# Page 5 | Meevo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Meevo the right Salon solution for you? Explore 276 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/172058/Meevo-2/reviews

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Meevo

4.4 (276)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 12th, 2026

# Page 5 - Reviews of Meevo

## Showing most helpful reviews

Showing 101-125 of 276 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JN

John N.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Meevo 2 is a fantastic product that will help define the next generation of salon apps."

April 18, 2018

5.0

First, huge cost savings with MORE features instead of less. Beautiful interface, very snappy performance. Extremely customizable and fantastic reporting capabilities.

Pros

Overall, the Meevo2 user experience is great. The software can be customized to behave however you want, with in-depth settings for user security roles, appointment booking preferences, product and services groups, etc. You want your Level 1 stylists to be bookable online, but only for Blowouts, except for someone who also does haircuts, but takes longer than a standard level 1 haircut and is slightly cheaper? There are settings for that. There are comprehensive training videos to walk you through every aspect of configuring and using the system. You're also paired up with a customer success specialist who helps with getting you set up. Ours was \*extremely\* knowledgeable about Meevo2 and knew the answer anytime we had a question. The system looks gorgeous (especially once you have your Smart Center tiles set up) and is very snappy and responsive. Meevo2 also runs on iPhone and is just as quick and beautiful as on a desktop computer. No need for an extra app, and the mobile version seems to have all the features of the desktop site. EMV credit card reader support is fully integrated from MX915. Meevo handles the pass off to get tip amount, client signature, etc. It's a very smooth process.

Cons

The software launched recently (early 2018). There might be some glitches especially as new features roll out. We haven't run into anything, but it's good to be aware. When moving from another system, it's likely you won't be able to bring all your data. We were able to bring all of our client names and information, but not service history. We got around this by storing service history as client visit notes. It takes a while to set everything up, because it is so configurable. It doesn't have defaults, which means there's no "Quick Start". You need to set up your Service Categories, Services, Employee Templates, Security Roles, Employee Categories, Manufacturers, Product Categories, etc etc.

Review Source

AS

Allison S.  
manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Still newish to meevo but so far loving it!"

March 22, 2024

5.0

Pros

We love how clients get notifications on appointments. You can add on a booking feature that they can book online also. The reports are amazing and user friendly.

Cons

There is so much Meevo can do. With that there are so many different ways to get to the same end result.

Review Source

Response from Millennium Systems International

March 29, 2024

We're glad you love Meevo's client appointment notifications and online booking, Allison!

MARTINO C.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "Love Meevoe"

March 19, 2024

5.0

Pros

The ease of use and security of the software

Cons

Nothing at all, we have had no issues with the software

Review Source

Response from Millennium Systems International

March 25, 2024

Glad you love Meevo's ease of use and security, Martino!

LM

Lindsay M.  
Manager  
Apparel & Fashion  
Used the software for: 1-2 years

### "Incredible features.. that are sometimes difficult to find. "

March 9, 2023

4.0

Really enjoyed Meevo's features, just wanted something easier to use and more affordable.

Pros

Meevo is a long established software that has the ability to do just about anything you could want.

Cons

I, as the manager, along with my staff and clients did not find Meevo to be very intuitive. However, their customer service is great and can walk you through anything you need help with.

Reason for choosing Meevo

best on the market at the time

Review Source

Response from Millennium Systems International

March 13, 2023

Thanks for the review, Lindsay! We're happy our team was able to help onboard your team and assist with any questions they had.

JC

Jamison C.  
Director of Smiles  
Retail  
Used the software for: 2+ years

### "Meevo 2 is a total game changer for any industry!"

May 29, 2020

5.0

As a single location, 50-chair salon we have exercised many new practices due to the current situation surrounding COVID-19. Meevo 2 has allowed us to be nimble in making some pretty significant changes in a short amount of time. For instance, we are now practicing a completely contactless check out experience by securely storing our guests' credit card information on file. We are also sending out automatic and digital liability waivers to all patrons through the docs & forms add-on in the program. I can't say enough great things about Meevo 2!

