# Rippling Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Rippling the right Payroll solution for you? Explore 4670 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/172127/Rippling/reviews --- Rippling 4.9 (4670) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 16th, 2026 # Reviews of Rippling Ease of use 4.9 Customer Service 4.7 ## Pros and Cons in Reviews SV Stefan V PsychotherapistMental Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “The payroll interface is my favorite part because it's clear, updates in a timely manner, can download paystubs, and can look up all the information related to my paty.“ April 8, 2026 RN Ronald N IT SupportFurniture, 51 - 200 employeesUsed the software for: Less than 6 months. “This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to.“ December 10, 2025 Jagadeesh T Software EngineerInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “Employee Management: The self-service portal gives me complete visibility into my leave history, pending requests, and available balance across different leave categories (casual, sick, earned).“ December 7, 2025 PF Pedro F Senior Manager, SubscriptionsRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The mobile app keeps expiring my authentication leading me to only be able to do any meaningful action on the desktop version of the platform.“ December 29, 2025 SS Sharon S Office ManagerPharmaceuticals, 11 - 50 employeesUsed the software for: Less than 6 months. “The platform allows me to easily view all of my personal information, including pay records, W-2s, training records, and benefits.“ October 27, 2025 LD Lauren D Sr. People Support SpecialistWine and Spirits, 51 - 200 employeesUsed the software for: Less than 6 months. “The main issue we've encountered is in the Benefits module, and that we're not able to fully configure our medical insurance company contributions in the way that we want to.“ January 9, 2026 MR Melisa R Field CoordinatorUtilities, 51 - 200 employeesUsed the software for: 6-12 months. “Managing interviews, onboarding-related tasks, and employee information is straightforward, and the payroll and payment processing features make it easy to review invoices, track hourly earnings, and understand exactly how and when payments are processed.“ December 17, 2025 Ronel D People Experience DirectorManagement Consulting, 201 - 500 employeesUsed the software for: 6-12 months. “However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be.“ January 22, 2026 ## Showing most helpful reviews Showing 1-25 of 4670 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tarang G. Data Analyst Information Technology and Services Used the software for: 1-2 years ### "Easy to Use Payroll and All-in-One HR Solution That Saves Time and Effort." March 19, 2026 5.0 I have had a good experience with Rippling. It has simplified and streamlined the HR and payroll activities. It used to take time to maintain employs and remuneration procedures, but currently it is all automated and streamlined using Rippling. The site aids in enhancing the productivity and minimizes human errors. It is particularly applicable when expanding businesses which would like to have everything under one roof. Some minor issues are overshadowed by much more positive aspects, and it is a sound way of HR and employee management. Pros Rippling is an extremely potent and convenient platform to manage staff, payroll and HR functions under a single platform. The most attractive is that it has an all-in-one system in which the HR, IT, and payroll are all linked to each other. This saves a lot of man work and time in the process. The ease of use is excellent. The dashboard is user friendly and requires minimal training even by new users. The employee management can be used to manage employee details, attendance, and performance easily. The system of pay is quick and correct. It also automatically calculates taxes, salaries and deductions which minimizes the mistakes. The other good thing is personalization. I'm able to configure workflows, approvals and work reports depending on the company requirements. The customer care is also responsive and attentive. They make decisions fast and steer in the right direction where necessary. All in all it is highly cost effective since it integrates several tools on one platform. Cons The only bad thing about it is that the platform is sometimes confusing at the start due to numerous features. The time dedicated by new users might be necessary to discover it all. In some cases there are minor bugs or slowness in loading particularly with huge data. Besides certain advanced options are costly which might not be favorable to small enterprises that have a low budget. Detailed tutorials or guides should be provided to the beginners to have quicker knowledge of the platform. Review Source AV Amanda V. Interviwer Civic & Social Organization Used the software for: 1-2 years ### "My expirience with Rippling " March 5, 2026 5.0 In general i think that my expirience is pretty good there is more positive aspects for sure and i absolutly recommed the app Pros It is pretty easy to use the app, and also give you a lot of tools to track your time and activities, if there is some problems you can call and the customer support its pretty efficient. It is an exccelent tool to track your team on their activities, the managment is easier this way. Also makes the payroll more objective since is all tracked on the app and specify the activities you are doing day by day. Cons Maybe