can’t think of any downsides. Any small improvements I’ve suggested are either already in development or being worked on, so nothing stands out as a major issue. The support team—whether it’s my CSM, tech support, or even the awesome Facebook group—has been fantastic. This software has exceeded my expectations in every way. It’s been the perfect EMR solution for my businesses, and I’m excited to keep using it and see how it grows with all the updates they’ve got planned!

Pros

I’m absolutely thrilled with this EMR software! From the very beginning, the setup process was a breeze. Now that I'm using it daily, everything runs like clockwork, and it’s comforting to know I can always rely on my Customer Success Manager, tech support, or even the wonderful Facebook community for any help I might need. What I really appreciate is how much the company listens to its users. The regular updates show they truly care about making the software better for us. They’re always evolving and adapting it to suit different business needs. I run two different beauty businesses, and being able to manage both effortlessly on one platform has been a total game-changer. This software is incredibly versatile—it works for all kinds of businesses and stands out because it can adapt to each one’s specific needs. I couldn’t have asked for a better EMR. It’s exceeded my expectations in every way!

Cons

I genuinely don’t have any cons with the platform. Any features I’ve suggested or would like to see are either already in development or being seriously considered for future updates, which speaks volumes about how responsive and attentive the company is to user feedback. They truly listen to what their customers need and consistently work to improve the experience. The platform already delivers everything I need, and I know that it will only get better with the upcoming updates. My experience has been overwhelmingly positive, and at this point, nothing stands out as a downside. It's refreshing to know that even if I have any future requests or ideas, they are likely to be addressed in due time.

Alternatives considered

[Mangomint](https://www.capterra.com/p/187593/Mangomint/)

Reason for choosing Meevo

The main reason I chose Meevo was its affordability. While Meevo and Mangomint offer similar features and have exciting updates in the pipeline, I ultimately went with Meevo because it fits my budget as a new business and solo owner. I do appreciate Mangomint's cleaner design and a few extra features I wish Meevo had, but at over $400 per month, it simply wasn’t feasible for me right now. Meevo gives me everything I need at a price I can manage without compromising the essential tools to run my business effectively.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

I needed a platform that could grow with my business, without the hassle of switching EMRs every few months because it wasn’t fully meeting my needs. Meevo offers everything I need right now and is continuously adding the features I’ve liked from other platforms. With its robust capabilities, I’m confident I can expand into a full-staff salon and medspa, knowing that this EMR has the tools and features to support that growth.

Review Source

Response from Millennium Systems International

October 22, 2024

We’re thrilled you and your team have been loving Meevo, Briee! Can’t wait to see how your business grows!

MBK

Mary Beth K.  
Small Business Support  
Management Consulting  
Used the software for: 2+ years

### "Meevo is the Best Salon Software currently on the market. "

October 15, 2024

5.0

I have used Meevo with 3 different businesses. I have found it to be easy to use, answers to questions are easily found and support from Meevo is always good.

Pros

Covers all the bases for running an appointment based business. Training and set up are well done. Support is great. Meevo continues to improve itself. We have two businesses in one location and it keeps track of clients and appointments very well.

Cons

I don't have anything at this point. Meevo addresses concerns very well.

Review Source

Response from Millennium Systems International

October 23, 2024

We're thrilled that our software has been such a valuable asset to your businesses, Mary Beth. Your continued support over the years is much appreciated!

AS

Annie S.  
Salon and Spa Manager  
Retail  
Used the software for: 2+ years

### "Meevo Review"

February 6, 2025

4.0

Overall it's very straightforward and easy to use

Pros

It's a simple system. It's straightforward.

Cons

The interface could be updated and modern.

Alternatives considered

[Boulevard](https://www.capterra.com/p/162738/Boulevard/)

Reason for choosing Meevo

We choose Meevo bc the easy use and the low pricing

Review Source

Response from Millennium Systems International

February 10, 2025

Thank you for the review, Annie! We’re glad to hear you and your team find Meevo easy to use.

KM

Karen M.  
Business Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "User Friendly"

October 10, 2024

5.0

The overall experience has been good. When I need to speak with a tech, they are very quick to respond with a solution to my issue.. The reports available are excellent and provide the details necessary to evaluate our business with accuracy.

Pros

MEEVO is user friendly and the scheduling software is far superior to what we transitioned from. The reports cover all aspects of the business.