Pros

I've been told by numerous users in our company that Meevo 2 is so "intuitive," "easy to navigate," "simple yet robust," and "functional beyond my dreams." We were using Millennium, a server based system, previously so when we were given the option to switch to Meevo in the cloud, naturally I was hesitant. Now I'm kicking myself for not switching sooner!

Cons

I've spent the last 3 months taking a nose dive into every square inch of the program. After all of my testing and poking around I've yet to find anything that I dislike about the program. If you were to find something, the team at MSI is attentive and receptive to feedback. Not only are they good listeners, but they also take swift action to implement changes for their customers.

Review Source

KW

Kayla W.  
Massage therapist & owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Meevo review"

May 17, 2023

5.0

The customer service is outstanding

Pros

I like all the reports that we can run.

Cons

It’s a lot of stuff so keeping up with all the info you can get lost navigating if you don’t use daily. I would love to see an app & also a package booking option

Switched from

[Fresha](https://www.capterra.com/p/142138/Shedul-com/)

Reports

Review Source

Response from Millennium Systems International

May 22, 2023

It's great to hear you love Meevo's reports Kayla. Our team is here if you ever have any questions!

AS

Angelina S.  
Purchasing Manager  
Education Management  
Used the software for: 2+ years

### "Amazing "

May 19, 2023

5.0

We as a company have been very pleased with Meevo

Pros

I like that it is easy to use and train new employees to us.

Cons

Since we are a school having people with the same name can get difficult as you can’t use the same username.

Review Source

Response from Millennium Systems International

May 22, 2023

It's great to hear that Meevo is easy to use and train on for your school, Angelina!

CK

Cheryl K.  
Receptionist  
Medical Practice  
Used the software for: 6-12 months

### "Spa review"

March 15, 2024

5.0

It is such a user friendly system. Smooth process in booking appointments, including several appointments for same client.

Pros

The ease of learning the system is awesome. If I have questions, I have no problem finding within Meevo, and/or Meevo training.

Cons

Hitting the back button!! Really there is nothing to complain about.

Review Source

Response from Millennium Systems International

March 19, 2024

Happy to hear that Meevo is user-friendly and you enjoy the training options, Cheryl!

JB

Jenny B.  
Lead Clinic Coordinator  
Higher Education  
Used the software for: 2+ years

### "Call and Talk to Meevo2 Reps & ask them questions. How can meevo 2 work for your buisness? "

June 6, 2020

5.0

Great! They took everything from 2008 Millennium and made it better in Meevo 2. The IT support team is incredible. The best part is they truly understand Business on the Go, not everyone can sit behind a desk to complete what they need to do for their business. I appreciate how flexible and supportive Meevo 2 is.

Pros

The company listens. I started using the 2008 Millennium in 2011 and last year the school I work for switched to Meevo 2. It is not just about what meevo 2 has to offer, its how they have created Meevo 2 in a way that you can mold your business into their software and set it up set by step to how you need it to function best. Plus Meevo 2 is there to support you and walk you through every step of the way. Setting up, launching and and continued use. This is coming from 9 years using their software.

Cons

Actually each time there is a feature the school i work for wishes to be changed we contact Meevo 2 about it. They are very good at keeping on top of their updates and actually listening to the client requests. Amazing Developers who care!

Reason for choosing Meevo

The school I work for was using 2008 Millennium and we switched to Meevo 2.

Review Source

JW

Jacqueline W.  
owner/hairstylist  
Cosmetics  
Used the software for: 6-12 months

### "Meevo is a must"

May 12, 2023

5.0

I have had a great overall experience with Meevo. They have so much to offer and I am learning my way through it!

Pros

I was so scared to change softwares, but Meevo made it very easy!! It was a huge change for myself and my staff, but with the "sandbox" feature it eased us all into it!

