--- title: "Zoho PageSense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zoho PageSense Software - reviews, pricing plans, popular comparisons to other Heatmap products and more." source_url: "https://www.capterra.com/p/172116/PageSense/" page_type: "product" language: "en" --- # Zoho PageSense Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zoho PageSense ## What is Zoho PageSense? Zoho PageSense Heatmaps help you visualize exactly how visitors interact with your website. Track clicks, scroll depth, and attention areas to understand what captures interest and what gets ignored. Identify friction points, optimize layouts, and improve conversions with clear, data-driven insights into real user behavior across your pages. ## What is Zoho PageSense used for? [Heatmap](https://www.capterra.com/heatmap-software/)[Website Optimization Tools](https://www.capterra.com/website-optimization-tools-software/)[Customer Journey Mapping Tools](https://www.capterra.com/customer-journey-mapping-tools-software/) Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Zoho PageSense alternatives Highest Rated [Microsoft Clarity](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.8 (57)](https://www.capterra.com/p/236349/Microsoft-Clarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/236349/Microsoft-Clarity/) [4.7 (266)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (285)](https://www.capterra.com/p/169053/Looker/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [View all alternatives](https://www.capterra.com/p/172116/PageSense/alternatives/) ## FAQs about Zoho PageSense Overview ### Which roles and teams benefit most from Zoho PageSense? Zoho PageSense is most used by marketing teams, product managers, business owners, and operations leaders who need to improve website performance and conversion outcomes. Marketing specialists use it to test messaging and landing pages, product teams analyze user behavior, and managers track engagement insights to support optimization and digital growth decisions. Answer based on 16 reviews Overview ### What company size and specific industries is Zoho PageSense built for? Zoho PageSense is designed for small and midsize businesses, as well as digital marketing agencies, in the retail, travel, B2B, and SaaS sectors. It is aimed at organizations that want a website optimization and analytics tool tailored to those business types. Features and Usability ### What are the key features of Zoho PageSense? Zoho PageSense offers A/B testing, multivariate testing, and split testing for experiment management, plus heatmaps, scroll maps, session recording, and click tracking for behavior analysis. It also includes funnel analysis, form analytics, goal tracking, audience segmentation, personalization, and website analytics with dashboards, reports, and third-party integrations. Integrations ### Which third-party tools and platforms does Zoho PageSense integrate with? Zoho PageSense integrates with 7 third-party tools, including analytics and customer engagement platforms such as Google Ads, Google Analytics 360, Intercom, Kissmetrics, Mixpanel, Zoho SalesIQ, and Zoho Sites. Getting Started and Support ### What training and onboarding options does Zoho PageSense offer? Zoho PageSense provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos offer self-paced reference material for setup, feature review, and step-by-step guidance. Getting Started and Support ### What customer support options does Zoho PageSense offer? Zoho PageSense provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback on support topics available, user experience with these channels cannot be assessed here, so the support setup can only be described by the listed options. ## Features AI summary Based on 425 Heatmap reviews Capterra reviewers highlight these as the features buyers value most when choosing heatmap software: - **Data Visualization** (**44%** of reviewers rated this feature as critical) - **Conversion Tracking** (**62%**) - **Activity Tracking** (**61%**) Zoho PageSense includes **Data Visualization** and **Conversion Tracking**, giving teams a clear way to review user behavior and measure how site changes affect conversions. However, it does not include **Activity Tracking**. Instead, it offers other highly rated capabilities such as **Heatmaps** (**61%**), **Behavioral Analytics** (**42%**), and **Visual Analytics** (**45%**), helping businesses understand where visitors click, how they move through pages, and which experiences lead to better decisions and improved conversion outcomes. Data Visualization 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Graphical representation of data Heatmaps 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A visual display that uses a color spectrum to show how visitors interact with areas of a web page Behavioral Analytics 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and analyse user behavior within a system or network Visual Analytics 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Interact with data visualization elements, such as charts and graphs, to drill down into data Audience Targeting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Customizable Branding 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Zoho PageSense 50 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Analytics: Track and analyze user behavior within a system or network - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Conversion Rate Optimization: Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases) - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customer Activity Tracking: A report showing what actions customers perform - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Websites: Software is used for working on online pages - Form Analytics: Monitoring and analytics of how visitors interact with forms, such as drop-off, refills, blank submissions, errors, and more - Funnel Analysis: Method of analysis that visualizes the series of events that lead towards a defined goal. - Geotargeting: Geographic location of visitors determines behavior of the software - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Heatmaps: A visual display that uses a color spectrum to show how visitors interact with areas of a web page - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scroll Maps: Mapping/visual representation of exactly where users stop scrolling and leave website pages - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Session Recording: Record active support and chat sessions for auditing and training - Split Testing: Conduct tests to compare performance across various versions of content (web pages, images, emails, etc.) - Statistical Analysis: Apply statistical/mathematical models to sets of data - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visitor Tracking: Track visitors and purpose of visits - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Visual Editor: Program to edit text files that renders the content in accordance with embedded markup code such as HTML - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Website Analytics: Track and analyze information regarding website visitors --- Get Advice We can help you find the software with the features you need. Features 4.8 (17) 4.8 Based on 17 reviews ## Pricing Value for money 4.6 (16) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/172116/PageSense/pricing/) Forever Free $0.00 Professional $12.00 Usage Based,Per Month Enterprise $30.00 Usage Based,Per Month Value for money 4.6 (16) 4.6 Based on 16 