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Improve your online reputation and generate more leads with GrowthScore's all-in-one customer advocacy software.
Growthscore makes it simple to get legit reviews by product evangelists
Pros: - Their system to identify the most likely customer who'll write a review across the diff. platforms is ingenious
- Integrates with our NPS survey campaigns and touches the customers right when they've had a favorable experience like closing a support ticket.
- Good design and UX; it's simple to use
Cons: - It's a good to have and not a must. That is, we're not in a space where customer reviews can stay customer purchase decision as our's is a fairly complex product.
Overall: It helps to get reviews from our customers when they're most likely to write one. Like I mentioned earlier, reviews are a good to have for us and not a must.
The fact that we can use our NPS surveys in productive ways is a plus.