that the tracker is not that easy to use when we have to separate the activities on the day or at least for me is not like practical enough. Switched from [Clockify](https://www.capterra.com/p/169607/Clockify/) there was less tools for the payroll task and also for tracking the work flow of the employees Review Source CL Cub L. Clinical Director Health, Wellness and Fitness Used the software for: I used a free trial ### "A Complete Waste of Time — Lack of Pricing Transparency is Unacceptable" March 30, 2026 1.0 A complete waste of time. Going back and forth via email and multiple meetings only to be backdoor with an unacceptable pricing structure. Pros Nothing. There was not a single aspect of this nearly month-long process that stood out as a positive experience whatsoever. Cons I explored Rippling as a potential payroll and HR solution for my small business. What followed was nearly a month-long process filled with consistent emails and multiple meetings, all building toward what I hoped would be a viable solution. After investing that significant amount of time, I was blindsided by a quote that came in well over $400 per month. This was never communicated upfront, and that lack of transparency is a serious problem. Had Rippling been upfront about their pricing from the start, I could have made an informed decision without going through a weeks-long evaluation process only to find out the cost was never going to be viable for my business. I would strongly caution other small business owners to push hard for transparent pricing before investing any time in their sales process. What should have been a straightforward evaluation turned into a frustrating and deeply unnecessary experience. Review Source Response from Rippling April 3, 2026 Thank you for your feedback, Cub. We’re sorry that pricing expectations were not clearer earlier on and we're passing on your feedback to the team. Our sales team confirmed that they were able to offer you a discount. If you’re open to it, we’d appreciate the opportunity to reconnect and and find a fit for your business. Ronel D. People Experience Director Management Consulting Used the software for: 6-12 months ### "Strong promise, inconsistent delivery" January 22, 2026 1.0 Rippling is a platform with strong potential and a compelling product vision, supported by good integrations and a capable sales organisation. However, ongoing stability issues, slow resolution times for complex problems, and limited visibility into product changes make day-to-day operations more difficult than they should be. With improved platform reliability, clearer roadmap communication, and a stronger focus on quality over speed, Rippling could deliver much more consistently on its promise. Pros Rippling has a highly engaging and polished sales team that does a great job explaining the platform’s potential and capabilities. From a systems perspective, Rippling has also helped streamline key integrations, particularly between Rippling and Azure. This has meaningfully supported our IT teams in managing user access, provisioning, and deprovisioning more efficiently, reducing manual effort and improving overall control. Cons The biggest challenge has been platform stability across core modules. Features can break or change without notice, and fixes in one area often create downstream issues elsewhere. This creates operational friction and increases reliance on support and engineering escalation. There is also a noticeable gap between what is sold as available or “ready” functionality and what is consistently stable in practice. Stronger testing, clearer communication around changes, and more realistic positioning of product maturity would significantly improve the experience. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[Deel](https://www.capterra.com/p/205015/Deel/) Reason for choosing Rippling Rippling appeared to meet our requirements and was supported by an excellent sales team. Unfortunately, there seems to be a disconnect between the sales experience and the product teams responsible for delivery and support. Switched from [Looop](https://www.capterra.com/p/140975/Looop/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Teamflect](https://www.capterra.com/p/234380/Teamflect/) We had a complex systems landscape and Rippling provided the promise to streamline. Review Source Response from Rippling April 3, 2026 Hi there — we’re sorry that your experience with Rippling has not lived up to expectations, despite a positive integration and sales experience. Because this review was submitted without contact information, we’re unable to follow up directly to learn more and investigate what happened. If you’re open to it, please submit a ticket through the Rippling Help Center or through support@rippling.com. We appreciate you taking the time to share this candid feedback. JT Jarvis T. Support Coach Health, Wellness and Fitness Used the software for: Less than 6 months ### "Efficient, Modern, and Easy to Use" February 20, 2026 5.0 My overall experience with Rippling Payroll has been positive. The platform is modern, easy to navigate, and makes it simple to access pay stubs, tax documents, and time tracking in one place. I appreciate how streamlined everything feels compared to more outdated payroll systems. While there are occasional areas that could be clearer, overall it’s been reliable and convenient, which makes managing payroll tasks much smoother Pros I really appreciate Rippling Payroll because it makes the whole payroll process