Cons

I don't have any dislikes as of right now.

Reason for choosing Meevo

It was recommended by \[sensitive content hidden\] and Professional Salon Concepts

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

lack of customer service

Review Source

Response from Millennium Systems International

May 15, 2023

Thank you for the great review, Jacqueline! Glad to hear your experience has been great so far and we look forward to continuing to grow with you and your business!

LS

Lorrie S.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Went down hill after corporate takeover"

September 2, 2023

1.0

Not good

Pros

Lots of data lots of reports to run for financials

Cons

Very complicated and expensive hard to train staff

Review Source

Response from Millennium Systems International

September 25, 2023

We're sorry to hear about your experience, Lorrie. This is not the typical experience for Meevo customers. We have reached out directly to assist further.

JM

John M.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "Awesome software for our application"

March 14, 2024

5.0

I own a Energy enhancement center and I find Meevo to be very versatile in my application

Pros

the CS team is almost always available and they helped with setupi and helping me when I need it

Cons

The customer login and scheduling could use some work

Reason for choosing Meevo

Cost,ease of use and its ability to work with my application

Review Source

Response from Millennium Systems International

March 25, 2024

Thanks for the kind words, John! We love to hear that our team is exceeding expectations!

SR

Samantha R.  
Concierge  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "User-friendly, professional, effective."

March 21, 2024

5.0

Pros

So easy to learn the system and become comfortable.

Cons

If you don’t know how to perform a specific function, the lack of icons to press is limited, and it can take a while to figure out new issues your company deals with.

Review Source

Response from Millennium Systems International

March 25, 2024

We're glad to hear Meevo is easy to use and effective for running your business, Samantha!

IL

Isaac L.  
Sales and Marketing Coordinator  
Medical Practice  
Used the software for: 6-12 months

### "Enterprise software on the LOW"

March 20, 2024

5.0

I loved it, I’d totally affiliate. I think you have a good product.

Pros

It comes with YEXT listing. The SEO features were pretty nice aswell.

Cons

For non technical people it doesn’t have the best UI.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Meevo

I used meevo simultaneously with GHL. I want to your api key so I can build an app that integrates meevo with GHL. It would be so much better, no offense, than to the memo integration.

Review Source

Response from Millennium Systems International

March 25, 2024

Happy to hear Meevo and its features are a good fit for your business, Isaac!

MD

Missy D.  
Front Desk Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Robust CRM for salon/spa businesses"

May 15, 2023

5.0

Checking out, booking appointments and keeping track of inventory has never been easier for us - utilizing Meevo to the fullest is one of the end goals here at the spa and every day, we find out different things that Meevo can do and we are very happy with it

Pros

What I like most about Meevo is that it is cloud based and everyone can access it remotely.

Cons

There really isn't anything that I dislike about Meevo

Review Source

Response from Millennium Systems International

May 22, 2023

We love hearing that Meevo helps you with remote access, booking appointments, tracking inventory, and reaching your goals, Missy!

LO

Leslie O.  
Director of Guest Service  
Cosmetics  
Used the software for: 2+ years

### "Your Customer Support is AMAZING!!"

May 10, 2022

5.0

Your guest service has greatly improved. I have had a few issues that were quickly and easily resolved by your team. Most recently \[SENSITIVE CONTENT\] was super helpful with a challenge that we were having with a service charge.

Pros

I am not a "techie" and was used to using Millenium. I am back after an 8 year absence and found MEEVO pretty easy to use. I recently attended the MEEVO Front Desk Certification class. It was a great review of all of the tricks and tips for using it.

Cons

I am finding the inventory system a little hard to navigate. It takes so long it would seem like there would be a faster and easier way to do it.

Review Source

Response from Millennium Systems International

May 12, 2022

Thank you for the nice review, Leslie! Our Support Team is always here to help you make the most of Meevo!