Cons

Even though there are a few resources to reference, I don't always find it easy to find the specific answers I'm looking for. There are so many components to the software and I don't think the training was detailed enough to adequtely cover everything.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The software crashed frequently and customer service was non responsive/

Review Source

Response from Millennium Systems International

October 21, 2024

Thanks for the review, Karen! We’re glad that you find Meevo's reporting insightful and it helps run your business more effectively. If you ever have any questions, you can access Meevo's in-app help via the Resource Center to find what you need!

BA

Betsy A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great company facing interface"

October 15, 2024

4.0

Customer service is excellent. The company facing interface is very user friendly and intuitive. I love how we can text our guests right from the appointment book.

Pros

Functionality of the internal booking process

Cons

The integration of 3rd party options. Egift is not a very user friendly system. It has a very confusing interface and at times will not work for guests using Safari as a browser.

Alternatives considered

[EnvisionNow](https://www.capterra.com/p/10010577/Envision-Salon-Software/)

Reason for choosing Meevo

Better interface and we were able to do custom commissions.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

We outgrew Mindbody, and wanted a more user friendly product.

Review Source

Response from Millennium Systems International

October 23, 2024

Thanks Betsy! We love hearing how Meevo helps teams book and communicate with guests!

JR

Jessica R.  
Manager  
Medical Practice  
Used the software for: 1-2 years

### "MEEVO OKAY"

May 18, 2024

5.0

Great overall and easy to use on a daily

Pros

Meevo is a step up. It give us so many more options and easy to use and train on it.

Cons

The colors are dark compared to the orginal that were light.

Switched from

[Millenium](https://www.capterra.com/p/36629/Millenium/)

Easier to use and had more fixtures than the old program

Review Source

Response from Millennium Systems International

May 22, 2024

Thank you for the review, Jessica! We’re glad to hear you find Meevo easy to use!

rM

renee M.  
Operations Manager, HR, Finance  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Meevo, the only Way to Go!"

March 14, 2024

5.0

My overall experience with MEEVO is outstanding! We have been approached by other vendors who cannot deliver the quality of tech support, integration and reporting. MEEVO takes business to a higher level of success backed by quality training, Inspo, and metrics.

Pros

Meevo checks all the boxes for client management, staff management, inventory, marketing, online booking, egift cards as well as amazing reporting capabilities to track everything from payroll to metrics. It's a no-brainer for any savvy business owner in the Salon/Spa, Massage business.

Cons

The interfaces with external vendors don't always work seamlessly. For example, we use Salon Clouds for our SOAP notes and duplicate client management requires a bit of extra work on our end.

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reason for choosing Meevo

The software could not compare to the offerings of MEEVO.

Review Source

Response from Millennium Systems International

May 7, 2024

We’re thrilled that your experience with Meevo has been outstanding, Renee!

AJ

Abigail J.  
Spa Manager  
Hospitality  
Used the software for: 6-12 months

### "Meevo changed my Business!"

March 19, 2024

5.0

I love using Meevo. I recommend it to anyone who is looking for a better booking software!

Pros

Meevo makes it super easy to book, checkout, and manage clients! Customer support is through the roof amazing! The amount of reports Meevo has, means I can see exactly how my business is doing. All their tools and features means I can effectively run my business without having to guess!

Cons

Meevo has a not so great online booking program. I get 3-5 calls a week with clients complaining about how not user friendly it is. I do wish there was a way to customize the online booking or at least make it look more aesthetically pleasing as well. Granted Meevo has been making beneficially changes to the online booking process and it is easier to use then before.

Alternatives considered

[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)

Reason for choosing Meevo

I had worked with meevo previously as a regular user and loved its features. Meevo's recruiter was really helpful and had a lot of great info for us that other systems were not able to match.

Switched from

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Vagaro kept loosing client info. It was not user friendly with our business size. It didn't have enough reports and overall was just not great.

Review Source

Response from Millennium Systems International

March 25, 2024

We're glad you find Meevo's reporting helpful in managing and growing your business, Abigail!

KJ

Kirk J.  
President  
Cosmetics  
Used the software for: 2+ years

### "Meevo Salon/Spa Software is amazing!"

July 21, 2023

5.0

Pros

The software is simple to use, easy to train new staff, extensive reporting, well organized, and regularly being updated and improved based upon user feedback. Tech support is responsive, thorough, and very knowledgeable. We've been a user of prior versions of Meevo (Millennium, Harms Software Solutions) for nearly 25 years. Software has always been functional and very stable. Cloud-based Meevo is easy to use on a variety of mobile devices and has simplified business management from any location. Staff access to their books from their cell phones has created a sense of control for our team and in turn improved service provider retention.