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Mixpanel](https://www.capterra.com/p/158740/Mixpanel/)[ Zoho SalesIQ](https://www.capterra.com/p/168135/Zoho-SalesIQ/)[ Zoho Sites](https://www.capterra.com/p/227440/Zoho-Sites/)[ Kissmetrics](https://www.capterra.com/p/154930/Kissmetrics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (15) 4.1 Based on 15 reviews ## User reviews Overall rating 4.5 Based on 17 reviews Filter by rating 5(10) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KV Kevin V. Product manager Internet ### "Good screen recording, heatmaps and survey tool with very easy implementation " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 28, 2025 We use it for surveys, which we inyegrated with our CRM easily. We also use heatmaps and screen recordings which are overall good quality. Pros It's part of our membership Zoho one so it's a great added "free" tool. Setting up was dead easy and once it was done, you just have to use the Pagesense interface which is very clear. Cons The surveys are not always looking 100% right designwise, lacks a bit of flexibility but it's compensated by the easyness. Switched from [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Integrated in our CRM membership and was good for our usage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Sharif D. Inventory analyst Logistics and Supply Chain ### "Works well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2023 I use the tool to understand how people interact with our website Pros Tool easy to integrate on our websites to collect user interactions, accessing dashboard is still hard since has more modules Cons The interface does not work on smaller screens, you need a computer at least which is not good if am traveling without it and want to access reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Joel S. Assistant Quality Controller Dairy ### "agesense provides me with real-time analytics for my website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2023 I am using the software to optimize my website and to analyze the most trafficked website Pros The integration method are straight forward, you only install an HTML code to the part of the website you need to optimize, second, the software has a good user interface Cons Event recording take a lot of time to reflect in the dashboard and the playing recorded heatmaps, takes a lot of time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KO Kenneth O. Communication Professional Broadcast Media ### "easy to deploy and install" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2023 Software is good in customer journey mapping as this helps us in exactly finding where the customer gets more stuck, we reach out to them and provide them with basic solution using the recording session and hence increasing sales from abandoned shopping Pros Software is safe and does not affect the website, user interface can be customized depending on the information you need to see first hence a better user experience Cons It takes more time to play the recordings from the website that could have been captured from the client Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rwabwogo B. General manager operations Food & Beverages ### "Website optimization tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 14, 2023 I like the software and use it for website optimization Pros it is simple step integration tool into any website, just adding custom element code into the pages you need to track, I like the customer care given by the team Cons Sometimes the code may not be verified if the website loads slowly but once you refresh, things work well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KH Kato H. Sales Manager Construction ### "Great tool for mapping customer journey on the website" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2022 We use it to optimize our website and how visitors interact with our website Pros Great tool for mapping customer journey on the website which improves website optimization, have the best user interface which enables easy access to data Cons It is hard to verify the website even when you embed the code in the collect header tag as they indicate, you need to keep verifying until the code can be traced Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Atulinda A. Camera operator Entertainment ### "helps understand website analytics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2022 We use it to optimize our website and understand website analytics Pros Best alternative for analytics which can be easily integrated in website by just embedding an html code into the pages you want to analyze; it is easy to read data and understand the customer journey on the website by using recording feature of the tool Cons It is not widely used and so common, so it does not have enough external resources to help you get started with except support from the team from the service provider Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KV Kevin V. Product manager Internet ### "Very good tool for heatmaps and screen recordings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 22, 2022 Pros It's very easy to set up, you don't need to be technical. We mostly use the screen recording and heatmap functionalities and they do a very good job. Good alternative to Hotjar. Cons The tool also offers a pop up functionality which is good but the design interface is hard to master. Switched from [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Part of our Zoho package and did the job we wanted. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User General Manager Management Consulting ### "Amazing software to understand your website data better" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 2, 2022 Zoho PageSense is an amazing and very helpful tool to understand your website analytics better and allows you to optimize your sites in a way more effective way by using Heatmaps, Scrollmaps, Session Recordings and much more. Pros Before using Zoho PageSense I relied on tools like Google Analytics to understand how many people visited my website. Problem is: it's not very telling if X amount of people visited this and that page. With Zoho PageSense I can \*feel\* and understand where people click, how far they scroll, where they get lost and more. It's a much more intuitive and understanding way to grasp how your website is being perceived by your visitors. Cons Honestly, there is not much to dislike. Maybe some competitors like Hotjar may have this or that additional feature, but for me it pretty much checks all the boxes. Alternatives considered [Hotjar](https://www.capterra.com/p/163516/Hotjar/) Reasons for choosing Zoho PageSense Mainly because it is included in Zoho One. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Integrated and Digital Marketing Strategist Internet ### "Powerhouse but not user friendly" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 9, 2021 Pros The features are really extensive and includes just about everything you might hope to get from an all-in-one conversion optimisation tool Cons Unfortunately the interface is not user friendly and support is very frustrating and slow Alternatives considered [Crazy Egg](https://www.capterra.com/p/163520/Crazy-Egg/) [Mouseflow](https://www.capterra.com/p/163517/Mouseflow/) [Lucky Orange](https://www.capterra.com/p/150695/Lucky-Orange/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/172116/PageSense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Clarity vs Zoho PageSense](https://www.capterra.com/compare/172116-236349/PageSense-vs-Microsoft-Clarity)