smooth, reliable, and accurate. It takes the headache out of tracking hours, calculating taxes, and getting paid on time, which gives me peace of mind and lets me focus on doing great work. The ease of use and consistency of the platform have genuinely made my job easier. Cons What I appreciate least about Rippling Payroll is that sometimes certain payroll details — like time entry edits, reporting nuances, or deduction adjustments — can be a bit confusing or unintuitive, especially when I’m trying to make quick changes on the fly. I’d love to see improvements in clarity and guidance for edge-case adjustments so that it feels even more seamless. Switched from [Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) One system for everything employee-related •Fewer vendors •Cleaner automation Review Source NA Nicholas A. Principal Software Engineer Information Technology and Services Used the software for: Less than 6 months ### "Turn Key Solution for HR and IT Management" March 26, 2026 5.0 I am very pleased with Rippling's capability to satisfy many of our company's needs include HR, payroll, and device management. We have not run into very many issues at all since our set up went live. Pros We enjoy using Rippling as it integrates with many pieces of our team's HR software. Additionally, the support our company is receiving from Rippling is tremendous compared to our previous products. The responsive and clear UI is a major plus as an end user. It is incredibly easy to navigate to your health care information and quickly switch to find/verify your pay check information. This really is an ideal solution for companies that want turn key HR assistance. Cons So far our biggest gripe with Rippling is the usage of a Chatbot to navigate to support. We would prefer having a phone number readily available for support questions. As a small team, it is necessary for more than one person to be able to contact Rippling if critical HR issues arise. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We switched mainly for cost reasons and the responsiveness of their support teams. Rippling offered a centralized solution for our team at a better cost. Review Source RF Rachelle F. Founder, HR Consultant Human Resources Used the software for: Less than 6 months ### "Fantastic product with every solution you need in one place" March 6, 2026 5.0 Overall my experience with Rippling has been fantastic, I have appreciated the implementation team and my client loves the product! Pros I value the variety of solutions offered all on one platform. They truly have every solution for onboarding, off boarding, IT, Payroll, Performance and more. Cons Rippling could offer certain products on the platform to companies at a discounted rate who have less than 5 employees. They have great apps and options but every person is an additional cost. I believe more companies would start with Rippling if the other apps were part of the incentive for free with less than 5 employees. Switched from [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) The cost as well as Rippling holds more solutions Review Source BB Banji B. Special Education Case Manager Education Management Used the software for: 6-12 months ### "Accessible and intuitive across both app and web platforms" March 23, 2026 5.0 Very positive. I am able to use the app or website when needed to call out during times of an emergency. I am able to also check and change my bank accounts if needed Pros User-friendly with seamless access via both app and website. The availability of customer support when needed. Cons As of the moment, I have not had a negative experience with this product. I have not experienced any issues with bugs or program freezing during usage. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) It was a change that involved the whole corporation. I am not a part of the administration that made the decision. Review Source AL Alyssa L. Human Resource Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Positive Experience with Rippling HRIS System" March 12, 2026 4.0 I have had a positive experience with Rippling. I have found it easier to navigate than other HRIS platforms. It has made aspects of our HR departments jobs' easier. Pros The wide range of reports I can pull. I also like the easy way of timekeeping and clocking/out on the web and the kiosks. I like the simplicity of the system while it offers many different HRIS aspects. It is also more affordable than other platforms we have used. Cons The thing I like least about Rippling in the day to day timecard approvals. As a large company, it is difficult to do daily timecard approvals. I also do not like change requests as it takes many steps to complete each request. We also often find that the kiosk apps often do not work or keep employees clocked in form multiple days. Switched from [Paycom](https://www.capterra.com/p/130949/Paycom/) Price, lack of efficiency, unable to use desired aspects of platform Review Source JS Jessica S. Claim specialist Accounting Used the software for: 1-2 years ### "Rippling Easy to use" March 25, 2026 5.0 My overall experience is with Rippling is great I love the system and the ability to navigate with ease Pros Rippling has a very nice layout which makes it easy to use and navigate. I love the accuracy of payment, Cons It doesn't give us the ability to see check day by day.Other than that the system is really good so close to perfect Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Rippling is a better system overall and has