Cons

Simplify the activity log by removing unneeded data.

Review Source

Response from Millennium Systems International

July 24, 2023

Thank you for being such a loyal customer, Kirk! We love hearing how Meevo helps you run your business with its ease of use, extensive reporting, and mobile capabilities. Our team is always here to help.

KD

Kelley D.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "Love Meevo"

March 20, 2024

4.0

Customer Service is fabulous!! I appreciate that we have Monthly calls with \[sensitive content hidden\]!! She is the best!!

Pros

Confirmation Manager and Textel (Meevo Messenger) are game changers!!

Cons

The horizon in the appointment book. When clients check-in, other than the check indicator, that appointment should change colors, and once that client checks out they should change another color, not just being crossed out.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Poor customer service, lack of reports, and were unable to to multiple things at once time. Love Meevo and being able to open Inventory, appointment book, clients, emppricing, b#, etc...

Review Source

Response from Millennium Systems International

March 25, 2024

Glad you're enjoying Meevo and find your monthly calls helpful, Kelley! Our team is always here when you need us!

KL

Kenna L.  
Front Desk Supervisior  
Cosmetics  
Used the software for: 2+ years

### "Meevo covers it all"

August 1, 2023

5.0

Pros

As previously mentioned, Meevo is such a user friendly application. When the days are busy and there's a lot going on- it's nice to have a system that works with you and helps make the day go a little smoother. We also REALLY appreciate the customer support when it's needed; Someone always answers the phone or will follow up with a call back.

Cons

This is such a minor thing, but we do wish there was a 'Last client used' option. This would be helpful for rebooking, printing reports, etc.

Review Source

Response from Millennium Systems International

August 4, 2023

Thanks for the kind words Kenna. We're glad Meevo makes your day-to-day smoother!

LK

Leah K.  
Manager  
Consumer Services  
Used the software for: 2+ years

### "consistently the best scheduling and POS"

August 1, 2023

5.0

Pros

I migrated from Millennium to Meevo 2 in 2019. The support team and customer assistance with Meevo is second to none and the \[sensitive content hidden\] is always personally involved in the betterment of this company via their social media platforms. When you talk about ease of integration, usability, and customer-facing challenges, there is no other product that will offer every option needed at this cost.

Cons

Updates coming out regularly puts a calm to most concerns because we know that the company is hearing our feedback and working with us to make a platform that is as superior as possible. The two most consistent and pervasive concerns are the Employee Schedule layout and Inventory. Employee Schedules are unnecessarily challenging due to the layout of the calendar. Every other calendar utilizes a standard Sunday-Saturday, Left to Right system. Meevo's calendar is sideways and vertical, making scheduling limited resources less than ideal when you have to scroll to the opposite end at the right of schedules to see if you've missed anyone, then scroll back to the names on the left, then hope that you have remembered everything properly because during that time the screen to the right will have frozen and you won't be able to see those employees again until you exit and reenter. Honestly, this is hot keys are all I miss about Millennium. I sincerely hope there are updates to the Employee Schedule soon.Inventory is a the second concern. It seems as if inventory is not always accurately reflected, regardless of Supply Usage, PO receival, etc. This is not a repeatable issue as it is intermittent.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/)[SalonBiz](https://www.capterra.com/p/9175/SalonBiz/)

Reason for choosing Meevo

Reports! We live and die by our numbers. Meevo has the most robust reporting of any other similar product, hands down.

Review Source

Response from Millennium Systems International

August 2, 2023

We're glad to hear how much you love Meevo and how the robust reporting helps you run business, Leah!

kS

kaysie S.  
Salon Director  
Consumer Services  
Used the software for: 2+ years

### "Hair Solutions MEEVO review"

June 14, 2023

5.0

5 star! We love it.

Pros

It is high functioning and we love that MEEVO keeps updating with new efficient features that are essential. I love that they take customers feedback and requests and actually implements them. We have a large 50 employee salon company so it's important that it works quickly because we're very fast paced. Also, anytime we do call MEEVO for questions they usually answer quickly and assist.