DB

Derek B.  
Assistant Campus Director  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Meevo 2 in Today's Salon/Spa World"

June 10, 2019

4.0

Overall Meevo 2 is working great for our business, we have tried several other operating systems, and Meevo 2 meets the majority of our business concerns.

Pros

\-Very user friendly! -Modern looking! -Web based, So it can be accessed anywhere! -Mobile Friendly -Online booking -Inventory Management

Cons

\-Sometimes it lags, and takes longer to load than desirable, while I originally thought this was just a poor internet connection, it proved not to be. - Missing some minor features that would be beneficial for my business, such as not being able to edit a ticket's payment after the day was closed.

Alternatives considered

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

Reason for choosing Meevo

Phorest, did none of the features we needed. SchoolVision was not web based

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MindBody was not very user friendly, and was constantly "down." After leaving MindBody, we discovered that all of our records were wiped as well.

Review Source

MR

Martina R.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Millennium review"

June 17, 2020

2.0

Pros

I am reviewing the legacy product Millennium along with Meevo, the new cloud based product. It is a bit of a mixed bag, lots of good things and Millennium has been the program I use to support my business for the last three years. Support is hit and miss, at times great, responsive and right on it and at times downright useless and takes forever to get a resolution. Millennium is the server based product and I almost switched to Meevo but there were so many things with Meevo that were almost a step backwards in features that I decided to pause the switch. Just like any program, all kinds of weird quirks and things that don't make a lot of sense but overall workable.

Cons

I was surprised that from all of my software vendors (phone company, accounting software, intake forms app), Millennium was the only one that would not give any breaks on their pricing during the corona virus shutdown. That was definitely telling as there were many other programs who extended complimentary month or two of service to help us all get through it.

Review Source

DT

David T.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "After 6 months use."

November 16, 2022

4.0

Pros

Transferred SOME/most existing over. In my opinion some of the most valuable

Cons

Left out most of clients history, especially gift card/tip history.

Reason for choosing Meevo

Data transfer.

Review Source

Response from Millennium Systems International

November 18, 2022

Thank you for the review, David! We're excited to help you run and grow your spa!

MT

Mia T.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Outdated, needs to be modernized "

August 1, 2019

2.0

Although we have eliminated pen and paper, inputting the information is still very complicated and outdated. The app itself is always glitching and I don’t always have access to my schedule and will have to tell my clients I’ll call them back to schedule. I’ve waited between a few hours up to the following day.

Pros

I loved that it sent out appointment reminders via text message. I also loved that we were able to customize how we entered client data as all we need is their first and last name and a phone number.

Cons

The software itself has many glitches. If one person is ok their phone booking an appointment and another goes to book at the front desk, the Software does not auto refresh. This has caused double bookings. The appointment time drop down feature needs to be updated to 9am, 10am 11am, 12pm, 1pm etc. Currently, it starts at 1 and ends at 12 and then you have to remember to change AM or PM. We have booked appts where we did not change AM to PM or vice versa and have had appointment scheduled at 4:00am This will be my main reason for looking for a new software as I think it is something so simple and is common sense to start the drop down at AM times and lead to 12pm, then continue to 1pm, 2pm, etc. it reminds me of ancient software. Perhaps the old tube Apple computers I used in elementary school 20 years ago while playing Oregon Trail.

Reason for choosing Meevo

My business partner chose it.

Review Source

MG

Mariah G.  
Manager/Service Provider  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Absolutely Recommend "

May 23, 2022

5.0

Pros

Amazing customer support. From onboarding to daily questions. We are always greeted by a friendly customer support agent who will take the time to make sure your question or concern is solved. Issues are solved very quickly!! You cannot get this type of customer service everywhere.

Cons

I do wish there was a way to attach documents to memberships/packages. However, the amazing customer service team helped us find an alternative so I can't really complain! We love Meevo!