accuracy Review Source AH Andres H. Senior Full-Stack Engineer Computer Software Used the software for: 2+ years ### "Excellent for international payments and easy to use" January 31, 2026 5.0 My experience is very good. Rippling helps me receive my salary and reimbursements quickly. It is very easy to navigate and not confusing at all. I use it for everything: checking my payments, requesting time off, and managing my team. It is a great tool for people working internationally. Pros I like that payments arrive on time and very quickly. It is excellent for international payments because I can receive money in dollars and Colombian pesos without problems. The interface is very easy to use on my phone and computer. Also, requesting expense reimbursements is fast and simple. Cons I don't receive emails when my vacation days are approved; I have to check the app manually, but there is probably a configuration that I have disabled to mute all notifications. Also, when the company rehired me, a new account was created. This caused me to lose the configuration for my dollar account in Panama, and I had to contact support to fix it, because the only available country was Colombia. Additionally, the integration with Google Calendar generates an event when time off is approved; however, it is not an Out of Office event, so it doesn't automatically decline meetings, and the unavailable icon won't appear in Slack, so I have to manually create the Out of Office event. Switched from [Pilot](https://www.capterra.com/p/186313/Pilot/) I don't know if I picked the right Pilot, because as far as I know, it was renamed to Plane. I think the company did the switch because Rippling has more features, especially for onboarding and employee management. Review Source Robert B. Vice President Government Administration Used the software for: Less than 6 months ### "Rippling is a significant upgrade from our legacy payroll and timekeeping provider" February 10, 2026 5.0 Our experience has been extremely positive. Rippling is modern, easy to use, and significantly reduces administrative work for both HR and employees. The implementation process was well managed, and the platform has performed exactly as expected since go live. We would absolutely recommend Rippling to other organizations. Pros Rippling delivers excellent value for the cost. Payroll, timekeeping, PTO, and employee management all work together in one clean platform. Payroll runs are fast and reliable, onboarding new employees is simple, and employees can manage their own personal and direct deposit information without HR involvement. The implementation and support teams were responsive, knowledgeable, and made the transition from Paychex smooth. Cons There is a learning curve when first getting familiar with all the features, but it is well worth it given the efficiency gains. Alternatives considered [Gusto](https://www.capterra.com/p/131882/Gusto/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[EarnHCM](https://www.capterra.com/p/10029769/EarnHCM/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/) Reason for choosing Rippling Rippling's solution shined when it came to overall ease of use and implementation of a highly complex platform such as payroll, timekeeping and HCM. Additionally, its ability to create complex reports as well as define custom workflows based on variables within the system sold us on their solution. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) We were frustrated with the pricing model at Paychex. And the way they acquire products and then smash them into their product offering vs. developing an integrated solution from scratch. Rippling was developed in-house from the ground up, and it's clear that each piece of the application was designed to work with the next part. There was difference UI elements for different sections of the solution, and eases the learning for administrators and employees alike. Review Source AR Angelica R. SALES SUPPORT LEAD Pharmaceuticals Used the software for: 6-12 months ### "A Streamlined and User‑Friendly HR Experience" December 15, 2025 5.0 My overall experience with Rippling has been positive. The platform is user‑friendly, visually clean, and intuitive to navigate, which makes day‑to‑day tasks like managing time, checking pay information, and reviewing personal details very straightforward. I appreciate how everything is centralized in one system, reducing the need to switch between multiple platforms. There are moments when certain pages take longer to load or require a refresh, and a few features could be more streamlined, but these issues don’t overshadow the convenience the system provides. Overall, Rippling has made HR‑related tasks simpler and more organized, improving both efficiency and visibility into my information. Pros What I like most about the product is how easy it is to use. The layout is clear, the navigation feels intuitive, and entering or reviewing time is quick. It saves me time, reduces errors, and makes daily tasks more efficient. I also appreciate the reliability of the system—it consistently works smoothly without interruptions. Cons What I dislike most about the product is that some parts of the system can feel slow or inconsistent, especially during peak usage times. Navigating between different sections—such as time entries, approvals, and reports—sometimes takes longer than expected, which interrupts the workflow. There are also moments when certain features don’t load properly on the first attempt, requiring a refresh or multiple clicks. Additionally, some functions could be more intuitive. For example, editing past entries or locating older records sometimes involves extra steps or isn’t clearly labeled, which can be confusing. While these issues don’t prevent me from completing my tasks, they do create inefficiencies that add up over time. Improving responsiveness, simplifying navigation, and making key features more user‑friendly would significantly enhance the overall experience. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) We made the switch to Rippling to simplify and centralize our HR, payroll, and time‑tracking processes. Our previous system required multiple platforms to handle basic tasks, which often led to confusion and inefficiencies. Rippling offered a more modern, intuitive interface and an all‑in‑one solution that reduced manual work and improved overall visibility. The ability to manage everything—from onboarding to payroll to timekeeping—in one place was the biggest driver behind the change. Review Source SS Sonika S. Lead Quality Analyst Information Technology and Services Used the software for: 1-2 years ### "My Personal experience as a Rippling user" November 20, 2025 5.0 Overall, Rippling made my HR experience very smooth, and I don't need to contact HR for my payroll needs, benefits queries and getting my leave requests approved. It is a very timesaving tool. Pros Rippling is incredibly easy to use. I liked how everything -payroll, benefits, and onboarding - was in one place. The tool can be customized easily for learning and goal management. The user interface is clean, modern and intuitive and is very user friendly. Cons Sometimes the customer support response time felt slow when I had any urgent questions. The mobile application is convenient to use but doesn't have all the features that are available in the desktop version and is sometimes buggy. Switched from [PRESTIGEenterprise](https://www.capterra.com/p/204564/PRESTIGEenterprise/) Current employer uses Rippling and does not use Prestige Go for payroll needs. Review Source AL Alma L. Provider Payment and Support Specialist Non-Profit Organization Management Used the software for: 2+ years ### "Rippling Ease of Use" November 13, 2025 5.0 It has been a good experience, locating and using the features as needed, especially when I was actively paying contract employees. Pros Rippling has many HR resources all in one place for easy access. The site itself is easy to navigate. I like being able to review my time card and PTO requests during the pay period. And it is relatively simple to update bank accounts, pay splits, and benefit choices as needed. Cons I was not fond of receiving and reporting wage information from Rippling and not directly from my employer. It appears that my organization has found a fix for this effect, so I'm pleased about that. Switched from [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) To have several HR and Payroll features accessible all in one place. Review Source RL Robelyn L. Customer service Consumer Services Used the software for: 1-2 years ### "A Reliable Solution for Managing HR and Employee Data" March 6, 2026 5.0 My overall experience with Rippling has been positive. The platform makes it easy to manage HR processes, payroll, and employee information in one place. Its automation features help reduce manual work and improve efficiency. While there is a slight learning curve due to the number of features available, the system overall is reliable and user-friendly. Pros Overall, my experience with Rippling has been very positive. The platform is intuitive and makes it easy to manage HR, payroll, and employee data in one place. I appreciate how streamlined the processes are, especially for onboarding and managing employee records. The automation features save time and reduce manual work, which helps improve efficiency. While there are occasional areas that could be improved, the system overall has been reliable and user-friendly. Cons What I like most about Rippling is the all-in-one functionality. Having HR, payroll, benefits, and employee data in a single system makes managing processes much more efficient. The platform is user-friendly, and the automation features significantly reduce manual work. Review Source Absana P. Teller Banking Used the software for: 6-12 months ### "Great HR software but pricey" January 1, 2026 5.0 Overall, it is expensive however, it takes care/consolidates of a lot of tasks needed in HR. Setup did take time however the process was smooth after setup. The interface is very user-friendly and the automation tools helped ensure fast and live updates to features. Also there are a lot of potential to expand it to IT or Finance, if needed. Pros I like how with Rippling almost all the information you need is accessible in on e place. Things like pay stubs, tax documents, benefits, and other personal information is easy to find, which makes managing all tasks HR-related much more convenient. You can find things like your upcoming work schedule, payroll, PTO and also have the ability to submit requests directly on there. Cons Although I am not on the HR part of rippling so I do not understand the full perspectives of those that are on it. Still, there are a lot of features that are gated by other features so Rippling does try to make you buy more than you need, like the headcount feature. Also it is buggy, even for a relativity small company that used it whenever I worked for them. Review Source JS Jami S. Senior Manager Market Research Used the software for: 2+ years ### "One Stop HR Shop " March 10, 2026 5.0 Overall, I really like Rippling. It can serve many functions for managing an organization and allows for your team to have a central hub for information. Pros It's a one stop shop for all of our Human Resources related information. It's easy to access benefits, SSO logins, payroll/tax information, and to design custom learning/training programs within. When Rippling does have bugs, which is rare, the customer support team responds quickly. Cons Some of the user interface in Rippling is a bit confusing. They use a lot of icons to represent information and not all of the icons are intuitive so when you're first onboarding to using Rippling, it is a steeper learning curve to nail down the navigation. Review Source Jagadeesh T. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Streamlines leave management with minimal hassle" December 7, 2025 5.0 My overall experience with Rippling for leave and attendance management has been positive. As a daily user, I appreciate how quickly I can submit leave requests and track my balances without needing HR intervention. The system does its core job well - managing leaves efficiently. Value for Money: From a user perspective, it seems like a reasonable solution. While I wasn't involved in the purchasing decision, the platform delivers the basic functionality needed for leave management without major complications. It provides good value for standard attendance tracking and leave requests. Ease of Use: The learning curve was minimal. I could figure out how to apply for leaves and navigate the portal within my first use without any training. The interface is intuitive enough for quick daily tasks like checking leave balance or submitting WFH requests. Employee Management: The self-service features work well for managing my own attendance and leaves. I have complete visibility into my leave history, pending requests, and available balances across different categories. Customization: Adding theme options and customizable widgets would greatly improve the user experience. Bugs and Issues: The main issue is the inability to edit or modify leave requests once submitted. Even minor corrections require canceling the entire request and creating a new one, which is time-consuming and inefficient. Employee Payroll: I primarily use Rippling for leave management, so I have limited exposure to payroll features. However, the integration between attendance and payroll seems seamless based on what I can observe. Overall, Rippling is a solid platform for basic leave and attendance management. It handles core functions reliably, I would rate it 4 out of 5 stars - effective and dependable. Pros Ease of Use: The leave application process is straightforward and intuitive. I can apply for leaves, work from home requests, or check my leave balance within seconds without any confusion. The interface is clean enough for everyday tasks. Employee Management: The self-service portal gives me complete visibility into my leave history, pending requests, and available balance across different leave categories (casual, sick, earned). I don't need to contact HR for basic information, which saves time.This flexibility is very helpful for last-minute situations. Transparency: Request status is always clear - I can see whether my leave is pending, approved, or rejected without having to follow up separately with my manager or HR team. Cons No Edit Functionality: Once a leave request is submitted, there's no option to edit or modify it. If I make a mistake in dates or need to change the leave type, I have to cancel the entire request and create a new one. This is frustrating and time-consuming, especially when the change is minor. An "Edit Request" button would save a lot of hassle. Review Source AT Alex T. Career Coach Education Management Used the software for: 2+ years ### "Rippling - Robust, Seamless, and Integrated" December 18, 2025 5.0 Overall, my experience with Rippling has been very positive. As an end user, it consistently made routine tasks like viewing payroll, managing spending, requesting time off, and accessing IT resources straightforward and reliable. Having everything centralized in one platform reduced friction, saved time, and minimized the need to reach out to HR, Finance, or IT for help. The interface is intuitive, information is transparent, and the system feels dependable, which made it easy to trust for core day-to-day work. Pros What I liked most about Rippling was how seamlessly it brought payroll visibility, spending, time off, and IT access into a single, intuitive platform. As an end user, it reduced friction and guesswork—everything I needed for day-to-day work was easy to find, self-service, and reliable. That simplicity saved time, minimized back-and-forth with HR or Finance, and made core administrative tasks feel effortless rather than distracting. Cons The main downside was that some features felt more powerful than what an end user actually needs, which occasionally made certain settings or menus feel a bit dense. While the platform is very intuitive overall, there were moments where it wasn’t immediately clear which options were relevant to me versus admins. That said, this felt more like a tradeoff of Rippling’s breadth than a fundamental usability issue. Review Source RB Rishabh B. Senior Associate Hospital & Health Care Used the software for: Less than 6 months ### "great and easy feature for HR, payroll plateform