Cons

It would be nice to be able to mark an appt a NO SHOW but then have the choice to delete it, so we can run a report and look how many no shows we've had, but not keep the "unchecked out" appt in the books so we can open it up and book in other guests if we had the opportunity. Also, we've had HUGE problem with inventory because we've marked thousands of dollars of inventory discontinued or deleted it without "zeroing" it out first in inventory count. Then we found out it messed up our inventory reports for our accountant and had to undelete $50k + worth of inventory to zero them out first. If we hit discontinued on a product, a pop up question like "would you like us to zero out this inventory for you?" would be GREAT!

Switched from

[Milano Software](https://www.capterra.com/p/181157/Milano-Tattoo-Parlour/)

It was a dinosaur and all of their reports were a pain. We like to evolve as our industry does.

Review Source

Response from Millennium Systems International

June 20, 2023

Great to hear your Salon is able to utilize Meevo to its fullest! Our team is always here whenever you have a question!

TT

Tricia T.  
President  
Consumer Services  
Used the software for: 2+ years

### "Best software system"

March 15, 2024

5.0

Pros

The ease of use and functionality of the software are critical for a salon buisness. Meevo is my favorite system implemented at our salon/spa.

Cons

The back button logs you out and not having an app

Review Source

Response from Millennium Systems International

March 19, 2024

We love hearing that Meevo is the best software for your salon and spa, Tricia!

BF

Bri F.  
Assistant Manager  
Medical Practice  
Used the software for: 2+ years

### "meevo review"

January 13, 2023

5.0

Pros

meevo has made such a difference for us in our day to day as a medical spa. user friendly and has everything you need for inventory, pos, payments and refunds, texting and communicating with clients, sales goals, employee goals, memberships, analytic reports, finance, etc. literally everything under the sun

Cons

sometimes when meevo has an update it can tweak the system a little bit and cause a couple issues but meevo support is super quick and extremely professional and nice to work with

Review Source

Response from Millennium Systems International

January 18, 2023

It's great to hear Meevo is helping you master your day to day at your med spa, Bri! We look forward to your continued success with Meevo.

TW

Tina W.  
Account Services  
Medical Practice  
Used the software for: 6-12 months

### "Easy to use and phenomenal tech support!"

January 28, 2022

5.0

Overall, we had an extremely smooth transition from Millennium to Meevo. From training to transactions, we get the support we need usually in a timely fashion. I love the ability to seek out help via text. Makes it so much easier than staying on hold listening to some pretty repetitive tunes and messages.

Pros

I like the ease of use with appointment booking, checking out, creating purchase orders, discounting, creating packages, etc. There's a lot of versatility with this software, and if there's something you want that's not available, you can list it on the community forum. They do look at those and tend to act upon reasonable, doable, suggestions.

Cons

We've been using it almost a year, and I'm still trying to learn the reporting aspect. Sometimes I want parameters or reports that don't exist. I usually reach out to support, and while not ALL of them are equipped with magic wands a number of them are, and can some how magically make my "impossible" possible.

Reason for choosing Meevo

Since we were Millennium users, we were already familiar with the company. Since making the change, we have less issues and better technical support.

Review Source

Response from Millennium Systems International

February 3, 2022

Thanks for the kind words about Meevo and our Support Team, Tina! We're happy to have you in our community. Have a great day!

MO

Molly O.  
Manager  
Cosmetics  
Used the software for: Less than 6 months

### "Meevo for salons"

August 23, 2023

5.0

The reports are great and are so helpful when assisting with goal setting and budgeting.

Pros

I like that the system is customizable and easy to grasp. The onboarding can be daunting and it's helpful to get as much hands on practice time before launching. It's nice that the clients are able to book online at their convenience and that they are reminded of future upcoming appointments.

Cons

I did not have a great on-boarding experience. I think my person was new as they weren't able to answer a lot of my non-cookie cutter questions. I do think that being pared with a different specialist would have prevented that.

Alternatives considered

[Vagaro](https://www.capterra.com/p/153752/Vagaro/)

Reason for choosing Meevo

I chose it for the reporting options

Switched from

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

The Reporting on Square was sub-par.

Review Source

Response from Millennium Systems International

August 31, 2023

We're glad to hear your salon loves Meevo's customization and finds it easy to use! If you ever have any questions reach out to our team, we're here to help!

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