Switched from

[Booker](https://www.capterra.com/p/90708/Booker/)

We had a terrible experience all around with our previous software. We switched during the onboarding process. As a new business, we didn't feel confident opening with them as our software. Now with Meevo, we are extremely happy and confident. I can't say enough how amazing their onboarding/technical support team is. We have had A LOT of questions, and we have had nothing but amazing service.

Review Source

Response from Millennium Systems International

May 26, 2022

We're glad you had a great conversion and onboarding process with us, Mariah! Our Support team is always here to help you succeed as you continue to learn Meevo!

CG

Corey G.  
Assistant Business Manager  
Cosmetics  
Used the software for: Less than 6 months

### "So far so good!"

June 16, 2023

5.0

Overall our experience has been very positive.

Pros

The confirmation manager and automated wait list are awesome. We also love the integrated docs and forms.

Cons

Inability to see statistics based on pay period instead of week

Switched from

[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/)

They tried to force us to integrate services we didn't want or need.

Review Source

Response from Millennium Systems International

June 20, 2023

Thank you, Corey! We're glad that your team is enjoying their experience with Meevo.

TH

Tammy H.  
Owner  
Consumer Services  
Used the software for: 1-2 years

### "Great Interface for Ease of Use"

July 5, 2019

5.0

Our overall switch to Meevo 2 was as easy as it could have been. Change is nevery easy and and it is a process! However, we are very glad we did it. Our integration specialist did an excellent job of being available to help along the way. Customer support availability has improved dramatically over the last year. We are looking forward to sticking with Meevo 2 for many years.

Pros

There are many aspects we really appreciate with this software compared to others we've used. The interface is very sleek and makes it easy for a beginner to begin scheduling appointments and checking out clients. The more advanced features in the program are pretty simplified but give me most of the information than I need on a daily/monthly basis. I use a couple of the integrations that are very helpful.

Cons

If you are making a swich, do your homework! Take an extensive look at the features in your current software that you use on a daily/monthly basis and see if Meevo 2 is a good fit. We have had some failings in this area. However, Meevo 2 is constantly making updates that are addressing some of the things that are important to me and the front desk staff. Overall, we are very happy we have made the change to Meevo 2.

Review Source

JB

Jenny B.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Easiest conversion "

May 26, 2020

5.0

I love that Meevo 2 is cloud-based and that I can access it from literally anywhere on my laptop, iPad or phone. And the user faced website is super easy to use no matter which device I’m using. I used Millennium for over 8 years and was worried that I was going to struggle getting used to Meevo 2, especially during the stress of the pandemic, but I am more than happy and grateful that it was an incredibly easy conversion, and very straight forward and easy to learn.

Pros

It’s very user friendly, easy to navigate and simple but has everything I need to run my business smoothly and confidently. I love how easy everyone made it for me to switch over from Millennium even during the craziness of our state mandated shut down.

Cons

One thing that was a little frustrating was that my previous credit card processing machine that I had integrated with Millennium wasn’t able to be reconfigured to work with Meevo2, even though I ended up buying the same exact machine. After speaking with \[SENSITIVE CONTENT HIDDEN\] and a few others within the Millennium network they explained why this wasn’t possible and I felt much better after I understood why.

Reason for choosing Meevo

I choose Meevo 2 over alternative products because they have an awesome team of people working for them, and I knew that if I were to have trouble on boarding or during the conversion process and beyond that I would have the support I needed.

Review Source

jW

jeanne W.  
owner stylist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love meevo"

May 22, 2023

5.0

nothing but fantastic

Pros

the ease to use as an app and pc laptop . Able to schedule away from my business and to sell gift cards, online booking the best of it is the support always available speak english and ease

Cons

none that i feel we need maybe other companies do

Review Source

Response from Millennium Systems International

May 23, 2023

We're happy to hear how easy you find Meevo to run your business no matter where you are, Jeanne!

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