but customer supports needs improvement" November 11, 2025 5.0 Rippling made HR and payroll work much easier and faster. after getting used to it. Daily jobs become simple and everything was in one place. sometime support was slow, and prices ware not clear. but it helped save time and get work done quickly Pros I have been using rippling since last july2025. and I love to tell that It's a user-friendly interface which is very easy to navigate daily tasks. and If I talk about payroll, onboarding, device managment this all are work great. and one more thing is this platform offers us wonderfull customization option which are highly valuable for enhancing the business Cons If I talk about the cons. of rippling the first one is pricing is not transparent and getting a precise quote required and If we stuck in any issue then only administratos can contact live support for resolving more complex issue. Review Source BANOTH G. SDE-I Computer Software Used the software for: 1-2 years ### "Rippling is a good platform for HR management " December 5, 2025 4.0 The platform is good to use, and the customer support is also excellent. I use the time-off option regularly, and I feel this is the best HR management tool I have ever used. My favorite feature is the Org chart. Pros I like most: 1.Org Chart 2. Security (2FA) 3. Structured modules 4. Easy to Understand and Use 5. Color Combination 6. Easy to manage employees Cons I feel that in Rippling, I don’t have any major dislikes, but I am not comfortable with the Cloudflare security check on the login page. I use the keyboard, and when the Cloudflare step appears, I have to use the mouse, which causes some inconvenience and latency. Review Source MB Mari B. Executive Assistant Information Technology and Services Used the software for: 6-12 months ### "Streamlined HR and Payroll Management in One Platform" September 16, 2025 5.0 Overall, Rippling has been a solid solution for managing HR and IT needs. It significantly streamlined onboarding, payroll processing, and employee data management. Once everything is set up, it runs very smoothly. There’s a bit of a learning curve at the beginning, but it’s well worth it once you’re up and running. I’d recommend it to medium to large teams that want a centralized system. Pros Rippling does a great job of integrating various HR and IT functions into one platform. I especially liked how easy it was to manage employee onboarding, payroll, and benefits all in one place. The interface is clean and user-friendly, and automation features save a lot of time. It also integrates well with other tools like Slack and Google Workspace. Cons The pricing can be a bit steep for smaller businesses, especially when adding more modules. Customer support, while helpful, can sometimes take a while to respond. Additionally, some features feel slightly hidden or buried within the menus, which can be confusing for new users. Review Source VR Verified Reviewer Telecom Expense Analyst Information Technology and Services Used the software for: 6-12 months ### "Efficient All-in-One HR Platform with Room for Customization" March 20, 2026 5.0 In general, I have had a good time with Rippling. It makes processes easier by combining them into one system, which increases accuracy and productivity. It generally works well and helps with day-to-day tasks, though there are some areas that could be better. Pros Rippling's ability to bring together many HR, payroll, and IT tasks into one platform is what I like best about it. It cuts down on a lot of manual work and makes managing employees easier. The automation features, especially those for onboarding and offboarding, are very useful and save a lot of time. The interface is also easy to use, so even new users can find their way around. Cons Overall, my experience with Rippling has been positive. It streamlines processes that would otherwise require multiple systems, which improves accuracy and productivity. While there are occasional areas that could be improved, it generally performs well and supports day-to-day operations effectively. Review Source RN Ronald N. IT Support Furniture Used the software for: Less than 6 months ### "Smooth Device Management with Excellent Support" December 10, 2025 4.0 My overall experience with Rippling was very positive. The platform made day-to-day device management smooth and efficient, and whenever questions or challenges came up, our account manager was incredibly supportive. They consistently checked in, guided us through each step of the process, and made sure we had everything we needed to make the most of the system. Overall, their partnership and responsiveness really enhanced our experience with Rippling. Pros I liked how Rippling streamlined device deployment and made it easy to quickly set up and configure new user machines. The clear visibility into deployed and undeployed devices helped me stay organized and maintain accurate oversight. I also appreciated the intuitive, user-friendly interface, which made navigating device management and reporting efficient for day-to-day IT support work. Cons What I liked least about Rippling was the limited report customization in the Devices section. As an admin, I often needed to tailor reports to show specific fields or filter data more precisely, but the platform didn’t offer enough flexibility. This made it harder to create detailed, customized views of our device inventory and track certain metrics the way I needed to. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.